Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
5 8 027 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2, 3 and 4 stars

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E
Erika S.
Rating: 4 out of 5
following a purchase from 21/04/2021
Very happy with the product
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Michaela B.
Rating: 4 out of 5
following a purchase from 18/04/2021
It turned out great
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Astrid P.
Rating: 3 out of 5
following a purchase from 16/04/2021
Top
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Gordana G.
Rating: 4 out of 5
following a purchase from 15/04/2021
Very fast delivery and very beautiful
M
Martijn P.
Rating: 3 out of 5
following a purchase from 14/04/2021
De aangegeven levertijd klopt niet wacht al 2 weken op de lamp hoop dat hij voor moederdag wel geleverd word
A
Anais P.
Rating: 4 out of 5
following a purchase from 06/04/2021
Order as requested very nice pictures
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Jean-François F.
Rating: 4 out of 5
following a purchase from 01/04/2021
It's a pity that there is no larger format, I would have liked it.
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Chloe D.
Rating: 4 out of 5
following a purchase from 21/03/2021
Nice lamp, I just thought the picture would be more visible
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Laetitia Q.
Rating: 4 out of 5
following a purchase from 26/02/2021
Very nice product, the result is exactly what I expected
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Gérald T.
Rating: 4 out of 5
following a purchase from 19/02/2021
Package received on time. Well packed and well protected. Good rendering of the photos and luminous base that works by cable or battery. Very satisfied only with a few mini splinters on the edges.
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Pascaline R.
Rating: 3 out of 5
following a purchase from 12/02/2021
But I think it's a shame you don't put the batteries in with...
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Response from Pictyourlamp.com
Hello, we're sorry about this misunderstanding.
We try to make it as clear as possible on our site. Our cradles with USB connection are supplied with a cable, and we also offer batteries for sale on our site, but these have to be paid for additionally.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
A
Alan L.
Rating: 4 out of 5
following a purchase from 11/02/2021
All right.
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Bruno J.
Rating: 4 out of 5
following a purchase from 11/02/2021
Quality product and meets my expectations However, the GLS delivery leaves something to be desired. Shift the delivery and put the package in the mailbox. Not even ringing the doorbell
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BERTRAND L.
Rating: 4 out of 5
following a purchase from 10/02/2021
Super Not disappointed thank you
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Tim V.
Rating: 1 out of 5
following a purchase from 07/02/2021
De plexiglas plaat heeft aan de achterkant kant allemaal vlekjes niet duidelijk te ien op de foto.Maar wel op de standaard met het lichtje aan.Zeer jammer! Is het geld niet waard!
Response from Pictyourlamp.com
Hallo, Het spijt ons voor het ongemak. Zoals blijkt uit de e-mail, zijn de vlekken die u noemt te wijten aan de lasergravure. Normaal gesproken worden alle platen na de productie gereinigd. Je bord was inderdaad slecht schoongemaakt. U kunt het schoonmaken met aceton of make-up remover en een zachte doek.
Na de oplossing en onze laatste e-mail uitwisselingen, zou een kleine wijziging van uw mening leuk zijn ;)
Met vriendelijke groet, thomas van Pictyourlamp.com
J
Jelle V.
Rating: 4 out of 5
following a purchase from 07/02/2021
Nice gift, delivery was a tad late. Butterfly still very happy with it.
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Lana L.
Rating: 4 out of 5
following a purchase from 01/02/2021
All right, even better than mine, level of nesting.
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Dominique D.
Rating: 4 out of 5
following a purchase from 04/02/2021
Delighted and happy thank you
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Filipe A.
Rating: 4 out of 5
following a purchase from 04/02/2021
I am satisfied with my package
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Sarah D.
Rating: 3 out of 5
A little bit sad, it was a Valentine's Day gift is small deception at the opening, there are flaws and blows 😰. The delivery was fast, the impression of imagine is well framed.
