Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Labels received quickly, as described. The colors and patterns are very pretty. However, they don't stick to certain garments, despite the fact that you leave the iron on longer, and they end up peeling off quickly. I still recommend them, I'm very happy with them.
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Desseux S
Rating: 4 out of 5
Last minute Christmas shopping arrived on time but follow-up was approximate (probably related to the period). Products received were of very good quality (as usual) but I was disappointed by the size of the large gift bags.
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Hime Sama
Rating: 2 out of 5
I ordered two personalized Goudes 6 months ago. The drawings don't hold, the first names fade and one arrived with part of the drawing already damaged. I'm disappointed with the quality and price. At the price of personalization I thought at least to have quality and it is not the case. I'm disappointed with this purchase.
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Response from Petit-Fernand
Hello Sama, we're sorry to read that the first names don't fit. We invite you to contact us by email to help you, with a photo of the items in question: [email protected] Very nice day, Sandra - CmonEtiquette
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Stefan
Rating: 4 out of 5
I am satisfied so far. Can withstand the first few washes.
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Response from Petit-Fernand
It's good;) The clothing labels should stay after multiple washes!!!
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Invité
Rating: 2 out of 5
I ordered iron-on labels and received self-adhesive ones. And they don't hold
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Response from Petit-Fernand
Hello Régine, we're sorry to read that you didn't select the iron-on labels. I have just contacted you by email to help you. Have a nice day, Sandra - C-MonEtiquette
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Merxe
Rating: 4 out of 5
Great, they hold up well in the washing machine and are quick to put on.
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Response from Petit-Fernand
Hi Merche, thanks for sharing your opinion :) Sandra - Petit Fernand
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Invité
Rating: 2 out of 5
My order did not arrive, they sent another one and I called to get it sorted out. I placed the order on December 10th and it arrived on January 3rd.
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Response from Petit-Fernand
Hi Maria, we apologize for the postal delivery incident. It arrived so late because we had to make it again and resend it to you. Have a nice day and thank you very much for your trust :) Sandra - Petit Fernand
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Nathalie Berlemont
Rating: 2 out of 5
3 gourds ordered, one of which had an indentation on receipt... what a shame! Mail sent but no reply...
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Response from Petit-Fernand
Hi Nathalie, I'm really sorry because we haven't received any emails about these products. I have just contacted you by email in order to help you. We look forward to hearing from you :) Have a nice day, Sandra - C-Monetiquette
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Dorset M.
Rating: 2 out of 5
Delivery took a very long time. Product is not double-sided, which means that the window stickers can only be seen indoors. Very disappointed. Just look like white splodges from the other side.
Response from Petit-Fernand
Many thanks for taking your time to write us a review. We are sorry to hear that you have expected something else. We do advice that the labels are repositioned but not double sided. Regarding the delivery time, it took all together 8 working days due to the strikes on the post and busy Christmas period. Usually, it is in a frame of 2-6 working days. Kind regards, Ana from Petit-Fernand.
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Bordes Christian
Rating: 4 out of 5
fast service,easy to use,RAS,I would definitely recommend
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Bm
Rating: 4 out of 5
Very nice idea to have tags to help the Wise Men wrap. I wish they were twice as big even if they fit less and had more shine, but happy with the purchase. They could speed up the shipping a little more and it would be perfect.
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Response from Petit-Fernand
Hi Beatriz, thanks for sharing your opinion :) Have a nice day, Sandra - Petit Fernand
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Chrislaine
Rating: 4 out of 5
Fast, on-time delivery. Very satisfied with the rendering of the stickers. I had to pay customs fees when the package arrived.
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Silvia C.
Rating: 4 out of 5
I have been using your online site to create adhesive labels for nursery clothing. Congratulations on the variety! Seen in person they are even more beautiful! Only note:faster shipping
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Gloria Maria Garcia Valverde
Rating: 2 out of 5
Labels do not stick to different materials/utensils properly
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Response from Petit-Fernand
Hi Gloria, we are sorry to hear that you are having difficulties with the labels. We will contact you during the day to help you. Hello, Sandra - Petit Fernand
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Laetitia Thouvenin
Rating: 4 out of 5
I ordered some Christmas mugs for my children and dogs, and I'm very happy with them. The only small problem is that one of the mugs is missing part of the design, but I have no regrets. A personalized mug was a hit and has been used every day since.
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Response from Petit-Fernand
Hello Laetitia, we are sorry to read that our product does not meet your expectations. We'll be in touch later today to help you. Have a nice day, Sandra - C-MonEtiquette
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La.
Rating: 4 out of 5
Good experience, nice labels, fast shipping. However, I sponsored a friend who placed an order and received it more than a week ago and the amount of 3, for sponsoring, is still pending. I don't understand why.
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Response from Petit-Fernand
Hello Adeline, we invite you to contact us by phone to help you, as sponsorship is automatic. Have a nice day, Sandra - C-MonEtiquette
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Valentin C.
Rating: 4 out of 5
Seriosity and quality
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Damaris
Rating: 4 out of 5
The product is very cool but it took me a long time to receive it.
