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S
Rating: 3 out of 5
Well delivered as expected, just missing a small rubber foot under the base.
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
Summary of reviews
Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Reviews 1, 2, 3 and 4 stars
Reset filtersK
Rating: 1 out of 5
First of all I did not receive the right sockle and contact Pictyourlamp 2x about this issue didn’t work out, because sadly I still didn’t recieve any reply. I hope I will get one soon.
N
Rating: 4 out of 5
beautiful, truck; the price is good
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V
Rating: 4 out of 5
Good product
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T
Rating: 1 out of 5
I wanted to complain but couldn't find a complaints page because it is not well processed.
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M
Rating: 4 out of 5
The lamp was delivered as shown and looks really nice. The sound from the speaker is a bit poor. Delivery went well.
J
Rating: 1 out of 5
The product is for the cats! I want my money back!!!
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P
Rating: 4 out of 5
Perfect
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L
Rating: 3 out of 5
I am delighted with what I ordered because it corresponds exactly to the photo; however, I am terribly disappointed with the carrier UPS because it specifies that the order will be delivered in 24/48h GUARANTEED and I had to wait more than 5 days to receive it, so I am terribly disappointed with the carrier and with you for using this company. First time I ordered and unfortunately it will be the last time.
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V
Rating: 4 out of 5
I have given several lamps as gifts, always appreciated. The packages have arrived on time so far
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K
Rating: 1 out of 5
Delivery was not made on time and there was a mistake in the text.
S
Rating: 3 out of 5
I ordered a lamp with a hologram, but the hologram arrived all scratched.
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N
Rating: 2 out of 5
I received a defective cable
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J
Rating: 1 out of 5
Unfortunately, I received the wrong item, and I would like my money back please. Thank you
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C
Rating: 4 out of 5
Lamp received well. Very good quality and nice design. Very fast delivery. I just thought the photos were in color but it's nice anyway. I recommend. Thank you
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B
Rating: 3 out of 5
the on-off lamp button no longer works fortunately the remote control does the job otherwise very nice lamp
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S
Rating: 4 out of 5
Very good product
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C
Rating: 2 out of 5
Order delivered quickly, there is nothing to say about that. However, the frame support does not work under load, had to put batteries. The photo frame is scratched on some corners, luckily I opened it to check before giving it as a gift. I am really disappointed.
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J
Rating: 4 out of 5
It takes a little longer, but the gift is good.
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J
Rating: 1 out of 5
I am totally disappointed, the base is also plastic and looks really cheap, I also imagined the sign with the car on it to be more valuable. It's a shame that you don't get a response to emails.
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B
Rating: 4 out of 5
all was ok from delivery follow up to ending up using the product
H
Rating: 4 out of 5
Mooi product
S
Rating: 1 out of 5
I did not find the information in case of exchange or return. My friend already has the photo lamp
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J
Rating: 3 out of 5
Dear for what it is
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A
Rating: 4 out of 5
Too bad the model received is not the one I ordered. No response to my return email.
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B
Rating: 2 out of 5
Product is not suitable and no response following my message to find a solution. No after-sales service!!!
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H
Rating: 1 out of 5
The shipping was fast, thank you for that. The quality is very poor and there are also many small scratches!!!
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C
Rating: 4 out of 5
Beautiful frame
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I
Rating: 4 out of 5
I was quite satisfied! I would buy from you again!
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C
Rating: 2 out of 5
It's been 2 weeks and I still haven't received my package.
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M
Rating: 3 out of 5
The product in the picture looked very nice, unfortunately the actual product did not quite meet my expectations. The plaster looked milky and had visible scratches. The quality was overall not as stated in the description. Furthermore, I had ordered the item as a gift, but the packaging was torn and crushed, which was very unfortunate. I was therefore quite disappointed.
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M
Rating: 4 out of 5
A small problem occurred during the printing of the lamp. I contacted the site and 2 days later, I had the lamp as I had ordered it. Very satisfied
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A
Rating: 3 out of 5
I paid for express shipping for free, still had to wait 3 days and expected to get the money back for the express shipping.
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C
Rating: 1 out of 5
I am very disappointed because the image of the photo I sent you arrived home all scratched, I also sent messages on the app without receiving a response, so much so that I find my purchase all scratched and UNPRESENTABLE.
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V
Rating: 1 out of 5
Very good, serious site
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C
Rating: 2 out of 5
Do not reply to the email. I ordered a solid wood base and received a plastic base, of course cheaper than the one chosen. The shipping was fast, and the package well wrapped, but in terms of customer service, it is completely useless.
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L
Rating: 2 out of 5
Disappointed with the poorly finished edge where the photo appears as well as the quality
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L
Rating: 4 out of 5
The screen printing is very well done. I expected the base to be a bit more durable and of better quality, to be honest.
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A
Rating: 1 out of 5
The lamp arrived scratched, I tried to contact support but no one replied to me
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D
Rating: 2 out of 5
Payed for 24 hours delivery. Received my package 5 days later 😵💫