Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
5 8 027 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2, 3 and 4 stars

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K
Karen S.
Rating: 4 out of 5
following a purchase from 30/10/2022
Very nice. I have not been able to see the lamp in operation yet as it is a gift. Nice gift box. I am satisfied
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Derrien D.
Rating: 4 out of 5
following a purchase from 27/10/2022
Very fast delivery .very nice product but one of the 2 products is very scratched on one side . Hopefully it is only the protective film. Because it is a gift not yet fully unwrapped because not yet offered.
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CHRISTINE B.
Rating: 4 out of 5
following a purchase from 21/10/2022
The original lamp was appreciated by my son. Good rendering.
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Thomas M.
Rating: 4 out of 5
following a purchase from 26/10/2022
Fast delivery, item met my expectations, good communication
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Noelle H.
Rating: 3 out of 5
following a purchase from 26/10/2022
Corresponds to the order
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Justin F.
Rating: 4 out of 5
following a purchase from 23/10/2022
Fast delivery top quality I would have liked to have a view before but otherwise really cool I can only recommend
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Sabrina G.
Rating: 4 out of 5
following a purchase from 23/10/2022
Super beautiful and like the picture thank you
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Nadine T.
Rating: 4 out of 5
following a purchase from 17/10/2022
Good value for money Excellent delivery time
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Kirsten K.
Rating: 1 out of 5
following a purchase from 13/10/2022
I am very disappointed!!! The expensive 24 hour delivery service arrived only 3 days late, my name was misspelled, the motif was reversed, my complaints went unanswered.
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Katrin G.
Rating: 3 out of 5
following a purchase from 12/10/2022
Very fast delivery
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Nathalie L.
Rating: 1 out of 5
following a purchase from 11/10/2022
Very disappointed the plexiglass plate was not the right size, I had to have it cut to the right size. It's a pity especially since it was for a gift so the me of the accounting details!
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Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience.
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
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Bruno C.
Rating: 4 out of 5
following a purchase from 10/10/2022
Hello, I thought that the images would come out more. A little disappointed on this side. Otherwise, it's a good performance.
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Cindy G.
Rating: 1 out of 5
following a purchase from 13/10/2022
No response to my mails. Wanted to send something back but no one responds. Never again will I buy something from you
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Semra Y.
Rating: 1 out of 5
following a purchase from 06/10/2022
very scratched and cheap quality have expected more for 50€
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Hélène B.
Rating: 2 out of 5
following a purchase from 08/10/2022
Disappointed, I had ordered a few years ago and we had received a beautiful lamp engraved on glass. So I ordered again with my eyes closed and what a surprise to discover a plexiglass instead of glass... Too bad, if I need to place an order of this type again, I will go and see what is done by the competition...
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Melissa B.
Rating: 1 out of 5
following a purchase from 07/10/2022
Package received broken, very disappointed
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Response from Pictyourlamp.com
Hello, we are sorry to hear that, this inconvenience is unfortunately independent of us and it usually occurs during delivery by carrier. However, do not hesitate to contact us at [email protected] and we will be able to send you back your order as well as a commercial gesture to apologize for the inconvenience caused.
Sincerely,
Ophélie from Lampephoto.fr
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Sem V.
Rating: 2 out of 5
following a purchase from 05/10/2022
Dear mr/mrs The bottom of the lamp was very dirty i cant clean it because it is incide Kind regards sem
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Véronique C.
Rating: 4 out of 5
following a purchase from 02/10/2022
Order arrived well but not with the right base The person who received the complaint was very responsive (thank you) Satisfied, I recommend
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Alain V.
Rating: 4 out of 5
following a purchase from 01/10/2022
The lamp is in the whole is correct the fast sending the downside the format slightly small for the price otherwise I advise lamp very original
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Marine D.
Rating: 4 out of 5
following a purchase from 01/10/2022
Very good
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José louis H.
Rating: 4 out of 5
following a purchase from 01/10/2022
Very good and fast site
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David C.
Rating: 4 out of 5
following a purchase from 29/09/2022
I am satisfied with my purchase.
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Beatrice S.
Rating: 3 out of 5
following a purchase from 27/09/2022
the photo is great,but the base was defective and no one responded to my request,too bad about the gift for mom
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Anne M.
