Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2, 3 and 4 stars

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P
PAUL M.
Rating: 2 out of 5
following a purchase from 21/12/2024
The order of the photos has not been respected
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Céline C.
Rating: 4 out of 5
following a purchase from 19/12/2024
Very nice lamp, fast delivery. I had read some positive reviews and others much less so. For me it was perfect.
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Valeria P.
Rating: 3 out of 5
following a purchase from 19/12/2024
In the package that arrived I found 2 chargers but not the remote control.
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Wolfgang Z.
Rating: 1 out of 5
following a purchase from 25/12/2024
Express surcharge paid and the parcel took too long with this parcel service. The ParcelShop opens when it wants and changes its opening hours as it pleases. I am very annoyed 😡
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Michael D.
Rating: 4 out of 5
following a purchase from 19/12/2024
Everything went well, including the quality of the goods delivered.
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Manon P.
Rating: 2 out of 5
following a purchase from 17/12/2024
The plate arrived cracked... Too bad for the price, otherwise the lamp is fine.
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José C.
Rating: 4 out of 5
following a purchase from 19/12/2024
Well received satisfied thank you
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Philippe G.
Rating: 4 out of 5
following a purchase from 15/12/2024
Fine
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Annette D.
Rating: 4 out of 5
following a purchase from 20/12/2024
The delivery took a little while but in the end everything was ok. Thank you
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Karine C.
Rating: 3 out of 5
following a purchase from 22/12/2024
My parcel didn't arrive on time and was stuck in Paris for 4 days 😡
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Cynthia S.
Rating: 3 out of 5
following a purchase from 14/12/2024
I'm missing the remote control
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Sebastien S.
Rating: 2 out of 5
following a purchase from 20/12/2024
UPS delivered the package on the 27th
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Manuela Z.
Rating: 1 out of 5
following a purchase from 22/12/2024
I ordered the gift for my son paid the higher shipping costs for it to arrive on December 24. To date nothing has arrived and my sheet is leaving tomorrow!!! It is true that Christmas period, as they replied to me the couriers are very busy, but at the when ordering do not assure me delivery for December 24! I asked for a refund and they did not answer me!!!
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Nicole B.
Rating: 1 out of 5
following a purchase from 21/12/2024
𝑇𝑟𝑜𝑡𝑧 𝐸𝑥𝑝𝑟𝑒𝑠𝑠𝑣𝑒𝑟𝑠𝑎𝑛𝑑 𝑖𝑠𝑡 𝑑𝑒𝑟 𝐵𝑒𝑠𝑡𝑒𝑙𝑙𝑡𝑒 𝐴𝑟𝑡𝑖𝑘𝑒𝑙 𝑛𝑜𝑐ℎ 𝑖𝑚𝑚𝑒𝑟 𝑛𝑖𝑐ℎ𝑡 𝑎𝑛𝑔𝑒𝑘𝑜𝑚𝑚𝑒𝑛. 𝐴𝑚 22.12. 𝐵𝑒𝑠𝑡𝑒𝑙𝑙𝑡 ℎ𝑒𝑢𝑡𝑒 𝑖𝑠𝑡 𝑑𝑒𝑟 2.1. . 𝑆𝑒ℎ𝑟 𝑆𝑐ℎ𝑎𝑑𝑒 𝑒𝑠 𝑤𝑖𝑟𝑑𝑒 𝑧𝑢𝑔𝑒𝑠𝑖𝑐ℎ𝑒𝑟𝑡 𝑑𝑎𝑠 𝑑𝑒𝑟 𝐴𝑟𝑡𝑖𝑘𝑒𝑙 𝑧𝑢 𝑊𝑒𝑖ℎ𝑛𝑎𝑐ℎ𝑡𝑒𝑛 𝑎𝑛𝑘𝑜𝑚𝑚𝑡!!!
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Dennis T.
Rating: 2 out of 5
following a purchase from 22/12/2024
I have order the lamp and pay voor 24our service but it was 72 our later So ik want the money what i pay extra voor the 24 our back
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Stéphane D.
