Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 898 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2 and 4 stars

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Tessy M.
Rating: 4 out of 5
following a purchase from 12/09/2025
The order was pleasant and easy to make. I still waited more than a week for a small order, but I am happy with the result.
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Acunzo D.
Rating: 4 out of 5
following a purchase from 03/09/2025
All good
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Tayyiba H.
Rating: 4 out of 5
following a purchase from 03/09/2025
Good quality but some labels came off from the uniform in the washing machine. ( This is first time it happened.) I was using them from last year.
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Gava C.
Rating: 4 out of 5
following a purchase from 03/09/2025
Very beautiful labels, shipping to Italy a bit long
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Vadruccio L.
Rating: 2 out of 5
following a purchase from 03/09/2025
For the labels, perfect, but for the rest, we are really not there: I bought the water bottle, the labels are glued by them, I would have done it if it was just to stick on the bottle, I expected something more professional. Finally, I bought a duffel bag, it released red color on the very first wash and the cost was not so cheap. A Nike duffel bag would have cost me less. Thank you
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Response from Petit-Fernand
Good morning Lara,
we are very sorry to read about your experience. Thank you for sharing your observations: we will contact you privately to better understand and find the most suitable solution together.

Best regards,
Chiara Petit-Fernand
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Geneviève A.
Rating: 4 out of 5
following a purchase from 13/09/2025
I am satisfied with this product
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Gabbiadini R.
Rating: 4 out of 5
following a purchase from 02/09/2025
Not receiving the order, I contacted them and they immediately sent me a new order!
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Laura R.
Rating: 4 out of 5
following a purchase from 03/09/2025
Repeat Customer, my only disappointment is when picking red as a background to your sticker they arrive more orange than red.
Response from Petit-Fernand
Dear Laura,

Thank you for your feedback and for being a repeat customer! We appreciate your input regarding the red background of your stickers appearing more orange. We will certainly take this into consideration to improve our color accuracy. Your satisfaction is important to us, and we look forward to serving you again soon.

Best regards,
Giulia Petit-Fernand Team
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Leanne G.
Rating: 2 out of 5
following a purchase from 02/09/2025
The stick on labels, do not last more than about 5 washes. Even At a 40 degree wash.
Response from Petit-Fernand
Hello Leanne,

Thank you for your feedback. We're sorry to hear about your experience with our labels. We strive for the highest quality in our products, and your comments help us improve. Please feel free to reach out to our customer service for assistance. Your satisfaction is important to us!

Best regards,
Giulia Petit-Fernand Team
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Zucchelli M.
Rating: 2 out of 5
following a purchase from 02/09/2025
Unfortunately, the labels do not come off as the margins were not cut well from the rest of the adhesive. In previous years, I had not had any problems.
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Response from Petit-Fernand
Good morning,
we are very sorry for the inconvenience you have encountered. We will contact you privately right away to find the quickest solution.

Best regards,
Chiara, Petit-Fernand
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yannick P.
Rating: 4 out of 5
following a purchase from 11/09/2025
a quality product, easy to use
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Response from Petit-Fernand
Hello Yannick,

we warmly thank you for your positive feedback regarding C-Monetiquette. We are delighted that you find our product of high quality and easy to use. Your satisfaction is our priority, and we remain at your disposal for any suggestions for improvement.

Best regards,
Loriane from C-MonEtiquette
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Frasca C.
Rating: 4 out of 5
following a purchase from 01/09/2025
Reliable and fast site
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Gabriele P.
Rating: 4 out of 5
following a purchase from 01/09/2025
They packed the labels for both children into one block, which is not practical for the children!
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Response from Petit-Fernand
Good day, Gabriele,
thank you very much for your feedback.
Only predefined packs are printed in separate booklets. You have chosen individual labels and we have not received a request from you to print these separately. In this case, the labels will be printed in a single booklet unless otherwise requested by the customer.
We wish you a nice day,
Customer Service EsIstMeins
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Roberta C.
Rating: 2 out of 5
following a purchase from 31/08/2025
The fabric stamp, used as indicated, has already faded after 2 washes at 30 degrees. Not good.
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Response from Petit-Fernand
Good morning Roberta,

Thank you for sharing your experience with us. We are sorry to hear that the fabric stamp did not meet your expectations. We are committed to constantly improving our products and your feedback is valuable. We invite you to contact our customer service to find a solution.

Best regards,
Giulia from Petit-Fernand
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Maite S.
Rating: 2 out of 5
following a purchase from 09/09/2025
The quality of the printing is average. Some labels are blurry. For the price, I find this disappointing.
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Response from Petit-Fernand
Hello Maite,

Thank you for taking the time to share your feedback. We are sorry to hear that the printing quality did not meet your expectations. Your feedback is valuable and allows us to improve our services.
Please contact us directly through our contact form so we can assist you.
I invite you to send us photos of the labels in question.

