Customer reviews of Pictyourlamp.com

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Anthony H.

Rating: 4 out of 5

Published on 05/12/2022 à 17h57 following a purchase from 24/11/2022

Very nice, too bad it's not glass.

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Viviane C.

Rating: 4 out of 5

Published on 05/12/2022 à 08h40 following a purchase from 23/11/2022

great; fast delivery, ok packaging

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Nicolas B.

Rating: 2 out of 5

Published on 04/12/2022 à 17h04 following a purchase from 21/11/2022

The plexi glass does not fit in the support (too wide) waiting for the return

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we were able to ship the base corresponding to your order of 21/11. We are sorry for the inconvenience and your understanding during our exchanges was greatly appreciated. We wish you a happy holiday season.
Sincerely
Ophélie from Lampephoto.fr

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Enrico K.

Rating: 4 out of 5

Published on 04/12/2022 à 15h41 following a purchase from 23/11/2022

Problem free delivery

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Veronique R.

Rating: 3 out of 5

Published on 04/12/2022 à 15h10 following a purchase from 23/11/2022

Article in conformity with the request. Personalized text very well placed at the level of the photo. Great result. Received very quickly. I highly recommend it is very serious

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we are delighted to know that you enjoyed your photo lamp and our services, we hope to see you soon and would be very grateful for an update on your review.
Sincerely
Ophelia from Lampephoto.fr

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Joseph M.

Rating: 4 out of 5

Published on 04/12/2022 à 14h56 following a purchase from 23/11/2022

Once offered I could evaluate the quality.

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Swantje W.

Rating: 3 out of 5

Published on 03/12/2022 à 18h33 following a purchase from 22/11/2022

Lamp is super 😊 However, there was unfortunately a complaint with the base, which ran a bit slow. Is now but settled, but therefore unfortunately point deduction.

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Marie-Hélène S.

Rating: 4 out of 5

Published on 03/12/2022 à 15h39 following a purchase from 22/11/2022

Ras

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Ethan L.

Rating: 3 out of 5

Published on 03/12/2022 à 12h11 following a purchase from 22/11/2022

Super nice but light problem after a week of use

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Response from Pictyourlamp.com Published on 24/05/2023

Hello, we are glad to know that you like your photo lamp and we apologize again for this rare inconvenience, if you encounter new problems, do not hesitate to contact us at [email protected].
Sincerely
Ophélie from Lampephoto.fr

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Stephanie D.

Rating: 3 out of 5

Published on 02/12/2022 à 21h41 following a purchase from 20/11/2022

Have actually imagined something better under it

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Olena L.

Rating: 1 out of 5

Published on 02/12/2022 à 20h14 following a purchase from 18/11/2022

Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...

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Sylvie B.

Rating: 3 out of 5

Published on 02/12/2022 à 15h20 following a purchase from 19/11/2022

Disappointed because the size of the frame is only half of what was ordered, it should be A4

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
we are sorry to hear that you were disappointed by the size of the frame in your order. Please contact us at [email protected] so that we can resolve the problem as soon as possible.
Have a nice day,
Lisa from lampephoto.fr

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Jennifer S.

Rating: 4 out of 5

Published on 02/12/2022 à 10h56 following a purchase from 20/11/2022

Order received quickly! Item conforms.

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Patrick F.

Rating: 4 out of 5

Published on 01/12/2022 à 16h41 following a purchase from 19/11/2022

I received my package quite quickly. Both my orders were well protected. I highly recommend

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Chanel H.

Rating: 1 out of 5

Published on 01/12/2022 à 11h57 following a purchase from 20/11/2022

I Still don't have my painting!

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Catherine C.

Rating: 3 out of 5

Published on 28/11/2022 à 23h21 following a purchase from 17/11/2022

Delivery sent to a relay while paid to deliver to a home more received message dpd as delivered after received message time posted as delivered 2 hours later another message telling me delivered to a relay no address!.while should be delivered to a home! In addition claws Not very happy

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
We are sorry for the inconvenience but delivery is not our responsibility.
have a nice day,
Lisa from lampephoto.fr

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Melina G.

Rating: 4 out of 5

Published on 28/11/2022 à 12h05 following a purchase from 17/11/2022

Delivered quickly and in very good condition as described.

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Tea N.

Rating: 3 out of 5

Published on 28/11/2022 à 07h34 following a purchase from 15/11/2022

Order not complete. Contacted twice and received no feedback.

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Valérie L.

Rating: 4 out of 5

Published on 27/11/2022 à 20h36 following a purchase from 16/11/2022

Very nice lamp, fast delivery, but a little hard to insert the plexi on the base, but otherwise perfect

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Mireille L.

Rating: 4 out of 5

Published on 27/11/2022 à 16h07 following a purchase from 16/11/2022

I recommend, same after sales service

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Sylvie R.

Rating: 3 out of 5

Published on 26/11/2022 à 18h18 following a purchase from 15/11/2022

The base works well but the lanbe is rough and there are some small hiccups in the manufacturing process.

