The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I stuck 1 label on one of my son's vests and after a day it wasn't stuck anymore. I ordered on purpose because he's going on a school trip and all the clothes have to be named.
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Response from Petit-Fernand
Hello Perrine, we have contacted you by email to help you. We apologize for this quality anomaly. Have a nice day!
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Laura Berlemont
Rating: 2 out of 5
I ordered the label to stick with the iron unfortunately once in the machine comes off yet I do as it says! I'm disappointed.
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Response from Petit-Fernand
Hello Laura , we have contacted you by email to help you. We apologize for this quality anomaly. Have a nice day!
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Stéphanie
Rating: 4 out of 5
Very happy with my purchase. My iron-on labels are great. Received quickly
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Response from Petit-Fernand
Thank you very much Stéphanie :)
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Lindsay Duez
Rating: 2 out of 5
Despite following the instructions, most of the labels peeled off when I washed them at 30 degrees, so I was really disappointed. I had to order elsewhere because it was for my son's first day of school.
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Response from Petit-Fernand
Hello Lindsay, we have just contacted you by email to help you with your order. Have a nice day!
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Invité
Rating: 4 out of 5
Super practical Colle very well The only negative point is that the washing machine comes off which is a shame...
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Carla Meza
Rating: 4 out of 5
I am posting a comment again to say that I am finally happy with the product. The delay in arriving was because there was a missing piece of information in the address. Thank you very much. Very nice labels, now let's see how the quality and resistance.
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Response from Petit-Fernand
Hi Carla, we will resend it to you as soon as possible. Let us know if you need anything else. Good day
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Jinsop Contreras
Rating: 4 out of 5
I don't like the stickers, as I don't like them.
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Response from Petit-Fernand
Hello, you can contact us by email at [email protected] We will help you :) Hello, Sandra - Petit Fernand
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Elena D.
Rating: 2 out of 5
The order never reached its destination.
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Alessio
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Federica S.
Rating: 4 out of 5
I used these labels for school colors and on the water bottle. I have to say they hold up well and look nice too. I saved a lot of time putting names on each color like last year. Never again--now I have this convenience and I think I will use it again :)
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
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Loredana C.
Rating: 4 out of 5
Thanks to customer service , they resent my order, hope it will arrive this time :)
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Response from Petit-Fernand
Good morning Loredana, we are sorry for this anomaly on the part of postal services. However, I confirm that we have reshipped as communicated to you. We hope to receive your order soon Good day Alessio
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Elise
Rating: 4 out of 5
Fast delivery Original design
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Faustine
Rating: 2 out of 5
The labels don't stick very well. Some didn't even wait for the first wash to come off. They're big and they stick out of the labels on the clothes, so it's not always possible to stick them on the label. I usually buy them from ludilabel, but I switched because I needed so many and it was cheaper. I'm very disappointed and will have to buy a lot more.
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Response from Petit-Fernand
Hello Faustine, we have just contacted you by phone to help you with the labels that are coming off. A very nice day to you
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CAROLA
Rating: 4 out of 5
easy and intuitive site choice of current payment methods
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DELPHINE ROUX
Rating: 4 out of 5
Very Good Just a small delay in delivery
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Cri.Ra.
Rating: 4 out of 5
Very cute and customizable labels with many decorative solutions. Fast and accurate shipping
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Audrey Bertaux
Rating: 2 out of 5
I'm happy with the product but not so happy with the service. They made a spelling mistake on the first name and they kindly give me a promo code to buy a new one! Thanks but no thanks, I won't be buying from this site again.
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Response from Petit-Fernand
Hello Audrey, we're sorry that our commercial gesture did not meet your expectations. Have a nice day
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BERENICE
Rating: 4 out of 5
I am very happy with the labels. I took the nursery pack and it's perfect!!! I later took back the clothing labels because they weren't enough for me. I only put 4 stars because on some clothes it doesn't stick... After a wash it comes off. Otherwise very satisfied
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Beatriz Hernández Hernández
Rating: 4 out of 5
I love them, I've been buying them for a while now, the only thing is that the last ironing ones have been coming off since the first wash.
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Response from Petit-Fernand
Hi Beatriz, Thanks for sharing your opinion :) It is not normal for them to peel off. We have contacted you by phone to help you. Have a nice day, Sandra - Petit Fernand
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Johanna
Rating: 4 out of 5
Perfect, I've been ordering labels for over 2 years now and they're perfect.
