Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 2, 3 and 4 stars

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Laëtitia Palazzone S.
Rating: 4 out of 5
following a purchase from 19/06/2022
Thank you very much
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Sonia B.
Rating: 4 out of 5
following a purchase from 23/05/2022
Package arrived in perfect condition! Happy with my purchase
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Elisa K.
Rating: 3 out of 5
following a purchase from 14/06/2022
Very nice but the light only works halfway and the remote control
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Response from Pictyourlamp.com
Hello,
if you have any problems with your base, please contact us at [email protected] and we'll replace it for you.
have a nice day,
Lisa from lampephoto.fr
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Laurence L.
Rating: 2 out of 5
following a purchase from 14/06/2022
The principle is great. I ordered a Harley Davidson lamp. In the package, there is unfortunately a small piece of broken plastic representing the rear view mirror. It was a gift I gave to a Harley fan friend who told me it was no big deal and that she would put a glue dot. But it was still embarrassing for me.
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Response from Pictyourlamp.com
Hello, sorry to hear about this, unfortunately this problem occurs during delivery and despite protection packages can be damaged. We can be reached at [email protected] if we can help we will gladly do so.
Sincerely
Ophélie from Lampephoto.fr
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Sam B.
Rating: 3 out of 5
following a purchase from 13/06/2022
The lamp 💡 is great, only the remote control is broken and no response back from the company
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Caroline D.
Rating: 3 out of 5
following a purchase from 11/06/2022
Lamp Conforms to what is presented.
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Giuliano V.
Rating: 3 out of 5
following a purchase from 02/05/2022
I expected more
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Sjoukje Z.
Rating: 4 out of 5
following a purchase from 12/06/2022
Nice present for my son and daughter in law birthday and 1 year weddingday.
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Walid P.
Rating: 4 out of 5
following a purchase from 12/06/2022
A little too expensive...but product conforms to expectations, delivery on time, serious company.
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Lucy S.
Rating: 3 out of 5
following a purchase from 10/06/2022
Unfortunately, only the plexiglass arrived and not the LED socket. However, this was quickly clarified with customer service and the LED base will now be reshipped.
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Sabrina A.
Rating: 3 out of 5
following a purchase from 09/06/2022
Fast and careful shipping. A small downside on the quality of cutting the plate: not very well done
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Response from Pictyourlamp.com
Hello,
We're sorry for the inconvenience, please contact us at [email protected], we'll take the time to solve your problem.
have a nice day,
Lisa from lampephoto.fr
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Joelle D.
Rating: 1 out of 5
following a purchase from 07/06/2022
The lamp does not work and I do not have a phone number to reach this seller
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Jeannine M.
Rating: 1 out of 5
following a purchase from 05/06/2022
Bonghjornu I am not happy the light block does not work and can on top
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Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Alexandra from Lampephoto.fr
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Marie Paule F.
Rating: 3 out of 5
following a purchase from 06/06/2022
Hello Mister Madam Package received well packaged Not put into service as it is a gift 💝 for my Grandson M.U fan.
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Remco S.
Rating: 2 out of 5
following a purchase from 25/05/2022
The product is fine. I wasn't satisfied with the delivery however. I paid the extra money for 24-hour delivery by Fedex, and I didn't receive the lamp until 5 days later. There was a bank holiday and weekend in between, so I would have understood if it had taken 2-3 days, but this was way too long. I sent an e-mail to pictyourlamp.com to which I received a short and formal answer, and when I asked for reimbursement of the extra costs, pictyourlamp never got back to me.
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Corinne J.
Rating: 4 out of 5
following a purchase from 02/06/2022
great but the dimensions don't match, smaller ???
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Islem B.
Rating: 4 out of 5
following a purchase from 02/06/2022
The delivery was fast and top, the product corresponds well to the order except some imperfections in the plastic of the plate. I would have liked to find a product with a bluetooth connection to stream from a smartphone and a radio with an integration with Google Cast audio for example or an intelligent assistant to make the product much more useful.
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Burcu B.
Rating: 4 out of 5
following a purchase from 31/05/2022
Super blij met mijn product! Snel geleverd en klantenservice is ook super snel!
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Nadine B.
Rating: 4 out of 5
following a purchase from 26/05/2022
Product corresponds well to the description of the merchant. Very good packaging.
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Jean Philippe J.
Rating: 2 out of 5
following a purchase from 24/05/2022
Product conforms to the order but delivery time not respected (one week instead of 24/48 hours as indicated in the ad)
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Response from Pictyourlamp.com
Hello, we are sorry that you are not satisfied with the delivery time. However, the delivery time of the carrier is one thing, but we also have the manufacturing time of 24 hours to take into account.
Sorry again,
have a nice day,
Lisa from Lampephoto.fr
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Armand C.
Rating: 4 out of 5
following a purchase from 26/05/2022
Very satisfied, I recommend😉
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Jasmin B.
Rating: 4 out of 5
following a purchase from 26/05/2022
Easy and fast order and delivery!
