Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2, 3 and 4 stars

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Lauren B.
Rating: 3 out of 5
following a purchase from 10/06/2025
I am delighted with what I ordered because it corresponds exactly to the photo; however, I am terribly disappointed with the carrier UPS because it specifies that the order will be delivered in 24/48h GUARANTEED and I had to wait more than 5 days to receive it, so I am terribly disappointed with the carrier and with you for using this company. First time I ordered and unfortunately it will be the last time.
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viviane G.
Rating: 4 out of 5
following a purchase from 16/06/2025
I have given several lamps as gifts, always appreciated. The packages have arrived on time so far
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Kenji V.
Rating: 1 out of 5
following a purchase from 15/05/2025
Delivery was not made on time and there was a mistake in the text.
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Sara S.
Rating: 3 out of 5
following a purchase from 11/06/2025
I ordered a lamp with a hologram, but the hologram arrived all scratched.
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Nathanaëlle C.
Rating: 2 out of 5
following a purchase from 11/06/2025
I received a defective cable
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Jovan J.
Rating: 1 out of 5
following a purchase from 10/06/2025
Unfortunately, I received the wrong item, and I would like my money back please. Thank you
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Coralie T.
Rating: 4 out of 5
following a purchase from 09/06/2025
Lamp received well. Very good quality and nice design. Very fast delivery. I just thought the photos were in color but it's nice anyway. I recommend. Thank you
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barreira F.
Rating: 3 out of 5
following a purchase from 08/06/2025
the on-off lamp button no longer works fortunately the remote control does the job otherwise very nice lamp
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Samantha B.
Rating: 4 out of 5
following a purchase from 06/06/2025
Very good product
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Cheikh S.
Rating: 2 out of 5
following a purchase from 05/06/2025
Order delivered quickly, there is nothing to say about that. However, the frame support does not work under load, had to put batteries. The photo frame is scratched on some corners, luckily I opened it to check before giving it as a gift. I am really disappointed.
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Jose M.
Rating: 4 out of 5
following a purchase from 02/06/2025
It takes a little longer, but the gift is good.
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Jürgen M.
Rating: 1 out of 5
following a purchase from 01/06/2025
I am totally disappointed, the base is also plastic and looks really cheap, I also imagined the sign with the car on it to be more valuable. It's a shame that you don't get a response to emails.
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Bart W.
Rating: 4 out of 5
following a purchase from 26/05/2025
all was ok from delivery follow up to ending up using the product
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Henk D.
Rating: 4 out of 5
following a purchase from 25/05/2025
Mooi product
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Sandrine D.
Rating: 1 out of 5
following a purchase from 24/05/2025
I did not find the information in case of exchange or return. My friend already has the photo lamp
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Jeanine A.
Rating: 3 out of 5
following a purchase from 25/05/2025
Dear for what it is
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Alain F.
Rating: 4 out of 5
following a purchase from 17/05/2025
Too bad the model received is not the one I ordered. No response to my return email.
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Blandine L.
Rating: 2 out of 5
following a purchase from 22/05/2025
Product is not suitable and no response following my message to find a solution. No after-sales service!!!
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Hamza D.
Rating: 1 out of 5
following a purchase from 21/05/2025
The shipping was fast, thank you for that. The quality is very poor and there are also many small scratches!!!
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Christine P.
Rating: 4 out of 5
following a purchase from 12/05/2025
Beautiful frame
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IVAN M.
Rating: 4 out of 5
following a purchase from 11/05/2025
I was quite satisfied! I would buy from you again!
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corentin D.
Rating: 2 out of 5
following a purchase from 11/05/2025
It's been 2 weeks and I still haven't received my package.
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Marina S.
Rating: 3 out of 5
following a purchase from 08/05/2025
The product in the picture looked very nice, unfortunately the actual product did not quite meet my expectations. The plaster looked milky and had visible scratches. The quality was overall not as stated in the description. Furthermore, I had ordered the item as a gift, but the packaging was torn and crushed, which was very unfortunate. I was therefore quite disappointed.
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Mireille R.
Rating: 4 out of 5
following a purchase from 09/05/2025
A small problem occurred during the printing of the lamp. I contacted the site and 2 days later, I had the lamp as I had ordered it. Very satisfied
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Andreas L.
Rating: 3 out of 5
following a purchase from 08/05/2025
I paid for express shipping for free, still had to wait 3 days and expected to get the money back for the express shipping.
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Cristian C.
Rating: 1 out of 5
following a purchase from 07/05/2025
I am very disappointed because the image of the photo I sent you arrived home all scratched, I also sent messages on the app without receiving a response, so much so that I find my purchase all scratched and UNPRESENTABLE.
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Virginie V.
Rating: 1 out of 5
following a purchase from 09/05/2025
Very good, serious site
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Cécile B.
Rating: 2 out of 5
following a purchase from 06/05/2025
Do not reply to the email. I ordered a solid wood base and received a plastic base, of course cheaper than the one chosen. The shipping was fast, and the package well wrapped, but in terms of customer service, it is completely useless.
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LAURENCE M.
Rating: 2 out of 5
following a purchase from 01/05/2025
Disappointed with the poorly finished edge where the photo appears as well as the quality
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Leticia G.
Rating: 4 out of 5
following a purchase from 02/05/2025
The screen printing is very well done. I expected the base to be a bit more durable and of better quality, to be honest.
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Alessio R.
Rating: 1 out of 5
following a purchase from 01/05/2025
The lamp arrived scratched, I tried to contact support but no one replied to me
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Danny A.
Rating: 2 out of 5
following a purchase from 02/05/2025
Payed for 24 hours delivery. Received my package 5 days later 😵‍💫
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Maelan C.
Rating: 1 out of 5
following a purchase from 17/04/2025
I did not receive the entire order, I did not get the base.
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Fabienne V.
Rating: 2 out of 5
following a purchase from 19/04/2025
This doesn't really match the photos on the site, of the plexiglass...
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Ludovic M.
Rating: 4 out of 5
following a purchase from 20/04/2025
Very nice lamp, I am very happy, perfect, just one negative point not very serious, the touch part on wood works halfway, otherwise all good.
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viviane G.
Rating: 4 out of 5
following a purchase from 08/04/2025
Very good, lamps for all desires.
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david R.
Rating: 4 out of 5
following a purchase from 08/04/2025
Perfect, very pretty.
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SYLVIE R.
Rating: 4 out of 5
following a purchase from 05/04/2025
I received my package on time. This gift was appreciated!
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Raouan K.
Rating: 1 out of 5
following a purchase from 05/04/2025
The lamp arrived with many scratches
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Christine K.
Rating: 1 out of 5
following a purchase from 07/04/2025
Damaged goods no response to email not recommended
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