Customer reviews of Pictyourlamp.com

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Stefania F.

Rating: 1 out of 5

Published on 12/12/2022 à 21h12 following a purchase from 27/11/2022

Bad !!! Wrong goods delivered ! After several emails still NO answer came back ! Very very unprofessional

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Diane R.

Rating: 3 out of 5

Published on 12/12/2022 à 17h37 following a purchase from 26/11/2022

Very nice but I have a luminous base that is bellowing what can I do? Sincerely

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, in case of defective base, please contact [email protected] with the details of your order of 26/11. Our products have a one year warranty, we can take care of sending you a functional base.
Sincerely
Ophélie from Lampephoto.fr

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Fabian P.

Rating: 3 out of 5

Published on 12/12/2022 à 16h43 following a purchase from 30/11/2022

An email was sent regarding the dimensions of the item, but I haven't heard back. Kind regards.

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Response from Pictyourlamp.com Published on 24/05/2023

Hello, after checking we have unfortunately not seen any messages from you. The general dimensions are as follows: A5 (150x200) and A4 (200x300) available in landscape and portrait format. Do not hesitate to contact us at [email protected] if you need more specific information about your order.
Sincerely
Ophélie from Lampephoto.fr

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Bernd E.

Rating: 2 out of 5

Published on 12/12/2022 à 15h18 following a purchase from 01/12/2022

Unclean processing, unfortunately not worth the money. Thus, absolutely none. Further recommendation these products.

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Jeremy J.

Rating: 4 out of 5

Published on 12/12/2022 à 15h01 following a purchase from 01/12/2022

Very nice lamp that should make its effect for Christmas

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Valerie L.

Rating: 4 out of 5

Published on 12/12/2022 à 14h48 following a purchase from 30/11/2022

Hello, I was satisfied with the product I ordered but I wanted to be delivered for my son's birthday and paid accordingly. The delivery date changed the same day as the so-called day. I told you about it and asked for a refund of the shipping costs but no answer from you.

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Jasmin A.

Rating: 1 out of 5

Published on 12/12/2022 à 05h02 following a purchase from 19/11/2022

I never order there again

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Sabrina L.

Rating: 1 out of 5

Published on 11/12/2022 à 19h48 following a purchase from 29/11/2022

Different product than ordered delivered.

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Thomas N.

Rating: 3 out of 5

Published on 11/12/2022 à 15h48 following a purchase from 29/11/2022

Was not completely satisfied. It came wrong goods!

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Remo C.

Rating: 4 out of 5

Published on 11/12/2022 à 15h46 following a purchase from 30/11/2022

Everything is fine, good products

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Sabrina G.

Rating: 1 out of 5

Published on 11/12/2022 à 13h27 following a purchase from 29/11/2022

Delivered broken, seller does not respond to emails

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Sylvie E.

Rating: 4 out of 5

Published on 11/12/2022 à 12h19 following a purchase from 29/11/2022

A little disappointed that the picture is not whole. Otherwise very nice.

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cecile B.

Rating: 3 out of 5

Published on 11/12/2022 à 12h12 following a purchase from 30/11/2022

Disappointed because I had ordered batteries with my purchase but I did not receive them. Complicated to make a complaint on the site.

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, as explained during our email exchanges, the missing batteries to your order have been shipped, thank you for contacting us by email to rectify our oversight, we hope you like your lamp and we would be very grateful for a change in your opinion.
Sincerely
Ophélie from Lampephoto.fr

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Sandra B.

Rating: 4 out of 5

Published on 11/12/2022 à 09h34 following a purchase from 28/11/2022

More than satisfied

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Petra F.

Rating: 3 out of 5

Published on 10/12/2022 à 19h14 following a purchase from 29/11/2022

Is nice, but not worth the price.

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Brigitte V.

Rating: 3 out of 5

Published on 10/12/2022 à 18h49 following a purchase from 28/11/2022

Problem inserting the batteries in the base but otherwise good

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, do not hesitate to send us the details of your concern at this address: [email protected], we are at your disposal to find a solution to satisfy you and hope that our lamp will please you.
Sincerely,
Ophélie from Lampephoto.fr

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Elodie R.

Rating: 1 out of 5

Published on 10/12/2022 à 17h53 following a purchase from 29/11/2022

Leave a mail the day of receipt of the package to date still no response, nor refund pay 3 box gifts received that 1 only!

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Laura D.

Rating: 3 out of 5

Published on 10/12/2022 à 14h50 following a purchase from 29/11/2022

Late delivery but good product

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we are sorry for this inconvenience, unfortunately beyond our control, we hope you will not hold us responsible and appreciate that you like your lamp.
Best regards,
Ophélie from Lampephoto.fr

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Ainhoa B.

Rating: 4 out of 5

Published on 10/12/2022 à 14h09 following a purchase from 27/11/2022

Very good

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Jeannette S.

