Customer reviews of Petit-Fernand

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Invité

Rating: 4 out of 5

Published on 05/06/2023 à 08h48

Good product, good quality

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LM

Rating: 4 out of 5

Published on 02/06/2023 à 10h14

Nice! Fast- in previous order you could choose individual symbols per row of stickers- now only 1 symbol for all?! Therefore 1 star less

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Rosanne

Rating: 4 out of 5

Published on 01/06/2023 à 10h29

Impeccable toiletry bag, large and with a quality zipper. I also ordered self-adhesive labels: very pretty, seem to hold well, but a bit small I think. The kids are delighted!

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Nina

Rating: 2 out of 5

Published on 31/05/2023 à 18h49

Very long waiting time, never happened to us before. Ordered the goods on 29.04.3023, transferred the money on 05.05.2023, the goods were sent on 10.05.2023 (3-10 working days) and I still haven't received the goods today (31.05.2023). This doesn't make me all that happy.

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Response from Petit-Fernand Published on 01/06/2023

Good morning, we are sorry if the delivery took longer this time :( We have not changed anything on our part. Have you received the goods in time? I will send you an e-mail shortly

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Coraline Le bot

Rating: 4 out of 5

Published on 30/05/2023 à 11h35

I didn't know that you had to turn to open it, so my son can't do it.

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Client

Rating: 4 out of 5

Published on 30/05/2023 à 05h35

Fast and efficient. The labels are attractive and easy to read.

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Tosca

Rating: 4 out of 5

Published on 29/05/2023 à 09h48

Quality labels, which I have been ordering for a while now and have never been disappointed. Very fast delivery in a few days. I'm taking off one star because the designs and backgrounds have never been renewed since I started ordering, although they could be (strawberry, sunshine, lavender, more animals like a toucan, funny fish...).

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Estelle K

Rating: 4 out of 5

Published on 28/05/2023 à 11h21

Beautiful, practical labels. However, the stapling of the booklets mixes the 2 children: I would have preferred to have a complete booklet for one and a complete booklet for the other.

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Iza

Rating: 4 out of 5

Published on 28/05/2023 à 10h35

I had already ordered from the paravent so I was already familiar with the concept, but I have to admit that the last labels I bought had a defect: they were badly precut and therefore tore in places.

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Sara I.

Rating: 4 out of 5

Published on 27/05/2023 à 13h59

Beautiful labels

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natacha nikolic

Rating: 4 out of 5

Published on 27/05/2023 à 12h50

Very good site. Fast delivery, good quality product. Only negative point. Impossible for my 2 and a half year old daughter to open the gourd by herself, so she won't be able to use it straight away, which is a shame.

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Invité

Rating: 4 out of 5

Published on 27/05/2023 à 09h00

The labels fit perfectly and the delivery time was shorter than before! Great!

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cliente

Rating: 4 out of 5

Published on 27/05/2023 à 07h07

Beautiful labels. The only downside is the slightly long reception time.

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michele

Rating: 4 out of 5

Published on 27/05/2023 à 04h48

Very well explained site, it doesn't take long to personalize your label. Received very quickly in a small booklet, with little gomettes for my son as a bonus?

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Lala

Rating: 4 out of 5

Published on 25/05/2023 à 11h51

The labels are beautifully illustrated and of good quality! My little one and I are delighted

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cagodaille37

Rating: 4 out of 5

Published on 25/05/2023 à 11h48

Meticulous workmanship. Quick delivery. Well

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Ana

Rating: 4 out of 5

Published on 25/05/2023 à 05h46

It is the second purchase and I am very satisfied, my daughters are delighted with the labels, I value positively the shipping by regular mail to your home.

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Martina S.

Rating: 4 out of 5

Published on 25/05/2023 à 05h26

Beautiful, useful labels. I prefer the self-adhesive ones over the ones that stretch.

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Marie Christine Jarry

Rating: 4 out of 5

Published on 24/05/2023 à 15h31

Top customer service despite site bug

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Magalie Gaitée

Rating: 4 out of 5

Published on 24/05/2023 à 06h56

The site is fun, the prices are right, the choice of colors and fonts could be wider, but what it offers is already sufficient. I like the combination of colors and patterns. I bought the pack with iron-on clothing labels last year, and nothing has moved. The clothing stickers are practical for just one occasion, but should come off in about ten washes, in my opinion. The shoe labels are also holding up very well, and the item labels are perfect. Frankly, I'm very happy with my purchase, and I didn't hesitate for a second to place another order for my son's new clothes.