Have a nice day,
Sandra from the C-MonEtiquette team
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Caillou P.
Rating: 2 out of 5
following a purchase from 10/09/2025
The labels to stick on clothes are not practical or functional. They do not stick at all to the fabric and the clothing labels... we often cut them off! So the purchase is unusable. I used to order from you years ago and they were iron-on labels that held very well! This time I ordered quickly without realizing they were adhesive labels.
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Response from Petit-Fernand
Hello Caillou,

Thank you for sharing your opinion on our labels. We are sorry to hear that you are not satisfied with your experience.
Contact us on our contact page of the site so we can assist you.

Sandra from the C-MonEtiquette team
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Maëdi B.
Rating: 4 out of 5
following a purchase from 08/09/2025
Top
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Response from Petit-Fernand
Dear Maëdi,

We sincerely thank you for your positive feedback. We are delighted that our site "C-Monetiquette" met your expectations. Please feel free to reach out to us for any suggestions or assistance!

Best regards,
Loriane from C-MonEtiquette
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Samantha T.
Rating: 4 out of 5
following a purchase from 31/08/2025
The clothes stickers are great but the shoe ones, my daughters came off first day. Hopefully just a one off and the rest stick. Nice to design them yourself though
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Corvezzo C.
Rating: 4 out of 5
following a purchase from 25/08/2025
I purchased: - the adhesive labels (they are still in the testing phase to understand their durability) - personalized pouch: excellent product (the only improvement I can suggest: place the name towards the bottom, otherwise when closing the pouch the name gets a bit hidden) - water bottle: very nice, easy to clean
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Solana M.
Rating: 2 out of 5
following a purchase from 30/08/2025
Unfortunately, the cap of the water bottle broke on the first day. Very low quality.
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Response from Petit-Fernand
Good morning Maria Fernanda,

We are sorry to hear that the cap of your water bottle broke on the first day. Thank you for your feedback and we invite you to contact our customer service to resolve the issue. We are here to help you.

Best regards,
Giulia from Petit-Fernand
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Gloria V.
Rating: 2 out of 5
following a purchase from 30/08/2025
The labels for the pencils are not easy to attach, the ends remain raised, I am not satisfied, I would have done better to write on white labels and stick them on.
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Response from Petit-Fernand
Good morning Gloria,

Thank you for sharing your experience. We are sorry to hear that the pencil labels did not meet your expectations. We are committed to ensuring the highest quality and will take your feedback into account to improve our products. Please do not hesitate to contact us for further suggestions or assistance.

Best regards,
Giulia from Petit-Fernand
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Manigrasso S.
Rating: 4 out of 5
following a purchase from 30/08/2025
Beautiful labels and useful, arrived on time
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Audrey M.
Rating: 4 out of 5
following a purchase from 09/09/2025
Super beautiful labels, received my package quickly
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Response from Petit-Fernand
Hello Audrey,

We sincerely thank you for your positive review. We are delighted that you like our labels and that you received your package quickly. Your satisfaction is our priority, and we hope to see you again soon on C-Monetiquette!

Best regards,
Loriane from C-MonEtiquette
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Cominetti D.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very good product customization Very good product quality Delivery times (from shipping to delivery) need improvement
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JULIE V.
Rating: 4 out of 5
following a purchase from 28/08/2025
Very satisfied with this discovery offer but it would be interesting to offer adhesive labels for items like glue pens... and not just those for clothing. My daughter was a bit disappointed that she couldn't put them on her things.
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Response from Petit-Fernand
Hello Julie,

Thank you very much for your positive feedback and your relevant suggestion! We are delighted that you liked the discovery offer. The idea of including stickers for school supplies is excellent and we will consider it for our future collections. Your daughter deserves to personalize her belongings as she wishes!

Looking forward to seeing you again soon on C-Monetiquette.

Best regards,
Loriane C-Monetiquette
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Grisorio L.
Rating: 4 out of 5
following a purchase from 30/08/2025
Very fast delivery and excellent quality price.
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Del Ciotto S.
Rating: 2 out of 5
following a purchase from 30/08/2025
The waiting times are too long, and the product does not hold up; after a few days of school, the stickers on pencils and colors have already come off!
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Response from Petit-Fernand
Good morning Sabrina,

Thank you for your feedback. We sincerely apologize for the wait and for the inconvenience encountered with our stickers. Your experience is important to us and we are committed to improving it. We assure you that we are working to ensure quality products and faster waiting times. We would be happy to assist you further.

