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I
Rating: 5 out of 5
Petite Fernand's costumer service is extremely supportive and understanding. They have helped me immediately and with love. Petite Fernand is absolutely the number 1!!!
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 411 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 2 and 5 stars
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Rating: 2 out of 5
I bought gourds for my grandchildren in 2021 and 2022. The bottles are very pretty. However, I was disappointed with the stoppers, which are very difficult for children to open and the stoppers are broken. It's a shame that these bottles have to stay in the cupboard.
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Response from Petit-Fernand
Hello Roseline, Thank you for your feedback. Please do not hesitate to contact customer service directly so that we can help you as best we can. Have a nice day, Ophélie C-MonEtiquette
C
Rating: 5 out of 5
I'm delighted with my purchase, the personalized snack box is adorable. Delivery was a little long for my taste, but apart from that, I'd recommend it.
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C
Rating: 5 out of 5
Had an amazing experience with this company and the product is awesome
A
Rating: 5 out of 5
Excellent experience. Chosen for the second time. Fantastic graphics. Very fast delivery time. Everything perfect for my little one. I highly recommend it!!!
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J
Rating: 5 out of 5
Super great, very easy to stick and my child loves it
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Response from Petit-Fernand
Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
M
Rating: 5 out of 5
Received quickly and is exactly what I asked for.
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C
Rating: 5 out of 5
Very good ??the labels are great ?? available and responsive.
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S
Rating: 5 out of 5
Fast delivery, fair price, I've ordered several times already and I'm very satisfied.
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S
Rating: 5 out of 5
Very good quality and fast shipping
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S
Rating: 5 out of 5
Hello I am very satisfied with my order, very good quality. On top of that, their customer service is top notch. I had a reservation because I hadn't received my product on time despite paying extra for a 24-hour delivery, but customer service was very responsive in resolving this problem. I recommend this site, go with your eyes closed. My son is so happy with his personalized labels and his moth to taste. Thank you
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Response from Petit-Fernand
Hello Stéphanie, We have contacted you by e-mail with a solution to this incident. We are sincerely sorry, and we hope that your little one's return to school went well. Have a nice day, Ophélie C-MonEtiquette
K
Rating: 5 out of 5
Communication is fantastic and the staff are really helpful. The stickers arrived in a little booklet which is super cute and practical. There are additional stickers for the children to play with which I thought was a nice touch. The actual stickers are the perfect size, not too big which means they fit on the clothing label nicely but not small enough to be missed. They attach to the clothing really well and are incredibly durable. Couldn't recommend enough.
C
Rating: 5 out of 5
There's nothing to complain about, I've been a customer for about 6 years and I've never been disappointed. I recommend them.
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M
Rating: 5 out of 5
I've been ordering from you for 2 years and I'm always happy with my order.
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M
Rating: 5 out of 5
I had a problem with my order not being received and they proceeded to send me a new order at their expense this time received. Very satisfied
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C
Rating: 5 out of 5
product fully complies with my expectations, you can customize the color, writing and motifs, perfect!
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G
Rating: 5 out of 5
Fast and very human customer service. I had a problem with the shipment and they gave me a solution super fast. Thank you!
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L
Rating: 5 out of 5
So happy with my purchase and although I had a wee issue with delivery it was dealt with swiftly and in a friendly and professional manner. Will definitely purchase again.
L
Rating: 5 out of 5
Top products, good quality, great choice and variety,
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I
Rating: 5 out of 5
Very easy to choose and they look very nice.
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D
Rating: 5 out of 5
All good Very simple
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Response from Petit-Fernand
Thank you very much for your order and your review. We are delighted that you like our products. Have a nice day. ?? Elise, EsIstMeins
B
Rating: 5 out of 5
Beautiful labels.
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I
Rating: 5 out of 5
easy-to-use website, even on a cell phone, lots of colors and styles available. even if there was a slight delay, I was notified by e-mail (and finally the order arrived just 1 day late).
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H
Rating: 5 out of 5
Fast, quality service. Top product!
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M
Rating: 5 out of 5
They are very cute and of good quality.
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P
Rating: 5 out of 5
I would like to thank the children's clothing company for the special offer on the labels. Fast and careful delivery Easy to apply and washable. I also bought a water bottle and am very satisfied! My soon-to-be 3-year-old son immediately understood how to use it.
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C
Rating: 5 out of 5
Fast delivery and my order for a personalized bag is great, it's really beautiful, high quality and also big enough to store lots of stuff I recommend 100%.
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J
Rating: 5 out of 5
Fast shipping and very good customer service I had a delivery problem independent of C-mon étiquette And they handled the situation very well and quickly Thank you.
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V
Rating: 5 out of 5
Beautiful labels as usual :-)
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R
Rating: 5 out of 5
I love it ?
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Response from Petit-Fernand
Good morning, Thank you very much! ?? Good morning, Camille Petit-Fernand
L
Rating: 5 out of 5
Perfect label, washable, easy to stick ?
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V
Rating: 5 out of 5
Very happy with my order, fast turnaround despite my last minute order just before the start of the school year and great quality ?? Really very satisfied, I recommend +++.
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A
Rating: 5 out of 5
I've been ordering since my daughter was at nursery school, she's now in first grade and I've always been satisfied. This year I used express delivery because I was behind on my preparations and despite the back-to-school rush, the parcel arrived on time.
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I
Rating: 5 out of 5
The order did not arrive and they sent me another one. Thank you very much
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S
Rating: 5 out of 5
Speed, originality in the designs and ease. The stickers, both adhesive and thermal, have never failed to do their job, they have not peeled off or erased.
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M
Rating: 5 out of 5
Beautiful stickers
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Response from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
B
Rating: 5 out of 5
We have been buying adhesive labels from this site for years, both for kindergarten and elementary school. The labels are very durable and easy to apply, there are different sizes and the smaller ones fit perfectly on pencils and markers. We are very satisfied with the product
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Y
Rating: 2 out of 5
Pretty but not durable
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Response from Petit-Fernand
We are very sorry to hear that some labels started to peel off. This should absolutely not happen. We would like to get in contact with you over the email to find out more details and to offer you a solution. Kind regards, Ana
O
Rating: 5 out of 5
Excellent product
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N
Rating: 5 out of 5
the products are just perfect, very practical and of good quality
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