Customer reviews of Petit-Fernand

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Audrey Vallet

Rating: 5 out of 5

Published on 22/09/2023 à 03h50

It's easy to order a replacement cap for my son's water bottle.

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ISABELLE RECHAL

Rating: 5 out of 5

Published on 22/09/2023 à 00h07

Fast delivery, labels that my son likes on his materials.

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Silvia Di Primo

Rating: 5 out of 5

Published on 21/09/2023 à 20h41

to recommend. Serious, fast,...

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RP

Rating: 5 out of 5

Published on 21/09/2023 à 20h01

Excellent quality

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Nani Lacau

Rating: 5 out of 5

Published on 21/09/2023 à 19h41

I made an order and unfortunately it never arrived.... after I made my complaint to customer service, 24 hours later I was offered to return my order or refund me. I chose the 1st solution and 5 days later I received my parcel. Thank you for your responsiveness, your professionalism and the quality of the labels. Thank you very much.

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Loyane Gonçalves Lopes

Rating: 5 out of 5

Published on 21/09/2023 à 19h00

Firstly, I hadn't received the e produtos and complained. The customer service team immediately came to ask me what had happened and suggested a solution. In the end, I did receive my order and I'm particularly pleased with the way the problem was handled. It would be nice if the website had a field to inform users when we haven't received the product so that we don't have to come and give a review in public as a first alternative.

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Antonia

Rating: 5 out of 5

Published on 21/09/2023 à 18h55

Perfect order

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Shirin R.

Rating: 5 out of 5

Published on 21/09/2023 à 18h36

I ordered magnets and small pictures! Of course the delivery took a while but it was worth it! The pictures are all beautiful & the quality is great too! ?? I will definitely order again!

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Response from Petit-Fernand Published on 22/09/2023

Hello, Thank you very much for your order and your great review. We are delighted that you like our products. See you soon for another order!?? Have a nice day, Elise, EsIstMeins

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Sylvie Scandolo

Rating: 5 out of 5

Published on 21/09/2023 à 17h19

Fast delivery, products correspond to my order, democratic price, the colors and images are playful.

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Anastasia Depré

Rating: 5 out of 5

Published on 21/09/2023 à 16h33

Fast delivery, lots of choice in labels, very easy to use.

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Silvia C.

Rating: 5 out of 5

Published on 21/09/2023 à 16h29

Excellent product

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Sophie

Rating: 5 out of 5

Published on 21/09/2023 à 14h22

Super top product

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Diedou

Rating: 5 out of 5

Published on 21/09/2023 à 13h45

Beautiful gourd!

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Nuria Cullell Roca

Rating: 2 out of 5

Published on 21/09/2023 à 13h33

Products take a long time to be delivered

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Response from Petit-Fernand Published on 22/09/2023

Hello, We are sorry for this delay of delivery by Correos. We hope you like our products. Hello, Camille Petit-Fernand

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anne malavialle

Rating: 5 out of 5

Published on 21/09/2023 à 13h30

..the labels are of very good quality and hold up very well even after repeated washing.

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Bolormaa Bataa

Rating: 5 out of 5

Published on 21/09/2023 à 13h02

Good fit and fast delivery

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Melissa F.

Rating: 5 out of 5

Published on 21/09/2023 à 13h01

Ordered some labels at the end of August for the start of school, the delivery was marked as delivered but I did not receive. I messaged the Facebook page and was dealt with quickly and given the option of a refund or for them to be sent again, I chose for them to be sent again and they have just arrived. Even though there was a delay the communication was excellent and I received them in the end. Thank you!

Response from Petit-Fernand Published on 28/09/2023

Thank you Melissa for taking the time to write this lovely review ?? There were indeed few delays with deliveries this summer, and we tried to offer a solution to every customers when they were affected by such delays. We are glad to hear the second shipment safely reached you and hope you enjoy your labels! Jessica, Petit-Fernand

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Aurore D.

Rating: 5 out of 5

Published on 21/09/2023 à 12h46

I'm really pleased with my order and customer service! The postal service did not deliver my parcel and sent it back. The customer service person immediately responded to my request and sent my parcel back to me. The labels are of very good quality, as is the gourd, which my son immediately adopted. Thanks again for everything.

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Daniela

Rating: 5 out of 5

Published on 21/09/2023 à 12h25

I've been using the labels for my daughter for a few years now, since kindergarten, and the product is really good! from the thermo-adhesive clothing labels, to the object labels, they have never come off, neither in the washing machine nor in the dishwasher. Great, I will continue to use them!

