Customer reviews of Pictyourlamp.com

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yohan M.

Rating: 3 out of 5

Published on 17/03/2022 à 13h44 following a purchase from 05/03/2022

At the level of cutting is not well done

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ANDRE C.

Rating: 4 out of 5

Published on 17/03/2022 à 09h28 following a purchase from 03/03/2022

very happy with the product, and fast delivery

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Pauline C.

Rating: 3 out of 5

Published on 12/03/2022 à 08h56 following a purchase from 28/02/2022

Delivery respected and impeccable product

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Response from Pictyourlamp.com Published on 24/05/2023

Hello, we are delighted to know that your order has satisfied you, a change on your review will help us greatly. We thank you for your confidence.
Sincerely
Ophélie from Lampephoto.fr

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Michelle C.

Rating: 4 out of 5

Published on 10/03/2022 à 15h55 following a purchase from 28/02/2022

Satisfied with my purchase. Very nice rendering. Received very quickly

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Gaby S.

Rating: 3 out of 5

Published on 08/03/2022 à 13h20 following a purchase from 24/02/2022

Lamp ok, PayPal debit, delivery ok. But no communication at all. Question when ordering unanswered, also no confirmation.

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Muhammet Ali K.

Rating: 3 out of 5

Published on 03/03/2022 à 18h27 following a purchase from 18/02/2022

The picture and the led is super unfortunately just a little expensive. The delivery was very bad it has not handed me my package and message on email came later

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Carole V.

Rating: 3 out of 5

Published on 03/03/2022 à 17h34 following a purchase from 19/02/2022

Order received very quickly. But, a little disappointed with the product: the printing finishes need to be revised!...

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michael C.

Rating: 2 out of 5

Published on 03/03/2022 à 06h56 following a purchase from 12/02/2022

package received on time and correctly but the lamp is not working. the white color is not working. disappointed with my purchase. i hope to find a solution with the supplier soon

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Response from Pictyourlamp.com Published on 29/12/2023

Hello, we have tried to contact you by e-mail but have not received a reply from you. Please come back to us at [email protected] and we'll try to solve your problem.
Best regards,
Lisa from Lampephoto.fr

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Marjorie R.

Rating: 4 out of 5

Published on 01/03/2022 à 16h02 following a purchase from 16/02/2022

Very nice lamp, fast production and delivery, I recommend this site

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Kathleen D.

Rating: 4 out of 5

Published on 28/02/2022 à 14h13 following a purchase from 17/02/2022

Turned out beautifully

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Chantal F.

Rating: 4 out of 5

Published on 21/02/2022 à 23h35 following a purchase from 10/02/2022

I am very happy with my lamp, very nice, no defects, only disappointment is the price which is a bit expensive.

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Süleyman T.

Rating: 4 out of 5

Published on 21/02/2022 à 15h33 following a purchase from 09/02/2022

Very fast delivery. The product could be better quality, but corresponds to the product content what was offered.

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Stefano C.

Rating: 3 out of 5

Published on 21/02/2022 à 10h40 following a purchase from 10/02/2022

Satisfied with the result but the remote does not work. I request it be sent back to me to give 5 stars!

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Nadia P.

Rating: 3 out of 5

Published on 21/02/2022 à 08h32 following a purchase from 08/02/2022

The A4 format is not respected. A little too expensive.

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
You can contact us at [email protected], so that we can solve your format problem.
have a nice day,
Lisa from lampephoto.fr

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Ghislain D.

Rating: 3 out of 5

Published on 20/02/2022 à 20h06 following a purchase from 09/02/2022

It fits perfectly with what I wanted

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Response from Pictyourlamp.com Published on 30/05/2023

Hello, I'm delighted to hear that you like your photo lamp. An update would be a great help to us and would give us great pleasure.
Sincerely
Ophélie from Lampephoto.fr

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Virginie P.

Rating: 4 out of 5

Published on 20/02/2022 à 19h24 following a purchase from 05/02/2022

Hello, I received the order and it is beautiful. Only, I had ordered aaa batteries at 3,90€ and they were not inside the box. I am missing the batteries, otherwise everything is perfect.

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LAURENT G.

Rating: 4 out of 5

Published on 20/02/2022 à 17h57 following a purchase from 08/02/2022

Fast and Reliable R A S

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Sandrine A.

Rating: 4 out of 5

Published on 20/02/2022 à 14h37 following a purchase from 08/02/2022

Good lamp but the support is not very qualitative

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CAROLINE L.

Rating: 4 out of 5

Published on 20/02/2022 à 11h25 following a purchase from 06/02/2022

Light not bright enough but supe otherwise!

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Melanie D.

Rating: 3 out of 5

Published on 19/02/2022 à 18h05 following a purchase from 07/02/2022

The delivery time is not respected with the amount given

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
We're sorry to hear about this delay, which is unfortunately beyond our control. Carriers may encounter problems during the delivery of your parcels.
Have a nice day,
Lisa from lampephoto.fr

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Blanc M.

Rating: 3 out of 5

Published on 19/02/2022 à 13h56 following a purchase from 06/02/2022

The remote control does not work.

