The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Very good lamp 💡 for ambiance, small downside the remote control doesn't work well, you should also include the remote control manual otherwise super design, best regards
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Thierry V.
Rating: 4 out of 5
following a purchase from 03/04/2025
👍
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Lisa S.
Rating: 3 out of 5
following a purchase from 03/04/2025
The product is okay. Unfortunately, despite express shipping and thus higher costs, I still received the package late.
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CHARO I.
Rating: 2 out of 5
following a purchase from 01/04/2025
It doesn't work with the remote, I have written to them but they haven't replied
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Regina W.
Rating: 1 out of 5
following a purchase from 24/03/2025
Item unfortunately damaged and shows signs of wear and tear! Very unfortunate! Return label not received despite inquiries to the seller. No response to date!
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Julien P.
Rating: 4 out of 5
following a purchase from 20/03/2025
The dimension is a bit misleading
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Michel C.
Rating: 3 out of 5
following a purchase from 16/03/2025
The idea is good but it's a bit expensive since the lighting system is worth no more than 5€ online, as my grandmother said, fooled once but not twice.
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Karin S.
Rating: 1 out of 5
following a purchase from 06/03/2025
paid too much shipping costs by mistake no refund as a goodwill gesture too bad from the base very disappointed does not blink in sync just turns off and on nothing more no remote control for the base a disgrace just sad not recommendable too bad too bad too bad !!!
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Ruth V.
Rating: 1 out of 5
following a purchase from 06/03/2025
God bless you. As you know, I ordered and paid for a product from you, but unfortunately it does not meet my expectations. I had asked you to contact me in advance before you processed the item. I sent you two messages, but there was no response, and you are also not reachable by phone. I am totally disappointed with the item and it is too expensive at 76.80. Therefore, I kindly ask you to refund my money, and as soon as the money is in my account, I will return the lamp light part. Best regards, Ruth Völk. P.S. Please respond.
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Annette K.
Rating: 3 out of 5
following a purchase from 05/03/2025
Great product as a gift idea, but the disc engraved in the photo is unfortunately scratched!
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Dimitri D.
Rating: 1 out of 5
following a purchase from 03/03/2025
There is a defect in the Lamborghini plate I ordered.
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Kristina S.
Rating: 1 out of 5
following a purchase from 27/02/2025
Unfortunately, no responses received regarding the return!!
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Monika T.
Rating: 1 out of 5
following a purchase from 25/02/2025
I was sent the wrong sign. The bottom part is good. So far, there has been no response to my written complaint, so I have to complain about it again. Otherwise, I will have to return everything.
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Élodie V.
Rating: 4 out of 5
following a purchase from 23/02/2025
Good value for money
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Patrick I.
Rating: 1 out of 5
following a purchase from 20/02/2025
Item not received!!!
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emmanuelle M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Great product, the only downside is the protection of the product during delivery, the box was damaged, it was meant as a gift so it felt like a second-hand product
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Gaby K.
Rating: 1 out of 5
following a purchase from 19/02/2025
Unfortunately, the lamp does NOT work with batteries... I have written several times, but unfortunately I do not get a response.
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Jocelyne C.
Rating: 3 out of 5
following a purchase from 16/02/2025
Very pretty lamp except for a charging cord that doesn't work.
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Holger S.
Rating: 3 out of 5
following a purchase from 15/02/2025
Image not particularly well cut
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Frédéric B.
Rating: 3 out of 5
following a purchase from 15/02/2025
Very nice looking lamp, perfect. However, very disappointing delivery! Paid for express 24h and received the package more than 2 days later.
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David H.
Rating: 3 out of 5
following a purchase from 08/02/2025
I received the photo engraved with beautiful scratches on the bottom despite the correct packaging; it was sent like this. It is not due to the delivery but to the manufacturing.
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Beatriz D.
Rating: 1 out of 5
following a purchase from 13/02/2025
Bad, I paid more than €11 for an order in 24 hours and it took from Thursday to Monday to arrive. I wanted to claim the amount for not delivering it in 24 hours and I received no response.
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Minho V.
Rating: 1 out of 5
following a purchase from 11/02/2025
The product is nice but there were all scratches over the glass so i hope there can be a solution to it.
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Thalia R.
Rating: 4 out of 5
following a purchase from 12/02/2025
Pretty, I gave it to my boyfriend and he was very happy
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Josef Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
Complaint not addressed
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Prescilia H.
Rating: 2 out of 5
following a purchase from 09/02/2025
Hello, I haven't received my order.
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Response from Pictyourlamp.com
Hello,
We are pleased to have resolved the issue by resending the order that was lost by the carrier. Would it be possible to update your negative comment now that the situation has been resolved?
Best regards,
The LampePhoto.fr team
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dylan G.
Rating: 3 out of 5
following a purchase from 09/02/2025
I received my order but it's a shame that the photo is scratched.
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Alicia Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
The lamp came broken and theres no response to my mail!!
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Daniel J.
Rating: 4 out of 5
following a purchase from 11/02/2025
Received my lamp well, I am satisfied although the plexiglass representing the Porsche Targa in A4 format had large scratches.
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Response from Pictyourlamp.com
Hello,
Our plaques are equipped with a protective film that ensures both the safety of the plaque and the engraving during transport and handling. However, this film must be removed to allow the plaque to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plaque.
Best regards, Justine from lampephoto.fr
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Laurent L.
Rating: 4 out of 5
following a purchase from 09/02/2025
Good
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Joel S.
Rating: 1 out of 5
following a purchase from 08/02/2025
Order received, but the batteries were not the right ones.
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Olivier B.
Rating: 4 out of 5
following a purchase from 06/02/2025
Great images, it's beautiful with the light
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Delphine N.
Rating: 2 out of 5
following a purchase from 05/02/2025
Very disappointed, the edges are full of chips, I couldn't give it as planned.
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Response from Pictyourlamp.com
Hello,
We are happy to have resolved the issue by sending you back the plate that was damaged during transport. Would it be possible to modify your negative comment now that the situation has been resolved?
Best regards,
The LampePhoto.fr team
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Philippe B.
Rating: 3 out of 5
following a purchase from 02/02/2025
Some details are missing compared to the photo.
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Christophe M.
Rating: 2 out of 5
following a purchase from 31/01/2025
I will send you a photo tomorrow, there are scratches on the plexiglass.
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Response from Pictyourlamp.com
Hello,
Our plates are equipped with a protective film that ensures both the safety of the plate and the engraving during transport and handling. However, this film must be removed to allow the plate to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plate.
Best regards,
Justine from lampephoto.fr
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MARTINE V.
Rating: 4 out of 5
following a purchase from 01/02/2025
satisfied with the product but had difficulty inserting the support into the base, email sent for advice remained unanswered, it's a shame!
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Heinz V.
Rating: 4 out of 5
following a purchase from 02/02/2025
Everything as promised!
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Eric V.
Rating: 4 out of 5
following a purchase from 01/02/2025
Ok
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François L.
Rating: 4 out of 5
following a purchase from 01/02/2025
Very pretty, happy with my order
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Lucy C.
Rating: 2 out of 5
following a purchase from 31/01/2025
The photo is a bit too early for me, but it suits me anyway. Thank you and see you soon.
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