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Response from Pictyourlamp.com Published on 26/05/2023

Hello, we hope that your new lamp has arrived at its destination in good condition. We hope that we have reassured you about our products and that you will like them. We would be very grateful if you could review your opinion of us.
Sincerely
Ophélie from Lampephoto.fr

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Sabrina E.

Rating: 2 out of 5

Published on 26/11/2022 à 18h08 following a purchase from 15/11/2022

I received my order but it was incomplete. I sent a message a week ago to report the problem and no response in return. It doesn't make me want to recommend this site.

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Response from Pictyourlamp.com Published on 24/05/2023

Hello, we apologize again for the delay in processing your message and thank you for your understanding. We hope that we have been able to change your mind about our site and our services.
Sincerely
Ophélie from Lampephoto.fr

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Benoit T.

Rating: 3 out of 5

Published on 26/11/2022 à 06h45 following a purchase from 13/11/2022

order a wooden base bluetooth received black base bluetooth otherwise nice

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Response from Pictyourlamp.com Published on 24/05/2023

Hello, we hope your cradle arrived safely, we thank you for your order and would be very grateful for an update on your review.
Sincerely
Ophélie from Lampephoto.fr

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Lili T.

Rating: 1 out of 5

Published on 25/11/2022 à 22h43 following a purchase from 11/11/2022

Received the plate in good condition. But the support is not working. And to this day, no answer to my email...

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Stéphanie B.

Rating: 2 out of 5

Published on 25/11/2022 à 19h18 following a purchase from 13/11/2022

Disappointed with this reception after 2 mails sent for problem of the base, automatic answers and no resolution of my problem.

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Karin C.

Rating: 4 out of 5

Published on 25/11/2022 à 12h33 following a purchase from 14/11/2022

Leuke lamp, alleen jammer dat ik express kosten (24uurs levering) heb moeten betalen voor iets dat te laat geleverd werd. Daarom een ster minder. Ik kreeg het pakketje 10 minuten voordat ik wegging naar de ontvanger.

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Paolo S.

Rating: 2 out of 5

Published on 24/11/2022 à 18h05 following a purchase from 11/11/2022

The lamp is beautiful. Too bad I had also ordered the gift box and a usb socket but they were not in the package.

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Anita G.

Rating: 4 out of 5

Published on 24/11/2022 à 17h55 following a purchase from 12/11/2022

Order received quickly RAS

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Philippe N.

Rating: 4 out of 5

Published on 24/11/2022 à 12h42 following a purchase from 12/11/2022

CORRECT

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Lydia B.

Rating: 1 out of 5

Published on 22/11/2022 à 23h34 following a purchase from 06/11/2022

Order late it was marked 24 hours, package broken

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Response from Pictyourlamp.com Published on 16/05/2023

Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr

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Enrico C.

Rating: 4 out of 5

Published on 21/11/2022 à 18h51 following a purchase from 11/11/2022

I received my order and it was exactly what I wanted, very happy with my choice

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Laurent S.

Rating: 4 out of 5

Published on 21/11/2022 à 15h03 following a purchase from 10/11/2022

Photo 4 could have been zoomed in a bit more and the little word put on 2 lines to be a bit more readable. That's why I removed one star. For the rest (price, service, speed, delivery), it was perfect. I think the photo will be appreciated (it's for a gift). Bravo for what you do. Good continuation. Best wishes.

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Shalie B.

Rating: 1 out of 5

Published on 21/11/2022 à 08h29 following a purchase from 26/09/2022

Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.

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Anne Marie V.

Rating: 4 out of 5

Published on 20/11/2022 à 15h23 following a purchase from 06/11/2022

Satisfied with the achievement

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Seraina B.

Rating: 1 out of 5

Published on 19/11/2022 à 20h27 following a purchase from 07/11/2022

Zum kotzen

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Sandrine R.

Rating: 3 out of 5

Published on 19/11/2022 à 16h06 following a purchase from 08/11/2022

It is more a night light than a lamp, rather a gadget, for the price, not terrible

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André F.

Rating: 4 out of 5

Published on 18/11/2022 à 20h16 following a purchase from 05/11/2022

Careful work but disappointed at the commercial level. Indeed, I made 4 orders in 14 days and they offered me a personalized key ring... Nice I would say! Unfortunately to benefit from the gift I have to place a 5th order, I admit that in these conditions 4 stars is nice ...

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Dac V.

Rating: 1 out of 5

Published on 18/11/2022 à 14h43 following a purchase from 07/11/2022

Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost

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Nelly N.

Rating: 4 out of 5

Published on 18/11/2022 à 12h06 following a purchase from 30/10/2022

Original and well packaged lamp I recommend Nice gift idea

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Mike K.

Rating: 4 out of 5

Published on 18/11/2022 à 06h56 following a purchase from 04/11/2022

Beautiful part, I like. Will before the holidays sure to strike again ;-)

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