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Response from Pictyourlamp.com Published on 04/01/2024

Good day to you,
following our email exchanges, we hope you have received your new remote control.
Have a nice day,
Lisa from lampephoto.fr

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Wilfred H.

Rating: 4 out of 5

Published on 19/02/2022 à 12h44 following a purchase from 05/02/2022

Very nice, picture is amazing but on the bottom was a piece gleued on but it was not straight otherwise it was 5 stars

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Shirley D.

Rating: 4 out of 5

Published on 18/02/2022 à 22h34 following a purchase from 05/02/2022

Correct

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Céline P.

Rating: 4 out of 5

Published on 18/02/2022 à 22h13 following a purchase from 29/01/2022

Secure payment, very fast delivery.

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Johanna K.

Rating: 3 out of 5

Published on 18/02/2022 à 19h27 following a purchase from 05/02/2022

Problem-free order,super product,fast delivery

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Marie M.

Rating: 4 out of 5

Published on 18/02/2022 à 15h42 following a purchase from 04/02/2022

Very nice

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Renaud S.

Rating: 4 out of 5

Published on 14/02/2022 à 14h18 following a purchase from 03/02/2022

The only problem I have seen is that no one answers the email that is sent, so I had to make another order as I had no answer to my first order that was not accepted.

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DANIELE D.

Rating: 1 out of 5

Published on 14/02/2022 à 12h25 following a purchase from 02/02/2022

Lamp arrived broken

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Response from Pictyourlamp.com Published on 09/11/2022

Bonjour, nous sommes désolé de ce désagrément. Nous faisons de notre mieux pour protéger les lampes pour le transport. Nous vous avons renvoyée votre lampe le 07/02/22 suite à nos échanges. Nous aurions apprécié un avis final un peu plus sympa. Tans pis, merci de votre commande et bonne journée à vous.
cordialement,
Thomas de Pictyourlamp.com

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Hirondine P.

Rating: 3 out of 5

Published on 13/02/2022 à 20h39 following a purchase from 02/02/2022

Not bad but I admit that I expected better! After I received my package very quickly and with a beautiful packaging!

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Response from Pictyourlamp.com Published on 04/01/2024

Hello, we are sorry that you are not entirely satisfied with your order. We have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please don't hesitate to contact us again at [email protected] , we'll be delighted to hear from you.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr

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SANDRINE L.

Rating: 4 out of 5

Published on 13/02/2022 à 17h33 following a purchase from 02/02/2022

Product received quickly -

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Munteanu B.

Rating: 4 out of 5

Published on 13/02/2022 à 16h00 following a purchase from 01/02/2022

Beautiful

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Arzu H.

Rating: 3 out of 5

Published on 13/02/2022 à 13h44 following a purchase from 02/02/2022

I just didn't appreciate the quality of the order whether it was with batteries

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Response from Pictyourlamp.com Published on 04/01/2024

Hello, we're sorry for the inconvenience. We do our best to process your photos. After checking, I don't see any e-mail from you. I invite you to come back to us at [email protected] with a simple photo to confirm the quality problem, and we'll send your order back to you.
We try to make this as clear as possible on our website. All our acrylic glass plates require a base with a USB connection or batteries to be illuminated and held vertically.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr

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Elodie M.

Rating: 3 out of 5

Published on 13/02/2022 à 12h18 following a purchase from 01/02/2022

Disappointed that the order of the frames is not indicated so the pictures are not as I wanted and given the price impossible to reorder. Otherwise the result is nice anyway

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Response from Pictyourlamp.com Published on 04/01/2024

Hello, we're glad you like the result of our product. We do our best to make it as clear as possible on our site. For any plate personalization, on the page for importing your photos, a visual reference is there to help you visualize the placement and order of your photos. If you have any further questions, please don't hesitate to contact us at [email protected], and we'll be delighted to discuss them with you.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr

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Rachel G.

Rating: 4 out of 5

Published on 13/02/2022 à 12h01 following a purchase from 01/02/2022

Beautiful article very nice finish

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Ronald K.

Rating: 3 out of 5

Published on 12/02/2022 à 11h48 following a purchase from 29/01/2022

Everything worked well! Only an order confirmation has been missing! Otherwise everything ok!

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Sylvie V.

Rating: 4 out of 5

Published on 08/02/2022 à 10h33 following a purchase from 27/01/2022

I am satisfied with the photo lamp that I ordered, it was very well packaged for a later mailing, the staff is welcoming, only hitch: very difficult to find the access to the company which is more located at the place called "LES MOULINS BLANCS" than in MOZAC ...!

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Nadege H.

Rating: 4 out of 5

Published on 07/02/2022 à 20h31 following a purchase from 27/01/2022

Perfect

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Rene M.

Rating: 4 out of 5

Published on 07/02/2022 à 06h05 following a purchase from 25/01/2022

Fast and neat delivery

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Hakima B.

Rating: 4 out of 5

Published on 05/02/2022 à 21h15 following a purchase from 24/01/2022

I do like the idea, so creative. I brought one for my friend's birthday and it came on time. Tks for the good service.

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Maryse S.

Rating: 1 out of 5

Published on 04/02/2022 à 16h37 following a purchase from 23/01/2022

The finish of the frame is not very clean. It looks like it was cut in a hurry.

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