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K
Rating: 5 out of 5
Excellent product, packaged in a booklet. Recommended
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 389 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 2 and 5 stars
Reset filtersB
Rating: 2 out of 5
Correction: I love labels, that's why I always order them on this website and I will continue to do so, unfortunately this time they have taken a long time, so long that I thought something had happened and that they were not going to arrive. In the end they arrived and, as always, very cool and of good quality.
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order took so long to arrive. However, we are delighted to hear that you like our products. Good day, Camille Petit-Fernand
P
Rating: 5 out of 5
The labels are very nice, my daughter loved them; I have not used them yet because they have just arrived, but they look very good quality. They have taken a little while to arrive, I chose the post office as the shipping method, I think they would not have taken so long if I chose another method. So, if you want them very fast do not choose the post office, for whatever reason some people get them fast and others do not. For my next order I already know. As for customer service they are also excellent, they answer right away and the treatment is very friendly. I hesitated, because they did not arrive quickly, but I was wrong. They are a reliable, safe and professional company!!!!
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G
Rating: 5 out of 5
I discovered their site by accident! Fast shipping and very nice packaging! I ordered thermoadhesive labels--they perfectly comply with what the site says! They also sent us a small gift
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I
Rating: 2 out of 5
Delivery too long. I really thought about sending my order back because I had to buy other stickers for the start of school.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. We have contacted you today to offer you a solution. Have a nice day, The EsIstMeins Team
M
Rating: 5 out of 5
Clear site, order processed quickly; quality labels.
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A
Rating: 5 out of 5
Top as usual
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N
Rating: 5 out of 5
I'm so over the moon happy with this company. I ordered some stick on name tags for my kids and when they didn't arrive by the exact date the company was so fast to fix the problem and send me out all new tags with fast track recorded delivery. Thank you petit fernand
Response from Petit-Fernand
Hello, Thank you so much for your message. Kind regards, Camille Petit-Fernand
B
Rating: 5 out of 5
After an initial problem with postal services the order arrived I would say very satisfactory
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K
Rating: 5 out of 5
Very good . Fast top customization
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F
Rating: 5 out of 5
Everything super
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Response from Petit-Fernand
Thank you for your order and your great review. ?? Have a nice day, Elise, EsIstMeins
A
Rating: 5 out of 5
Great customer service & product (so cute!)
Response from Petit-Fernand
Hello, Thank you :) Have a nice day, Camille Petit-Fernand
E
Rating: 5 out of 5
Quick and clear.
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M
Rating: 5 out of 5
Beautiful quality! And easy to use?we're delighted!
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M
Rating: 5 out of 5
Super fast and easy to use
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I
Rating: 5 out of 5
Very professional and functional product and as per photos and description
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Response from Petit-Fernand
Dear Irene, Thank you very much for your comment. We are glad you are satisfied with the product and service. See you next time!
B
Rating: 5 out of 5
Excellent quality...
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Response from Petit-Fernand
Good morning Barbara, I am glad you appreciate the quality of our products. Your opinion matters a lot to us.
I
Rating: 5 out of 5
Excellent quality, durable products
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Response from Petit-Fernand
Thank you very much for your comment, Ilaria. We are glad to know that our product meets your expectations.
A
Rating: 2 out of 5
Significant delay and I paid for expedited shipping.
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Response from Petit-Fernand
Good morning, We sincerely regret that SEUR did not deliver your order within the indicated deadline. I confirm that we have refunded the 9,50 euros shipping costs. However, we hope that everything is to your liking as far as our products are concerned. Good day, Camille Petit-Fernand
M
Rating: 5 out of 5
Punctual delivery and very durable labels
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Response from Petit-Fernand
Dear Mary Magdalene, Thank you for your positive comment. We are happy that you are satisfied with your experience with Petit-Fernand. See you next time for new purchases.
V
Rating: 5 out of 5
Repurchased labels for the second year in a row. Beautiful and useful. Professional and fast customer service
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C
Rating: 5 out of 5
Beautiful stickers, beautifully printed.
