The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Hello, we are glad to know that you like your photo lamp and we apologize again for this rare inconvenience, if you encounter new problems, do not hesitate to contact us at [email protected].
Sincerely
Ophélie from Lampephoto.fr
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Stephanie D.
Rating: 3 out of 5
following a purchase from 20/11/2022
Have actually imagined something better under it
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Olena L.
Rating: 1 out of 5
following a purchase from 18/11/2022
Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...
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sylvie B.
Rating: 3 out of 5
following a purchase from 19/11/2022
Disappointed because the size of the frame is only half of what was ordered, it should be A4
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Response from Pictyourlamp.com
Hello,
we are sorry to hear that you were disappointed by the size of the frame in your order. Please contact us at [email protected] so that we can resolve the problem as soon as possible.
Have a nice day,
Lisa from lampephoto.fr
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Jennifer S.
Rating: 4 out of 5
following a purchase from 20/11/2022
Order received quickly! Item conforms.
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Patrick F.
Rating: 4 out of 5
following a purchase from 19/11/2022
I received my package quite quickly. Both my orders were well protected. I highly recommend
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Chanel H.
Rating: 1 out of 5
following a purchase from 20/11/2022
I Still don't have my painting!
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Catherine C.
Rating: 3 out of 5
following a purchase from 17/11/2022
Delivery sent to a relay while paid to deliver to a home more received message dpd as delivered after received message time posted as delivered 2 hours later another message telling me delivered to a relay no address!.while should be delivered to a home! In addition claws Not very happy
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Response from Pictyourlamp.com
Hello,
We are sorry for the inconvenience but delivery is not our responsibility.
have a nice day,
Lisa from lampephoto.fr
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Melina G.
Rating: 4 out of 5
following a purchase from 17/11/2022
Delivered quickly and in very good condition as described.
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Tea N.
Rating: 3 out of 5
following a purchase from 15/11/2022
Order not complete. Contacted twice and received no feedback.
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Valérie L.
Rating: 4 out of 5
following a purchase from 16/11/2022
Very nice lamp, fast delivery, but a little hard to insert the plexi on the base, but otherwise perfect
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Mireille L.
Rating: 4 out of 5
following a purchase from 16/11/2022
I recommend, same after sales service
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Sylvie R.
Rating: 3 out of 5
following a purchase from 15/11/2022
The base works well but the lanbe is rough and there are some small hiccups in the manufacturing process.
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Response from Pictyourlamp.com
Hello, we hope that your new lamp has arrived at its destination in good condition. We hope that we have reassured you about our products and that you will like them. We would be very grateful if you could review your opinion of us.
Sincerely
Ophélie from Lampephoto.fr
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Sabrina E.
Rating: 2 out of 5
following a purchase from 15/11/2022
I received my order but it was incomplete. I sent a message a week ago to report the problem and no response in return. It doesn't make me want to recommend this site.
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Response from Pictyourlamp.com
Hello, we apologize again for the delay in processing your message and thank you for your understanding. We hope that we have been able to change your mind about our site and our services.
Sincerely
Ophélie from Lampephoto.fr
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Benoit T.
Rating: 3 out of 5
following a purchase from 13/11/2022
order a wooden base bluetooth received black base bluetooth otherwise nice
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Response from Pictyourlamp.com
Hello, we hope your cradle arrived safely, we thank you for your order and would be very grateful for an update on your review.
Sincerely
Ophélie from Lampephoto.fr
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Lili T.
Rating: 1 out of 5
following a purchase from 11/11/2022
Received the plate in good condition. But the support is not working. And to this day, no answer to my email...
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Stéphanie B.
Rating: 2 out of 5
following a purchase from 13/11/2022
Disappointed with this reception after 2 mails sent for problem of the base, automatic answers and no resolution of my problem.
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Karin C.
Rating: 4 out of 5
following a purchase from 14/11/2022
Leuke lamp, alleen jammer dat ik express kosten (24uurs levering) heb moeten betalen voor iets dat te laat geleverd werd. Daarom een ster minder. Ik kreeg het pakketje 10 minuten voordat ik wegging naar de ontvanger.
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Paolo S.
Rating: 2 out of 5
following a purchase from 11/11/2022
The lamp is beautiful. Too bad I had also ordered the gift box and a usb socket but they were not in the package.