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Adeline
Rating: 4 out of 5
I was delighted with my order, which arrived in 48 hours.
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Nelly Lombard
Rating: 4 out of 5
Fast delivery and quality labels. I took a school trip pack and ran out of iron-on labels.
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SW
Rating: 4 out of 5
Lovely stickers and amazing customer service. Thank you!
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Sara M.
Rating: 4 out of 5
Adhesives ottiimi Even if there was a mistake.. They send everything back to you.. Great service
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rodberg lyne
Rating: 2 out of 5
the labels come off after the 1st wash although I am very satisfied with the 1st purchase
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Response from Petit-Fernand
Hello , we invite you to contact us by email with your order number, in order to help you :)
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Megane
Rating: 4 out of 5
I love these labels, very pretty and fast delivery. The only downside, and this is just my personal opinion, is that they don't stick very well. As soon as I put them in the washing machine for the 1st time, they start to peel off.
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Cédric
Rating: 4 out of 5
Nothing to say great
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Giulia
Rating: 2 out of 5
Despite the fact that I meticulously and scrupulously followed the directions on the instructions and used neither high-turn spin dryer nor dryer, the labels came off (about half of them) and as a result I cannot be satisfied with my purchase. A real shame since the graphics are really quite nice!
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you are experiencing problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva We have sent you an email to find a solution as soon as possible Good day ? Alessio
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BÉATRICE JOST-SCHMITT
Rating: 4 out of 5
Personalized water bottle for three people after ordering the labels. I'm very satisfied with the quality of the products, but I'm a little disappointed that I had to pay the shipping costs. This does not encourage me to place another order.
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Samia V.
Rating: 4 out of 5
Great product, only delivery a little slow.
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Maldo
Rating: 4 out of 5
It was my first purchase.
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Vanessa C.
Rating: 4 out of 5
I really like the ease and design aspect, unfortunately the iron on labels I purchased didn't all stay put but the company was kind enough to send me the stick on labels and I think as a busy mom those will be my new go to. Going to order some for my daughter too. Thanks!
Response from Petit-Fernand
Dear Vanessa, our apologies if you had encountered the quality problems. Please, see a few solutions over the email.
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Alba Lopez de la calle
Rating: 4 out of 5
The shipment was quite late, otherwise everything was fine.
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Response from Petit-Fernand
Thanks Alba :)
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Maria Belén De Armas Gutiérrez
Rating: 2 out of 5
Hi, I am very pleased with the quality of the product and the quality of the product, I have received my order and I am very happy with it. Best regards
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Response from Petit-Fernand
Good morning Maria Belen, we have contacted you by email as soon as we read your complaint. We are waiting for your response so we can help you. Regards
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giorgia S.
Rating: 4 out of 5
Although the shipment arrived late due to the postal service, I received constant and friendly assistance. I have purchased stickers for school supplies and they are great.
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Cati Rigo
Rating: 2 out of 5
The order arrived correctly, but with an excessive waiting time. Quality product
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Response from Petit-Fernand
Thank you for sharing your opinion Cati. We hope to improve with the delivery time, which may be longer depending on the post office delivery. Regards
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Patricia Carolina Gamboa Villa
Rating: 4 out of 5
They are beautiful and super nice.
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Olga
Rating: 4 out of 5
I have always been happy with them, I have tried various types of stickers over time, all of them ok. They last a long time without fading, and if applied correctly they certainly won't disappoint. It happened that there were some pages with labels that were difficult to peel off because they were not shaped and cut properly. However, we always managed to use them. My son loves choosing and composing his future labels! The quality is very good and I have never had any problems with shipping.
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VIKTORIIA
Rating: 2 out of 5
Despite that I paid 10 euros for express shipping I received the order after a week
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Response from Petit-Fernand
Good morning Valentina, We are sorry for this delay on the part of the postal services. We have proceeded to refund you the amount in question. Have a good day! ? Alessio
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Kathrin N.
Rating: 4 out of 5
Very nice quality. I have ordered the stick-on labels very often. They even stick to the lunch box and don't come off, which I think is very good. There is only one problem when ordering. If different names are selected, then these should also be packaged separately. I had to tear everything apart to pass on a gift.
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Patricia Carolina Gamboa Villa
Rating: 4 out of 5
All very nice.
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