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I
Rating: 4 out of 5
Well, I order very often.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 2 and 4 stars
Reset filtersT
Rating: 4 out of 5
Positive points: easy customization and fast shipping Negative points: payment method. I have vouchers from my company. These vouchers are considered as promotional vouchers and therefore cannot be combined. This forces me to make 3 separate purchases with 3 shipping charges instead of one.
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S
Rating: 4 out of 5
Fast, efficient delivery
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L
Rating: 4 out of 5
Order received quickly! Meets my expectations!
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R
Rating: 4 out of 5
The labels are beautiful
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Response from Petit-Fernand
Hello Rosa, Thank you very much ? Camille Petit-Fernand
M
Rating: 2 out of 5
I ordered thermoadhesive labels for my daughter but they arrived late, my daughter left and the labels arrived after she left, which was July 12 I had ordered them on June 26. Now I have the labels but I don't need them anymore.
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Response from Petit-Fernand
Good morning Mari, we are really sorry for this delay by the postal services. Please do not hesitate to contact us for any information on [email protected] A good day Alessio, Petit-Fernand
N
Rating: 4 out of 5
Very easy to order and use, but the delivery time is a bit long.
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T
Rating: 4 out of 5
Great site discovered thanks to an ad on Instagram. Happy with the 2 bags I ordered for my baby.
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M
Rating: 4 out of 5
So far I have always been very satisfied with the labels. They last through every wash and are easy to use. This time I was pleased that a new format is now also available.
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Response from Petit-Fernand
Thank you very much for your review. That's great that you like our labels. Have a nice day, Elise, EsIstMeins
M
Rating: 4 out of 5
Many possible combinations (color, font, background, logo) to create your child's unique label. Quick and easy to create Fast delivery I recommend
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A
Rating: 4 out of 5
Perfect order, confirms what I ordered and very cute. Hopefully the labels will last. Just the time between order and delivery a bit long.
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K
Rating: 4 out of 5
They look great visually. Great for larger items. But to be honest, they are too wide for pens. But what I think is great is that my wishes were subsequently changed
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Response from Petit-Fernand
Thank you for your order. Actually, we also suggest mini labels for pens, which you can find in the item labels section.
R
Rating: 4 out of 5
They seem good quality but I haven't tested yet to see how long they stay on. I would just say the envelope needs to be brighter or bigger as my husband thought it was junk mail and nearly threw it away
Response from Petit-Fernand
Hello! Thank you for your positive review! I'll make sure to forward your suggestion to our management team ?? Jessica, Petit-Fernand
A
Rating: 4 out of 5
Nothing wrong with the labels though, shame the promo codes only arrive after you've placed your order!!!!
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S
Rating: 4 out of 5
I love your products but I ordered two different sizes of fabric bag and I received the same two, which is a shame.
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É
Rating: 2 out of 5
I find the result blurred, although I wasn't disappointed with my first order.
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Response from Petit-Fernand
Hello Emilie, we don't fully understand your request. We invite you to contact us by email via [email protected] so that we can help you and better understand what this is all about. Have a nice day, Sandra C-MonEtiquette
É
Rating: 4 out of 5
Quality product, but the printing on the bottle leaves something to be desired.
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I
Rating: 4 out of 5
Super-fast delivery, and the labels are great! For the packs, we should be allowed to choose several types of superheroes or others.
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F
Rating: 4 out of 5
Very good quality, delivery takes a while to the UK, I bought it for my son's camping 1 week before and it didn't arrive in time. overall is very good. I recommend and will buy again
Response from Petit-Fernand
Hi Fabrine, We are very sorry to hear you didn't get your order on time for your son's camping trip! Delivery to the UK takes between 3 to 10 days so i it's always better to plan a little bit in advance ?? Thank you for your positive review and for being our customer ?? Jessica, Petit-Fernand
A
Rating: 4 out of 5
I received what I ordered and it meets my expectations.
