Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 818 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 2 and 4 stars

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Emmanuel Manciot
Rating: 2 out of 5
Hello Not very happy with delivery times. I paid more than 9 for a delivery in 24h00 before 18h00 tonight. I placed my order on 08.11 and in the package tracking it tells me the 10th or 11th. In any case the 24h00 will be exceeded...
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Response from Petit-Fernand
Hello Emamanuel, We are very sorry that Chronopost did not respect the delivery time indicated. Please email us at [email protected] so that we can help you. Have a nice day, Camille C-MonEtiquette
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Elis
Rating: 4 out of 5
They are certainly the best looking and best quality labels but the order always takes longer than they say it does
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Response from Petit-Fernand
Hello Elisa, We are delighted to hear that you like our products :) Good morning, Camille Petit-Fernand
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Marianne
Rating: 4 out of 5
Delivery reimbursed following a problem with delivery too late despite payment of express charges and damaged box (even if product intact).
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Joane Gallucci
Rating: 4 out of 5
The items are good. However, the clasp on the flask is very hard for a child to close!
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Melissa Linck
Rating: 4 out of 5
Fast delivery
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Sarah R.
Rating: 4 out of 5
The labels are nice, but the crèche pack with the non-iron-on labels isn't great. The labels come off after only two washes.
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Nuria
Rating: 4 out of 5
I have ordered a few times already stickers for my nephews and nieces for school and daycare and the moms are super happy .... give much play and very good.
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Response from Petit-Fernand
Hello Nuria, It's a pleasure to read your message? Thank you for your confidence ! Good morning, Camille Petit-Fernand
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Virginie F.
Rating: 4 out of 5
I bought a "crèche pack" on the recommendation of our crèche. The labels work perfectly. I have two small regrets: the majority of the labels are iron-on, and when you're a young mother, self-adhesive clothing labels are much more practical. I also find the labels particularly large for clothes for a 4-month-old baby starting nursery. The pack could do with a few improvements. But I have to say that all the labels stick perfectly! Whether on clothes, objects or shoes. We're delighted! Once we've used them all, we'll probably opt for a pack containing only self-adhesive labels for greater convenience and speed.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback and recommendations :) Have a nice day, Camille C-MonEtiquette
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Marta
Rating: 4 out of 5
Very fast and very good and resistant materials
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Response from Petit-Fernand
Good morning, We are delighted that you like them :) Hello, Camille Petit-Fernand
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Claire Fady
Rating: 4 out of 5
Order as requested, but the cap of the bottle stopper is difficult for a child to close... Fast delivery!
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Laura
Rating: 4 out of 5
I purchased the removable clothing labels and some came right off in the first wash. The other things I purchased instead excellent
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Response from Petit-Fernand
Good morning Laura, thank you for your comment. We are glad you liked our products. Your opinion is important to us. Good day, Chiara Petit-Fernand
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Julieska Anne Pierret
Rating: 4 out of 5
I loved the labels for their quality and color. They are very well priced and come in a good quantity. I don't give them 5 stars because for my taste they took too long to arrive.
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Response from Petit-Fernand
Hello, Thank you very much for your message :) Hello, Camille Petit-Fernand
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Ab
Rating: 4 out of 5
UPDATE: Very good responsiveness from C Mon étiquette, I'm raising the rating to 4 stars because customer service was efficient in dealing with my problem. I bought 2 water bottle stoppers and both are having trouble closing. My 7-year-old son, and us adults, are also having trouble. It's bad enough that the cap isn't solid (I bought replacement caps, the first one broke after 6 weeks), but if on top of that it's difficult to use, I'm disappointed...
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Response from Petit-Fernand
Hello, We are very sorry about the problem with our caps. We will contact you to help you. Have a nice day, Camille C-MonEtiquette
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M Boubet Johnny
Rating: 4 out of 5
Quality products, exceptional customer service, unfortunately not always in stock so delivery sometimes takes a long time. A pity.
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Camilla
Rating: 4 out of 5
Despite the fact that they misplaced the order by sending me labels with another child's name on them, he made no complaint when I asked for the correct ones
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Response from Petit-Fernand
Buongirno Camilla, thank you for your message. The Petit-Fernand team thanks you for your patience, we are glad we made it up to you by sending you the right labels.
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Fc
Rating: 4 out of 5
Speed.
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Laethitia Halazy
Rating: 2 out of 5
Product received much too late. Order made well in advance and good received. After a complaint, the order was placed. My daughter was leaving on a school trip on Monday morning. I received the labels on Tuesday :( useless
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Response from Petit-Fernand
Hello Laetithia, We are very sorry for the delay in delivery. We hope, however, that the products meet your expectations. Have a nice day, Camille C-MonEtiquette
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Marceline Loreau
Rating: 4 out of 5
It looks just the way I wanted it to, perfect for kids.
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Angelique
Rating: 2 out of 5
Unfortunately, the express delivery, which is really very expensive, did not arrive on the promised date. After contacting the company, there has been no reply to date. Very weak.
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Response from Petit-Fernand
Hello, We are sorry that Chronopost has taken longer than expected. But unfortunately we have no control over Chronopost. We have already contacted you to offer you a solution, but we hope you like our labels. ?? We look forward to your feedback. Have a nice day, The EsIstMeins Team
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Mia
Rating: 4 out of 5
Impeccable quality, fast service and immediate response to requests.
