The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Overall, the products are nice and practical, although the only downside is that the iron-on labels come off after washing at 40 degrees. Delivery time always a little longer than expected.
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Sara
Rating: 4 out of 5
Aesthetically beautiful and functional labels. Wide range of products and choice
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Alice
Rating: 2 out of 5
I was very happy with the fast delivery but what a pity when the product arrived I bought a tasting box but the top was badly stuck with pocs so frankly considering the price really not very well done. The product didn't even look new. Two stars because the labels were good. It's a pity you can't put pictures.
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Response from Petit-Fernand
Hello. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Rob H.
Rating: 2 out of 5
Based on their deliver times, 3-10 business days for some labels it woeful
Response from Petit-Fernand
Hello Rob, Once the orders are shipped, we are completely reliant on the postal services. We do apologise if the delivery times have been so long this year. We are always happy to assist should you need it. Jessica, Petit-Fernand
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Emeline HERMAN
Rating: 2 out of 5
I am very disappointed that I paid for express delivery and received my parcel 5 days later.
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Response from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Une maman déçue
Rating: 2 out of 5
Fairly fast delivery, only a special offer was advertised but not applied (2 snack boxes) I don't think that's right. Upon delivery I received the package completely open and 1 box damaged. I don't think I can honestly recommend it.
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Response from Petit-Fernand
Hello. Our coupon codes are not cumulative. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Stefany Montilla
Rating: 4 out of 5
The product is great. It is the second q I order something and I like the material this time it was because of the delivery date. It took a long time. And they only said 3 days. But well. Thanks
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Lucie BERTAUD
Rating: 4 out of 5
Superb labels, it remains to be seen how they will hold up over time...
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VIVIANE
Rating: 4 out of 5
Delivery OK although a little long. On the other hand, there is no trace of my orders on my customer area.
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RENEL Florie-Anne
Rating: 2 out of 5
The labels are pretty, but quality-wise, they come off in the first wash, even though I did everything right. Disappointed?
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Response from Petit-Fernand
Hello, I'm sorry you're having problems with our labels. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
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Elodie
Rating: 4 out of 5
Very practical and reasonably priced
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Anaïs Doré
Rating: 4 out of 5
super product. my daughter's bottle top broke, so I bought only the caps, which is great. Only downside is the minimum purchase of 9. While the cap is 8.
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Laurie Demanet
Rating: 4 out of 5
Fast production and delivery
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Isaline
Rating: 4 out of 5
Beautiful labels, easy to apply. It was also very easy to personalize them on the site, the choice of images, calligraphy and colors being very nice. My only drawback is that the orange I chose isn't orange enough - it's a little too brown for my daughter, who loves that color. The personalized water bottle is also very nice, my daughter can easily open and close the cap. Delivery was fast, even though I placed my order just a few days before the start of the new school year.
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Sabrina Ould-rabah
Rating: 4 out of 5
Label quickly received very satisfied
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Mela
Rating: 4 out of 5
Fast delivery and ordered the correct dimensions and quantity thanks to the good description and pictures ????
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Response from Petit-Fernand
Thank you very much for this great review. Have a nice day, ? Elise, EsIstMeins
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Yoanna
Rating: 4 out of 5
The labels are beautiful and shipping is fast.
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Daniela Ortiz Pol
Rating: 4 out of 5
They were very helpful in resolving a couple of days of issues.
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Response from Petit-Fernand
Good morning, Thank you for your message. It's a pleasure to help you ! Hello, Camille Petit-Fernand
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Stellou Lénine
Rating: 4 out of 5
Nice labels that met my expectations, but there was a problem with the delivery between the advertised time and the actual delivery date...
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Natacha N
Rating: 4 out of 5
The proposals are interesting and well explained, so you know what you're ordering in terms of labels.
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Marta
Rating: 4 out of 5
Great product and delivery on time
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Delmastro C.
Rating: 4 out of 5
The product is great I had already been able to verify with previous purchases, this time I would add that the service was also great.
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Monica L.
Rating: 4 out of 5
Long delivery time...great product
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PatReb
Rating: 4 out of 5
Very good product but very long delivery
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Nathalie Niesen
Rating: 4 out of 5
Order conforms to the request a little long to receive in Belgium but good...
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Cristina Sobrino Aires
Rating: 4 out of 5
The labels stick very well on clothes, are beautiful and eye-catching and do not peel off in the washing machine.
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Ayumi Nakayama
Rating: 2 out of 5
The product did not arrive on schedule and I had to call customer service twice asking where the product went because the tracking showed that it had already arrived at my house. I needed it before school started and I ordered it 3 weeks in advance but it arrived safely.
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Response from Petit-Fernand
Good morning, We sincerely regret this delay in delivery. However, we hope you liked our labels. Good day, Camille Petit-Fernand
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Tracey
Rating: 4 out of 5
Ordered for my 2 children's first day of school, very satisfied.
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Kerstin
Rating: 4 out of 5
The labels on some items of clothing are coming loose.
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Response from Petit-Fernand
Hello Kerstin, we are sorry to hear this. This should not happen. We will get in touch with you to resolve this issue. MFG, Ana
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Santangelo S.
Rating: 4 out of 5
Practical and durable. Recommended by relatives for kindergarten material
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Sara
Rating: 4 out of 5
Positive experience for the third time. Very good graphics, colors and quality. The themes are always the same but the service very good.
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V Vincent
Rating: 4 out of 5
I've been ordering for 7/8 years and I'm always satisfied. Quality products for a fair price. Fast service. I had a small problem and customer service is very responsive. I appreciate this type of service.
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patience M.
Rating: 4 out of 5
Easy to stick on cloths
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KOUTELE MAXIME
Rating: 2 out of 5
having paid for rapid delivery via chronopost, delivery scheduled for 02 September, I only received my parcel on Monday 4 September. Big disappointment for me who wanted to label my children's things before the start of the new school year.
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Response from Petit-Fernand
Hello, We are very sorry for this incident. We have opened a complaint on Chronopost following this late delivery. We have also reimbursed you for the delivery costs incurred. Have a nice day, Ophélie C-MonEtiquette
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Tajukilimani
Rating: 4 out of 5
Super great stickers for school and the personalized lunch box made eyes sparkle. Only the delivery time was really very long, almost too long therefore 4 stars
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Response from Petit-Fernand
Thank you very much for this great review. Delivery always takes a little while because we are a French company sending the products from France, so delivery may take longer than expected. However, we have no control over the postal service. We are very pleased that you like the stickers! Have a nice day, ? Elise, EsIstMeins
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Selina S.
Rating: 4 out of 5
Everything was great, except that shipping took longer than previously stated. But the labels are great.
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Response from Petit-Fernand
Thank you very much for this great review. We are very pleased that you like the stickers! Delivery always takes a little while as we are a French company. The products are shipped from France, so delivery may take longer than expected. However, we have no control over the postal service. Have a nice day, ? Elise, EsIstMeins
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Roseline
Rating: 2 out of 5
I bought gourds for my grandchildren in 2021 and 2022. The bottles are very pretty. However, I was disappointed with the stoppers, which are very difficult for children to open and the stoppers are broken. It's a shame that these bottles have to stay in the cupboard.
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Response from Petit-Fernand
Hello Roseline, Thank you for your feedback. Please do not hesitate to contact customer service directly so that we can help you as best we can. Have a nice day, Ophélie C-MonEtiquette
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Antoine Cussac
Rating: 4 out of 5
Hello, I have nothing to say about the labels! It's always great! My downside is the delivery Jopte for fast delivery (?9) but not really! Order placed on Sept. 1st and received on Sept. 6th.
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Halaézio
Rating: 4 out of 5
Great experience!
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SELB
Rating: 4 out of 5
I'm taking off one star because I paid for 48-hour delivery and didn't receive it until the 5th day.
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