Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 999 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 2 and 5 stars

Reset filters
F
Francesca
Rating: 5 out of 5
Simple realization and lots of choice! Great delivery time, arrived in a very nice block with complimentary stickers. Excellent absolutely recommend and I will buy again
Translated reviews
E
Elvira Mangas Terron
Rating: 5 out of 5
Everything perfect as always
Translated reviews
N
Nicoletta R.
Rating: 5 out of 5
Very pretty labels and very easy to use
Translated reviews
A
Amaia Amozarrain Pérez
Rating: 5 out of 5
Very well everything!
Translated reviews
L
Lucy J.
Rating: 5 out of 5
Been ordering from this company for the last 4 years, great products at brilliant prices.
R
Rocio Mateos
Rating: 2 out of 5
my order didn't arrive and they had to send me another one, what I didn't like is that they blame the post office and that the shipping address was a company when I always get everything right, I needed the order days ago and it still hasn't arrived, it's in process.
Translated reviews
Response from Petit-Fernand
We are sorry for this delivery anomaly. Your order has been manufactured again, and is about to arrive :)
I
Inma H
Rating: 2 out of 5
Very late responses to e-mail inquiries, exceeding 72 hours. No telephone line to contact. Delivery times that exceed estimates. In particular, my order was incomplete. After your complaint, I had to wait the respective times until I got it. Since I placed my order on September 1st, it has not been completed until October 4th. Excessive time!
Translated reviews
Response from Petit-Fernand
We are sorry for the delay of your order, and we hope you will receive it very soon. Due to numerous messages, we had to close our phone, but we are available again by phone since several days ago :) greetings
I
Irene N.
Rating: 5 out of 5
I have been buying from them for years, always impeccable. There was an inaccuracy in the last order and they took care of it in record time. Top!
Translated reviews
E
Ester Berto Martinez
Rating: 5 out of 5
My shipment was lost and they reshipped it to me !!!! Very nice touch. Thank you
Translated reviews
A
ALESSANDRA R.
Rating: 5 out of 5
Excellent product
Translated reviews
A
Amanda
Rating: 5 out of 5
Amazing stickers for my little girl, they are exactly what we wanted for her things at nursery.
D
Domenica M.
Rating: 5 out of 5
The labels are great! A little long shipping time , otherwise everything perfect
Translated reviews
L
Laura F.
Rating: 5 out of 5
Very good products and fast delivery. I recommend it!
Translated reviews
S
Silvia Sanchez Rosriguez
Rating: 5 out of 5
Fantastic personalized name and surname stickers but I chose the wrong size I needed.
Translated reviews
A
Antonio F.
Rating: 5 out of 5
Excellent product. All in all
Translated reviews
J
Janet E.
Rating: 5 out of 5
Ordered name stickers ,to put on childs school clothing was able to choose a design , arrived in time , happy with these stickers would recomend to family and friends
B
Barbara P.
Rating: 5 out of 5
I have purchased labels for clothing, books, and items twice already; the products are perfectly meeting expectations. Last time there was a postal disruption, but Petit Fernand customer service was faultless, diligent and really friendly.
Translated reviews
L
Lara C.
Rating: 5 out of 5
05/10/2022 I have been a customer for years. Everything has always gone well. But in my last order, as many as 70 labels were not shipped to me. I have opened several tickets to ask for them to be shipped, having already paid by credit card, but I have received NO response! In addition, the colors of the labels received are "faded" i.e., they are different shades from those seen on the website. 06/10/2022 I phoned customer service. My tickets had ended up in spam. The girl who handled my request was very nice. She apologized and immediately arranged to have the missing labels sent to me. I am obviously waiting to receive them. But I must say that I am very satisfied with their phone support!
Translated reviews
Response from Petit-Fernand
Bungiorno, we are sorry for this inconvenience. We have already contacted you to find a solution. Have a good day ? Alessio
S
Silvia S.
Rating: 5 out of 5
Good quality labels, easy to apply and durable. Punctual shipping
Translated reviews
S
Sonja
Rating: 5 out of 5
Fast delivery and everything as requested
Translated reviews
B
Bursucanu V.
Rating: 5 out of 5
I am happy with everything
Translated reviews
E
Evelyn Romeo
Rating: 5 out of 5
We have loved the stickers, the only drawback is that the order arrived with another name but they solved it super fast and in 8 days as they say?
Translated reviews
M
M. Carmen Gálvez Ramada
Rating: 5 out of 5
Second order placed, and the order meets my needs.
Translated reviews
N
Nicole G.
Rating: 5 out of 5
I am a returning customer and have been using them for a couple of years now. I like how the labels are customisable (my son is able to choose back grounds etc) and the labels stay put and don't fade like others - they survive everything my son has put them through! I particularly like the shoe labels as perfect shape. They also arrive within a few days.
E
Elena P.
Rating: 5 out of 5
excellent product! excellent print quality and applicability of labels!!!
Translated reviews
S
Sandra B.
Rating: 5 out of 5
I like to order from you again and again Top quality and top service
Translated reviews
V
veronica Jaldo Gamarra
Rating: 5 out of 5
Impeccable work, very good service.
Translated reviews
I
Inga
Rating: 5 out of 5
I am very happy with the labels, very nice and they do not peel off from clothes or objects by washing and do not lose their original look. I also loved the presentation of the product with the extra fun stickers and instructions for use. From the comments I read I was worried about the delivery time since it was right at the beginning of the school year. Well, they delivered in less than 48 hours and the courier took about 3 days to deliver it to Madrid.
Translated reviews
I
Igone
Rating: 5 out of 5
Great, there was a problem with some stickers and they sent me new ones right away. Customer service 10
Translated reviews
A
Amanjot S.
Rating: 5 out of 5
Fast delivery. Good quality. Beautiful labels :)
G
Giulia C.
Rating: 5 out of 5
Super good labels, super easy to use site and fast shipping!!!
Translated reviews
V
Virginia Martín Ortiz
Rating: 5 out of 5
Fast and high quality
Translated reviews
D
Daniela Ortega
Rating: 5 out of 5
I love the labels!!!
Translated reviews
A
Adriana Mocanu
Rating: 5 out of 5
Very happy. They are very good quality stickers that last long enough in terms of objects (which I wash daily) and those that are for clothes with a single ironing and are perfect and do not come off. They are great for back to school. Next year I will buy them again?
Translated reviews
S
Sara
Rating: 2 out of 5
Not what I expected. The ink smudges a lot and La Niña's name is not legible. I would have done it sooner by buying an indelible ink pen.
Translated reviews
Response from Petit-Fernand
Hi Sara, what ink do you mean? We do not sell any stamps or pens. We are waiting to better understand your request, so we can help you.
Y
Yenny Peña
Rating: 5 out of 5
Excellent work, beautiful design and very well elaborated.
Translated reviews
A
Alessandra V.
Rating: 5 out of 5
This is the second time I have bought these labels and I must say they are really good. The birth ones, after 5 years, are still intact, so I decided to get them for the baby's school supplies as well. Graphics, text and design as per the order preview. I highly recommend
Translated reviews
A
Anne P.
Rating: 5 out of 5
Good customer service
Translated reviews
J
Juan Carlos Perdigon Gonzalez
Rating: 5 out of 5
All correct, fast delivery and the labels stick well and withstand, for the moment, the washes.
Translated reviews
V
Victoria La cruz martinez
Rating: 5 out of 5
Stickers very well made, good material and very nice.
Translated reviews