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Response from Petit-Fernand
Good morning Damaris, thank you for sharing your opinion with us. I'm sorry it took a while to arrive. I hope that next time the delivery will be faster :) Have a nice day, Sandra - Petit Fernand
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Gimena Gómez Curti
Rating: 4 out of 5
Very good price and product quality
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Response from Petit-Fernand
Hi Gimena, thanks for sharing your opinion :) Good morning, Sandra - Petit Fernand
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Laura
Rating: 4 out of 5
Incomplete shipment, I contacted the SAV never had a return Finally following my comment I had the service SAV which offered me a refund which was made directly! Thank you so much!
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Response from Petit-Fernand
Hello Laura, we're sorry we haven't received a message from you regarding your order tracking. We have just contacted you by email in order to help you as soon as possible. Have a nice day, Sandra , Equipe C-monetiquette
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Nadège Bourdet
Rating: 4 out of 5
Very well done as usual!!!!!
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Anna P.
Rating: 4 out of 5
Very nice items. Cotton could be heavier.
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Cova
Rating: 4 out of 5
I love the labels and am super happy with the result. I would have liked each child's name to have come on its own cardboard, but otherwise great.
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Response from Petit-Fernand
Thank you very much for sharing your opinion Cova. For ecological reasons, we ship in a single package. If you need to separate next time, do not hesitate to contact us to separate it. Have a nice day and happy holidays. Sandra - Petit Fernand
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Turtle
Rating: 4 out of 5
Order arrived rather quickly, counting custom manufacturing. Really beautiful and eye catching products. I got the preschool label set and the wooden one to hang on my backpack....beautiful all of them! Plus nice giveaways!!!
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Monica Fernández
Rating: 4 out of 5
As always, the window stickers are unbeatable! They stick and peel off super well and have an unbeatable print. The only downside is that I thought they were transparent, so that you could see the drawing on both sides. But they look beautiful anyway.
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Response from Petit-Fernand
Thank you Monica :) Sandra- Petit Fernand
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Invité
Rating: 2 out of 5
The order never arrived at my home address, so I made a complaint. The second shipment never arrived either (despite checking my delivery address). I'll have to make another claim for the same order. Quite disappointed, although I'd had good reviews.
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Response from Petit-Fernand
Hello Angélique, an email has been sent to you to help you. It is abnormal that the order did not reach you. Standard delivery is made by La Poste. Have a nice day Sandra, C-monetiquette team
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Valentine
Rating: 4 out of 5
The items I ordered are really very pretty. Despite a clerical error at the outset, it was sorted out by return without a hitch.
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Mélissa B.
Rating: 4 out of 5
Always beautiful design. Received it so quickly. Second time I've ordered. A little disappointed with the colour of the writing I've chosen but my fault not theirs ;) Overall I would strongly recommend
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Giulia C.
Rating: 4 out of 5
Nice label customization, easy to use, fast shipping
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Leticia De Cendra
Rating: 4 out of 5
All good except that it takes a little while to arrive.
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Response from Petit-Fernand
Hi Leticia, thank you for trusting us :) Hopefully your next order will be delivered faster.
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Valeria R.
Rating: 4 out of 5
The water bottle has a wonderful thermal seal, both in summer and winter (also tested on another purchased in the summer), the cap on the other hand is weak, not so much because of the seal, but because it dents easily.
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Claudia
Rating: 4 out of 5
On-time delivery and quality products. Wonderful personalized Christmas bags.
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Mavi
Rating: 4 out of 5
Superb customer service
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Response from Petit-Fernand
Aiii that illusion. It has been a pleasure to help you Mavi. Greetings
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Desire Davila Hernandez
Rating: 4 out of 5
Fast delivery. Good quality.
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Response from Petit-Fernand
Good morning Desire, thank you for sharing your opinion with us :) We hope to earn one more star next time :) Good morning, Sandra - Petit Fernand
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Lise
Rating: 4 out of 5
Super happy with the order! Very good quality and multiple choice of models. Delivery took a little while, but it was worth it.
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Ana
Rating: 4 out of 5
I am happy with the stickers but they took a long time to arrive.
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Response from Petit-Fernand
Thanks for your message :)
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Ana
Rating: 4 out of 5
Good quality product, but it took forever to arrive. It was ordinary mail, but still...
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Response from Petit-Fernand
Thank you very much for your confidence Ana. We hope to improve our deliveries with the post office. Have a nice day, Sandra - Petit Fernand
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St.
Rating: 2 out of 5
I've made 2 complaints by e-mail and I still haven't had a reply for 2 weeks! No communication and yet it's important to satisfy customers, my products don't conform and have manufacturing defects and it's total silence!
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Response from Petit-Fernand
Hello Sylvia, We have just contacted you by email in order to help you. Unfortunately, we don't have any requests from you. Have a nice day, Sandra , Team C-monetiquette
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I.ll
Rating: 4 out of 5
Everything perfect, arrived in a few days in the mailbox. The stickers are holding up very well despite washing.
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Response from Petit-Fernand
Thank you very much for your message :)
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Emanuela
Rating: 4 out of 5
We were able to choose from very nice backgrounds, fonts and designs. On-time delivery. All satisfied!!!
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