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Grazia

Rating: 5 out of 5

Published on 21/09/2023 à 12h03

The stickers are very beautiful, there is a lot of choice to personalize the labels which are not only beautiful but also very functional. They adhere well to fabrics and objects

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Violette

Rating: 5 out of 5

Published on 21/09/2023 à 11h54

The labels are beautiful and of high quality. The parcel was received on time.

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client(e)

Rating: 5 out of 5

Published on 21/09/2023 à 11h53

very easy to use! it changes your life!

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Marta

Rating: 5 out of 5

Published on 21/09/2023 à 11h03

Quick shipment (ahead of schedule). Excellent products both thermo-adhesive labels that resist perfectly to washing and do not spoil, and adhesive labels for shoes. Recommended products, I only buy from Petit-Fernand because I am assured of durable products.

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Severine

Rating: 5 out of 5

Published on 21/09/2023 à 11h02

Fast delivery and quality products! Satisfied with my purchase as I am every year? I 100% recommend

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Marcela Orellana

Rating: 5 out of 5

Published on 21/09/2023 à 10h44

Labels arrived on time, good product!

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Marjorie Francais

Rating: 5 out of 5

Published on 21/09/2023 à 10h36

I'm very happy with the labels, they're so beautiful, and they're quick and hold up well despite washing, rubbing and the dishwasher. I would recommend with my eyes closed

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Benedetta Z.

Rating: 5 out of 5

Published on 21/09/2023 à 10h28

Quick service, on time, great product.

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Simona

Rating: 5 out of 5

Published on 21/09/2023 à 09h50

Great and super convenient labels for school, well thought out throughout

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Sandra P.

Rating: 5 out of 5

Published on 21/09/2023 à 09h48

My daughter loves to design the stickers herself. We are very pleased and my daughter is always so happy when they finally arrive in the post box so that she can finally label her pens etc.

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Response from Petit-Fernand Published on 27/09/2023

Thank you very much for your order and this great review, which is very valuable to us. We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins

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carola D.

Rating: 5 out of 5

Published on 21/09/2023 à 09h07

excellent labels

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Dominique

Rating: 5 out of 5

Published on 21/09/2023 à 09h03

I really like the products on offer, especially the packs (nursery, kindergarten, etc.), which are super efficient and very practical! The quality is spot on! Express delivery took more than a day, but that's no big deal.

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Riccardo S.

Rating: 5 out of 5

Published on 21/09/2023 à 08h41

quality product arrived in a short time

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Dannia Nadarajah

Rating: 2 out of 5

Published on 21/09/2023 à 08h22

Has not arrived

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Response from Petit-Fernand Published on 22/09/2023

Good morning, We are sorry that you were not able to enjoy our products. I confirm that we have refunded your order. Hello, Camille Petit-Fernand

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Nanni

Rating: 5 out of 5

Published on 21/09/2023 à 08h18

Many design options. Sticks well. Fast shipping. Everything top.

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Response from Petit-Fernand Published on 28/09/2023

Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins

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Lola

Rating: 5 out of 5

Published on 21/09/2023 à 08h10

The product is very good, but it took a long time to be shipped.

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Rosa maria Mendoza Perez

Rating: 5 out of 5

Published on 21/09/2023 à 07h56

I love the stickers and the great service did not arrive in the first order and at no cost they sent it to me again super delighted I will return to place more orders

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Response from Petit-Fernand Published on 22/09/2023

Good morning, Thank you very much for your confidence. Good morning, Camille Petit-Fernand

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Monica Fernández

Rating: 5 out of 5

Published on 21/09/2023 à 07h31

Very fast shipping and excellent quality. The clothing stickers do not peel off and remain as in the first application. Better than other brands I have tried.

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Virginie Matagne

Rating: 5 out of 5

Published on 21/09/2023 à 05h48

Nothing to say, always perfect

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Client

Rating: 5 out of 5

Published on 21/09/2023 à 05h01

Very happy with the order. The labels are very pretty. The snack box is perfect for little hands.

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Response from Petit-Fernand Published on 21/09/2023

Thank you very much for your message! We are delighted that you like our products! Have a nice day? Luce C-MonEtiquette

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Veronica

Rating: 5 out of 5

Published on 21/09/2023 à 04h21

I now rely solely on petit fernand. Serious and reliable company with patterns and colors that no one else has!

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