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Invité

Rating: 4 out of 5

Published on 24/05/2023 à 06h42

Beautiful, colorful and durable labels. Various themes to suit every taste. Recommendation.

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Invité

Rating: 2 out of 5

Published on 23/05/2023 à 17h21

The stickers come off easily after 2-3 washes. I have already found one in the machine.

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Response from Petit-Fernand Published on 24/05/2023

We are very sorry to hear this. This should not happen if all instructions have been followed. We would like to find out more details and email you with a solution. We look forward to your reply! MFG, Ana

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Katrin

Rating: 4 out of 5

Published on 23/05/2023 à 16h42

The service was good

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Daniela

Rating: 4 out of 5

Published on 23/05/2023 à 15h20

Purchased thermoadhesive clothing labels found to be wash resistant and the colors very vibrant could be helpful if they were also available in other sizes

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Client

Rating: 4 out of 5

Published on 23/05/2023 à 11h49

Labels received very quickly Nickel for the moment after 1st wash To be seen over time...

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Mme Houzelle

Rating: 2 out of 5

Published on 23/05/2023 à 10h49

Two orders placed a week apart and both arrived at the same time. Because there was a problem when paying for the first order. Mail sent to customer support, who didn't get back to me. As a result, the labels arrived and my son had already left on his school trip.

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Response from Petit-Fernand Published on 24/05/2023

Hello Pauline, we're sorry to read your message. We apologize for the technical problem. Have a nice day, Sandra C-MonEtiquette

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crist

Rating: 4 out of 5

Published on 23/05/2023 à 08h32

Quick and easy?

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Hannah

Rating: 4 out of 5

Published on 23/05/2023 à 08h23

Lovey product and service. Delivery took a while and a little more expensive than others on the market. Time will tell if they last longer than competitors

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Anne HERMANN

Rating: 4 out of 5

Published on 23/05/2023 à 06h59

I am delighted with the speed with which I received my labels. Unfortunately, I'm a bit disappointed because they don't stick to my clothes. After 3 days, the ones on my slippers had come off. Same on clothes, but great on objects.

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Typhaine Gimbert

Rating: 2 out of 5

Published on 22/05/2023 à 19h18

Very long delivery times

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Response from Petit-Fernand Published on 23/05/2023

Hello Typhaine, we hope that despite the postal delay you have received your order. Have a nice day, Sandra C-MonEtiquette

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Vanessa

Rating: 2 out of 5

Published on 22/05/2023 à 12h24

Received the parcel too long, ordered a week in advance for my son's school trip, I couldn't use the labels on his clothes because I received them too late.

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Response from Petit-Fernand Published on 23/05/2023

Hello Vanessa, thank you again for your availability by phone. See you soon. Sandra C-MonEtiquette

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Laura B.

Rating: 4 out of 5

Published on 22/05/2023 à 06h31

On the order it would be better to have the date written with the promise of delivery

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Jasmin

Rating: 4 out of 5

Published on 20/05/2023 à 11h17

Great designs, fast delivery, stickers stick well to clothes, lunch box etc. The clothes stickers don't stick to shoes, so you have to order extra ones for shoes. Dishwasher, washing machine and tumble dryer safe!

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Response from Petit-Fernand Published on 22/05/2023

Dear Jasmin! Thank you for your purchase from us and for this positive review! Please make sure to follow the instructions on each individual label, otherwise they may peel off if used incorrectly.

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Sarah A.

Rating: 4 out of 5

Published on 20/05/2023 à 09h20

It was quick and the choices were nice.

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Jennifer F.

Rating: 4 out of 5

Published on 20/05/2023 à 03h31

Shipping took quite a long time (1 week), but the stickers look great.

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yolanda

Rating: 4 out of 5

Published on 19/05/2023 à 22h49

Good product at a good price, the only problem is that it took a long time to arrive.

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Giovanna M.

Rating: 4 out of 5

Published on 19/05/2023 à 15h26

Great personalized labels for my baby girl's baby clothes, especially the adhesive ones. I had a little trouble with some thermo adhesive labels I bought as a backup the glue had worn off.

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CECILE NEUBERT

Rating: 4 out of 5

Published on 19/05/2023 à 14h21

Nice, high-quality labels, but they peel off a little too easily by hand for clothing (and object) stickers. Some of the decal fonts are really shabby (such as laperçu). Customer service contact with "off the mark" response

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Mélanie

Rating: 4 out of 5

Published on 18/05/2023 à 16h57

The labels arrived quickly and are of good quality.

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Océane OLLIVIER

Rating: 4 out of 5

Published on 18/05/2023 à 15h58

Fast turnaround and very attractive product prices.

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