Customer reviews of Pictyourlamp.com

O

Olivia K.

Rating: 4 out of 5

Published on 05/11/2021 à 12h59 following a purchase from 23/10/2021

Very pretty 🥰

Translated reviews

L

Laurent A.

Rating: 4 out of 5

Published on 02/11/2021 à 09h30 following a purchase from 19/10/2021

Quality product but the basic stand seems a bit fragile

Translated reviews

J

Julie V.

Rating: 3 out of 5

Published on 25/10/2021 à 09h21 following a purchase from 15/10/2021

A little disappointed. I didn't get the gift wrap that I paid for (refunded) to give, not great and a very visible label.

Translated reviews

Response from Pictyourlamp.com Published on 04/01/2024

Hello, following our email exchanges, I don't know what more to tell you, except that we're sorry for this oversight. Our procedure is to refund our customers for any oversight on our part, which we have done... We also sent you back a lamp.
We would have appreciated a slightly nicer final notice. Too bad, thank you for your order and have a nice day.
Have a nice day,
Lisa from lampephoto.fr

K

Karima R.

Rating: 4 out of 5

Published on 17/10/2021 à 17h15 following a purchase from 05/10/2021

Good evening just the gift box on the corner it was well used

Translated reviews

A

Auriane R.

Rating: 3 out of 5

Published on 17/10/2021 à 08h26 following a purchase from 06/10/2021

Very good product except regret that the image is not very clear otherwise nothing to say

Translated reviews

Response from Pictyourlamp.com Published on 04/01/2024

Hello,
If you have any questions or doubts, please contact us at [email protected]
Lisa from lampephoto.fr

F

Floris D.

Rating: 4 out of 5

Published on 08/10/2021 à 13h30 following a purchase from 27/09/2021

The quality of the lamp is good as expected

C

Cindy D.

Rating: 4 out of 5

Published on 07/10/2021 à 08h38 following a purchase from 26/09/2021

Very happy with my purchase received in 24 hours. It was a pleasure to work with.

Translated reviews

D

Didier D.

Rating: 1 out of 5

Published on 01/10/2021 à 06h42 following a purchase from 20/09/2021

Very nice but does not work blinks forced to remove the batteries disgusted pfuff not recommended

Translated reviews

Response from Pictyourlamp.com Published on 06/12/2021

Hello,
after our email exchanges, it turned out that the problem came from the batteries. A small change in your opinion would be nice ;)
Thanks in advance.
Good day to you.
Best regards,
Thomas from Lampephoto.fr

L

Laurence B.

Rating: 4 out of 5

Published on 29/09/2021 à 14h50 following a purchase from 18/09/2021

Crushed gift box Delivery not respected Package left at a relay point and not at home

Translated reviews

V

Véronique D.

Rating: 4 out of 5

Published on 23/09/2021 à 10h49 following a purchase from 13/09/2021

Super lamp. identical to the catalog. model chosen well reported on the lamp. received in very good condition and especially quickly

Translated reviews

S

Sandra P.

Rating: 4 out of 5

Published on 20/09/2021 à 12h12 following a purchase from 09/09/2021

Everything top, shipping a little later than specified, but at the moment yes normal,

Translated reviews

V

Viatcheslav S.

Rating: 4 out of 5

Published on 03/09/2021 à 07h53 following a purchase from 09/08/2021

The lamp is OK, but the remote control does not work.

Translated reviews

J

Jennifer B.

Rating: 4 out of 5

Published on 31/08/2021 à 10h57 following a purchase from 19/08/2021

Very nice rendering

Translated reviews

Y

Yanis A.

Rating: 1 out of 5

Published on 26/08/2021 à 06h52 following a purchase from 15/08/2021

I received my package with the bluetooth cradle in it and I can't put it on charge because it's broken inside...

Translated reviews

Response from Pictyourlamp.com Published on 06/12/2021

Hello,
after replacing your base, a little feedback would be nice!
Thanks in advance,
Thanks in advance,
Thomas from Lampephoto.fr

M

Marie Therese C.

Rating: 3 out of 5

Published on 19/08/2021 à 08h08 following a purchase from 07/08/2021

The photo rendering is a bit distorted compared to the original

Translated reviews

Response from Pictyourlamp.com Published on 04/01/2024

Hello,
following our email exchanges, a new lamp has been sent to you. A small modification of your comment would be super nice.
have a nice day,
Lisa from lampephoto.fr

J

Julien C.

Rating: 4 out of 5

Published on 19/08/2021 à 07h01 following a purchase from 06/08/2021

Very good site and multiple choices. Ideal to offer or to please oneself. The delivery is very fast.

Translated reviews

J

Jeremy B.

Rating: 4 out of 5

Published on 07/08/2021 à 10h39 following a purchase from 27/07/2021

Very nice product my wife was very happy

Translated reviews

P

Priscilia L.

Rating: 3 out of 5

Published on 02/08/2021 à 18h52 following a purchase from 15/07/2021

Nothing to say about the item but for the shipping I got screwed paying 9€ more for delivery to have the item under 24h and it arrived a week later 😒

Translated reviews

Response from Pictyourlamp.com Published on 04/01/2024

Hello,
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Have a nice day,
Lisa from lampephoto.fr

M

Muriel A.

Rating: 4 out of 5

Published on 23/07/2021 à 11h05 following a purchase from 12/07/2021

perfectly

Translated reviews

N

noelle L.

