The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Hello, We're very sorry about this incident. We have sent you a message so that we can understand and find a solution together that will suit you! Have a nice day, Ophélie C-MonEtiquette
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Hélène E
Rating: 4 out of 5
Very good experience. Easy to buy. One small drawback to the clothing labels I bought is that the contrasts between the first and last name on the background are less obvious on screen than in real life. In this case, red on a dark background...
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Carole
Rating: 4 out of 5
Quality labels in a variety of designs? They sometimes lack adhesion on synthetic surfaces such as gym bags, dinner bags, sports bags...
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customer
Rating: 4 out of 5
Correct delivery times and compliant products
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Invité
Rating: 4 out of 5
Delighted! Fast order and delivery, beautiful finish
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Frau H.
Rating: 2 out of 5
I bought the stickers, but unfortunately I find them more and more often in the washing machine or dryer or on other items of clothing. What a pity
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Response from Petit-Fernand
Hello, We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you so that we can suggest a solution. Have a nice day, Elise, EsIstMeins
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Elodie de POULPIQUET
Rating: 4 out of 5
Very happy with my purchase, as usual (10th order since 2017!). Small drawbacks this time: - the background with the purple flowers around the labels is not very visible on the small labels (the printing of the flowers is more present on the notebooks than on the labels themselves) - a mix of labels (normally, each child has his notebook, but I have two notebooks that have been mixed up...so I have to undo the staples and reconstitute the notebooks).
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Invité
Rating: 2 out of 5
Unfortunately the stickers arrived really late (12 days)
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Response from Petit-Fernand
Hello, We are sorry to hear that your order has arrived late. Unfortunately, we have no control over the postal service, but we are still pleased that your order has arrived. We hope you enjoy our products. Have a nice day, Elise, EsIstMeins
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H.H.
Rating: 4 out of 5
Had to order a 2nd time as the first one didn't arrive. But it was sent a second time and delivered on the day of school enrollment. Delivery takes a while but the quality is very good. I was also helped quickly with my problem. Thank you
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Response from Petit-Fernand
Hello Heike, your order was reshipped at our expense on Thursday, August 10 and the latest date of receipt is Tuesday, August 22. You have opted for delivery without tracking, which is why you cannot track your order. However, we hope that your order will arrive soon. Have a nice day, Elise, EsIstMeins
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Magni E.
Rating: 4 out of 5
We had an order that did not arrive within ten working days. We reported it and were refunded the money. A day later the order did arrive. We reported it again and they said that we no longer had to pay for the order.
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Response from Petit-Fernand
Thank you for your review. We are always here to help our customers in the best possible way. We are glad to hear that your order has arrived and hope that you like our products. Have a nice day, ? Elise, EsIstMeins
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Pauline gola
Rating: 4 out of 5
Quality products, colorful customizable labels, it's top! The only problem is the budget. The 30-euro booklet is starting to weigh heavily on a back-to-school budget with 2 children...
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Invité
Rating: 2 out of 5
concern the labels do not hold i left 72h before washing at 30 ALL AND PART, and not practical that sticks directly on the labels i would prefer the one to iron but good
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Response from Petit-Fernand
Hello. I'm sorry to hear that you are not entirely satisfied with our products. I will contact you in the morning to discuss the situation with you. Please note that we also sell iron-on labels! We remain available to help you. Have a nice day? Luce C-MonEtiquette
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Cathy
Rating: 4 out of 5
It's fun and useful
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Audrey Louis
Rating: 4 out of 5
fast, free delivery
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Invité
Rating: 4 out of 5
Problem on the site when placing the order, taken care of by customer service (file followed by Ophélie whom I thank for her support) file resolved and closed. The problem I had had nothing to do with the labels, which are of very high quality. The work done deserves 5 stars (for my problem, which took a long time to resolve, I took off one star).
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Response from Petit-Fernand
Hello Anne-Lise, We've tried to contact you by phone and e-mail. We apologize for the inconvenience, a solution has been proposed. We look forward to hearing from you, Ophélie C-MonEtiquette
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Laura Di Stefano
Rating: 4 out of 5
Fast order, high quality labels. Never disappointed.
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Orelie
Rating: 2 out of 5
I have already purchased from this site but I am not completely satisfied. I bought 2 races for my son which are extremely difficult to open and close. They are already damaged after 1 year of use. I lost the cap of the gourd I sent a msg via Instagram never answered! So I had to buy another 8euros!!!! Knowing that the gourd costs almost 18euros! When the labels to stick to clothes it does not hold either! I won't order from them anymore!
