The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
After sticking the labels on my child's markers, I realized the next day that they were all peeling off without exception. I had to put extra tape on the labels. No problem for the pencils. Customer service was very responsive and listened carefully to solve my problem by sending a replacement product.
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Response from Petit-Fernand
Hello. I'm sorry you're having trouble with your labels. It is quite abnormal for them to come unstuck. I'll contact you to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
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Estefania
Rating: 4 out of 5
I would have liked the package to arrive sooner, the lead times are slow compared to today's lead times on other platforms or companies. Otherwise great
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Invité
Rating: 2 out of 5
Easy to use site, great choice in design, on time delivery. However, I'm disappointed that you can't choose smaller self-adhesive labels for clothes, they're too big to stick on clothing labels. And a big disappointment on the outfit, they almost all came off very quickly! I was with a competitor the time before, and they didn't hold up despite repeated washing. So I wouldn't recommend C-mon-etiquette.
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Response from Petit-Fernand
Hello, we're sorry you're having trouble with your labels. I see that you had ordered labels for objects, but these are not made to go on clothes, so they won't fit. I will contact you this morning to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
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Anastasia Bay
Rating: 4 out of 5
Top, I would have just appreciated a few more small labels in the back to school pack (for pencils, pens etc) and a few less big ones, but the quality is great and the labels are really pretty!
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Florence
Rating: 4 out of 5
Product totally corresponds to my expectations and to what was proposed on the site.
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Lea Marecaux
Rating: 2 out of 5
Beautiful m labels, but they don't stick properly.
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Response from Petit-Fernand
Hello, we're sorry you're having trouble with your labels. I will contact you this morning to discuss the solutions we can offer. Have a nice day? Luce C-MonEtiquette
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Stéphanie Leybaert
Rating: 2 out of 5
I still haven't received my parcel without receiving any information.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I have just contacted you to discuss possible solutions. We remain available to help you. Luce C-MonEtiquette
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Adriana Lara Ortega
Rating: 4 out of 5
The labels are super good, but they take a long time to arrive, but everything else is super good!
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Soraya LomasPlus
Rating: 4 out of 5
They are very nice, and come in a format very convenient to use and store. I haven't used them much yet, but I expect them to be great.
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Nathalie
Rating: 4 out of 5
Satisfied with the label books I received. I've ordered from you for two years in a row and I won't order from anywhere else. For the time being, you remain the leaders for me, even for delivery costs and times. Thank you very much. Keep up the good work!
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Nira Navarro
Rating: 2 out of 5
Good morning, as of today I have not received my initial order and neither the order that your company sent in second instance for not having received the first one. I had purchased previously and the order had arrived without any problem, I do not understand what has happened this time.
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Response from Petit-Fernand
Hi Nira, your order is about to arrive :) The estimated delivery date is 14/09. Hello, Sandra Petit-Fernand
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Tracey
Rating: 4 out of 5
They are well presented and always accompanied by fun stickers.
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Mme CHÉRON
Rating: 4 out of 5
The isothermal bottles are solid and very pretty. However, I'm down to 5 sport caps per bottle (2) in 1 year. They're very difficult to close and break, but they're still practical for children (3 1/2 and 8 1/2 years old). Next time, I'll take the other caps and see.
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Invité
Rating: 4 out of 5
Everything as described but no tracking. otherwise great.
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Invité
Rating: 4 out of 5
Practical, useful, beautiful and quite durable.
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Naika
Rating: 4 out of 5
Ergonomic site, very user-friendly; clear explanations of services and product range; attractive, high-quality labels; affordable prices; fast delivery and attractive packaging. It remains to be seen whether the labels will remain intact over time.
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FloP
Rating: 4 out of 5
Oh no, I didn't receive the right order! One call and in 5 minutes everything was sorted! On the phone, a pleasant and understanding person and 3 days later I received my order. Error forgiven, I'll recommend.
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Laetitia
Rating: 4 out of 5
I ordered 2 lunch boxes for my children's snacks. There are several compartments and everything is removable. You don't have to use all the compartments, which is great, especially for homemade snacks that don't always come in standard sizes (e.g. gourds to fill). What's more, they're beautiful :)
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Julien DI GIORGIO
Rating: 4 out of 5
order fast and conform to the request the little one was delighted. we wait to see if the drawing does not leave with time.
