Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 2, 3 and 4 stars

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C
Céline M.
Rating: 4 out of 5
following a purchase from 29/03/2022
Order received very quickly. Ordered on a Tuesday and received on Wednesday. I haven't tried the lamp yet because it's a gift.
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Michelle D.
Rating: 4 out of 5
following a purchase from 21/03/2022
Lamp bought for gift. Nice and original. Not yet offered. Very fast shipping. Satisfied with my purchase.
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Kokou N.
Rating: 4 out of 5
following a purchase from 16/03/2022
Well
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Anja K.
Rating: 4 out of 5
following a purchase from 11/03/2022
For the price, I had hoped for better quality. Too bad.
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Jérémy P.
Rating: 4 out of 5
following a purchase from 13/03/2022
Simple, fast and effective for my part 👍
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Juner B.
Rating: 2 out of 5
following a purchase from 12/03/2022
I am disappointed by quality also I have clearly written that the sent photo would have to be completely on it has unfortunately not been the case and I have also received no feedback, the next I have ordered over the weekend I paid the express that is in 24 hours I would have had to get the order was not the case only on Wednesday at about 13:50 clock the order arrived. Although asked for discount no reaction from the company. I personally will never order there again. The do not keep what the promise and too expensive for this quality.
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Sylviane M.
Rating: 4 out of 5
following a purchase from 07/03/2022
Too bad it's too light, because it's more gadget than lamp, but still nice.
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Linda R.
Rating: 3 out of 5
following a purchase from 02/03/2022
Super fast and very pretty not disappointed
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Response from Pictyourlamp.com
Hello, we are happy to know that you are satisfied, we would be even more grateful for an update of your review, it supports us greatly.
Sincerely
Ophélie from Lampephoto.fr
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Yohan M.
Rating: 3 out of 5
following a purchase from 05/03/2022
At the level of cutting is not well done
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Andre C.
Rating: 4 out of 5
following a purchase from 03/03/2022
very happy with the product, and fast delivery
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Pauline C.
Rating: 3 out of 5
following a purchase from 28/02/2022
Delivery respected and impeccable product
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Response from Pictyourlamp.com
Hello, we are delighted to know that your order has satisfied you, a change on your review will help us greatly. We thank you for your confidence.
Sincerely
Ophélie from Lampephoto.fr
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Michelle C.
Rating: 4 out of 5
following a purchase from 28/02/2022
Satisfied with my purchase. Very nice rendering. Received very quickly
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Gaby S.
Rating: 3 out of 5
following a purchase from 24/02/2022
Lamp ok, PayPal debit, delivery ok. But no communication at all. Question when ordering unanswered, also no confirmation.
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Muhammet Ali K.
Rating: 3 out of 5
following a purchase from 18/02/2022
The picture and the led is super unfortunately just a little expensive. The delivery was very bad it has not handed me my package and message on email came later
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Carole V.
Rating: 3 out of 5
following a purchase from 19/02/2022
Order received very quickly. But, a little disappointed with the product: the printing finishes need to be revised!...
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Michael C.
Rating: 2 out of 5
following a purchase from 12/02/2022
package received on time and correctly but the lamp is not working. the white color is not working. disappointed with my purchase. i hope to find a solution with the supplier soon
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Response from Pictyourlamp.com
Hello, we have tried to contact you by e-mail but have not received a reply from you. Please come back to us at [email protected] and we'll try to solve your problem.
Best regards,
Lisa from Lampephoto.fr
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Marjorie R.
Rating: 4 out of 5
following a purchase from 16/02/2022
Very nice lamp, fast production and delivery, I recommend this site
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Kathleen D.
Rating: 4 out of 5
following a purchase from 17/02/2022
Turned out beautifully
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Chantal F.
Rating: 4 out of 5
following a purchase from 10/02/2022
I am very happy with my lamp, very nice, no defects, only disappointment is the price which is a bit expensive.
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Süleyman T.
Rating: 4 out of 5
following a purchase from 09/02/2022
Very fast delivery. The product could be better quality, but corresponds to the product content what was offered.
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Stefano C.
Rating: 3 out of 5
following a purchase from 10/02/2022
Satisfied with the result but the remote does not work. I request it be sent back to me to give 5 stars!
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Nadia P.
