English 
D
Rating: 4 out of 5
Good quality stickers but took a while to be delivered
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 771 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Super nice, my son is thrilled ?
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Response from Petit-Fernand
Thank you very much for this great review. That's perfect that your son likes the labels. Have a nice day, Elise, EsIstMeins
M
Rating: 4 out of 5
Great labels, true to the model. Fun and easy to use. The only drawback is that you can't change the size of the personalized text on the kits.
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Response from Petit-Fernand
Hello, thank you for your message. Your suggestion has been taken into account and we'll be talking to the dedicated department! Have a nice day? Luce C-MonEtiquette
I
Rating: 4 out of 5
Despite a delivery error, the problem was dealt with properly. Very pleasant person on the phone.
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Response from Petit-Fernand
Hello Mélanie, We are very sorry for this delivery error! We hope you enjoy your order! Have a nice week, Ophélie C-MonEtiquette
J
Rating: 4 out of 5
Unfortunately, my first delivery was lost in the post. However, after I contacted esistmeins, I was immediately offered a new delivery at their expense or a refund of the price!
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Response from Petit-Fernand
We are very sorry that your first order was lost. But we are always here to help and are glad we could offer you a solution. Have a nice day, Elise, EsIstMeins
V
Rating: 4 out of 5
Great labels, easy to customize is very cute Cute bottles but a little difficult to use for small children
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Response from Petit-Fernand
Good morning Viviana, thank you for sharing your opinion. ?? We are currently working on a new baby water bottle model. See you soon on our website! ? Alessio, Petit-Fernand
M
Rating: 4 out of 5
I love the labels from EsIstMeins. Easy ordering with a very large selection. Shipping just takes a little long. We waited about 7-10 days. Tracking would also be great.
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Response from Petit-Fernand
Hello Maria, thank you very much for your order and your review. With this order you had selected the delivery standard letter and unfortunately you cannot track your order. We do indeed offer the option to place an order with tracking. Please do not hesitate to contact us if you need help with an order. Have a nice day, Elise, EsIstMeins
M
Rating: 4 out of 5
Quality products and fast delivery
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S
Rating: 4 out of 5
The site is very detailed, and we can see the results of the labels in real time. What's interesting is the choice of decals, colors and patterns. My daughter loved being able to create her own labels. The labels come in booklet form when we receive them. However, I was a little disappointed when it came to peeling off the labels. Some don't peel off properly. I think we need to improve this aspect. Otherwise, the labels stick well to the objects. Fast delivery. The price is right, with frequent discounts.
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Response from Petit-Fernand
Thank you very much for your comment and your remark about peeling off the labels! I'll pass it on to the dedicated department! Have a nice day? Luce C-MonEtiquette
S
Rating: 4 out of 5
Unfortunately, I never received the labels because the package was lost, however, they immediately credited me back the amount spent.
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Response from Petit-Fernand
Dear Sonja, We are sorry for this shipping anomaly by the postal service. ?? We thank you for your confidence. We hope to see you back on our site soon! ? Alessio, Petit-Fernand
M
Rating: 4 out of 5
Good quality, lots of choice in customization. Too bad some designs are only available in packs.
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Response from Petit-Fernand
Hello, thank you for your suggestion about the illustrations. We'll take it into account and pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
I
Rating: 4 out of 5
Products conform, diversity in the choice offered, received quickly, however remains a little expensive.
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M
Rating: 4 out of 5
My children's labels were all mixed up in the same notebook. Really impractical, I had to cut out the pages.
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A
Rating: 4 out of 5
I learned about it on Facebook and I'm very happy with it. That's why I'm recommending it for the third time.
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J
Rating: 4 out of 5
Very satisfied with the order and the quality of the labels.
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L
Rating: 4 out of 5
Excellent and efficient service - great product
G
Rating: 4 out of 5
Easy to create
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M
Rating: 2 out of 5
I have already ordered the second time and now I was unfortunately not satisfied at all because not a sticker has stuck to the pens only the lunch box sticker stuck. Very disappointing this time, unfortunately
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Response from Petit-Fernand
Hello Monique, We are very sorry that your labels are peeling off. We have sent you an email so that we can suggest a solution. We look forward to hearing from you. Have a nice day. Elise, EsIstMeins
S
Rating: 4 out of 5
Easy to design, make and ship. The stickers are great. My boy was initially happy to have a sheet of stickers as a gift and it's true that the idea is too cool. But in the end he was disappointed because they're images from "Miraculous" and for a boy that's not interesting. But that's a detail because it's not a problem with the object of my order, just a suggestion.