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Laetitia Pandiella Rodriguez
Rating: 2 out of 5
I ordered on Wednesday and paid 9.50 for it to arrive in 24 hours! In the end it only arrived the following Tuesday.
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Response from Petit-Fernand
Hello Laetitia, I'm sorry that the Chronopost delivery did not meet the deadlines announced, I have just contacted you by email to reimburse you for these costs. Have a nice day? Luce C-MonEtiquette
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Neny
Rating: 4 out of 5
Very good product. My son was delighted with the labels and his snack box!
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Catherine
Rating: 4 out of 5
Fast delivery and very practical for school stuff thanks to you for this site??????
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Mélissa FERMENT
Rating: 2 out of 5
It was not agreed that there would be any additional taxes to pay, and unfortunately the letter carrier demanded an extra 15 euros for customs.
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Response from Petit-Fernand
Hello, It's not normal to be charged customs fees. I have just contacted you by e-mail to help you. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 4 out of 5
I am satisfied with my order. However, I thought the pencil labels weren't as wide!
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Invité
Rating: 4 out of 5
I'm always very happy with my orders. The labels are really nice.
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client(e)
Rating: 4 out of 5
Superb labels Except for clothes that don't hold up too well, but are so practical
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Aurélie
Rating: 4 out of 5
Yes, but... Not enough tiny labels for pens and markers. I would have liked more self-adhesive labels for clothing (medium size). The self-adhesive labels are small, so if you want something bigger, it's iron-on in the pack. Some labels are not as well precut as others. At least 2 per sheet. This was a first for a back-to-school pack.
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Invité
Rating: 4 out of 5
I've ordered labels for the 8th year in a row and I'm always so pleased when I receive them. They're pretty and high quality, and the kids love them!
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Nadia
Rating: 4 out of 5
Very cute and good quality of both the snack box and the canvas bag. The girls had a lot of fun choosing colors and decorations. Very fast shipping. Slightly high price,
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Invité
Rating: 4 out of 5
A good week to arrive but no worries
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Chantal SINAY
Rating: 2 out of 5
Although I followed the instructions to the letter, it took me longer to get the iron-on labels to stick to the fabric. A friend, who recommended your site to me, had left one of your labels on a garment. I realized that the label was much thicker and fibrous. So I'm very disappointed. I have serious doubts about the gluing process, having had to repeat it several times on fabrics, and having even damaged the cotton collar of a polo shirt with the iron on linen. In addition, the shoe labels didn't hold on some models of leather inner shoes.
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Response from Petit-Fernand
Hello, I am sorry that you are not entirely satisfied with our products. I have just contacted you by e-mail to discuss the problem directly. Have a nice day? Luce C-MonEtiquette
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Alice
Rating: 4 out of 5
The site is well done easy to navigate and allows one to quickly explore content of interest. Prices quite good, shipping time quite long unless overcharged in my opinion.
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Clément L.
Rating: 2 out of 5
The first order went well. For the second, I paid for express delivery (24 hours later, including Saturday) for almost 10 bales and the service was not carried out correctly and I received my labels too late. I contacted the site which sent me an automatic reply "How to track my parcel" before sending me a satisfaction form...
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Response from Petit-Fernand
Hello, I am sorry that the Chronopost delivery did not meet the deadlines announced, I invite you to reply to the automatic email you received so that we can help you directly! Have a nice day? Luce C-MonEtiquette
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Valentine
Rating: 4 out of 5
The labels are niquels . A little disappointed that I paid for express delivery in 24h and that it did not arrive within 24h.
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Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced. I have just notified you of the reimbursement of these costs by e-mail! Have a nice day? Luce C-MonEtiquette
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Laura C.
Rating: 4 out of 5
Very good quality of prints. Slightly longer delivery time than stated.
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Tamara
Rating: 2 out of 5
It takes a long time for the product to arrive. When you write it off and claim, that's when it arrives.
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Response from Petit-Fernand
Good morning Tamara, We are sorry to hear that the post office took so long to deliver your order. We hope you still like our products. Hello, Camille Petit-Fernand
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Hanane Bourass
Rating: 4 out of 5
Beautiful
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Caroline Canny
Rating: 4 out of 5
Good quality labels that fit very well and look nice. I find the time between order and receipt too long.
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Gomes
Rating: 4 out of 5
Slightly long reception
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Peggy PROFIT
Rating: 4 out of 5
Superbly presented labels with free summer-themed stickers. Thanks !!!!!
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