The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
very nice but there is a defect: the support (cracked white) lights up well and has a nice effect but as soon as we put the plate, the LEDs are hidden and light up much less the support..it would take an LED on the side or inside the support in backlighting and the other for the plate, otherwise in general, it's nice! excellent in the delivery time!
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Florence D.
Rating: 4 out of 5
following a purchase from 14/12/2021
I'm very happy with this original gift but it's a pity that there are no instructions for use with it because the language is in English and not always easy to understand. It's also a shame that it has to be plugged in all the time.
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Alexandra G.
Rating: 3 out of 5
following a purchase from 14/12/2021
Nice, but 2 lamps controlled 1 remote control works on the 2 and 1 remote control does not work.
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Response from Pictyourlamp.com
Hello,
Our products are guaranteed for 1 year. Please contact our after-sales service.
Have a nice day,
Lisa from lampephoto.fr
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patrick H.
Rating: 3 out of 5
following a purchase from 13/12/2021
I have a lamp I have a line on my face when I turn it on
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Response from Pictyourlamp.com
Hello,
following our email exchanges, a new lamp has been sent to you. We hope you like it.
A small change in your opinion would be nice.
have a nice day,
Lisa from lampephoto.fr
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Nelson M.
Rating: 4 out of 5
following a purchase from 16/12/2021
👍👌🏾
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Delphine F.
Rating: 2 out of 5
following a purchase from 14/12/2021
I received my 4 lamps ordered in fast delivery, well protected, with small papillotes inside (nice attention) unfortunately 1 out of my 4 lamps does not work anymore (support) I hope bcp that a new one will be sent to me so that I can order again...
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Response from Pictyourlamp.com
Hello,
Following your request, and the replacement of your defective base, can you update your opinion?
Thank you very much,
Thank you very much,
Thomas from Lampephoto.fr
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Gian pietro F.
Rating: 4 out of 5
following a purchase from 14/12/2021
The only flaw is that the lamp did not come in its own packaging, but only in any box.
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Laurence S.
Rating: 4 out of 5
following a purchase from 10/12/2021
Very nice lamp, the pictures are well engraved.
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Mariarosaria L.
Rating: 3 out of 5
following a purchase from 13/12/2021
Beautiful. Right on time.
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Anthony M.
Rating: 4 out of 5
following a purchase from 13/12/2021
Order received well despite a few days delay. And then the customer service responds at least so top 👍
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Marie-Lise A.
Rating: 4 out of 5
following a purchase from 14/12/2021
Very happy with the order
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Nathalie H.
Rating: 3 out of 5
following a purchase from 13/12/2021
speed and efficiency
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Patricia Z.
Rating: 4 out of 5
following a purchase from 12/12/2021
As described
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Béatrice B.
Rating: 3 out of 5
following a purchase from 14/12/2021
Not the base clock lamp worked 3 days
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Response from Pictyourlamp.com
good morning,
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we will replace your base.
Best regards,
Lisa from Lampephoto.fr
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Lucile L.
Rating: 4 out of 5
following a purchase from 13/12/2021
Very nice gift for my mother at Christmas, only small downside it does not work with batteries only with a sector, too bad.
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Chloé L.
Rating: 4 out of 5
following a purchase from 11/12/2021
Good idea for a gift. Even if unfortunately it arrived with a small broken piece... but surely the carrier's fault.
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David C.
Rating: 4 out of 5
following a purchase from 12/12/2021
1 remote control is missing from the order
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laetitia E.
Rating: 4 out of 5
following a purchase from 12/12/2021
I'm very pleased with the quality of the product and the service provided, and I'm very pleased with the quality of the product. I'm very pleased with the quality of the product, but I'd like to thank you for your help.
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Isabelle R.
Rating: 4 out of 5
following a purchase from 10/12/2021
The only problem is that the picture moves in the base, which is a shame for the price... I'm very pleased with the quality of the picture and the quality of the images. I'm very pleased with the quality of the pictures and the quality of the images.
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Gyy N.
Rating: 4 out of 5
following a purchase from 10/12/2021
Thank you very much for your work, the speed of execution and delivery of the order. I would like to thank you for your work, the speed of execution and the delivery of the order, but I would like to say that I am very pleased with the packaging. I would like to thank you for the quality of your work and the speed with which you delivered the order. Otherwise, nothing to say, just thank you
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FRANCOISE R.
