Customer reviews of Petit-Fernand

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Bea Seoane González

Rating: 5 out of 5

Published on 27/09/2023 à 07h21

Very positive. There was an unexpected delay and the company provided a quick and friendly solution to the problem. 10

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Alessia G.

Rating: 5 out of 5

Published on 27/09/2023 à 07h05

Really well made labels and great level of customization. Very nice delivery packaging as well. I had a little hiccup with the delivery and the Service Department helped me solve it quickly.

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Martina

Rating: 5 out of 5

Published on 27/09/2023 à 07h00

Simple, beautiful, functional labels. won't come off (currently 2 weeks of use on clothes and shoes).

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Natt

Rating: 2 out of 5

Published on 27/09/2023 à 06h41

The order took a long time to arrive

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Response from Petit-Fernand Published on 28/09/2023

Good morning, We sincerely regret that the post office did not deliver within the indicated time. However, we hope that everything is to your liking as far as our products are concerned. Good day, Camille Petit-Fernand

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estefania

Rating: 5 out of 5

Published on 27/09/2023 à 05h40

The labels last for years, I have been using them for 4 years and they are still on my clothes. Also the customer service is top notch, they always respond quickly, only once I have had a problem, with the post office, and they solved it very quickly.

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carla

Rating: 5 out of 5

Published on 27/09/2023 à 01h08

The products are delicious, great value for money, intuitive site and efficient shipping

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Simona

Rating: 5 out of 5

Published on 26/09/2023 à 21h36

Very beautiful and versatile. I had already purchased them for my 1st child and replicated the purchase for the baby girl. The thermoadhesive labels are super durable and have never come off despite lots of washing (on the sheets I've had there for 4 years), but even the adhesive ones for clothes and objects have never come off and the various sizes made them easy to use.

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Patricia Forrat

Rating: 2 out of 5

Published on 26/09/2023 à 20h43

The order took a long time to arrive

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Response from Petit-Fernand Published on 27/09/2023

Hi Patricia, thank you for sharing your opinion. We have sent you an email to talk to you. Regards, Sandra de Petit-Fernand

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Che Cabeza Prolongo

Rating: 5 out of 5

Published on 26/09/2023 à 20h21

My experience was very good, because they responded promptly and solved the problem of the loss of my order, and reshipped it to me quickly.

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Emilia Pérez García

Rating: 5 out of 5

Published on 26/09/2023 à 20h01

Everything as expected!!!

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Alina Ahtamon

Rating: 5 out of 5

Published on 26/09/2023 à 19h58

We really liked the labels. We tried them with my older daughter and now we have bought them again with the little one.

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Erica

Rating: 5 out of 5

Published on 26/09/2023 à 18h25

Customer service was very responsive and attentive, the product is excellent.

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Response from Petit-Fernand Published on 27/09/2023

Thank you so much for taking the time to write to us, we're delighted to have been able to help you! Have a nice day? Luce C-MonEtiquette

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Basma

Rating: 5 out of 5

Published on 26/09/2023 à 18h22

Highly recommended

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Response from Petit-Fernand Published on 27/09/2023

Thank you for your order and your great review! Have a nice day, ? Elise, EsIstMeins

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Celia

Rating: 5 out of 5

Published on 26/09/2023 à 16h34

I am very happy with the service and the stickers have given me very good results, they are very durable as well as very beautiful. I have already bought several times and I will definitely repeat.

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Cora F.

Rating: 5 out of 5

Published on 26/09/2023 à 15h18

All wonderful! super gráfica very beautiful color labels with wide ggammadi choice. On time delivery. 5 stars I will often use this site x personalize items , clothes etc of my little girls.

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Pauline Righi

Rating: 5 out of 5

Published on 26/09/2023 à 15h16

Every year I order ... even in case of problem always hyper responsive Thank you very much.

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Nadege Wiggers

Rating: 5 out of 5

Published on 26/09/2023 à 14h41

Top-notch service! Following a problem with bpost, the service reacted immediately! Thank you so much! The labels are perfect

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Response from Petit-Fernand Published on 27/09/2023

Hi Nadège, we're delighted to have helped you! We're delighted you like our labels! Have a nice day? Luce C-MonEtiquette

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Daniela Gomes de Azevedo

Rating: 5 out of 5

Published on 26/09/2023 à 14h28

So, my first order I think was lost. But, after the delivery time, I communicated the situation to customer service and they solved it quickly. I have already received the labels and I am very happy. Thank you very much for your attention. Thank you very much ? Best regards!

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Francesca F.

Rating: 5 out of 5

Published on 26/09/2023 à 13h38

Top, durable labels...very beautiful various illustrations...fast delivery on time. Very good quality!

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Elisa Martinez

Rating: 5 out of 5

Published on 26/09/2023 à 13h24

Good quality at a good price, and very easy to do through the website!