Rating: 3 out of 5

Published on 10/12/2022 à 12h50 following a purchase from 28/11/2022

Lamps are quite o.k. But should get three for the price of two, but have received only two.

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Magdalena R.

Rating: 1 out of 5

Published on 09/12/2022 à 19h19 following a purchase from 28/11/2022

Unfortunately the product looks much better in pictures than in reality. The quality is also bad and cheap.

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kurt R.

Rating: 4 out of 5

Published on 09/12/2022 à 18h28 following a purchase from 29/11/2022

Fast delivery, very good value for money

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Ludmilla H.

Rating: 4 out of 5

Published on 08/12/2022 à 18h01 following a purchase from 27/11/2022

Satisfied with my purchase, I removed one star because the packaging was basic and the price proposed for a gift wrap seems too excessive.

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Juan José N.

Rating: 4 out of 5

Published on 08/12/2022 à 17h36 following a purchase from 26/11/2022

Very cool

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Aurélie V.

Rating: 4 out of 5

Published on 08/12/2022 à 11h59 following a purchase from 25/11/2022

Great quality and very pretty. However the round cut was not very well done.

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Emeline M.

Rating: 4 out of 5

Published on 08/12/2022 à 11h50 following a purchase from 26/11/2022

Lamp ok, the pictures come out pretty well.

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Ricardo M.

Rating: 2 out of 5

Published on 08/12/2022 à 09h47 following a purchase from 26/11/2022

There was a problem with my remote controls. It's impossible to reach the service department. Otherwise I liked it.

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, We hope that our email exchanges have helped you and satisfied you. We apologize again for the delay in responding and we thank you for your understanding.
Sincerely,
Ophélie from Lampephoto.fr

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Daniel B.

Rating: 3 out of 5

Published on 07/12/2022 à 17h57 following a purchase from 25/11/2022

A little disappointed with the rendering

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nathalie V.

Rating: 4 out of 5

Published on 07/12/2022 à 10h13 following a purchase from 18/11/2022

Received and very. Beautiful lamp I have. I have since re-ordered 3 lamps that have not arrived and no info and no way to contact them

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Renate G.

Rating: 2 out of 5

Published on 07/12/2022 à 09h07 following a purchase from 24/11/2022

unfortunately, the lamp arrived broken here - has leaked - had to be returned - have ordered a new one though and hope that it works better this time.

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Catherine O.

Rating: 1 out of 5

Published on 06/12/2022 à 16h45 following a purchase from 24/11/2022

I didn't receive the right bases, but the photo plates are very nice and I'm waiting for the return of the right bases

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Response from Pictyourlamp.com Published on 16/05/2023

Hello, we are glad to know that you like our product. We have, as agreed together by email, sent the missing bases. Please do not hesitate to contact us at [email protected] if you have any questions. We would be very grateful for an update of your opinion.
Sincerely,
Ophélie from Lampephoto.fr

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Miray K.

Rating: 4 out of 5

Published on 05/12/2022 à 19h24 following a purchase from 24/11/2022

Very beautiful !!!

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Anthony H.

Rating: 4 out of 5

Published on 05/12/2022 à 17h57 following a purchase from 24/11/2022

Very nice, too bad it's not glass.

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VIVIANE C.

Rating: 4 out of 5

Published on 05/12/2022 à 08h40 following a purchase from 23/11/2022

great; fast delivery, ok packaging

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Nicolas B.

Rating: 2 out of 5

Published on 04/12/2022 à 17h04 following a purchase from 21/11/2022

The plexi glass does not fit in the support (too wide) waiting for the return

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we were able to ship the base corresponding to your order of 21/11. We are sorry for the inconvenience and your understanding during our exchanges was greatly appreciated. We wish you a happy holiday season.
Sincerely
Ophélie from Lampephoto.fr

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Enrico K.

Rating: 4 out of 5

Published on 04/12/2022 à 15h41 following a purchase from 23/11/2022

Problem free delivery

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Veronique R.

Rating: 3 out of 5

Published on 04/12/2022 à 15h10 following a purchase from 23/11/2022

Article in conformity with the request. Personalized text very well placed at the level of the photo. Great result. Received very quickly. I highly recommend it is very serious

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we are delighted to know that you enjoyed your photo lamp and our services, we hope to see you soon and would be very grateful for an update on your review.
Sincerely
Ophelia from Lampephoto.fr

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joseph M.

Rating: 4 out of 5

Published on 04/12/2022 à 14h56 following a purchase from 23/11/2022

Once offered I could evaluate the quality.

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Swantje W.

Rating: 3 out of 5

Published on 03/12/2022 à 18h33 following a purchase from 22/11/2022

Lamp is super 😊 However, there was unfortunately a complaint with the base, which ran a bit slow. Is now but settled, but therefore unfortunately point deduction.

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Marie-Hélène S.

Rating: 4 out of 5

Published on 03/12/2022 à 15h39 following a purchase from 22/11/2022

Ras

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