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Gwladys B.
Rating: 4 out of 5
following a purchase from 25/05/2022
Very nice lamp
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Amelie D.
Rating: 3 out of 5
following a purchase from 26/05/2022
Beautiful thing but to pay a supplement to have it the mother's day and that arrived that Tuesday instead of Saturday I was a little disgusted But the lamp is super beautiful I advise
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Response from Pictyourlamp.com
Hello, we apologize for this inconvenience, which is unfortunately beyond our control. During these busy periods, delivery times can sometimes be longer than we can anticipate. We are nevertheless delighted to know that you are satisfied with the rendering of your lampephoto.
Sincerely
Ophélie from Lampephoto.fr
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Jordane V.
Rating: 4 out of 5
following a purchase from 26/05/2022
Very nice product but unfortunately defective. The light box does not work very well...
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Julie B.
Rating: 2 out of 5
following a purchase from 23/05/2022
One of the touch pads does not work.
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Response from Pictyourlamp.com
Hello, according to our email exchanges, your cradle will have been shipped to your address. Please do not hesitate to contact us again at [email protected] if you encounter any problems. We really appreciate your understanding and would be grateful to hear from you again.
Sincerely
Ophélie from Lampephoto.fr
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Nicole K.
Rating: 4 out of 5
following a purchase from 23/05/2022
I had not received an order confirmation:(, but otherwise everything went well and the result is great
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Rachid A.
Rating: 4 out of 5
following a purchase from 24/05/2022
Nice lamp. The result is great. The sales and after-sales service is also very responsive in case of questions or problems.
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Kévin G.
Rating: 1 out of 5
following a purchase from 23/05/2022
Article ordered on Tuesday, delivery service chosen 24h48h and article received 6 days later not serious
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Response from Pictyourlamp.com
Hello, following your order of 23/05 the delivery time on this period of Mother's Day, the carriers may encounter difficulties and results in delays in deliveries beyond our control. We are at your disposal if you have other questions, contact this address [email protected] . We are sorry for your inconvenience and hope that your order can still be a pleasure.
Sincerely
Ophélie from Lampephoto.fr
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Tanja M.
Rating: 4 out of 5
following a purchase from 21/05/2022
The lamp is really great and my husband was very pleased. The only criticism was unfortunately the delivery time (Max 72 hours), which was not met and thus the gift was unfortunately not there in time. So rather order a little earlier ;)
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Katia C.
Rating: 3 out of 5
following a purchase from 23/05/2022
Hello I did not receive the key ring.
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Response from Pictyourlamp.com
Hello, we hope we have been able to satisfy you and that your missing key ring has been delivered to you. An update of your review would greatly help us.
Sincerely
Ophélie from Lampephoto.fr
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Sylvie P.
Rating: 4 out of 5
following a purchase from 22/05/2022
Beautiful, my daughters were happy, but we had a problem with the base, I had to recommend one urgently on a site, because one of the two was damaged. But it is a very nice gift to make.
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Julien B.
Rating: 4 out of 5
following a purchase from 22/05/2022
Very satisfied.
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Stéphane B.
Rating: 4 out of 5
following a purchase from 22/05/2022
Satisfied
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Aurélie A.
Rating: 4 out of 5
following a purchase from 22/05/2022
The result is really pretty. I just wish I had a "real" look at what it would look like in the end. So stress until the reception of the package.
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Martina P.
Rating: 1 out of 5
following a purchase from 10/05/2022
The lamp contains a serious optical error, which I have reported. Only a succinct answer comes back that that shouldn't be bad. Another email from me was not even responded to. I think that if you really pay a lot of money for such a lamp, you have to get a 100% good product. I wasn't even offered a discount or anything like that.
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Fabio C.
Rating: 2 out of 5
following a purchase from 19/05/2022
Fast delivery BUT I had asked for an inscription on the lamp which was forgotten
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Response from Pictyourlamp.com
Hello, your return has been sent to your address. If you need any further information or if you encounter any other problem concerning your photo lamp, please do not hesitate to contact us at [email protected].
Sincerely
Ophélie from Lampephoto.fr
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Océane J.
Rating: 3 out of 5
following a purchase from 19/05/2022
Nice but on some pictures bad rendering
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Response from Pictyourlamp.com
Good morning,
Thank you for your comment, Océane. We're sorry to hear that you weren't entirely satisfied with your photos and invite you to contact us at [email protected].
have a nice day,
Lisa from lampephoto.fr
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Marc M.
Rating: 3 out of 5
following a purchase from 19/05/2022
Delivery in the specified period, value average, pictures are successfully reproduced on plexiglass. Unfortunately, only once batteries for light / clock was supplied. Overall rating 3*+
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Kyllian L.
Rating: 4 out of 5
following a purchase from 18/05/2022
Extremely fast delivery and item conforms to the description, contractual with the pictures. Works very well at the reception I recommend. Only downside: no instructions for the bluetooth speaker base.
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