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G
Rating: 4 out of 5
This is my second purchase but this time I was a little disappointed. I had ordered labels with different names and patterns. I therefore expected to receive two notebooks and not just one. Not practical for giving to two different people.
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Response from Petit-Fernand
Hello and thank you for your feedback. Yes, as part of our environmental policy, we only send one booklet whenever possible. However, an exception can be made, just ask us via our contact form after placing your order! We're here to help you, have a nice day? Luce C-MonEtiquette
I
Rating: 4 out of 5
Very clear site, very fast ordering and delivery
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I
Rating: 4 out of 5
Very good transaction
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A
Rating: 2 out of 5
Self-adhesive garment labels do not wash off.
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Response from Petit-Fernand
Hello. We're sorry to hear that you're not entirely satisfied with our labels. It's not normal that they don't stand up to washing, so I'm going to contact you to discuss a solution. We're here to help. Have a nice day? Luce C-MonEtiquette
I
Rating: 4 out of 5
Oh top for marking my kids' school supplies
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C
Rating: 4 out of 5
Perfect??
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M
Rating: 4 out of 5
I've been taken care of, delivered very quickly and I'm always satisfied. The only downside, hence the 4 stars, is the payment methods, not at all practical not being able to pay by credit card.
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L
Rating: 4 out of 5
High-quality labels, but slightly difficult to remove for use on object
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E
Rating: 2 out of 5
Wrong first and last names for both children
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Response from Petit-Fernand
Good morning Elena, we are sorry for this error on our part. We have contacted you to propose a solution, we hope you will be satisfied. Good day Alessio, Petit-Fernand
M
Rating: 4 out of 5
I'm used to ordering my daughter's labels from this site and I'm always delighted. The only downside is the price increase. Last year I got more labels for less, but now I'll probably have to recommend it during the year, which is a shame.
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S
Rating: 4 out of 5
As far as labels are concerned, there's a wide choice and you can really do what you want. The children's bottles are top-notch and I love the stopper system. As for the adult bottles, I find that there's less image. I've found mine and it's essential.
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N
Rating: 4 out of 5
I have used other years and I am happy with the product.
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P
Rating: 4 out of 5
Great products, great customer service. Fast delivery. I just have a problem with the last two bottles: the colored caps don't close properly compared to the black caps on my grandfather's first bottle, so the bags are full of water.
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L
Rating: 4 out of 5
Every year I order back-to-school labels. The site is very well designed, my daughter chooses the background and the writing herself, and you can see the result immediately, so I'm never disappointed. It's just a shame that from one year to the next the password is reset as if you were a new customer...
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I
Rating: 2 out of 5
Order well placed but very disappointed that just after my order it passed an offer at -20% that I could not benefit.
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Response from Petit-Fernand
Hello. We're sorry you weren't able to take advantage of this week's discount. We do it regularly, though, so don't worry! Have a nice day? Luce C-MonEtiquette
I
Rating: 4 out of 5
Order correct and on time
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Response from Petit-Fernand
Good morning, thank you very much for sharing your opinion.? We hope to see you again soon! ?? Good day Alessio, Petit-Fernand
M
Rating: 4 out of 5
Speed of receipt. The labels looked just like they did on my screen. And we had enough labels to mark everything... Reasonable price. Nothing to complain about.
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E
Rating: 2 out of 5
Order not received. However, efficient and friendly customer service. My order was returned at no extra cost
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Response from Petit-Fernand
Hello, we are delighted to have been able to help you! Thank you for your understanding regarding this delivery anomaly by the postal services. Have a nice day? Luce C-MonEtiquette
B
Rating: 4 out of 5
I want to comment that the order finally came to me the last day that you indicated that I could get it to the post office, almost 12 days after the order was placed. I thought it was not going to arrive and that is why I contacted you. I was very reassured by your prompt response and you told me that if it did not arrive you would find a solution. Thank you for your attention.
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Response from Petit-Fernand
Good morning Barbara, Thank you very much for your message. We are sorry to hear that the post office took so long to deliver your order. We are here to help you ! Good morning, Camille Petit-Fernand
I
Rating: 4 out of 5
ease of consultation and choice
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C
Rating: 4 out of 5
Great labels! However, for an order involving several children, it would be more practical to make a booklet for each child. In our order, the labels for 3 children were mixed up in 2 booklets, which wasn't very practical.
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