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Response from Petit-Fernand
Hello, Thank you for your message! Have a nice day, Camille C-MonEtiquette
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Marine Otal
Rating: 2 out of 5
The self-adhesive labels are perfect, but the thermo-adhesive labels all came off after the first wash, not so good. They offered to send me new ones and it's exactly the same thing. But I followed the instructions to the letter.
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Response from Petit-Fernand
Hello Marine, We are very sorry to read your message. We will contact you to find a solution. Have a nice day, Camille C-MonEtiquette
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Sandra
Rating: 4 out of 5
Very large selection, well thought out, practical, quality products. This is not my 1st order. Small downside: the price. The difference between the finished product and the total price. For example, the October promotion advertised 20% off everything. In the end, it covered the cost of delivery. I had the feeling I didn't get any promotion at all, so I was a bit disappointed. It would have been nice to be able to combine the October promotion with the free delivery on minimum orders. Which was 30 (after all)? That said, I recommend it for those who can afford it.
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Maria L.
Rating: 4 out of 5
Excellent products, easy to use practical and convenient to use.
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Response from Petit-Fernand
Good morning Maria Luisa, thank you for your positive comment. We are very pleased that you are satisfied with our labels.
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Daniela D.
Rating: 4 out of 5
Excellent products.
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Response from Petit-Fernand
Good morning Daniela, We are glad that you are satisfied with the product we purchased. We thank you for sharing your opinion. Good day, Chiara Petit-Fernad
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Cindy
Rating: 4 out of 5
Very responsive. Labels received in less than a week. However, despite our diligence in sticking them on with the iron, some labels come off after washing. You have to iron them again, and so on. In short, we have to make do!
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Margery H.
Rating: 4 out of 5
Happy with the purchase and time it was delivered. Considering the fact that my previous purchase was delayed unduly
Response from Petit-Fernand
Hello, We are delighted that your order meets your expectations. Kind regards, Camille Petit-Fernand
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Isabelle Salomon
Rating: 4 out of 5
Beautiful labels, just as I'd chosen. Now we'll see how they stand up to washing!
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Lola Serrano
Rating: 4 out of 5
I had a problem with the delivery of the product, which was delayed more than it should have been, but as soon as I notified the customer service team attended me wonderfully and gave me a very quick solution. I finally received my labels which are very nice and of good quality. In the end it was worth the wait?
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Response from Petit-Fernand
Good morning, Thank you very much for your message. We are glad to hear that everything is to your liking :) We are sorry for this delivery anomaly. Hello, Camille Petit-Fernand
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Passeggio F.
Rating: 4 out of 5
The labels are many,I got the pack of 30 and customized them as I wanted most. Easy to use, they are versatile and I labeled all of my son's school supplies
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Response from Petit-Fernand
Good morning Federica, thank you for your positive comment.We are happy that you are satisfied with the product and its quality.
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Cristina
Rating: 4 out of 5
Perfect product, the labels after 3 years and several washes are as good as new. This time the delivery was delayed even though I had paid for the urgency.
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Response from Petit-Fernand
Good morning Cristina. Thank you very much for your comment. We are glad that you are satisfied with our product and find it durable.
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Christin R.
Rating: 4 out of 5
A few stickers did not hold up well
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Response from Petit-Fernand
Hello, Thank you for your order and your review. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins Team
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Anna
Rating: 4 out of 5
There was a misunderstanding with the shipping but everything was resolved. The labels are very good and very beautiful . You have to reserve them in time because it takes ten days as it is indicated for them to arrive.
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Response from Petit-Fernand
Good morning Anna, We thank you for your positive comment. We are happy that you are satisfied and that everything was resolved quickly. Good day, Chiara Petit-Fernand
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Teresa Pérez
Rating: 4 out of 5
I am always happy with the orders I place. The labels are very nice but the heat seal labels at least fall off in the wash.
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Sara
Rating: 4 out of 5
They seem good to me...the 'only thing is that they took a while,...I was hoping they would arrive in a shorter time.
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Response from Petit-Fernand
Good morning Sara, We are glad that the product meets your expectations. We thank you for your trust! Have a good day ?? Chiara Petit-Fernand
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Federica M.
Rating: 4 out of 5
They mis-shipped, I got another customer's order at home, but then they apologized and resent the correct order and also provided me with a discount code for a later order.
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Response from Petit-Fernand
Good morning Federica, Thank you for your positive comment and your trust. We are sorry for the mishap and we are glad we made it up to you! ?? Chiara Petit-Fernand
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Chiara C.
Rating: 4 out of 5
Fast shipping and fabulous labels
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Response from Petit-Fernand
Good morning Chiara, Thank you for your positive comment. We are glad that you are satisfied with our product. Have a good day ?? Chiara Petit-Fernand
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Sandra
Rating: 4 out of 5
Lovely products and an order that arrives very quickly. A little disappointed with the gourd and the smudgy prints.
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Maria L.
Rating: 2 out of 5
The labels come right off
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Response from Petit-Fernand
Good morning Maria Laura, we are very sorry to read this comment. One of our oprators will contact you later today to find a solution together. Good day, Chiara Petit-Fernand
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Michela
Rating: 4 out of 5
I ordered the labels, great product but the delivery is a little long
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Irene G.
Rating: 2 out of 5
I bought two sets for elementary school and there are very few object stickers. Plus they are really too small and you can barely read the name.
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Response from Petit-Fernand
Good morning Irene, thank you for your comment. We are sorry that the prduct did not meet your expectations, an operator will contact you in the day to learn more. Chiara Petit-Fernand