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Response from Petit-Fernand
Hello Anne, We are delighted ! Camille Petit-Fernand
D
Rating: 4 out of 5
Great product, good quality, fast delivery. But the price is getting higher and higher
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G
Rating: 2 out of 5
We have been loyal for years, but this time, the thermal stickers are of poor quality, they peeled off in the first wash. I do not recommend them
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Response from Petit-Fernand
Good morning Maria Isabel, thank you very much for your message. We have just contacted you by email to help you. Regards, Sandra Petit-Fernand
I
Rating: 2 out of 5
Delivery unfortunately did not arrive. Nevertheless, quick refund.
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Response from Petit-Fernand
We are sorry that the labels have not arrived. Unfortunately, we are dependent on the delivery partner and could not influence the delivery by the post office. As the order has been lost, we have refunded you the total amount. However, we can always offer to resend the labels at our expense to find a solution. LG, Ana
M
Rating: 4 out of 5
The latest labels we've received are top-notch? pretty and easy to attach to children's clothes!
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A
Rating: 2 out of 5
I have purchased several times from your site but lately I am not finding it as good as initially.... The adhesive labels tend to lift very easily while the ones to put on with the iron after the first few washes discolor
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Response from Petit-Fernand
Good morning Alessandra, we are sorry to hear that your order did not meet your expectations. We have contacted you by phone to propose a solution, we hope you will be satisfied. Good day Alessio, Petit-Fernand
I
Rating: 4 out of 5
Unfortunately, the wrong order arrived, but it was processed immediately and the correct order arrived quickly.
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Response from Petit-Fernand
Thank you for your order and your review. We are always here to help you. Have a nice day, Elise, EsIstMeins
D
Rating: 4 out of 5
I thought my order was lost but it arrived later than expected. Customer service was top notch and offered me various solutions. Responsive, professional and pleasant! Thank you very much and see you next time ; )
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I
Rating: 4 out of 5
Very good, I really like the product, but they take a long time to ship.
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Response from Petit-Fernand
Hello, Thank you for your message :) We're sorry it took you so long to receive it. Camille Petit-Fernand
A
Rating: 2 out of 5
I received the labels half-tied in the notebook, not very presentable I think and especially not practical.
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Response from Petit-Fernand
Hello Angélique, we're sorry about this error. We have just contacted you by email. Have a nice day, Camille C-MonEtiquette
K
Rating: 4 out of 5
Easy and accessible site... sufficient choice
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C
Rating: 4 out of 5
the site is full of choices for every taste. placing the order is easy and fast, delivery always on time
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Response from Petit-Fernand
Good morning Claudia, we thank you for your review.? We hope to see you again soon!!! Alessio, Petit-Fernand
S
Rating: 4 out of 5
Super nice stickers fast delivery
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Response from Petit-Fernand
Thank you very much for your kind review. Have a nice day. Elise, ItIsMine
T
Rating: 4 out of 5
Everything is fine, unfortunately shipping takes a bit long.
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Response from Petit-Fernand
Hello Thomas, thank you very much for your order and your review. We are sorry that the delivery time took quite a long time. Have a nice day. Elise, EsIstMeins
A
Rating: 4 out of 5
I love the concept of stickers on clothes. Now choosing a pattern around the edges doesn't do much good as half of it is cut off and I find that a bit of a shame.
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J
Rating: 4 out of 5
Fast delivery, good quality.
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Response from Petit-Fernand
Hello, thank you very much for this great review. Have a nice day. Elise, EsIstMeins
F
Rating: 4 out of 5
I had already ordered as I was pleased and recommended other products.
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Response from Petit-Fernand
Hello Frederic, thank you for your confidence! Good day, Camille C-MonEtiquette
I
Rating: 4 out of 5
Easy-to-use labels
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F
Rating: 4 out of 5
The labels are very pretty L shipment takes a little while
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I
Rating: 4 out of 5
Very satisfied with the product. Thank you quality, speed
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A
Rating: 4 out of 5
Clothing and object labels. Great patterned background for the minis, as no icon is possible! It's a real eye-catcher!
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