Rating: 2 out of 5

Published on 16/07/2021 à 08h59 following a purchase from 04/07/2021

The lamp does not work with batteries, only on sector, I have reported it but I have no return

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello,
following our email exchanges, it turned out that the problem was with the batteries. A small change to your review would be nice 😉
Thanks in advance.
Have a nice day.
Best regards,
Lisa from Lampephoto.fr

A

andrénia M.

Rating: 4 out of 5

Published on 16/07/2021 à 07h46 following a purchase from 05/07/2021

I have received the product and it is very well received. It is very good.

Translated reviews

V

Valérie Marie O.

Rating: 2 out of 5

Published on 28/06/2021 à 19h27 following a purchase from 08/06/2021

Disappointed with the quality of the support

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello,
following the replacement of your base, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr

D

DAVID G.

Rating: 3 out of 5

Published on 23/06/2021 à 21h03 following a purchase from 11/06/2021

Lack of finish on the outside cutouts. It's a shame because the engraving is great !

Translated reviews

S

Sarah P.

Rating: 4 out of 5

Published on 22/06/2021 à 19h02 following a purchase from 05/06/2021

Very nice product, too bad it doesn't light up much

Translated reviews

E

Emilie C.

Rating: 4 out of 5

Published on 21/06/2021 à 14h13 following a purchase from 10/06/2021

I think it's a shame to pay so much for a delivery in 24 hours when it's received 3 days later. But the lamp is beautiful.

Translated reviews

J

Julien L.

Rating: 2 out of 5

Published on 14/06/2021 à 08h45 following a purchase from 03/06/2021

I'm very pleased with this product, it works well, although it's a bit fragile, but I'm very disappointed with the photo printing, the frame is in the shape of a diamond but we can't adapt the photos ourselves and the company doesn't do it for us. I've been using it for a while now, but it's a good idea to keep it up to date with the times.

Translated reviews

E

Eulalie S.

Rating: 4 out of 5

Published on 13/06/2021 à 16h38 following a purchase from 03/06/2021

A quality product, delivered on time. I recommend it.

Translated reviews

V

Valentina M.

Rating: 4 out of 5

Published on 13/06/2021 à 08h10 following a purchase from 02/06/2021

fast and efficient shipping! well done!

Translated reviews

A

Ahmed L.

Rating: 1 out of 5

Published on 08/06/2021 à 21h00 following a purchase from 28/05/2021

The product is of acceptable quality and the delivery time is very attractive but not respected, it arrived 2 days after the day of delivery.

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello, we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express delivery as requested.
We are sorry for this situation and count on your understanding, I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr

C

christine J.

Rating: 3 out of 5

Published on 08/06/2021 à 15h48 following a purchase from 28/05/2021

beautiful product

Translated reviews

R

Raphaël B.

Rating: 4 out of 5

Published on 07/06/2021 à 20h08 following a purchase from 25/05/2021

Quality product satisfied and delivery time respected I recommend

Translated reviews

S

Sébastien G.

Rating: 4 out of 5

Published on 06/06/2021 à 17h38 following a purchase from 26/05/2021

Thank you for your speedy delivery despite the covid 19 and it's super pretty. The package arrived in very good condition thank you

Translated reviews

C

Clara B.

Rating: 4 out of 5

Published on 06/06/2021 à 16h51 following a purchase from 26/05/2021

Super

Translated reviews

E

Emilie B.

Rating: 4 out of 5

Published on 05/06/2021 à 22h02 following a purchase from 25/05/2021

I'm going to order for Father's Day. Responsive and good job.

Translated reviews

V

Valerie H.

Rating: 3 out of 5

Published on 05/06/2021 à 20h05 following a purchase from 26/05/2021

Fast delivery product a little expensive for the quality base just holds the support not safe risk of breaking if moved

Translated reviews

W

William L.

Rating: 4 out of 5

Published on 05/06/2021 à 18h55 following a purchase from 25/05/2021

Very happy I recommend Lampephoto.fr

Translated reviews

S

Sam H.

Rating: 4 out of 5

Published on 04/06/2021 à 17h14 following a purchase from 24/05/2021

Received quickly and works very well serious site

Translated reviews

S

Stéphane H.

Rating: 1 out of 5

Published on 04/06/2021 à 14h58 following a purchase from 25/05/2021

Correct product Delivery time not respected - 1 week (indicated 24h on the site)

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello, we are sorry for the delay of the carrier beyond our control. We shipped your order the same day you placed it.
With all our apologies for the inconvenience I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr

M

monique P.

Rating: 3 out of 5

Published on 04/06/2021 à 09h45 following a purchase from 24/05/2021

I am very pleased with the quality of the product I ordered, but the delivery time was not respected despite the fact that I was invoiced.

Translated reviews

Response from Pictyourlamp.com Published on 04/01/2024

Hello,
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
Have a nice day,
Lisa from Lampephoto.fr

M

Mickaël M.

Rating: 3 out of 5

Published on 03/06/2021 à 11h56 following a purchase from 23/05/2021

The lamp was well received and well made. I do not put the best note because it arrived with scratches.

Translated reviews

Response from Pictyourlamp.com Published on 04/01/2024

Hello,
We're sorry for the inconvenience. Please contact us at [email protected], so that we can arrange a lamp exchange.
have a nice day,
Lisa from lampephoto.fr