Customer reviews of Pictyourlamp.com

Lamp received late, sent without protective film and scratched all over. I don't know what to do since it's a wedding gift. To be checked with the bride and groom.

Order placed on Friday with an extra charge of €9.90 for 24h delivery. Parcel received on Monday... Otherwise, very satisfied with the product.

Beautiful lamps, but one remote control does not work. There is no response to complaints by email. All I want is a working remote control and any feedback at all. MfG Doreen

Super

I have not received my purchase

Hello, I knew your products on a market in St Pierre la Mer in the beyond and I was told that I could buy personalized products on your site with the solcle that I bought from them, I made an order of 2 personalized items, the price with the promised discount, delivery everything is perfect, jump that your plate is wider than those needed for my base and nothing is stipulated on the site, fortunately it works but it is not stable, it's really too bad. So I'm hesitating to order again because I don't know how to choose the right plate for my base. Sincerely, Blaise Catherine

Lamp is very nice but the delivery was not ok

I'm so happy with my order and my sister is happy with her gift. I recommend it

The lamp does not come on

The package is missing the batteries I bought! I would like to be reimbursed or have them sent to me. Thank you Godart Coppélia

Ravie .très jolie

Request 24-hour delivery with surcharge Saturday delivery postponed to Monday

The idea of the product is very good but it was not possible to see how the photo would look like before printing, also the printing does not allow to appreciate the photo properly.

Fast delivery and what's more, it's a great gift for the holidays.

Fast delivery, compliant product

I thought the lamp would be a little bigger.

Item in accordance with the order.

Too small, misleading photo.

I did not receive the complete order (I ordered the A4 format tray to go with the lamp but I did not receive it with an extra charge of 21€).

Very nice rendering. Just a pity that the power cable is not included with the base.

As ordered

Ik vind het heel duur voor wat het eigenlijk maar is... Plastieken brol.!

The product seems to meet my expectations, but I'll have to wait until I give it away to see it in operation and to have a clearer opinion.

Item never received!!!

Package arrived in bad condition, disappointed.

product as requested. Too bad there are no instructions for using the base.

Ras

The lamp arrived ruined

product = satisfied but immediately after i placed the order i indicated that i noticed i made a mistake in the order ( one of my trials was stored in the shopping cart but i did not see this => after ordering i had 2 lamps, 1 that i wanted and 1 that i did not want because this was trial). i mailed immediately to indicate that i made a mistake and requested to remove my " mistake order". did not receive any answer. 2 or 3 days later i received a mail that order was being sent, i indicated again that i would like to have the mistake lamp removed, but i received a message that this was not possible anymore. so i'm quite disappointed that there was no reply/action on my first mail. now i paid double the price.

Lamp binnen gekregen met krassen en de foto er niet mooi op.Meerdere keren contact gezocht maar helaas geen reactie zeer slecht

Satisfied

I am satisfied with the product but not with the delivery which was guaranteed in 24 hours and instead it took longer. I purchased the product Thursday evening but it arrived Monday afternoon.

I pay more for delivery in 24h, I receive it 4 days after the order, and moreover the product is not protected by the so-called protective film. As a result, the lamp is scratched and it's really ugly to look at.

The deliveryman never planned for me Disappointed

Mijn lampje is stuk aangekomen, dit was om bij mijn overleden kleinzoon te zetten, heb hun meerdere keren geprobeerd te bereiken maar nooit antwoord gehad, echt jammer !

Nothing to say satisfied with my order

It was great.

Hello, the "laser" cutting is not up to the standard advertised in the ad description. I am disappointed with my purchase.

Beautiful lamp

Ordering and shipping went smoothly. However, the item was faulty. Returns are made more difficult.