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F
Rating: 5 out of 5
Very easy site to purchase and very fast in shipping. This is already the second time I have ordered and I am very satisfied! Recommended!
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S
Rating: 5 out of 5
Really nice labels ??, well made , also very nice pattern , not the first time I buy from you , so I can say I'm very happy with the service , the only flaw is that this time it took a little while to arrive ,just the last day scheduled for delivery , otherwise everything ok .
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K
Rating: 5 out of 5
Great product shipping arrived on time. I have been buying these stickers for several years and find them perfect for the work they are to do on both objects and fabrics.
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C
Rating: 5 out of 5
Let's say that the product did not arrive to me. But there was maximum availability and effective communication to solve the problem. And in the end I got a refund.
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A
Rating: 5 out of 5
Beautiful labels!!! They arrive on an envelope inserted in a booklet with excellent explanations on how to attach them!Just as I wanted them! Easy to apply and very durable even with frequent use of the 'dryer! I will definitely be getting more!!! Thank you Petit -Fernand
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J
Rating: 2 out of 5
Long processing and delivery times
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Response from Petit-Fernand
Hello, We are sorry that the delivery time took longer than expected. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, ? The EsIstMeins Team
B
Rating: 2 out of 5
Very cute bags The labels are not good even if we have followed the instructions to the letter.
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Response from Petit-Fernand
Good morning, We are delighted to hear that our bags are to your liking. As for our labels, it is not normal for them to have peeled off. We will contact you to help you. Hello, Camille Petit-Fernand
S
Rating: 5 out of 5
This is the second time I have purchased the school stickers for little girls. They stick well and are very durable in addition to being cute and nice to personalize. This time I wanted to try the thermoadhesive labels for clothes and I can confirm that they are great, even after washing!!! The protective ironing sheet and directions are provided. Also perfect shipping, no delays. Arrived on schedule.
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P
Rating: 5 out of 5
I had a problem with shipping...promptly resolved with excellent professionalism and care for the customer..thanks to customer service especially the very kind Chiara.
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Response from Petit-Fernand
Good morning Paul, thank you very much for your comment regarding customer service. The opinion of our customers is important to us. Chiara
F
Rating: 5 out of 5
Everything went very smoothly. I had a reception problem with LaPoste and the service was very understanding. I highly recommend this site.
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F
Rating: 5 out of 5
Labels well made and arrived in very short time
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S
Rating: 5 out of 5
I had a problem with the delivery and they solved it quickly and satisfactorily.
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Response from Petit-Fernand
Hello Sonia, Thank you very much for your message ? Hello, Camille Petit-Fernand
N
Rating: 5 out of 5
Everything is great I can only recommend it.
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Response from Petit-Fernand
Thank you for your order and your rating. ? We wish you a nice day. Elise, ItIsMine
S
Rating: 5 out of 5
They are great and although they took a while to arrive, now that I have them I love them.
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Response from Petit-Fernand
Hi Sonia, We are delighted to hear that you like them! ?? Good morning, Camille Petit-Fernand
I
Rating: 5 out of 5
I am always super satisfied with the quality and selection.
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Response from Petit-Fernand
Thank you for shopping with us and for your review. We are very pleased that you are satisfied with our products. See you soon for another order! ? Have a nice day, Elise, EsIstMeins
D
Rating: 5 out of 5
Always great! I use the labels all the time for objects, clothes and shoes. Nothing moves even in the dishwasher or washing machine/dryer. This year I also ordered some lunch boxes and they look great! Fast and free international delivery, a real plus!
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Response from Petit-Fernand
Thank you very much for this great feedback! We are delighted that you like our products ;) Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
Excellent and durable products. Customer service is excellent. Serious and professional company, helpful and efficient staff. Highly recommended!
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B
Rating: 2 out of 5
Worse than I expected. The tuper very expensive for the drawing and the name to be a sticker instead of coming engraved on the plastic. A disappointment.
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Response from Petit-Fernand
Good morning, We are sorry to hear that our snack box does not match your expectations. We do use stickers so that you can also change them once your daughter grows up according to her tastes. Do not hesitate to contact us for more information about our products. Hello, Camille Petit-Fernand