The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The shipment was very well made and met our expectations. We were aware in advance that the post from France would take a little longer. We will definitely recommend the store to others.
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Response from Petit-Fernand
Hello Ralf, thank you very much for your order. We are sorry for the long delivery time. Normally the delivery time is 2-6 working days. We hope that you like our products. It's my team
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KR
Rating: 4 out of 5
Round stickers were bigger than expected and too big for most labels. Great quality and service
Response from Petit-Fernand
Thank you for taking your time to write a review! We are glad that you liked our labels. They are mostly designed for the notebooks, books, cylindrical containers. If you wish to label any smaller objects, we offer other sizes and advice about the dimensions and usage.
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Susana Romero Saez
Rating: 4 out of 5
Promptness and good communication with the supplier
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Response from Petit-Fernand
Thank you very much for trusting us Susana. Regards
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bordes christian
Rating: 4 out of 5
easy to use, fast service, would definitely recommend
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White Marie-hélène
Rating: 4 out of 5
I received my order in a very short time and everything was perfect! no surprises! Thank you very much
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Ilaria Rocca Hilary Rock
Rating: 4 out of 5
The pressure sensitive labels are great and good quality. This is the third time I have purchased. I am happy with my purchase, but this time the colors are darker than I thought.
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Response from Petit-Fernand
Thanks for sharing your opinion llaria :) Have a nice day, Sandra - Petit Fernand
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Kadi
Rating: 4 out of 5
Ordered on October 24 and never arrived. After trying to contact customer service for two weeks, they managed to find a solution I've just received the labels, they're beautiful, exactly as I wanted them. I hope they'll be as strong as the ones I ordered 2 years ago?
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Response from Petit-Fernand
We're sorry you didn't receive your order? Have you contacted our Customer Service? I've just sent you an e-mail to solve the problem.
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Tina S.
Rating: 4 out of 5
Beautiful and varied products and fast delivery service.
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sabrina
Rating: 4 out of 5
I bought personalized clothing labels that arrived in a quick time. They are very cute. My babies also really liked the personalized water bottles. The caps on the water bottles broke after a short time and I had to replace them twice already. Otherwise great products
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Nana Eve
Rating: 2 out of 5
The iron-on labels came off after a few washes. I did follow the instructions... The self-adhesive clothing labels also came off. I'm very disappointed and have to start all over again labelling clothes for school. Only the labels for objects are valid.
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Response from Petit-Fernand
Hello, have you contacted our Customer Service? We can help you. Sandra , C-monetiquette Team
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Alexandra
Rating: 4 out of 5
Super glue, beautiful designs ?? fast processing, everything worked great, keep it up! One point less because I haven't fully tested them yet and they haven't been through the washing machine yet!
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Response from Petit-Fernand
Hello Alexandra. Thank you for your order. Our labels are machine washable up to 60°C and suitable for tumble drying. If you have any problems, please contact customer service. It's my team
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Denisa M.
Rating: 4 out of 5
The stickers adhere well and the selection is very large. I have ordered twice for my daughter. One star less for the fact that they advertise that the stickers will arrive within 48 hours, we waited at least a week each time.
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Response from Petit-Fernand
Hello Denisa, Thank you for your review! We are glad that you liked our products. We offer production within 48 hours and delivery is 2-6 business days, so you cale order as promised! Team Esistmeins
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Maryna S.
Rating: 4 out of 5
Long delivery. Nevertheless, I am satisfied
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Response from Petit-Fernand
Dear Maryna, thank you very much for your review! We hope that the delivery will be faster next time! EsIstMeins Team
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Katia P.
Rating: 2 out of 5
Labels not arrived, good on the customer care who made me send them back but I still remain in trouble having to wait again. Basically two months to get labels that I need every day for the nest. You should make standard shipments faster, 10 days not even riding a horse and carriage.
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Response from Petit-Fernand
Good morning Katia, we apologize for this delay on the part of the postal service. I can confirm that the postponed order should be in the home stretch. We remain at your disposal and wish you a good day Alessio
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Elena
Rating: 4 out of 5
Beautiful labels that you design to your liking (background color, typography and name color, drawing). It facilitates the recognition of the label faster. I still need to check how it holds up to machine washing.
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Response from Petit-Fernand
Hi Elena, thanks for sharing your opinion :) Have a nice day, Sandra - Petit Fernand
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Ilona G.
Rating: 4 out of 5
I am satisfied, and would recommend it to others, I have not only ordered once, and continue to order
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Response from Petit-Fernand
Thank you for your order and thank you for your trust! Team Esistmeins
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ANIKA CHELALA CAMPAÑA
Rating: 4 out of 5
Good service.
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Response from Petit-Fernand
Hi Anika, Thank you very much for your trust :) Good morning, Sandra - Petit Fernand
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Dori Moreno López
Rating: 4 out of 5
This is not the first time I have ordered, everything is fine.
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Response from Petit-Fernand
Thank you very much for sharing your opinion with us :) Aii , we hope to reach the fifth star next time :) Have a nice day, Sandra - Petit Fernand
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EMANUELA P.
