/10
★★★★★
based on 2124 published reviews
★★★★★
based on 2124 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
The carbon footprint of shipping is unbelievable for a 125g cheese: antifreeze and polystyrene walls for a single use, it's irresponsible.
Mathieu H.
purchased on 22/04/2021
Translated review3/5
★★★☆☆
Not bad at all !!!!
Julie B.
purchased on 18/04/2021
Translated review3/5
★★★☆☆
I would have appreciated receiving an email (or sms) confirming the receipt of the order and possibly the shipment of the package. I received my order and the cheeses are delicious!
Emmanuelle B.
purchased on 16/01/2021
Translated review2/5
★★☆☆☆
We unanimously did not like your fake foie gras.
Elisabeth M.
purchased on 21/12/2020
Translated review3/5
★★★☆☆
The cooling gel opened during transport. Fortunately the products were still in good condition.
Bruno B.
purchased on 20/12/2020
Translated review3/5
★★★☆☆
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. Quite disappointed.
Stephanie D.
purchased on 08/12/2020
Translated review3/5
★★★☆☆
The parcel was only supposed to leave on December 15th...received well before...so it's going to be hot to eat the cheese at Christmas....
Marie-france D.
purchased on 05/12/2020
Translated review3/5
★★★☆☆
I haven't opened them yet and I plan to open them for Christmas for myself and the vegan people. So I can't say ...... or am I tasting a little bit now? Nice arrival. Expensive for many people but understandable considering the work involved.
Thérèse V.
purchased on 06/12/2020
Translated review3/5
★★★☆☆
The products are very good, but for the fresh cheese with wing I received it yesterday 09.12.20 and the date of espiration and until 14.12.2020 a little short. I would like to thank you for the excellent service and for the excellent quality of the product.
Josiane T.
purchased on 06/12/2020
Translated review3/5
★★★☆☆
Too expensive but very good
Sophie A.
purchased on 25/04/2020
Translated review3/5
★★★☆☆
Good evening. I'm happy about the order, even if I'm disappointed about the expiry date of La Bonne Foi. Miss Mèlanie told me, when I asked if it was normal that the expiry date was so close, that the total expiry date of the good is of 30 days. I placed the order on 17/01/2020 and it arrived on 22/01/2020, so I have only 6 days to consume the product, which costs € 15.40, not properly cheap. I suggest to write down the expiry date of your products on your online shop, so the customer can decide if buying or not. Thanks for your attention. Kind Regards Paola
Paola S.
purchased on 17/01/2020
Translated review3/5
★★★☆☆
Great products, responsive customer service, but transportation of fresh products needs improvement.
Laurence R.
purchased on 30/11/2019
Translated review3/5
★★★☆☆
I appreciate the seriousness of Petit Vegane following some delivery problems. On the other hand, I am a little disappointed by the "bonne foi" which could be a good pâté if it was not sweetened, but which has nothing to do with a foie gras... It is not this "bonne foi" that will turn consumers away from foie gras... Too bad I haven't tasted the faux mage yet...
Marie G.
purchased on 04/12/2019
Translated review3/5
★★★☆☆
Hello, a little disappointed because delivery announced for December 16, arrived on the 4th in Banon, 10km from my home, picked up on the 5th, melted ice cream and 20 days to wait for Christmas! I'm not sure if I'm going to be able to get it delivered to my house. I think not to renew the experience which returned to me to 64€88! Happy birthday to you and replace the black friday by a personal proposal at the dates of your choice! Ecology and ethics are a good synergy. Sincerely Pascaline Virot
Pascaline V.
purchased on 25/11/2019
Translated review Answer from Petit Veganne
Good morning, Mrs VIROT,
We are sorry to hear that you had a bad experience with the transport. Unfortunately this is beyond our control. We do our best to ensure that our customers receive quality products. If you have any problems with the delivery of your parcel, we will contact the carrier to find out why. In this case, we will contact Chronopost and get back to you by e-mail. To conclude, would you be so kind as to enlighten us about the delivery announced for December 16th?
The Petit Veganne team
We are sorry to hear that you had a bad experience with the transport. Unfortunately this is beyond our control. We do our best to ensure that our customers receive quality products. If you have any problems with the delivery of your parcel, we will contact the carrier to find out why. In this case, we will contact Chronopost and get back to you by e-mail. To conclude, would you be so kind as to enlighten us about the delivery announced for December 16th?
The Petit Veganne team