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Response from Petit-Fernand
Hello. I'm sorry that you are not entirely satisfied with our products. I will contact you in the morning to see what can be done. We remain available to help you. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 2 out of 5
Hello I can't give my opinion because I haven't received my labels yet, is this normal?
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Response from Petit-Fernand
Hello Fahima, We're sorry to hear that your order did not arrive. We have contacted you by email in order to find the best possible solution to your problem. Have a nice day, Léa C-Monetiquette
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Ali
Rating: 4 out of 5
The name stickers are great and this my third time purchasing them. However I ordered a kids bottle which looks lovely but the lid is useless. My 5 year old really struggles to open it on her own. I'm gutted as this was meant to be her new bottle for school for September but it looks like i will need to buy her another one!
Response from Petit-Fernand
Hello and thank you for your comment. I have just sent you an email regarding this water bottle cap issue. Thank you for being such a loyal customer! Have a nice day ? Luce Petit-Fernand
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cindy de sousa
Rating: 4 out of 5
Simple and quick to read reason I recommend as I do every year
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Julia B.
Rating: 2 out of 5
Very long shipping, stickers do not deliver what is promised
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Response from Petit-Fernand
Hello Julia. We are very sorry that you are not satisfied. The labels should not come off if all instructions have been followed correctly. Please contact customer service and describe the problem so that we can find the best solution for you. With kind regards, Ana
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frederic soulier
Rating: 4 out of 5
Very nice product, a little heavy depending on age.
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PGH
Rating: 4 out of 5
Fast, uncomplicated processing.
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Response from Petit-Fernand
Thank you for ordering from us! We hope to see you again and wish you a great experience with our products and services!
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Invité
Rating: 2 out of 5
It has arrived more than a month late and with the stickers mixed up from two children. All in all the stickers are the ones I like the most and have good quality.
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Response from Petit-Fernand
Good morning, We regret this delivery anomaly by Correos and we apologize for this error. Your packs should have arrived separately. We hope that in spite of everything, our products will meet your expectations. Good day, Camille Petit-Fernand
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Coly
Rating: 4 out of 5
I am very satisfied with my order received for my daughter very good quality fabric.
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Mademoiselle CLEMENT
Rating: 4 out of 5
Always plenty of choice and new products! Delivery is fast and meticulous. Too bad you still can't order several books of labels (all the labels are in 1 book)...complicated when you have several children or want to make gifts.
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Invité
Rating: 4 out of 5
Practical for my school subjects
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Tanja M.
Rating: 4 out of 5
everything worked wonderfully
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Response from Petit-Fernand
Hello Tanja, thank you very much for shopping with us and for your great review. It is perfect that you are satisfied with your order. Have a nice day, ? Elise, EsIstMeins
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Invitémarie
Rating: 4 out of 5
Beautiful qualities. Too bad the different first names are in the same booklet.
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Tatiana Blanchard
Rating: 4 out of 5
This isn't the first year I've ordered from c-monétiquette, fast shipping, easy to use. I just hope that this time the iron-on will hold.
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Stéphanie PACARY
Rating: 4 out of 5
Good choice of products. Fast shipping
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SurvivalkriS
Rating: 4 out of 5
As usual, they arrived very quickly, but the only downside is that the labels don't hold up as well as the previous ones, despite the same use, and this is for my second child. I think like everything else today, there must be a small saving on glue.
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Invité
Rating: 4 out of 5
Fast delivery. Very good labels. 3rd time ordering, always satisfied.
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Stéphanie Stefy
Rating: 4 out of 5
Quick to choose, wide selection
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Emilie
Rating: 4 out of 5
I received my labels in a booklet with instructions Beautiful presentation, very pleasant and easy to use.
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Jordane
Rating: 4 out of 5
Yes and no Request for several labels for different children all in the same block staples too tight in short rout broken. Yet it's not the first time I've ordered but I'm disappointed.
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Invité
Rating: 4 out of 5
All good. I always order from esistmeins. Delivery is not fast.
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Response from Petit-Fernand
Hello, Thank you for your order and your review. Have a nice day :) Elise, EsIstMeins
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gominulimja
Rating: 4 out of 5
4 stars because I haven't yet tested the hold of the self-adhesive labels and it's a shame you don't make the bag for nappy changing or doudou!
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Dana
Rating: 4 out of 5
I haven't tried the sturdiness of the labels yet, but the presentation is great and of high quality.
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Lied
Rating: 4 out of 5
Fast delivery, fair price, great quality, just need to glue! Nothing to complain about!
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