Rating: 4 out of 5
following a purchase from 11/12/2021
Great I received my package quickly With a printing error resolved quickly I would recommend on this site
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Kilian B.
Rating: 2 out of 5
following a purchase from 11/12/2021
Ordered 3 lamps Two are perfect and one with defects (it can happen) The service was warned but they are doing the dead
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Response from Pictyourlamp.com
Hello,
We're sorry for the inconvenience. We have tried to contact you by e-mail to resolve this issue. We look forward to hearing from you.
Best regards,
Lisa from Lampephoto.fr
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Messaline P.
Rating: 3 out of 5
following a purchase from 11/12/2021
Super
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Anthony F.
Rating: 4 out of 5
following a purchase from 10/12/2021
Correct. The rendering nothing special and almost twice as expensive as Amazon. Only advantage is that it is fast to receive.
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Hillairet S.
Rating: 4 out of 5
following a purchase from 10/12/2021
Very satisfied, it looks great
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Sandrine P.
Rating: 1 out of 5
following a purchase from 09/12/2021
Nice lamp. But very unhappy to have paid 2 instead of one! I will not recommend your site.
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Response from Pictyourlamp.com
Hello,
we are sorry for the misunderstanding. There are indeed 2 different orders from you. As both orders have been produced and shipped, there is not much we can do. We have sent you a small gift as a commercial gesture. Hoping that you will come back and modify your comment ;)
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr
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christian C.
Rating: 2 out of 5
following a purchase from 11/12/2021
the lamps are well manufactured on this point no problem, on the other hand level light it is really weak, I do not agree with the naming "lamp" that should be replaced by "night light" term less misleading for the consumer...
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Response from Pictyourlamp.com
Hello,
You need to use the remote control on the base to choose the intensity of light you want.
have a nice day,
Lisa from Lampephoto.fr
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Pierangelo M.
Rating: 1 out of 5
following a purchase from 09/12/2021
Bad bad bad 3 pack 3 error no refund, high price, low quality!!!
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Christelle D.
Rating: 4 out of 5
following a purchase from 09/12/2021
Superb
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christian S.
Rating: 1 out of 5
following a purchase from 10/12/2021
The website is nice... original products but you should change carrier and especially you unload of bos responsibilities on the transport company that is crazy about the customer... delivery fees never refunded nor any commercial gesture.
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Response from Pictyourlamp.com
Hello,
we are sorry for this inconvenience.
Indeed Chronopost like all carriers encounter difficulties in the run-up to Christmas. We are very sorry for this delay beyond our control.
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr
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Patricia F.
Rating: 1 out of 5
following a purchase from 08/12/2021
Unfortunately, only half arrived and the headphones you get for free were not included.
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Response from Pictyourlamp.com
Nous sommes désolé pour l'oubli du cadeau promis. Nous vous l'avons renvoyé dans un second temps. Une petite modification de votre commentaire serait super sympa ;)
Désolé encore pour ce désagrément.
Bonne journée à vous.
Cordialement,
Thomas de Pictyourlamp.com
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Rodrigues M.
Rating: 4 out of 5
following a purchase from 09/12/2021
Very good
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Sabrina M.
Rating: 4 out of 5
following a purchase from 07/12/2021
Very good quality
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Chabrier G.
Rating: 4 out of 5
following a purchase from 07/12/2021
Very nice rendering, the lamp is very pretty
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jean-michel B.
Rating: 4 out of 5
following a purchase from 09/12/2021
I'm very happy with the result, the only downside is that the frame doesn't fit very well on the base and it can fall off quickly
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Valérie B.
Rating: 4 out of 5
following a purchase from 07/12/2021
Super happy with my lamp. Very good site. Fast and arrived without breakage. I recommend
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Wilfrid D.
Rating: 4 out of 5
following a purchase from 05/12/2021
Very nice photo lamp. Nice colors. Thanks
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Yulia F.
Rating: 4 out of 5
following a purchase from 07/12/2021
it's a very nice product but sadly, it arrived damaged.
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Mickael L.
Rating: 3 out of 5
following a purchase from 24/11/2021
I'm very pleased with the service and the quality of the product. I've been using it for a long time now and it is very good.
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Response from Pictyourlamp.com
Hello,
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Best regards,
Lisa from lampephoto.fr
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NATACHA G.
Rating: 3 out of 5
following a purchase from 06/12/2021
Very nice photo print but a little disappointed with the quality and lightness of the product. I hope this gift will still make an impact
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