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Alexandra Oblitas

Rating: 2 out of 5

Published on 26/09/2023 à 12h19

The first order never arrived, but they were able to fix it. Luckily the labels are very cute ?

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Response from Petit-Fernand Published on 27/09/2023

Hello Alexandra, thank you for your feedback. We assure you that we will improve our postal service. We hope you liked the labels you ordered and that you find them practical. Good day, Sandra de Petit-Fernand

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Marcela montenegro

Rating: 5 out of 5

Published on 26/09/2023 à 11h58

I liked the labels very much, an excellent product, the only bad thing is that the shipping company took a long time to deliver the product.

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Response from Petit-Fernand Published on 27/09/2023

Hi Marcela, I just sent you an email to apologize for the delay. We hope everything else is to your liking. Regards, Sandra de Petit-Fernand

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Lavinia M.

Rating: 5 out of 5

Published on 26/09/2023 à 11h44

Very satisfied and the children very happy. There are attached super cute colorful stickers

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Vitalii

Rating: 5 out of 5

Published on 26/09/2023 à 11h30

The self-adhesive labels are top quality. Thank you so much!

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Séverine JUMEL

Rating: 5 out of 5

Published on 26/09/2023 à 11h12

As ordered, fast delivery

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Sarah

Rating: 5 out of 5

Published on 26/09/2023 à 10h20

Fast shipping & beautiful stickers

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Response from Petit-Fernand Published on 27/09/2023

Thank you very much for your purchase and your review! Have a nice day, ? Elise, EsIstMeins

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Christine

Rating: 5 out of 5

Published on 26/09/2023 à 10h13

Very fast very good quality product

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Sonia soso

Rating: 5 out of 5

Published on 26/09/2023 à 09h09

Fast shipping. The labels are of good quality. The children are very happy to make their own choice of labels.

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barbara C.

Rating: 5 out of 5

Published on 26/09/2023 à 09h03

Wonderful labels A little delay in delivery But they arrived beautiful divided into 2 containers according to the child's name Top service Thank you

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Luciana B.

Rating: 5 out of 5

Published on 26/09/2023 à 08h42

Super cute labels and perfectly sticky. Also, guys in the call-center and mail service are very courteous and very efficient.We had made a small mistake in the order and were able to change it exactly as we wanted thanks to their support.

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Marjorie

Rating: 5 out of 5

Published on 26/09/2023 à 08h32

Very good customer service, and very good quality labels!

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Caroline

Rating: 5 out of 5

Published on 26/09/2023 à 08h32

Second order always top notch!

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Anais Maini

Rating: 5 out of 5

Published on 26/09/2023 à 08h27

Hello, I would like to say that I ordered only once but I would recommend again I was delighted with the quality. I ordered the self-adhesive labels and frankly, even on fabric, they've held up really well for a few weeks now, and even on objects, they're niquel too. I really recommend it, and the customer service is top notch?

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Response from Petit-Fernand Published on 27/09/2023

Hello! Thank you so much for your great feedback! We are delighted that you like our products? Have a nice day! Luce C-MonEtiquette

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Maria jose Mallol moral

Rating: 2 out of 5

Published on 26/09/2023 à 07h50

Did not arrive on time

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Response from Petit-Fernand Published on 26/09/2023

Hi Maria Jose, we are sorry to hear that your order was delayed by the carrier. We hope that everything else is a 10, and that your little one likes our items. Have a nice day, Sandra de Petit-Fernand

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Silvana

Rating: 2 out of 5

Published on 26/09/2023 à 07h49

I have ordered before with them and everything was fine, but this time I paid 9euros for express shipping and it arrived a week later and, when I wrote to them asking, they replied that shipping can take up to 7 days unless I pay the premium I paid to receive it in 48hrs maximum

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Response from Petit-Fernand Published on 26/09/2023

Good afternoon Silvana, we apologize for this delivery anomaly. We have sent you an email to inform you about the reimbursement of the shipping costs. We hope that despite the delay, you liked your order. Best regards :) Sandra from Petit-Fernand

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Mme ROY Raphaelle

Rating: 5 out of 5

Published on 26/09/2023 à 07h27

They stick very, very well, so it lived up to my expectations.

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Aurelie lavalette

Rating: 5 out of 5

Published on 26/09/2023 à 07h22

Very nice little personalized bag, and the labels to stick on clothes are very easy to use.

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erica

Rating: 5 out of 5

Published on 26/09/2023 à 07h07

Beautiful clothing labels

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Lucrezia B.

Rating: 5 out of 5

Published on 26/09/2023 à 06h47

Beautiful

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Jessica G.

Rating: 5 out of 5

Published on 26/09/2023 à 06h46

Great labels for all types of items or school supplies. Punctual in delivery. I recommend

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