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T
Rating: 4 out of 5
Perfect
Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 1, 2, 3 and 4 stars
Reset filtersC
Rating: 1 out of 5
I placed an order on December 5th and paid 7€ for a 48 to 72h delivery. I only received it on December 13th because the address was supposedly incomplete, even though it was correct. Very disappointed.
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I
Rating: 1 out of 5
I didn't expect it to be a small disappointment.
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J
Rating: 4 out of 5
fast delivery
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E
Rating: 4 out of 5
The photos are beautiful! I'm taking off one star, however, because I'm disappointed with the solid wood-effect frame. It's very thin, so you can see the color of the LEDs through it. I thought I'd get a real solid wood frame.
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B
Rating: 1 out of 5
not bright enough too dark
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A
Rating: 3 out of 5
The lamp is nice, but what I asked for in the text was not written correctly. I sent an e-mail to complain and got no reply.
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A
Rating: 2 out of 5
Production not in conformity with the order (format and plan of the photo different from the original) and e-mails of complaint remain unanswered. This is bordering on dishonesty, since the delivery does not correspond to the order, which has been paid for and cashed, of course.
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A
Rating: 1 out of 5
I have not received what I ordered. I didn't get an answer to my request about my correct order.
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M
Rating: 1 out of 5
Lamp ordered with cat picture and received with dog picture
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N
Rating: 4 out of 5
Order delivered promptly. It's too early to give you an opinion as these are Christmas gifts.
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S
Rating: 2 out of 5
Ordered goods arrived quite quickly but were defective. I wrote my problem in the contact form but have not received a reply since then. A real shame
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B
Rating: 2 out of 5
The plate is all scratched, it looks like it's not new. I'm very upset about this gift
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S
Rating: 1 out of 5
I have not received my order yet!
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Y
Rating: 2 out of 5
Keine Bestellbestätigung erhalten. Nur eine Email das die Lampen da sind
N
Rating: 3 out of 5
Disappointed by the rendering, just a print on Plexiglas.
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J
Rating: 4 out of 5
I think it's nice in a well-wrapped box, and what's more, I'm giving Christmas presents, so I hope they won't be disappointed.
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F
Rating: 4 out of 5
A little disappointed, the rendering is not what you have in the photo, too bad.
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H
Rating: 4 out of 5
Meets my expectations
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S
Rating: 1 out of 5
I did not receive the whole order and sent a message
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J
Rating: 1 out of 5
I ordered 3 lamp 3d .1 the glass was all scratched and without protection, despite my mail I received no response thank you for contacting me thank you my phone number is 06 24 82 43 26 or by mail [email protected]
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M
Rating: 1 out of 5
Dissatisfied with service: received incomplete order, missing USB charger ordered together and paid for. I have been writing to support for a week now to point it out and no one has responded. Gone. Doesn't seem serious to me.
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D
Rating: 2 out of 5
LEDs no longer illuminate
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S
Rating: 3 out of 5
Well, order for a gift.
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A
Rating: 3 out of 5
Very good quality lamp, but the lack of a charger for the cable is regrettable, especially considering the price paid.
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M
Rating: 4 out of 5
I am satisfied just one thing when I made my last order was 3 buy 1 free I bought 6 and I is one that is free so a little false advertising. Best regards. Maryse Vincen
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J
Rating: 4 out of 5
Unfortunately, the last picture was not completely taken over, otherwise there's nothing to complain about.
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C
Rating: 1 out of 5
I ordered with confidence. I thought it would be a quality product. Paid very dearly. What arrived was cheap glass and even had scratches and cracks around the edges. I wrote on the website what the problem was but no one replied, they still haven't replied. This is such a disgusting service.
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F
Rating: 1 out of 5
Unfortunately, the pictures were mixed up, even though they were uploaded correctly, and there was no response to my complaint.
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F
Rating: 2 out of 5
I am disappointed with the result, especially not to give a photo with a shadow because the engraving is not great I would have liked to be pointed out before doing the work.
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L
Rating: 1 out of 5
The lamp received is of very poor quality and if I had seen it in person I would not have bought it even for 5 euros. I tried to send you a complaint email asking to be able to return the item but the system does not recognize your email address. Deeply disappointed.
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P
Rating: 4 out of 5
Hello, I am very satisfied with the tractor photo lamps. However, I was disappointed with the personalized photo lamp, which doesn't do much. We're barely visible. It's a shame.
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H
Rating: 1 out of 5
Lamp received late, sent without protective film and scratched all over. I don't know what to do since it's a wedding gift. To be checked with the bride and groom.
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S
Rating: 3 out of 5
Order placed on Friday with an extra charge of €9.90 for 24h delivery. Parcel received on Monday... Otherwise, very satisfied with the product.
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D
Rating: 3 out of 5
Beautiful lamps, but one remote control does not work. There is no response to complaints by email. All I want is a working remote control and any feedback at all. MfG Doreen
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A
Rating: 4 out of 5
Super
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C
Rating: 1 out of 5
I have not received my purchase
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C
Rating: 3 out of 5
Hello, I knew your products on a market in St Pierre la Mer in the beyond and I was told that I could buy personalized products on your site with the solcle that I bought from them, I made an order of 2 personalized items, the price with the promised discount, delivery everything is perfect, jump that your plate is wider than those needed for my base and nothing is stipulated on the site, fortunately it works but it is not stable, it's really too bad. So I'm hesitating to order again because I don't know how to choose the right plate for my base. Sincerely, Blaise Catherine
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M
Rating: 4 out of 5
Lamp is very nice but the delivery was not ok
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C
Rating: 4 out of 5
I'm so happy with my order and my sister is happy with her gift. I recommend it
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