Rating: 2 out of 5
The labels are beautiful but they come off alas!
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please do not hesitate to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Good day Alessio
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Chiara T.
Rating: 4 out of 5
Very high performing labels, they stick very well and do not come off easily. I find the clothing labels very useful and well made. The personalization makes little ones happy and makes their things even more recognizable. Only downside, very long shipping....
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Julius C.
Rating: 2 out of 5
The booklet was in an envelope. It arrived totally curled and creased! As a result, all the pages I bought had a defect or blemish. The letter also looked like it had been wet once. What a pity. Not worth the money in this condition!
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Response from Petit-Fernand
It probably rained on the way! I have just sent you an email so that we can solve the problem.
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Sarah F.
Rating: 2 out of 5
After a few washes, the labels come off. I have problems with this new material, the ones from before were rough and stayed on without any problems. These are shiny and the hold is scarce.
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. We have not changed the type of materials, so we can only assume it is a defect. Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a nice day ? Alessio
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Santos
Rating: 4 out of 5
The labels have arrived very well in terms of time, but they are not as effective as I thought because after two washes they are already peeling off, I have followed the instructions as it says, but I think the quality is not very good.
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Response from Petit-Fernand
Hello, you can contact us by email at [email protected] We will help you :) Hello, Sandra - Petit Fernand
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Emmanuelle Bersier
Rating: 4 out of 5
Good quality labels, nice choice of fonts and images. Too bad you can't choose different label sizes (I took self-adhesive clothing labels), or I didn't see how to do it.
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Guest
Rating: 4 out of 5
I'm doing very well
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INES
Rating: 4 out of 5
Delayed delivery on a flood of orders, but labels as ordered. However, iron-on labels are more or less durable, depending on the fabric.
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Eva B.
Rating: 4 out of 5
Labels as described. Delivery arrived in the specified time window
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Cristina Muñoz
Rating: 2 out of 5
It has taken a long time, almost a month since I ordered them.
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Response from Petit-Fernand
Good morning Cristina, we have sent you an email to help you with the tracking of your order. We are sorry for the delivery delay with the post office. Good morning Sandra , Petit Fernand Team
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Li
Rating: 2 out of 5
After 2 weeks it still hadn't been delivered. I was supposed to get in touch again. I did so again after 2.5 weeks. Was then probably produced again. After more than 3.5 weeks, I still haven't received anything
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Response from Petit-Fernand
There has indeed been a delay in the second production run. You will soon receive an email informing you of the reshipment. We apologize for this delay.
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emma.R
Rating: 4 out of 5
For one of our children, the labels don't come out as well as they did in the simulation. Other than that, great!
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Invité
Rating: 4 out of 5
I am satisfied
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Chiara L.
Rating: 4 out of 5
I purchased only the adhesive clothing labels, the ones that don't need to adhere with the use of an iron, and I have been very happy with them. So far I have done very few washes of the things I attached them to but I am satisfied
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Delph
Rating: 2 out of 5
Hello, I have lots of labels that don't peel off properly... impossible to stick them on clothes because the paper comes with them! I regret my purchase.
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Response from Petit-Fernand
Hello Delphine, an email has been sent to you to help you as soon as possible with your order. Have a nice day!
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froggy35
Rating: 4 out of 5
Nice labels, affordable price and understanding customer service. Only downside: the late delivery meant that we couldn't use the labels because they arrived on the day our child left on his trip, despite the 48-hour delivery time announced (which is why we'd chosen this brand in the first place). Should we order again (now that we know the brand) we'll keep a margin for delivery to avoid this little inconvenience. Thank you to C Mon étiquette for making a gesture in the face of this inconvenience.
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Response from Petit-Fernand
Thank you very much for your message :)
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Rocio Garcia Alvarado
Rating: 4 out of 5
Fast shipping
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Response from Petit-Fernand
Rocio thank you for sharing your opinion :) Sandra - Petit Fernand
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Maylor
Rating: 4 out of 5
Excellent service
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Marina K.
Rating: 2 out of 5
The labels did not match the color ??????
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Response from Petit-Fernand
We are sorry to read this. I have just contacted you by email so that we can resolve the problem.
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Angelina A.
Rating: 4 out of 5
Beautiful motifs! The stickers are really good. Only after washing several times do some of the stickers on the clothes come off. But most of them stay on. Some of them don't even come off at all. :) keep up the good work and thank you for being here ??
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Alexia
Rating: 4 out of 5
Product conforms to the order, very pretty and well made. There are also some little touches in the parcel. Just pay attention to the size because I thought the gourd was bigger and it's too small for my 9 year old daughter.
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Lorena Roldán Paz
Rating: 4 out of 5
Everything is great. Very happy with my order. The only negative criticism I have concerns the time I had to wait to receive my order (20 days since I was notified by email that it had been sent to me). I know that this aspect does not depend directly on Petit Fernand!, but they can use other more efficient courier companies.
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Response from Petit-Fernand
Thank you for your message Lorena. We hope to improve our delivery service. Good day
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