Rating: 3 out of 5
following a purchase from 29/09/2022
Good quality, neat shipping but there is no inscription that I had put
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Response from Pictyourlamp.com
Hello, we hope we were able to rectify our error on your order and we apologize again for this inconvenience. We would be delighted to hear that you were satisfied with our commercial gesture.
Sincerely
Ophélie from Lampephoto.fr
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Isabelle B.
Rating: 4 out of 5
following a purchase from 27/09/2022
Not bad at all! Very fast delivery! Nice little gadget with the pictures that look good. A little expensive.
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Gabriele B.
Rating: 1 out of 5
following a purchase from 25/09/2022
Not satisfied have already sent 2 maul because of a complaint because at the base the charging socket is broken and asked for replacement unfortunately no response received not customer friendly
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Léa H.
Rating: 3 out of 5
following a purchase from 21/09/2022
Magnificent lamp, the only drawback is that it does not work with batteries, it must necessarily be connected
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Response from Pictyourlamp.com
Hello, we hope we have been able to help you solve your problem, if any new complication should appear, you can contact us again at [email protected]. We would be very grateful for an update of your opinion.
Sincerely
Ophélie from Lampephoto.fr
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ADELINE ou SEBASTIEN G.
Rating: 4 out of 5
following a purchase from 22/09/2022
Great, just a small detail that bothers me. On the website there is a photo of a couple with trees in the background, and on your reproduction there are no trees. We thought that you were going to make only the people when we ordered, but now we have a TV behind etc. .... I did see that there was a box where to note the particulars but your example had not put us in the ear in this sense.
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Karst H.
Rating: 2 out of 5
following a purchase from 22/09/2022
Er kwam geen bevestiging van mijn bestelling. Kwaliteit is niet goed ( slecht)
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Ralf J.
Rating: 2 out of 5
following a purchase from 20/09/2022
The size of the lamp differs significantly from the specified dimensions.
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Véronique M.
Rating: 3 out of 5
following a purchase from 18/09/2022
Very nice lamp... I recommend...
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Response from Pictyourlamp.com
Hello, we are happy to hear that you like your photo lamp, a review of your opinion would be a great support.
Sincerely
Ophélie from Lampephoto.fr
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Tina P.
Rating: 4 out of 5
following a purchase from 16/09/2022
It turned out great. The surprise is successful . Fast delivery. Again and again with pleasure .
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Michael A.
Rating: 1 out of 5
following a purchase from 16/09/2022
The result is an absolute disaster and a cheek, has nothing identical with the photos of your website. You advertise with premium quality and top design, but these are by no means recognizable. Which qualified designer was at work here is a mystery to me. The only thing that is qualitatively somewhat higher in delivery, which is the base whereby one must not forget the price. I urge you to call out a reasonable work!
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Catherine A.
Rating: 4 out of 5
following a purchase from 18/09/2022
The lamp delighted my grandson. The delivery was fast, I really appreciated the different messages for the progress and the routing of my order. The only small concern was the delivery place different from the one chosen...without much consequence though. If I find the model I'm looking for for a new lamp, I will renew an order.
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Brigitte H.
Rating: 4 out of 5
following a purchase from 08/09/2022
Really great Thank you
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Romy V.
Rating: 1 out of 5
following a purchase from 09/09/2022
Glas was helemaal overzien van krassen. Dit was een cadeau en vind het zeer teleurstellend hoe ik dit heb moeten afleveren. Vandaar 1 ster.
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Virginie H.
Rating: 4 out of 5
following a purchase from 06/09/2022
Very good articles Perfect execution Interesting price Fast delivery
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Clémentine S.
Rating: 4 out of 5
following a purchase from 05/09/2022
Quick and easy thanks 👍🏼
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Dominique P.
Rating: 3 out of 5
following a purchase from 04/09/2022
Mooie lamp maar helaas zit het glas niet stevig op de standaard waardoor het glas veel wiebelt
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Karen D.
Rating: 2 out of 5
following a purchase from 02/09/2022
My lamp only holds batteries for two days 🙄
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Response from Pictyourlamp.com
If you encounter any further complications, please do not hesitate to contact us again at [email protected].
Sincerely
Ophelia from Lampephoto
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