Rating: 3 out of 5
following a purchase from 08/02/2022
The A4 format is not respected. A little too expensive.
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Response from Pictyourlamp.com
Hello,
You can contact us at [email protected], so that we can solve your format problem.
have a nice day,
Lisa from lampephoto.fr
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Ghislain D.
Rating: 3 out of 5
following a purchase from 09/02/2022
It fits perfectly with what I wanted
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Response from Pictyourlamp.com
Hello, I'm delighted to hear that you like your photo lamp. An update would be a great help to us and would give us great pleasure.
Sincerely
Ophélie from Lampephoto.fr
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Virginie P.
Rating: 4 out of 5
following a purchase from 05/02/2022
Hello, I received the order and it is beautiful. Only, I had ordered aaa batteries at 3,90€ and they were not inside the box. I am missing the batteries, otherwise everything is perfect.
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Laurent G.
Rating: 4 out of 5
following a purchase from 08/02/2022
Fast and Reliable R A S
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Sandrine A.
Rating: 4 out of 5
following a purchase from 08/02/2022
Good lamp but the support is not very qualitative
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Caroline L.
Rating: 4 out of 5
following a purchase from 06/02/2022
Light not bright enough but supe otherwise!
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Melanie D.
Rating: 3 out of 5
following a purchase from 07/02/2022
The delivery time is not respected with the amount given
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Response from Pictyourlamp.com
Hello,
We're sorry to hear about this delay, which is unfortunately beyond our control. Carriers may encounter problems during the delivery of your parcels.
Have a nice day,
Lisa from lampephoto.fr
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Blanc M.
Rating: 3 out of 5
following a purchase from 06/02/2022
The remote control does not work.
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Response from Pictyourlamp.com
Good day to you,
following our email exchanges, we hope you have received your new remote control.
Have a nice day,
Lisa from lampephoto.fr
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Wilfred H.
Rating: 4 out of 5
following a purchase from 05/02/2022
Very nice, picture is amazing but on the bottom was a piece gleued on but it was not straight otherwise it was 5 stars
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Shirley D.
Rating: 4 out of 5
following a purchase from 05/02/2022
Correct
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Céline P.
Rating: 4 out of 5
following a purchase from 29/01/2022
Secure payment, very fast delivery.
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Johanna K.
Rating: 3 out of 5
following a purchase from 05/02/2022
Problem-free order,super product,fast delivery
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Marie M.
Rating: 4 out of 5
following a purchase from 04/02/2022
Very nice
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Renaud S.
Rating: 4 out of 5
following a purchase from 03/02/2022
The only problem I have seen is that no one answers the email that is sent, so I had to make another order as I had no answer to my first order that was not accepted.
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Daniele D.
Rating: 1 out of 5
following a purchase from 02/02/2022
Lamp arrived broken
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Response from Pictyourlamp.com
Bonjour, nous sommes désolé de ce désagrément. Nous faisons de notre mieux pour protéger les lampes pour le transport. Nous vous avons renvoyée votre lampe le 07/02/22 suite à nos échanges. Nous aurions apprécié un avis final un peu plus sympa. Tans pis, merci de votre commande et bonne journée à vous.
cordialement,
Thomas de Pictyourlamp.com
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Hirondine P.
Rating: 3 out of 5
following a purchase from 02/02/2022
Not bad but I admit that I expected better! After I received my package very quickly and with a beautiful packaging!
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Response from Pictyourlamp.com
Hello, we are sorry that you are not entirely satisfied with your order. We have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please don't hesitate to contact us again at [email protected] , we'll be delighted to hear from you.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
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Sandrine L.
Rating: 4 out of 5
following a purchase from 02/02/2022
Product received quickly -
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Munteanu B.
Rating: 4 out of 5
following a purchase from 01/02/2022
Beautiful
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Arzu H.
Rating: 3 out of 5
following a purchase from 02/02/2022
I just didn't appreciate the quality of the order whether it was with batteries
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Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience. We do our best to process your photos. After checking, I don't see any e-mail from you. I invite you to come back to us at [email protected] with a simple photo to confirm the quality problem, and we'll send your order back to you.
We try to make this as clear as possible on our website. All our acrylic glass plates require a base with a USB connection or batteries to be illuminated and held vertically.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr