The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I have had no success with the iron-on labels. They have come off my sons school uniforms the first time I have washed them. I followed all instructions and it was a normal wash cycle. Thank you for the reply. I have not received an email.
Response from Petit-Fernand
Hello Leisa, I am terribly sorry to hear that iron-on labels came off the first time you washed them! It is not normal and I have now contacted you by email to offer different solutions. Jessica, Petit-fernand
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Mahnaz
Rating: 4 out of 5
Edit: team were in touch after I replied and resent the item. Order never arrived. I contacted the team and received a generic pre filled response. No further contact received or refund offered.
Response from Petit-Fernand
Hello Mahnaz, I am sorry to hear your order never arrived. Most contacts are regarding delivery times hence why we send out a generic reply. I invite you to contact us by phone so we can assist you further. Jessica, Petit-Fernand
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Angelo V.
Rating: 4 out of 5
Order not yet arrived, put back on delivery but still not arrived. Also the tracking number seems to have never been picked up UPDATE I have edited the review because order has arrived.
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Response from Petit-Fernand
Dear Angelo, We apologize for this delay, your order should be on its way. If you do not receive it by the date indicated please do not hesitate to contact us.. Good day Alessio, Petit-Fernand
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Emily M.
Rating: 2 out of 5
They look great but came off straight away in the washing machine! - I put them on the labels of clothes.
Response from Petit-Fernand
Hello Emily, I am terribly sorry to hear that your labels came off straight away in the washing machine! It is not normal and I have now contacted you by email to offer different solutions. Jessica, Petit-fernand
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Frida
Rating: 4 out of 5
Very nice products with top quality. I have already ordered various stickers, lunch boxes and drinking bottles and have always been very satisfied. The stickers are delivered in "booklet form" which I think is great because nothing flies around and everything is together. One star deduction because the motifs are not sufficient. With some stickers, some motifs are simply too small or the positions don't quite fit. It would be nice if you could decide the distance between the motifs and the text yourself.
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Response from Petit-Fernand
Thank you for your review, which is very valuable to us. We always want to offer our customers the best. Therefore, we have forwarded your comment to the production department so that we can offer more motifs and larger motifs in the future. We wish you a nice day. ? The EsIstMeins Team
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Olena B.
Rating: 4 out of 5
The quality of the product is perfect, but there are questions about the delivery. I ordered the product on 31.07. and received it on 20.08. No one has replied to my messages. So 5 for product quality and 0 for delivery. I hope the experience will be better next time.
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Response from Petit-Fernand
Thank you for your order and your review. We are really sorry that the delivery took longer than expected. Unfortunately, we have no control over the postal service. ?? However, we are pleased that you like our products. We wish you a nice day. The EsIstMeins team
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LM
Rating: 4 out of 5
The products are great. Unfortunately, shipping took quite a long time this time.
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Response from Petit-Fernand
Thank you for your purchase and your review. We are sorry that the delivery took longer than expected. As our products are made in France and shipped from France, delivery may take a little longer. However, we are pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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V. B.
Rating: 4 out of 5
The stickers are beautiful and last very well and for a long time. Unfortunately, delivery always takes a long time.
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Response from Petit-Fernand
Thank you for your review. We are sorry that the delivery took longer than expected. Our products are made in France and shipped from France, so delivery may take a little longer. However, we are pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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Sophie
Rating: 4 out of 5
Gave 4 stars as I received the wrong order after waiting 2 weeks for my order to arrive in the first place. They were happy to send out the correct named stickers but I needed the order refunded as it was going to arrive too late. Refund issued fast once I had asked for one.
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Hayley H.
Rating: 2 out of 5
I love the children's clothing labels, but the stationary labels are awful! They don't stick for long. I've put a few on my daughter's stationery, but after 24 hours, they all came off.
Response from Petit-Fernand
Hello Hayley, thank you for your review. We are sorry to hear the quality of our object labels is unsatisfactory. We have contacted you by email with several solutions. Kind regards, Jessica Petit-Fernand.
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Invité
Rating: 4 out of 5
Great quality stickers that look exactly as the website showed. Working really well after a few weeks of use - still sticking well and looking as new. Only thing to note is that standard delivery did take a little while to arrive, but was worth the wait.
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Mrs D.
Rating: 4 out of 5
Great labels seem to be hard wearing, nice bright colours look really neat on clothing and accessories for school
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Lina
Rating: 4 out of 5
Easy to order and good quality, but delivery takes a long time.
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Response from Petit-Fernand
Thank you for your purchase and your review. We are sorry that the delivery took longer than expected. Our products are made in France and shipped from France, so delivery may take a little longer. However, we are pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 2 out of 5
To date, no feedback has been received for the missing shoe labels.
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Response from Petit-Fernand
Hello, We exchanged emails a few days ago and resent your entire order at our expense on August 29th. We have contacted you to have more information about this. We look forward to hearing back from you. Have a nice day, The EsIstMeins team
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May gaïl
Rating: 4 out of 5
Brighter labels would be nicer and too long to make and send over 10 days.
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Charlotte R.
Rating: 4 out of 5
The items we ordered are great but the first order was lost in transit , but the company were more than happy to either refund or send out a second lot.
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Invité
Rating: 2 out of 5
The delivery date
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Response from Petit-Fernand
Good morning, We are sorry for this delivery delay. We will contact you as soon as possible to help you. Hello, Camille Petit-Fernand
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Aurelie Lejosne
Rating: 2 out of 5
I have been ordering my children's labels from this site for several years. I have always been very satisfied. However, this year I'm a little disappointed because the labels don't stick. I regularly have to reposition them even though school has only been in session for a week.
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Response from Petit-Fernand
Hi Aurélie, we've just left you a voicemail to help you understand why the labels came off. We look forward to hearing from you :) Have a nice day, Sandra C-MonEtiquette
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Carine
Rating: 4 out of 5
Very good, just the first name is a bit small.
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Thorsten S.
Rating: 4 out of 5
Quick and tidy handling. Easy to use and neatly designed like a checkbook back then, as well as easy to peel off and plenty of iron-on paper available. The selection of fonts, background colors / patterns available. Only the animal applications etc. for the name could be significantly expanded, also with other areas of interest. But otherwise completely satisfied with it.
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Response from Petit-Fernand
Thank you for your purchase and your review. We have just forwarded your comment to production so that we can suggest this in the future. We wish you a nice day. ? The EsIstMeins Team
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Lorena
Rating: 4 out of 5
Very original and high quality product
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Adeline
Rating: 4 out of 5
My order was what I wanted. Delivery was fast. On the other hand, the website has a few bugs, and I had to go back 2 or 3 times to validate my order.
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Sandra Dahoui
Rating: 4 out of 5
Very good but there were labels that did not peel off well so it got a little damaged. ( iron on labels )
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Julia
Rating: 4 out of 5
Ordering and processing were great. Only the production and shipping time was quite long at over 10 days.
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Response from Petit-Fernand
Hello, Thank you for your order and your review. After checking, I must state that your order was produced within 48 hours, as advertised on our website. You opted for standard delivery and it takes 10 days as advertised. Our products are also made in France and shipped from France, so delivery may take longer than expected. We also offer express delivery to speed things up. However, we hope you enjoy our products. Have a nice day, ? The EsIstMeins Team
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Helzzup
Rating: 4 out of 5
fast delivery, solid materials, sturdy fastener, I bought a drip box and an easy-open gourd, the drip box is a little hard for a child to open, but I think it will get easier with time.
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Amoura Anissa
Rating: 4 out of 5
I'm very happy with the personalized labels. They stick perfectly well even after washing. I had paid 9.50 e for delivery so that they would arrive in 24h, but there was a problem. The delivery was fully refunded. Customer service is very responsive.
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ARANCHA FRAN MARCO
Rating: 4 out of 5
This is the second time I have ordered the stickers and I really like them. This time I only give them 4 stars because they took a long time to arrive.
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maeva Szabo
Rating: 4 out of 5
the labels have a variety of colors and small images top, the book-like system for the different labels with integrated instructions super easy to use. and the binder labels for big and small super for all tastes.
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Catherine
Rating: 4 out of 5
I purchased the stickers and they've been brilliant, my children have been back to school about a month now and theyre still stuck to labels after plenty of washes. Also used on daughters school shoes and drink bottle and not budged. Will definitely be ordering more in future and recommend.
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Sarah Chahed
Rating: 4 out of 5
1st time I test frankly for the moment nothing to say nickel
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Mjose
Rating: 4 out of 5
Hi, they are very nice but arrived a little late, I thought they were lost. I have not used them yet
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Invité
Rating: 2 out of 5
Took too long to come and my order was incomplete which took another 2 weeks to arrive which was too late as my son went back to school. Will not order again.
Response from Petit-Fernand
Hello Kate, We are sorry there are some delays with the postal services. We have contacted you by email for further solutions. Kind regards, Jessica, Petit-Fernand.
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Nadine S.
Rating: 2 out of 5
The stickers look really nice, but unfortunately they arrived later than expected. School had already started and so I couldn't put the stickers on the school utensils and clothes. That was a shame. Unfortunately, they don't stick as described. Unfortunately, that was my last purchase here.
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Response from Petit-Fernand
Hello, We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins team
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Steffen
Rating: 4 out of 5
Super sticker! As described! Top.
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Response from Petit-Fernand
Thank you for your order and your review. Have a nice day, ? Elise, EsIstMeins
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Customer
Rating: 4 out of 5
These labels are really cute and easy to use. I feel like the quality has dropped since I order last time a few months ago. A few have ripped when I tried to take them off the sheet.
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Arianna P.
Rating: 4 out of 5
I had problems receiving the labels,they never arrived through the mail. Customer service was really nice and attentive,so much so that they sent the labels back at their expense.
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Jutta
Rating: 4 out of 5
Good product, fast delivery! No problems at all!
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Response from Petit-Fernand
Thank you for your great review. Have a nice day, ? Elise, EsIstMeins
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Isabella G.
Rating: 2 out of 5
Good morning, the labels, like many other people, have not arrived and school is about to start. In the ", track shipment" section they write that it has been delivered but nothing has actually arrived.
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Response from Petit-Fernand
Good morning Isabella, we are sorry for this shipping anomaly. I ask you to contact us at [email protected] indicating the order number in question we will be ready to provide you with a solution. Good day Alessio, Petit-Fernand.co.uk
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Invité
Rating: 4 out of 5
Cool! My kids love designing their own stickers and the work well.
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Stefania
Rating: 4 out of 5
The quality and variety of products is very good. A little long shipping time.
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