Rating: 2 out of 5
following a purchase from 21/12/2024
No regrets
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Christiane P.
Rating: 2 out of 5
following a purchase from 16/12/2024
I thought everything wasn't plastic
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Gerd W.
Rating: 2 out of 5
following a purchase from 22/12/2024
The lamp (product) is beautiful, but the shipping leaves a lot to be desired! I paid for express delivery 24 hours and only received the delivery a week later. UPS claimed to have made two delivery attempts, which I can refute as the building is under camera surveillance.
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Jeroen J.
Rating: 2 out of 5
following a purchase from 21/12/2024
Te laat geleverd ik had extra betaald maar kreeg het pas veel later jammer
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Emanuele B.
Rating: 1 out of 5
following a purchase from 21/12/2024
Delivery was granted before Christmas, but it was delivered the 27th of December. Quality of the lamp's light is low.
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JEAN-MARC V.
Rating: 4 out of 5
following a purchase from 21/12/2024
Nice product. Recommends
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Jean-Francois V.
Rating: 4 out of 5
following a purchase from 19/12/2024
Hello. I'm satisfied, the result is very nice. I was expecting color, but after thinking about it, it's obvious that it's not possible. Still, it's very pretty and of good quality, and the package arrived undamaged. I'll recommend it with the precision of the color. Best regards
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Mélanie G.
Rating: 4 out of 5
following a purchase from 21/12/2024
Super
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Franz Z.
Rating: 1 out of 5
following a purchase from 21/12/2024
Customer service does not respond and I was sent the wrong lamp
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Estelle C.
Rating: 2 out of 5
following a purchase from 21/12/2024
Satisfied with the lamp (the foot is too plastic) but on the other hand the delivery is unacceptable I find, paid the express delivery, we spent the day at home they did not pass, balance sheet received 3j late!
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Ilva J.
Rating: 1 out of 5
following a purchase from 20/12/2024
You charged me 11 euros more for guaranteed delivery within 24 h and I received the package 3 DAYS LATER!!!!!
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Paolo B.
Rating: 1 out of 5
following a purchase from 19/12/2024
It is January 2 and the package that was supposed to arrive on December 23 is not known where it is....
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reiner W.
Rating: 1 out of 5
following a purchase from 21/12/2024
My order should be with me for Christmas. No delivery received so far.
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Cédric M.
Rating: 1 out of 5
following a purchase from 19/12/2024
Nothing received
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KATIA D.
Rating: 2 out of 5
following a purchase from 19/12/2024
I have sent you a complaint e-mail
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ERIC L.
Rating: 4 out of 5
following a purchase from 19/12/2024
super rien a dire bon travail
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Alisee D.
Rating: 4 out of 5
following a purchase from 20/12/2024
A little late due to chronopost but delighted with my purchase.
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Rita V.
Rating: 2 out of 5
following a purchase from 21/12/2024
Rethink the delivery service, UPS the last snot. Still not delivered yet. Constantly postponed.
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Luca B.
Rating: 2 out of 5
following a purchase from 21/12/2024
Delivery date not met
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Sandra P.
Rating: 1 out of 5
following a purchase from 21/12/2024
I paid a chronopost 24h and I received the parcel 5 d after I want to be refunded
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Severine Q.
Rating: 2 out of 5
following a purchase from 08/12/2024
Nice work but the touch base doesn't work
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Danny A.
Rating: 1 out of 5
following a purchase from 18/12/2024
My order is arravid damaged.
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Karine G.
Rating: 4 out of 5
following a purchase from 20/12/2024
Sorry to put no but I can not reach you, problem order not the right in my package, a mistake it can happen, but not easy to reach you, how do I give you something that does not belong and get my lamp helmet firefighter . cordially
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Brigitte P.
Rating: 2 out of 5
following a purchase from 20/12/2024
Did not receive parcel at home as expected, yet paid. Delivered at relay point.
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Ugur F.
Rating: 4 out of 5
following a purchase from 21/12/2024
Dissatisfied with the shipment, ordered express and received later than the specified day. Contacted for refund, nothing came!
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