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Anita G.
Rating: 4 out of 5
following a purchase from 12/11/2022
Order received quickly RAS
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PHILIPPE N.
Rating: 4 out of 5
following a purchase from 12/11/2022
CORRECT
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Lydia B.
Rating: 1 out of 5
following a purchase from 06/11/2022
Order late it was marked 24 hours, package broken
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Response from Pictyourlamp.com
Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
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Enrico C.
Rating: 4 out of 5
following a purchase from 11/11/2022
I received my order and it was exactly what I wanted, very happy with my choice
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LAURENT S.
Rating: 4 out of 5
following a purchase from 10/11/2022
Photo 4 could have been zoomed in a bit more and the little word put on 2 lines to be a bit more readable. That's why I removed one star. For the rest (price, service, speed, delivery), it was perfect. I think the photo will be appreciated (it's for a gift). Bravo for what you do. Good continuation. Best wishes.
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Shalie B.
Rating: 1 out of 5
following a purchase from 26/09/2022
Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.
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Anne Marie V.
Rating: 4 out of 5
following a purchase from 06/11/2022
Satisfied with the achievement
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Seraina B.
Rating: 1 out of 5
following a purchase from 07/11/2022
Zum kotzen
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Sandrine R.
Rating: 3 out of 5
following a purchase from 08/11/2022
It is more a night light than a lamp, rather a gadget, for the price, not terrible
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André F.
Rating: 4 out of 5
following a purchase from 05/11/2022
Careful work but disappointed at the commercial level. Indeed, I made 4 orders in 14 days and they offered me a personalized key ring... Nice I would say! Unfortunately to benefit from the gift I have to place a 5th order, I admit that in these conditions 4 stars is nice ...
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Dac V.
Rating: 1 out of 5
following a purchase from 07/11/2022
Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost
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NELLY N.
Rating: 4 out of 5
following a purchase from 30/10/2022
Original and well packaged lamp I recommend Nice gift idea
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Mike K.
Rating: 4 out of 5
following a purchase from 04/11/2022
Beautiful part, I like. Will before the holidays sure to strike again ;-)
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Christine D.
Rating: 4 out of 5
following a purchase from 31/10/2022
VERY GOOD
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Charles L.
Rating: 1 out of 5
following a purchase from 03/11/2022
Very disappointed much too expensive by the product a real gadget
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Nadia L.
Rating: 3 out of 5
following a purchase from 29/10/2022
Disappointed with the size, I thought it was going to be bigger otherwise the rendering is nice
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Response from Pictyourlamp.com
Hello, we are glad to hear that you like the rendering of your photo lamp. We are sorry for your inconvenience, we try to make our sites as understandable as possible for you. If you have any questions, we can be reached at [email protected].
Sincerely
Ophélie from Lampephoto.fr
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Solenn L.
Rating: 1 out of 5
following a purchase from 30/10/2022
I ordered 2 items and received nothing I hope to receive next week
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Response from Pictyourlamp.com
Hello, following our email exchanges, we hope to have been able to reassure you and are sorry for the inconvenience caused by the abnormally long delay of your delivery. If you have any further questions please contact us at [email protected] . It would be a pleasure to see your opinion updated.
Sincerely,
Ophélie from Lampephoto.fr
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jimmy D.
Rating: 1 out of 5
following a purchase from 02/11/2022
It was not what i thought it was
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VERONIQUE O.
Rating: 4 out of 5
following a purchase from 30/10/2022
Fast delivery A little disappointed by my purchase
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sophie P.
Rating: 3 out of 5
following a purchase from 29/10/2022
Very nice once in operation but a little disappointed despite advertising a 15×20 plate but finally it is 15×17 a little too bad I am undecided on a next purchase!
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Response from Pictyourlamp.com
Hello Sophie, thank you for your review of our Lampephoto.fr website. We're delighted that you enjoyed using our lamp, despite the slightly smaller size than you expected.
Have a nice day,
Lisa from lampephoto.fr
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Sabrina C.
Rating: 4 out of 5
following a purchase from 29/10/2022
Fast shipping Perfect packaging Only hitch a little expensive for what it is without counting the fdp that increases the note
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