Best regards,
Giulia from Petit-Fernand
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Angélique S.
Rating: 4 out of 5
following a purchase from 16/08/2025
They are all beautiful, these labels, it's a shame because they don't hold, it can happen and thank you for sending me back a notebook. Good gesture on your part.
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Response from Petit-Fernand
Dear Angélique,

We sincerely thank you for your feedback and comments regarding our labels. We are delighted to hear that you appreciate their design, and we take note of your feedback on their adhesion to improve the quality of our products. Thank you again for your understanding and your trust in C-MonEtiquette.

Best regards,
Loriane from C-MonEtiquette
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Sara B.
Rating: 4 out of 5
following a purchase from 30/08/2025
Good
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Almudena S.
Rating: 2 out of 5
following a purchase from 29/08/2025
I have noticed a drastic drop in quality in the labels, from last year to this year. The paper used, the design, everything.
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Response from Petit-Fernand
Hello Almudena,

We sincerely appreciate your feedback. We are sorry that the quality of our labels did not meet your expectations. We are committed to offering products of the highest quality and your comment will help us improve. We would like to invite you to contact us directly to resolve any issues you may have had. Your satisfaction is our priority.

Have a good day,
Camille Petit-Fernand
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Helene S.
Rating: 4 out of 5
following a purchase from 29/08/2025
Everything is fine except for a "small detail" compared to my previous order, the size and also somewhat the quality of the stickers has decreased.
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Response from Petit-Fernand
Good day, Helene,
Thank you very much for your great review!
Have a nice day,
Customer service EsIstMeins
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Alessia D.
Rating: 2 out of 5
following a purchase from 27/08/2025
I placed and paid for an order with various types of labels but the order arrived incomplete. I also opened a report with customer service but I have not yet received a response. Other orders, on the other hand, were super precise and very nice.
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Response from Petit-Fernand
Good morning Alessia,

Thank you for your feedback. We are happy that the labels were useful and functional. We sincerely apologize for the inconvenience regarding the incomplete order. We invite you to contact our customer service to resolve the situation and ensure your complete satisfaction.

Best regards,
Giulia from Petit-Fernand
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Papa A.
Rating: 4 out of 5
following a purchase from 23/08/2025
The first order did not arrive, but by contacting customer service, I arranged for a new shipment and everything arrived by the expected day. Really nice labels!
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Jessica S.
Rating: 4 out of 5
following a purchase from 28/08/2025
Thank you very much for the realization of the product. It also has all the features that make me believe it will last a long time.
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Reitano R.
Rating: 4 out of 5
following a purchase from 27/08/2025
Great as always
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MINNITI S.
Rating: 2 out of 5
following a purchase from 26/08/2025
Labels are well made and delivery is timely, unfortunately however they come off the fabric after the first wash.
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Response from Petit-Fernand
Good morning Serena Maria,

Thank you for your feedback and for appreciating the quality of the labels and the timeliness of the delivery. We are sorry to hear that you experienced issues with the labels coming off after the first wash. We invite you to contact us directly to further investigate the situation and find a satisfactory solution.

Best regards,
Giulia from Petit-Fernand
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Anna B.
Rating: 2 out of 5
following a purchase from 26/08/2025
They were stapled on the stickers, so 5 stickers were damaged.
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Response from Petit-Fernand
Good day, Anna,
I am very sorry that something went wrong with your order. I have immediately forwarded the incident to our production. I just wrote an email.
Have a nice day,
Customer Service EsIstMeins
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Emily W.
Rating: 2 out of 5
following a purchase from 28/08/2025
I have found some of stick on clothes labels are already curling back 😩 The stick on item labels have been great so far though!
Response from Petit-Fernand
Hello Emily,

Thank you for your feedback! We're glad to hear that you’ve enjoyed the stick-on item labels. We apologize for the issue with the clothing labels and appreciate you bringing it to our attention. Please know that we are committed to quality, and we will investigate this matter to ensure it doesn’t happen again. Your satisfaction is important to us!

Best regards,
Giulia Petit-Fernand Team
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valentina F.
Rating: 2 out of 5
following a purchase from 27/08/2025
I have been purchasing heat-adhesive labels for several years. This time the ones received do not stick and keep coming off the garments
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Response from Petit-Fernand
Good morning Valentina,

Thank you for sharing your experience with us. We are sorry to hear that the heat-adhesive labels did not meet your expectations. We invite you to contact our customer service to find an appropriate solution. Your satisfaction is important to us.

Best regards,
Giulia from Petit-Fernand
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Claire K.
Rating: 2 out of 5
following a purchase from 27/08/2025
Unfortunately this batch of stickers are not staying on the clothes
Response from Petit-Fernand
Hello Claire,

Thank you for your feedback. We're sorry to hear that the product did not meet your expectations after the first wash. Your satisfaction is important to us, and we’d love to assist you further. Please feel free to reach out to our customer service for support.

Best regards,
Giulia Petit-Fernand Team
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