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D
Rating: 4 out of 5
I am satisfied with my order and the speed of shipping.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 801 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Good quality labels on time
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H
Rating: 4 out of 5
Very happy and nice drawings.
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I
Rating: 4 out of 5
I love the products but really disappointed not to have been able to use my 5 more in addition to a promo...
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I
Rating: 4 out of 5
It took a short time to arrive and was exactly as I ordered it. I love it. I haven't had a chance to try it yet.
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M
Rating: 2 out of 5
On August 12 I placed an order and I have not received anything yet, I have not been told anything, I don't know if the order will arrive or not.
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Response from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. We will contact you today to help you. Hello, Camille Petit-Fernand
N
Rating: 2 out of 5
It took too long, almost a month. The information e-mails were automatic. They did not clarify in a personalized way
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Response from Petit-Fernand
Good morning, We are sorry that you only received our automated emails. We would have been happy to help you with this situation. We hope you still like our products. Hello, Camille Petit-Fernand
A
Rating: 4 out of 5
Product as ordered and very pretty. Sticks very well on clothes
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V
Rating: 4 out of 5
Satisfied with my order, the labels are nice. Fast delivery. Very responsive site: I received someone else's order instead of mine, which was returned to me very quickly following a simple e-mail explaining the situation.
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M
Rating: 4 out of 5
I love this site. Since baby my daughter has had labels from this lovely brand on her things. I've just placed another order for her entry into Maternelle. The only major drawback for me is that navigating the site can sometimes be a bit tricky.
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S
Rating: 4 out of 5
I've been ordering for 4 years now, and I'm very satisfied with the labels for my daughters' school supplies. The parcel arrives quickly and well packaged. The only small downside is that I'd like a little change in the choice of colors and logos ;-)
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A
Rating: 4 out of 5
Very intuitive site. I placed the order from my phone, customizing all the items without a hitch. Fast and accurate delivery. This isn't the first time I've ordered from c-mon. I recommend it.
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S
Rating: 4 out of 5
Exactly what I ordered and super-fast delivery.
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D
Rating: 4 out of 5
The order is well respected. The presentation of the labels (in booklets) is well thought-out and useful.
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I
Rating: 4 out of 5
Good label quality. Nice design.
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I
Rating: 4 out of 5
Satisfied with my order
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I
Rating: 4 out of 5
Quality product as ordered. Fast delivery.
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N
Rating: 4 out of 5
Top as always, too bad the pen labels sometimes come off.
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J
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
Compliant products and fast delivery
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M
Rating: 4 out of 5
-Very beautiful and original labels. -Quite a lot of choice for my label design. -However, in the pack I ordered there aren't many mini labels, and yet they're what you need most for colored pencils, markers, regular pencils/erasers...
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C
Rating: 4 out of 5
The labels are super pretty
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C
Rating: 2 out of 5
As soon as the labels are stuck on, they come off the pencils and markers. I had already ordered 2 years ago and this one held up great...
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Response from Petit-Fernand
Hello Cindy, We are sorry that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to find a solution to your problem. Very nice day to you Cmonetiquette
C
Rating: 4 out of 5
I had some problems with shipping but after my report the Petit-Fernandd staff contacted me quickly and we resolved the problem.
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Response from Petit-Fernand
Good morning Antonella, we are sorry for this shipping anomaly by the postal services. We have contacted you by phone to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
I
Rating: 4 out of 5
You have to try out several types, patterns etc. before you really find the right versions for your labels. Wide choice of patterns and colors. Fast shipping, everything in a handy booklet. Second order, I'll buy more as I need them.
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A
Rating: 4 out of 5
Product as expected. The envelope arrived folded but this is not the responsibility of my label.
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C
Rating: 4 out of 5
The labels are as they appear on the website and the delivery times were met, although it took about 10 working days.
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U
Rating: 4 out of 5
Stickers as per the image on the site. I haven't used them yet so I can't judge the performance. Very bad delivery service: no email was sent about shipping or delivery. The envelope was placed in the mailbox without even intercom.
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D
Rating: 4 out of 5
I didn't receive my first order so I contacted them and they sorted a replacement order which I received in a few days, their clothing labels are lovely with a lot of options to pick from
C
Rating: 4 out of 5
Fast delivery. Super pretty bottles, keep cool even when it's very hot. However, the cap is complicated to open and close, even for an adult. I had to remove it so that my daughter could serve herself independently.
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L
Rating: 4 out of 5
The labels are beautiful and stick as usual.
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D
Rating: 4 out of 5
Easy purchase and fast delivery
I
Rating: 2 out of 5
The mini object labels don't stick properly to the pens and pencils - they peel off slightly right from the start... not a good sign for the future.
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Response from Petit-Fernand
Hello Irène, We are sorry that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to solve this problem as soon as possible. Very nice day to you Cmonetiquette
I
Rating: 4 out of 5
Customer service
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M
Rating: 4 out of 5
I am always satisfied with the stickers I receive. But it's a pity that I had to pay the additional 1950 customs fee.
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A
Rating: 4 out of 5
Super label not disappointed my son and happy to have personalized his labels. I recommend
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I
Rating: 4 out of 5
The labels have arrived, in good condition.
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I
Rating: 2 out of 5
What happened was that the deliveryman didn't drop off the parcel because he couldn't find the address, even though it was correct! What's more, the wait to receive the parcel was prolonged.
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Response from Petit-Fernand
Hello Cécile, We are sincerely sorry for this delivery anomaly by the postal services. Our customer service has contacted you by email in order to help you as best we can. Have a nice day, Cmoentiquette
N
Rating: 4 out of 5
The label concept is great, even if the ones for the supplies are a bit too big. Great gourd too, but the cap is so hard to open that it comes off completely when you open it. Unfortunately, a 4-year-old can't reclip it on his own, so it quickly gets lost or stays unhooked, which spoils its usefulness.
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S
Rating: 4 out of 5
Initial order got lost in the post. After 12 working days I contacted customer services to confirm that i had not received my order. They kindly offered the option of refund, or resend at their cost. I accepted resend, and received the new order within 5 working days. Really appreciated the customer service and easy resolution. The products were as described and appear to be good quality!