The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
The service responds quickly to a question. The email response is friendly and constructive. The service team also asks several times whether everything is OK.
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Response from Petit-Fernand
Good morning Christine! It is a pleasure to read your words, thank you for choosing us. We are pleased that you are satisfied with the service? Chiara EsIstMeins
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GILDA LODO
Rating: 5 out of 5
RAS Perfect
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Angi Leal
Rating: 5 out of 5
Hello, I am a 7 year old girl and I really enjoyed being able to personalize my labels and the store, Thank you Petit Fernand!
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Response from Petit-Fernand
Hello, Thank you very much for your message ? We are delighted that you liked personalizing your labels. Have a nice day, Camille Petit-Fernand
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Mamouche
Rating: 5 out of 5
Always delivered promptly and the products are well cared for.
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Dany Cadran
Rating: 5 out of 5
I received my adhesive labels with my address for my mail..It's TOP..You choose the color..the statement ..the format..Fast and careful reception..Thank you.
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team would like to thank you for your message. We are delighted that our products meet your expectations? Have a nice day, Camille C-MonEtiquette
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Nene
Rating: 5 out of 5
Really intuitive creation, many customization options and preszi content!
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Response from Petit-Fernand
Good morning Selene, Thank you for choosing us and sharing your opinion. See you soon for a new purchase ?? Chiara Petit-Fernand
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Ellen S.
Rating: 5 out of 5
I liked that I had a quick response. Unfortunately my order did not arrive on time and I was very sad but when talking to customer service I was refunded soon and answered with great respect.
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Response from Petit-Fernand
Hi Ellen, Thank you very much for sharing your opinion which is very important to us. We wish you a lovely day ?? Chiara EsIstMeins
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Mariam
Rating: 5 out of 5
Super etiquette I recommend
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Laura
Rating: 5 out of 5
Great product at a fair price, I received them in a few days
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Response from Petit-Fernand
Good morning Laura, I am glad you are satisfied with our products. Thank you for sharing your opinion and for choosing us. Have a great day ?? Chiara Petit-Fernand
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Grazia C.
Rating: 5 out of 5
Very serious company. I had placed an order in October but it had never arrived. I contacted the clt service notifying them of the incident and they very kindly made me resend the order
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Response from Petit-Fernand
Good morning Grace, We are very pleased to read your words, we are glad that your experience with us was positive. I wish you a good day ? Chiara Petit-Fernand
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Danielle Renwart
Rating: 5 out of 5
Great quality, fast shipping
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Solenn
Rating: 5 out of 5
Fast, efficient service and the platform is very easy to use. The only downside is that when there are promo or discount codes, there's not enough time to use them, which is a shame!
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Isabelle Vincent
Rating: 5 out of 5
Several purchases over the last 5 years, never disappointed. Very happy with the brand that I've been using for a long time and have delivered to Switzerland free of charge. No worries, always top-notch, attractive and durable!
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Diana
Rating: 5 out of 5
Easy to install and very resistant
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Response from Petit-Fernand
Hello Diana, Thank you very much for your message :) Hello, Camille Petit-Fernand
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Clementine Cauchy
Rating: 5 out of 5
Fast shipping, convenient checkbook format and easy to use. I have not yet tested the washing of objects and clothes.
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pascale
Rating: 5 out of 5
Good product, perfect printing
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NG
Rating: 5 out of 5
Always a pleasure to use The stickers are great, especially the different sizes, which also make it easy to label pens etc.. It's also great that you have so many options for design, font and color. They can also withstand many washes. We've been using them for years for nursery and school.
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Response from Petit-Fernand
Good morning Nathalie, We are pleased that you are satisfied with our labels and the choice of design and colors. Thank you for sharing your opinion with us, have a nice day? Chiara EsIstMeins
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Delphine Larigaldie
Rating: 5 out of 5
Wide range of label customization options - color motifs and different designs
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Lola
Rating: 5 out of 5
Every course I repeat and it's been 9 years now...thermo durable labels, great colors and models.
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Response from Petit-Fernand
Hi Lola, It's a pleasure to count you among our loyal customers! Thank you for your confidence ? Have a nice day, Camille Petit-Fernand
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Olesya N.
Rating: 5 out of 5
The thermoadhesive labels are super convenient and very useful, thank you!?
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Response from Petit-Fernand
Good morning Olesya, We are glad you are satisfied with the thermoadhesive labels and find them comfortable. Thank you for sharing your opinion and for choosing Petit-Fernand! I wish you a good day ? Chiara Petit-Fernand
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Adeline
Rating: 5 out of 5
Very nice label booklet. Fast order taking and shipping. I recommend it to everyone. Only small remark on the choice of characters there is a choice, but Disney characters, Marvel would be more.
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DC
Rating: 5 out of 5
Arrived quickly and exactly what I ordered
Response from Petit-Fernand
Hi Danielle, Thank you so much for sharing your opinion and fot your trust! I am glad that you are satisfied with the product and that your experience with Petit-Fernand was positive. Have a lovely day ?? Chiara Petit-Fernand
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Monica F.
