Customer reviews of Petit Veganne

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 350 published reviews

Summary of reviews

The reviews highlight consistently excellent product quality, with many noting super texture, fabulous taste, and cheeses that taste like traditional dairy varieties. Delivery is repeatedly described as fast, smooth, and well packaged, with on-time arrivals and careful packaging that preserves freshness. Customer service emerges as a strong strength, described as responsive, efficient, friendly, attentive, and supportive, enhancing the overall experience. The shopping experience is portrayed as reliable and easy to navigate, featuring unique, delicious products and easy promotions that keep customers returning and recommending Petit Végane.

2 star reviews

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C
Christine C.
Rating: 2 out of 5
following a purchase from 19/06/2022
the petit Lorrain were much too strong in taste compared to usual, I had ordered several, I could not eat any. Sorry but I will not order again, I threw 70 € in the trash.
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Christelle P.
Rating: 2 out of 5
following a purchase from 20/02/2023
I was surprised to receive my package of fresh products in a simple box with a defrosted ice pack. I dropped it off at a relay point the day before I was supposed to pick it up and the managers had no instructions on how to keep the package cool. One of the cheeses ordered was very suspicious, I preferred to throw it away. I contacted the company Petit Veganne who took good note of my remarks on the problem of not respecting the cold chain.
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Anne D.
Rating: 2 out of 5
following a purchase from 08/05/2022
Disappointed with the texture of the cheeses. Not firm enough. Quality down. I will not recommend.
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Bernadette P.
Rating: 2 out of 5
following a purchase from 14/12/2021
I received my order including 2 "la bonne foi" and 2 "La nouvelle mer" from Marie-Sophie L. However, the 2 jars of "la nouvelle mer" did not last the transport because they were not airtight anymore and could not be eaten because they were opened since... I still tasted them but they were not edible anymore !
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Mathieu H.
Rating: 2 out of 5
following a purchase from 22/04/2021
The carbon footprint of shipping is unbelievable for a 125g cheese: antifreeze and polystyrene walls for a single use, it's irresponsible.
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Elisabeth M.
Rating: 2 out of 5
following a purchase from 21/12/2020
We unanimously did not like your fake foie gras.
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