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Response from Pictyourlamp.com
Hello, we are sorry for this inconvenience. Nevertheless, did you remove the protective plastic film which, when kept, gives a scratched effect to the plate. If despite everything, there are defects on your plate, send us photos to [email protected], we will try to solve your problem. Sincerely, Thomas de lampephoto.fr
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Jean-Louis B.
Rating: 4 out of 5
following a purchase from 27/01/2021
Lamp and photo as described on the site Delivery within 4 days in Belgium I recommend this supplier
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Kelsey D.
Rating: 2 out of 5
following a purchase from 02/02/2021
Packaging was not inviting also the hart shape was not what I expected
H
Helene L.
Rating: 4 out of 5
following a purchase from 31/01/2021
Very happy but the support does not work with the cable otherwise my husband was very happy thank you.
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Elodie A.
Rating: 4 out of 5
following a purchase from 30/01/2021
The lamp is beautiful. And my 3-year-old son is so happy
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MariaGrazia M.
Rating: 4 out of 5
following a purchase from 27/01/2021
For a first order I am very happy
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Priscilla G.
Rating: 4 out of 5
following a purchase from 10/01/2021
There is dice moment when we want to turn it on it flashes red and its off, otherwise very very good quality, I recommend
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Emmanuel C.
Rating: 3 out of 5
following a purchase from 11/01/2021
The package arrived safely, I'm waiting to give it to my sweet wife for Valentine's Day.
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Mathilde D.
Rating: 2 out of 5
following a purchase from 15/12/2020
I received an order as described but I still placed the order 2 weeks before Christmas and I received the package the day before. I found that the delivery time was not at all as expected.
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Response from Pictyourlamp.com
Hello, we're sorry about the unusually long delivery time.
Indeed, all carriers can encounter difficulties in the run-up to Christmas. We are very sorry for this delay, which is beyond our control.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
A
Amandine S.
Rating: 3 out of 5
following a purchase from 13/12/2020
Not very satisfied with the speed of delivery but the product conforms to the description on the site on this point nothing to complain about.
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Response from Pictyourlamp.com
Hello, we are glad to know that you like our product. Unfortunately the delivery time is beyond our control.
We apologize for the inconvenience and wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
L
Laetitia D.
Rating: 1 out of 5
following a purchase from 26/12/2020
Parcel received but damaged at the level of the base....impossible to put plug since c break
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Response from Pictyourlamp.com
Hello, We are sorry for this inconvenience. After researching the e-mail exchanges you had with our customer service, I see that we sent you a replacement base as soon as you reported your problem.
A little adaptation of your opinion would have made us happy ;)
I hope you were satisfied with your lamp, I wish you a good day and see you soon on Lampephoto.fr
Best wishes,
Thomas from Lampephoto.fr
A
angelique D.
Rating: 4 out of 5
following a purchase from 16/11/2020
It was my first order. Satisfied with my purchase
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Bruno C.
Rating: 4 out of 5
following a purchase from 11/12/2020
The rendering is nice with the light. Only negative point: the plate moves in the housing. Some options that could be nice on the box: - turning off the lamp without having to go around all the lights - several alarm rings
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Anne Sophie R.
Rating: 4 out of 5
following a purchase from 19/12/2020
super nice and fast
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Ecoiffier M.
Rating: 4 out of 5
following a purchase from 12/12/2020
Nothing to say
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Isabelle C.
Rating: 4 out of 5
following a purchase from 06/12/2020
Very satisfied and fast delivery times met
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Sophie P.
Rating: 4 out of 5
following a purchase from 29/11/2020
Very nice product. However I need a clearer explanation for the use of the base because I offered the product and on both orders a smoke base.
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natacha D.
Rating: 4 out of 5
following a purchase from 06/12/2020
Very nice but I had sent a picture and they chose to put only faces. While I wanted the picture as it was
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Magalie C.
Rating: 4 out of 5
following a purchase from 10/12/2020
Very satisfied
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Lucie P.
Rating: 4 out of 5
following a purchase from 12/12/2020
Very nice and affordable lamp
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Patricia H.
Rating: 4 out of 5
following a purchase from 16/11/2020
Very good value for money
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