Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Hello, we are sorry to read that you are not entirely satisfied with our products. I'll be in touch in the morning to discuss the situation directly with you and the solutions that might suit you. Have a nice day? Luce C-MonEtiquette
A
Audrey
Rating: 4 out of 5
Very good labels, no worries about quality, just the paper to iron on the iron-on labels is missing. I'll buy some greaseproof paper I think will do the trick.
Translated reviews
Response from Petit-Fernand
Hello! I've just written you an email to let you know that I'm going to send you some greaseproof paper sheets! And a little bonus ;) Have a nice day? Luce C-MonEtiquette
O
Olivier
Rating: 4 out of 5
Good product, unfortunately one of the two bottles ordered has a defect in the marking (visible only after unpacking).
Translated reviews
I
Invité
Rating: 4 out of 5
Attractive labels with good packaging, but disappointed with the color of one label chosen (ordered red and received orange).
Translated reviews
A
A.l.
Rating: 2 out of 5
The delivery took a disproportionately long time and did not arrive within the specified period, which meant it was too late for the school enrollment gift.
Translated reviews
Response from Petit-Fernand
Hello, We have checked everything and the latest date of receipt for your order was August 10, 2023. You received it on August 09. However, we hope you like our products. Have a nice day ? Elise, EsIstMeins
M
Madame Lucile Remita
Rating: 4 out of 5
Hello, very good, just that I thought I would see labels for larger garments, so I'm a little disappointed.
Translated reviews
M
Mme Tiffany
Rating: 4 out of 5
Good value for money, fast, I like it a lot. The items are too beautiful. The only drawback is that I don't get discounts for every purchase I make (e.g. cumulative points, -5% on the 10th order) like many other sites do. And I don't understand why I can't log in with my password after each order, as if my account was deleted after each purchase, but otherwise I really like this site.
Translated reviews
I
Invité
Rating: 4 out of 5
Very pretty, a little small for my taste, I would have liked it to be a little more visible.
Translated reviews
I
Invité
Rating: 2 out of 5
The envelope took on water in the letterbox, delivered during my vacations... so the labels warped... Maybe rethink the packaging: one of your competitors, from whom I also ordered labels, uses envelopes with bubble wrap. No problems.
Translated reviews
Response from Petit-Fernand
Hello and thank you for your suggestion. We are indeed trying to limit the use of plastic in our labels. I'll contact you in the morning to discuss a solution for your curled labels! Have a nice day? Luce C-MonEtiquette
K
Karine Canouel
Rating: 4 out of 5
I like the articles.
Translated reviews
I
Invité
Rating: 4 out of 5
Good, useful, long-lasting
Translated reviews
M
Memu
Rating: 4 out of 5
everything is great.
Translated reviews
Response from Petit-Fernand
Thank you for your review :) Elise, ItIsMine
I
Invité
Rating: 4 out of 5
Nice, easy to make labels, efficient
Translated reviews
I
Invité
Rating: 2 out of 5
I ordered labels as I do every year and did not receive my order. But I called customer service and they issued a refund, which I received.
Translated reviews
Response from Petit-Fernand
Hello. We are very sorry that you have not received your order. We thank you for your understanding of this situation and we are delighted to have been able to find a solution for you! Have a nice day? Luce C-MonEtiquette
D
D.
Rating: 2 out of 5
Poor customer service.
Translated reviews
Response from Petit-Fernand
Hello, We contacted you this morning to help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
M
Miss S.
Rating: 4 out of 5
Amazing labels went back fir more as they lasted so well last time. They have been in the dishwasher and washing machine and still stayed on. Brilliant product.
E
Elisabeth Laux
Rating: 4 out of 5
Very good quality label and super cute. One star less as I ordered 50 and only got 40.
Translated reviews
S
Sam
Rating: 2 out of 5
I have not reveived my order.
Response from Petit-Fernand
Hello Samantha, we have contacted you by email regarding your order! Kind regards, Jessica, Petit-Fernand
M
Maxi
Rating: 4 out of 5
The adhesives are great, the shipping just took a long time! But I would always buy there again. Price - performance is super ?
Translated reviews
Response from Petit-Fernand
We are sorry that the delivery has taken a little longer. Everything is made in France and shipped from France, so it may take a little longer than expected. However, we look forward to your next order! ?? Have a nice day, Elise, EsIstMeins
I
Invité
Rating: 4 out of 5
It takes 2 weeks from the order date to arrive, everything arrived correctly.
Translated reviews
G
Gwladys Vil
Rating: 4 out of 5
Pretty well designed site, easy to use, affordable prices and very cute creations. Just one thing, the object labels are a bit big I think.
Translated reviews
D
Debora Barbeito
Rating: 4 out of 5
Positive: The labels are very nice and sturdy, I always buy them for the quality and design. Negative: When I ordered a bag the delivery was very delayed, and finally it did not arrive and had to be sent again.
Translated reviews
S
S. G.
Rating: 4 out of 5
Great stickers and the selection is also great. The only drawback was that I ordered stickers for 2 different children and both were in the same booklet.
Translated reviews
Response from Petit-Fernand
Thank you for your order and your review. Indeed, for ecological reasons the labels are together in one booklet. Have a nice day, ? Elise, ItIsMine
I
Isabel Alonso
Rating: 4 out of 5
The first shipment did not arrive and they were kind enough to send me another one. The product is just as I expected.
Translated reviews
C
Celine Ollivier
Rating: 4 out of 5
The ability to build your own label
Translated reviews
T
Tahira Henriette
Rating: 4 out of 5
Purchase of personalized water bottles which arrived very quickly. The designs and personalization were very well done and much appreciated by the children. However, opening is a bit difficult even for 5 and 7 year olds and as soon as the cap is removed, it often comes off, which is a shame. Also, the design on one of the bottles has already faded a little after just 1 week's use, so I'm really disappointed on that score.
Translated reviews
L
Lindsey
Rating: 4 out of 5
really good washed once 24hrs after applying them and they stayed on.. although I like placing one on the back under the collar (on white shirts) but unfortunately they came off in the wash so think it's best placed on the size label
G
Gina M.
Rating: 2 out of 5
Ridiculously long time between order and delivery.
Response from Petit-Fernand
Hello. We are very sorry that you have yet to receive your order. We will be in touch this morning to help you with this issue. We are here to help! Have a nice day ? Luce Petit-Fernand
I
Invité
Rating: 4 out of 5
We received them today. We love them, they're so beautiful, just put them on!
Translated reviews
M
Mariam Soumbounou
Rating: 2 out of 5
The labels come off in the wash. I waited more than 24 hours with the wash.
Translated reviews
Response from Petit-Fernand
Hello Mariam, We are very sorry about this incident. We've contacted you by e-mail in order to provide you with the solution best suited to your needs. See you soon, Ophélie C-MonEtiquette
R
Rosemay Le Vern
Rating: 4 out of 5
Very nice, conform labels
Translated reviews
Response from Petit-Fernand
Hello, We're very sorry about this incident. We have sent you a message so that we can understand and find a solution together that will suit you! Have a nice day, Ophélie C-MonEtiquette
H
Hélène E
Rating: 4 out of 5
Very good experience. Easy to buy. One small drawback to the clothing labels I bought is that the contrasts between the first and last name on the background are less obvious on screen than in real life. In this case, red on a dark background...
Translated reviews
C
Carole
Rating: 4 out of 5
Quality labels in a variety of designs? They sometimes lack adhesion on synthetic surfaces such as gym bags, dinner bags, sports bags...
Translated reviews
C
Customer
Rating: 4 out of 5
Correct delivery times and compliant products
Translated reviews
I
Invité
Rating: 4 out of 5
Delighted! Fast order and delivery, beautiful finish
Translated reviews
F
Frau H.
Rating: 2 out of 5
I bought the stickers, but unfortunately I find them more and more often in the washing machine or dryer or on other items of clothing. What a pity
Translated reviews
Response from Petit-Fernand
Hello, We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you so that we can suggest a solution. Have a nice day, Elise, EsIstMeins
E
Elodie De Poulpiquet
Rating: 4 out of 5
Very happy with my purchase, as usual (10th order since 2017!). Small drawbacks this time: - the background with the purple flowers around the labels is not very visible on the small labels (the printing of the flowers is more present on the notebooks than on the labels themselves) - a mix of labels (normally, each child has his notebook, but I have two notebooks that have been mixed up...so I have to undo the staples and reconstitute the notebooks).
Translated reviews
I
Invité
Rating: 2 out of 5
Unfortunately the stickers arrived really late (12 days)
Translated reviews
Response from Petit-Fernand
Hello, We are sorry to hear that your order has arrived late. Unfortunately, we have no control over the postal service, but we are still pleased that your order has arrived. We hope you enjoy our products. Have a nice day, Elise, EsIstMeins
H
H.h.
Rating: 4 out of 5
Had to order a 2nd time as the first one didn't arrive. But it was sent a second time and delivered on the day of school enrollment. Delivery takes a while but the quality is very good. I was also helped quickly with my problem. Thank you
Translated reviews
Response from Petit-Fernand
Hello Heike, your order was reshipped at our expense on Thursday, August 10 and the latest date of receipt is Tuesday, August 22. You have opted for delivery without tracking, which is why you cannot track your order. However, we hope that your order will arrive soon. Have a nice day, Elise, EsIstMeins
M
Magni E.
Rating: 4 out of 5
We had an order that did not arrive within ten working days. We reported it and were refunded the money. A day later the order did arrive. We reported it again and they said that we no longer had to pay for the order.
Translated reviews
Response from Petit-Fernand
Thank you for your review. We are always here to help our customers in the best possible way. We are glad to hear that your order has arrived and hope that you like our products. Have a nice day, ? Elise, EsIstMeins
We use cookies for audience measurement and improving user experience.
English 