Rating: 5 out of 5
As always very satisfied :-D Thank you!
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Response from Petit-Fernand
Good morning Monica, We are glad to hear that you are satisfied, thank you for sharing your experience with us and for your trust. Your opionionion is very important. ?? Good day, Chiara Petit-Fernand
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Chocoy
Rating: 5 out of 5
As usual! Fast delivery! Compliant label! Thank you
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MARCH LINE-AURORE
Rating: 5 out of 5
The labels are true to size, original, hold well and we love the bonus stickers :)
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Saida
Rating: 5 out of 5
It was all very good except for the way they are stuck on, they are difficult to get off.
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Response from Petit-Fernand
Hello Saida, Thank you very much for your great review, which is very valuable to us. ?? We are always here to help you in the best possible way. We look forward to your next order! Have a nice day ?? Chiara , EsIstMeins
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SODG
Rating: 5 out of 5
Reactive, proactive and very courteous team. Real customer service!
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Response from Petit-Fernand
Hello Sophie, Thank you for your message. We are delighted to read your opinion? Have a nice day, Camille C-MonEtiquette
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MARCELLA B.
Rating: 2 out of 5
I have bought Petit Fernand labels more than once and have always been happy with them. Unfortunately, the last purchase I made was not successful because the merchandise was never delivered. Customer service was immediately diligent in supporting me and I am waiting to receive my refund. I trust I will receive it given the seriousness shown by the company.
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Response from Petit-Fernand
Dear Marcella, Thank you for sharing your opinion, we are sorry for this anomaly. The refund for your order has been made and you will receive it soon. Thank you for your trust. Good day, Chiara Petit-Fernand
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Aina P
Rating: 2 out of 5
The order arrived very late. And they mixed up the names of the orders.
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Response from Petit-Fernand
Hi Aina, Thank you for writing to us. Sorry for this error. However, we hope that the quality of our products is to your liking. Good day, Camille Petit-Fernand
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Mireia Lumbreras
Rating: 5 out of 5
There was a problem with Correos because the order was not delivered to me (although it said delivered to me nobody delivered it to me) and the company responded super well sending me back what I had ordered.
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Response from Petit-Fernand
Hello Mireia, Thank you very much for your confidence ! Let's hope that everything is to your liking? Hello, Camille Petit-Fernand
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LG
Rating: 5 out of 5
The delivery was very fast, I'm pleasantly surprised. The two products I ordered are great. I hope they will last over time (personalized snack boxes).
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sarah
Rating: 5 out of 5
Excellent service and product, this is my second order and both have been outstanding
Response from Petit-Fernand
Hi Sarah, Thank you for sharing your opinion, which is very important to us. We are glad you loved product and the service. Have a lovely day ?? Chiara Petit-Fernand
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Katja G.
Rating: 5 out of 5
The stickers were beautifully designed and also very attractively and practically packaged. Our daughter is delighted and we will be happy to order more in the near future.
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Response from Petit-Fernand
How do you do? It is a pleasure to read your message! Thank you for your trust ??. Have a nice day, Camille Esistmeins
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Lisa C.
Rating: 5 out of 5
Beautiful and durable labels I have been buying them for years
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Response from Petit-Fernand
Good morning Lisa, Thank you for sharing your opinion, we are glad you are satisfied with the labels and have been a customer of ours for years. Have a great day ?? Chiara Petit-Fernand
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Claudine G
Rating: 5 out of 5
Quick and accurate response to my question in less than 24 hours. Very responsive customer service. Order received in an envelope, just as it should be, without unnecessary packaging.
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Caroline
Rating: 5 out of 5
very satisfied
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Selena M.
Rating: 5 out of 5
I have been buying these labels for years and they are beautiful and long lasting. I use them both on items I wash in the dishwasher and on sports and scout clothing and they have never come off. I am so pleased with them that I have recommended them to all my friends!
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Response from Petit-Fernand
Good morning Selena, it is a pleasure to read your words. We are glad that you are satisfied with our labels and that you have always been happy with us. Your opinion is crucial for us! See you soon? Chiara Petit-Fernand
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Anna P.
Rating: 5 out of 5
This was our fourth or fifth order and, as always, we are very satisfied with the appearance, quality and delivery time.
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Response from Petit-Fernand
Good morning Anna, We are pleased that you are satisfied with our products and that you have had a good experience with us. Thank you for your comment, your opinion is important to us. Have a nice day ? Chiara IsMine
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Elsa
Rating: 5 out of 5
It's not the first time I've bought my labels from them The children love the different choices on offer It's a shame they don't make them with Disney characters
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Maria L.
Rating: 5 out of 5
Everything is super ok!!! Thank you very much ?
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Response from Petit-Fernand
Hello Maria ! Thank you for your message! ?? Have a nice day Camille Esistmeins
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