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C
Rating: 5 out of 5
Easy to make labels. High quality and beautiful results. I can't recommend it enough!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 179 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
I'm always happy with my orders. I take some every fall
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A
Rating: 2 out of 5
Labels that wash off
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Response from Petit-Fernand
Hello Albane, It's not normal for your labels to come off like this, we're really sorry. We've just contacted you by phone and e-mail to help you as soon as possible? Have a nice day, Camille C-MonEtiquette
K
Rating: 5 out of 5
Great company for labels, we use them time and time again for the kids clothing labels. The labels stay on after several washes! The labels may take over a week to arrive but well worth the wait.
Response from Petit-Fernand
Hi Katy, thank you for sharing your thoughts! We're so glad the product met your expectations. ?? Best regards, Chiara, Petit-Fernand
J
Rating: 5 out of 5
The product is excellent, as is the communication and delivery time.
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C
Rating: 5 out of 5
Easy to order, my grandchildren choose their labels and are delighted, it's super efficient and the delivery is fast - nothing to say, completely satisfied.
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C
Rating: 5 out of 5
Responsive, proactive customer service. Much appreciated.
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P
Rating: 5 out of 5
Quality products, I've been ordering from them for years, you can go there with your eyes closed!
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E
Rating: 5 out of 5
very good fast and as expected
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M
Rating: 5 out of 5
It's perfect, thank you very much for the little loulous, they're equipped for the start of the new school year.
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M
Rating: 5 out of 5
Quality is the best! Easy to order and arrived promptly!
Response from Petit-Fernand
Hi Christine, We're glad you find the labels easy to order! Thanks for your feedback ??. Best regards, Chiara, Petit-Fernand
E
Rating: 5 out of 5
Very clear website, lots of choice! I am delighted with my order.
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M
Rating: 5 out of 5
Fast and perfect order
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J
Rating: 5 out of 5
labels hold very well
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L
Rating: 5 out of 5
Very good products. Holds well on clothes.
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J
Rating: 5 out of 5
I recommend this company with my eyes closed. The products are perfect and the after-sales service is top-notch. They are attentive to their customers and their response is fast every time.
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A
Rating: 5 out of 5
Product conforms to the site, good quality and the shipment of my order was very fast. I'm totally satisfied.
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E
Rating: 5 out of 5
My experience has been positive because reliability and inexpensive items are paramount.
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Response from Petit-Fernand
Hello, thank you very much for such a nice review. ?? I am delighted that you enjoyed your articles. I hope to see you again soon at EsIstMeins! Elise, EsIstMeins
V
Rating: 5 out of 5
Fast service, order as expected
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I
Rating: 5 out of 5
Practical, easy to use with playful motifs
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J
Rating: 5 out of 5
Very good impression, fast delivery
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F
Rating: 5 out of 5
The order did not arrive and they solved it as soon as I reported it.
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L
Rating: 5 out of 5
I've re-ordered labels from this company several times now as I think they are great quality and price and perfect for my kids' nursery clothes. The stickers make it so easy and fast to label lots clothes and they stay stuck on despite lots of washes! The stickers are also fairly easy to peel off if you wanted to remove to sell clothes on or donate elsewhere. There are also lots of different design choices too. Would definitely recommend!
Response from Petit-Fernand
Hi Laura, Thank you for your kind words! We're so happy you love the quality of the labels ??. Best regards, Chiara, Petit-Fernand
D
Rating: 5 out of 5
Very good name labels. I'm thrilled for the second time in a row and so is my daughter.
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Response from Petit-Fernand
Hello, Thank you very much for your wonderful review! We are very pleased that you are satisfied with our product and service. Your positive feedback really means a lot to us and motivates us to continue to do our best to provide you with the best experience. ?? Have a nice day, Elise, EsIstMeins
M
Rating: 5 out of 5
responsive, attentive and understanding customer service! everything we've come to expect!
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E
Rating: 5 out of 5
Very fast and responsive after-sales service. Thank you
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M
Rating: 5 out of 5
Quickly ordered and quickly received, the labels are very good.
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M
Rating: 5 out of 5
I have ordered repeatedly because I am very satisfied with the quality. In the meantime, I had ordered elsewhere and was disappointed.
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Response from Petit-Fernand
Hello, Thank you very much for your comment. Your satisfaction is our top priority and it is a real pleasure to know that we have met your expectations. ?? See you soon, Elise EsIstMeins
B
Rating: 5 out of 5
Very F i labels
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F
Rating: 5 out of 5
Received very quickly!!! Thank you very much
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M
Rating: 5 out of 5
The labels are very pretty and easy to apply. Order delivered quickly.
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N
Rating: 5 out of 5
Very nice sports bag, nothing to say perfect
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A
Rating: 5 out of 5
Beautiful labels
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J
Rating: 5 out of 5
Super fast delivery!!! and on time.
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M
Rating: 5 out of 5
A friend recommended these labels! I have absolutely no regrets about ordering them. Quality products, easy to use! Thanks ??
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B
Rating: 5 out of 5
Easy-to-apply, high-quality labels
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J
Rating: 2 out of 5
Some of the labels were missing from the order. I contacted customer service and was told to send photo evidence. It's very difficult to take photos of something that is missing... I ended up having to take photos of every page to show that the labels were not there. I then had to do this again as they couldn't find the photos I had previously sent. They agreed to a refund but didn't refund the correct amount. I contacted them about this but they then asked me to send more photos of the missing labels. In the end I gave up, as it was taking too much time. The labels that we did receive were good quality, but this company has shocking customer service. I would definitely avoid them in the future! They also sent us some Christmas stickers as a gift. Which is completely pointless as it's January! I'd rather have received the labels which I paid for. Please don't reply and say 'please contact us to resolve this'. As I've tried to resolve this with your team on a number of occasions but had no luck.
Response from Petit-Fernand
Hi Jen, Thank you for your feedback. We are truly sorry for the inconvenience you've experienced. Please note that the requests for photos you received were automatic responses from our system. Our team later reached out to you for more details, as it's important to fully understand the situation in order to provide the best support. We offered to send the missing labels again, but you chose the refund option, which we promptly processed. We haven't received any further complaints other than the initial issue, so we are unclear about the claim regarding the incorrect refund amount. We would be happy to look into it. However, there's no need for you to contact us again. We will reach out to you directly to clarify the situation. Regarding the Christmas stickers, these are a special bonus gift we send to all our customers. They change periodically, and many of our customers enjoy receiving them. We apologize once again for the frustration this has caused. We will be in touch to ensure everything is resolved. Best regards, Chiara Petit-Fernand ??
F
Rating: 5 out of 5
Original idea, quick and easy to create, beautifully executed.
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E
Rating: 5 out of 5
Superb labels. Good product quality and very fast delivery. It's been 2 times that I order on the site and never disappointed Bravo
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P
Rating: 5 out of 5
Good price. Labels seem to be of good quality. Durability to be verified with use. Fast shipping.
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