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N
Rating: 4 out of 5
The labels are very pretty and effective. Shipping is quite fast so I highly recommend ?
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 801 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 2 and 4 stars
Reset filtersC
Rating: 2 out of 5
Unfortunately, the labels we ordered arrived 10 days after the order was placed! After the start of the Belgian school year:-( And at the opening, we had another family's order! Darn, our daughter doesn't have her school supplies "labeled"! A new shipment was generated following a complaint, but we would have liked express delivery! Only consolation: a discount code for a few percent!
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Response from Petit-Fernand
Hello Caroline, We're sorry that our customer service didn't live up to your expectations. As agreed, your order has been reshipped and will be delivered shortly. Have a nice day, CMonetiquette
L
Rating: 4 out of 5
We received our parcel in a much shorter time thank you!
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E
Rating: 4 out of 5
Correct order but the greaseproof paper for sticking labels was missing and must be supplied.
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S
Rating: 4 out of 5
Following a small problem with the delivery, they returned my order super quickly. Thank you so much!
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E
Rating: 4 out of 5
The labels and the wide choice of personalization options are fast and efficient. I'm waiting to order the colored gourd. I recommend fast delivery.
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P
Rating: 4 out of 5
The order conforms to the visuals on the site.
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L
Rating: 4 out of 5
Very good experience, delivery a little long.
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E
Rating: 4 out of 5
I usually receive the labels on time, but this time they arrived late. As a result, I wasn't able to put them on my daughter's clothes before she went to boarding school... But apart from that, the labels are still very good.
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H
Rating: 4 out of 5
I've been ordering labels from you for 3 years and I'm very satisfied.
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A
Rating: 4 out of 5
I didn't receive my parcel when I first requested it (postal problem), but customer service was very responsive and offered to send me the parcel, which they did immediately. I received the parcel and I'm delighted with the result, which is what I expected.
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Response from Petit-Fernand
Hello Anna, We're sorry to hear that you still haven't received our labels. Our customer service has contacted you by email in order to find a solution to your problem. Have a nice day, Cmonetiquette
D
Rating: 4 out of 5
Order arrived on time. Personalized labels, top result. Thank you
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A
Rating: 4 out of 5
I really appreciate your products, which are practical and of high quality. I've already placed 3 orders and they won't be the last. On the other hand, the print quality seems slightly worse than before. It's a pity.
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I
Rating: 4 out of 5
Good quality label. However, there was a shipping error, I received the order from someone else. Customer service: Excellent! I received the correct order 3 days later. Thank you
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M
Rating: 4 out of 5
Satisfied good product
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A
Rating: 4 out of 5
The labels are great, I love the snack box, but the gourd is very hard to open for a 3 year old girl who is starting kindergarten. I had to order another one from another site to get her in because it was impossible to open it on its own.
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B
Rating: 4 out of 5
very cute and nice labels
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N
Rating: 2 out of 5
Hello, I placed an order for stick-on clothing labels. I received them by mail without any problem, I have nothing to say about the design of the labels, and the result is very nice. However, the labels don't stick to the clothes. I did put them on the labels inside the clothes, but they wash off in the first wash (30°). I feel like I've thrown my money out the window. Why offer a product that doesn't serve its purpose? I strongly advise against this type of glue-on label.
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Response from Petit-Fernand
Hello, We are sorry to hear that your order does not give you complete satisfaction. I invite you to contact us by email so that we can find a solution to your problem. Have a nice day, CMonetiquette
C
Rating: 4 out of 5
Very good labels, the ones for items that are a bit large for a compass chisel and the like. Simple site and fast delivery
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I
Rating: 4 out of 5
Nice labels and good quality. A little downside this year, as the typography chosen in previous years was no longer present, I chose another, which turned out to be much less legible - a shame!
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K
Rating: 4 out of 5
The team listens and is very attentive with beautiful products.
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V
Rating: 2 out of 5
I ordered the labels on August 18 with Express delivery 9.50 Delivery time: 24 hours) I never received them in 24 hours! I received them after only 5 days!
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Response from Petit-Fernand
Hello, We're sorry to hear that you didn't receive your order in time. Please contact our customer service so that we can reimburse you for the delivery costs. Have a nice day, Cmonetiquette
M
Rating: 4 out of 5
Fast delivery, I order every year and the quality is always there for a good price.
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A
Rating: 4 out of 5
Great labels ??? ?? Delivery ?? a little long.
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I
Rating: 4 out of 5
Fast delivery
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L
Rating: 4 out of 5
Delighted with my purchase. Just what I asked for.
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I
Rating: 4 out of 5
This is my second order
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A
Rating: 2 out of 5
The labels come off too easily, I'm disappointed with my purchase, I'm going to order elsewhere now.
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Response from Petit-Fernand
Hello, It's not normal for your labels to come off. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, CMonetiquette
M
Rating: 4 out of 5
Good product . A little expensive.
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V
Rating: 4 out of 5
Received promptly. Quite satisfied, but the parchment paper for the iron-on labels is missing (should be supplied as explained in the booklet). We'll have to see how they hold up over time.
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E
Rating: 4 out of 5
Fast and effective, this is the 1st time I've ordered so I'll have to see how well it holds up in the wash!
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I
Rating: 4 out of 5
Fast arrival and beautiful labels
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I
Rating: 4 out of 5
The ease of ordering, the delivery time. But the prices are quite high, and the labels come in a small envelope. A bit more cardboard would not have been a luxury.
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M
Rating: 4 out of 5
The labels are true to the picture 6 of good quality. Also, my daughter loved that different ones came. She loves the stickers.
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S
Rating: 4 out of 5
Super happy with the labels, which were beautiful, sturdy and delivered quickly. Less happy with the bottles, especially the caps (I ordered a second one, but it's still defective).
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C
Rating: 4 out of 5
The labels stick well to clothes and objects. My only reservation is that the fonts should be easier for kindergartners to read. For my part, self-adhesive is better than iron-on.
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I
Rating: 4 out of 5
Good quality, nice stickers and fast delivery
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J
Rating: 4 out of 5
Beautiful labels!!!
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B
Rating: 4 out of 5
I'm a little disappointed because I wanted to order stickers for the pencils and I received a larger format.
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E
Rating: 4 out of 5
Quality products and fast delivery. The only downside is that the water bottle I bought for my son, who is starting kindergarten, is too difficult to open and close for a 3-year-old.
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