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L
Rating: 4 out of 5
Nothing to report
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 1, 2, 3 and 4 stars
Reset filtersS
Rating: 2 out of 5
The products look pretty good and the shipment was pretty fast, but they messed up, they changed the pictures of my order and I immediately asked them for some kind of replacement, after a week I'm still waiting for their response. Terrible customer service.
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P
Rating: 4 out of 5
Item conforms
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C
Rating: 4 out of 5
Well received the photo lamps, very satisfied with the product. Only small regret, we cannot visualize the personalized lamps and adjust the photo, therefore the photo on the lamp.
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R
Rating: 2 out of 5
Very disappointed mediocre quality more than 59€ the batteries are not even provided with I will not order again and do not recommend
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E
Rating: 2 out of 5
Well packaged, received on time but quality a bit disappointing!
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G
Rating: 1 out of 5
Disappointing experience, I just opened my package and discovered that the plate is broken. It was a gift intended for Christmas and I was really looking forward to giving it... I am very angry because I got fooled.
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G
Rating: 1 out of 5
I expected a more powerful lighting
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F
Rating: 1 out of 5
Not satisfied with the size, the description is not at all in line with reality. It should not be labeled as 'indicative'. For me, it's misleading advertising... The description needs to be revised..
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T
Rating: 1 out of 5
Deplorable customer service, does not check the work done before sending, photo printing and inscriptions reversed. Second shipment after complaint, package unrecoverable with incorrect information and non-existent codes to retrieve my package. The customer service does not even try to fix the situation, they inform you that they have changed carriers and that you have to deal with it. In summary, I ban this company.
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C
Rating: 3 out of 5
Disappointed with the result because on the site it seems that the image is in relief and in reality not at all.
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L
Rating: 1 out of 5
I sent two emails, no response. I request a delivery to one place and it is delivered to the other end.
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E
Rating: 4 out of 5
Gift for Christmas not yet used
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C
Rating: 1 out of 5
The plastic subject was broken probably due to a delivery person who is not careful and the packaging needs to be reviewed. No response after my emails that I sent.
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T
Rating: 4 out of 5
The lamp corresponds to the description, very nice gift
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P
Rating: 1 out of 5
Great gift that I gave and that pleased. Three other LAMPEPHOTOS will be given at Christmas. I will tell you the rest after Christmas..
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C
Rating: 1 out of 5
The lamp has a lot of scratches.
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L
Rating: 1 out of 5
Package arrived damaged, return request to customer service which seems to be ignoring my emails. I absolutely do not recommend this site.
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S
Rating: 4 out of 5
Very nice. Well-taken photo.
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J
Rating: 4 out of 5
very good
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P
Rating: 2 out of 5
The lamp has no interest, no 3D or special effects. No manual in French that could explain the use of USB and/or batteries and whether the latter can be rechargeable.
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C
Rating: 4 out of 5
fast delivery and product as described
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P
Rating: 1 out of 5
Defective lamp
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M
Rating: 4 out of 5
Great gift for my little girl
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S
Rating: 1 out of 5
Very disappointed nothing to do with the photo on the site
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B
Rating: 1 out of 5
Very disappointed with the quality of the products! The site highlights "French company" but it's pure "made in China" product! I asked the photo lamp to take back the products but so far no response from them; apart from emails asking for photos without giving me a solution!
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G
Rating: 4 out of 5
Beautiful realization
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P
Rating: 3 out of 5
The lamp matches what was presented and our expectations, however I had ordered the recommended batteries, I paid for them and they were not in the package.
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A
Rating: 4 out of 5
Very good
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C
Rating: 4 out of 5
Very ugly
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E
Rating: 4 out of 5
Good but after the order, I saw the TV ad announcing the 3rd lamp for free!
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S
Rating: 4 out of 5
I made a mistake with the size, so I am disappointed
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A
Rating: 4 out of 5
Happy with my purchase, the result is great. Order received very quickly
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C
Rating: 1 out of 5
For now I can only give an opinion on the delivery because the lamps will only be given at Christmas.
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A
Rating: 2 out of 5
Very expensive lamp for what it is.
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B
Rating: 4 out of 5
Good
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M
Rating: 3 out of 5
I am disappointed with the product, on the site the visual of the plexiglass is more beautiful and looks like glass, in reality it is much less pretty..
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E
Rating: 4 out of 5
Satisfied
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M
Rating: 1 out of 5
Too bad we can't make an exchange
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L
Rating: 4 out of 5
2 tevreden kleinkinderen,snelle levering,goede opvolging van de levering,