Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 2, 3 and 5 stars

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A
Angelique S.
Rating: 5 out of 5
following a purchase from 17/11/2023
Super happy thank you
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Aubert Y.
Rating: 5 out of 5
following a purchase from 17/11/2023
Very nice
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Monique B.
Rating: 3 out of 5
following a purchase from 18/11/2023
Too bad there are scratches.
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Soizic T.
Rating: 5 out of 5
following a purchase from 17/11/2023
nothing to complain about
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Myriam T.
Rating: 5 out of 5
following a purchase from 19/11/2023
Super
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Fery G.
Rating: 5 out of 5
following a purchase from 17/11/2023
Very satisfied as always with your lamp, I am a customer with you several orders, only I was on top that I paid the 24 hours so 14.99 and I did not think you do not work on Saturday as other company and I paid for nothing to have my package within 24 hours otherwise very satisfied and excellent work 👏
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Isabelle L.
Rating: 5 out of 5
following a purchase from 18/11/2023
Very satisfied with this purchase. Nickel.
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Annick B.
Rating: 5 out of 5
following a purchase from 17/11/2023
As advertised, very friendly
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Freddy L.
Rating: 5 out of 5
following a purchase from 18/11/2023
Very nice item and very carefully packaged
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Thomas M.
Rating: 3 out of 5
following a purchase from 17/11/2023
Well received and quickly. But wrong charging cable, sav doesn't know it's a type c. Fortunately there's Amazon
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Dominique F.
Rating: 5 out of 5
following a purchase from 16/11/2023
Beautiful and good quality. I'll order again
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Laurence P.
Rating: 5 out of 5
following a purchase from 16/11/2023
received promptly, very happy with the result, as described
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Lydia G.
Rating: 5 out of 5
following a purchase from 16/11/2023
Beautiful as I wished. Thank you
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Christophe P.
Rating: 2 out of 5
following a purchase from 16/11/2023
Rather dissatisfied with this purchase. Scratches visible everywhere. Disappointed
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Vincent G.
Rating: 5 out of 5
following a purchase from 16/11/2023
Fast manufacturing and delivery. Material as described.
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Robert S.
Rating: 5 out of 5
following a purchase from 16/11/2023
Very happy with my order
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Yveline M.
Rating: 5 out of 5
following a purchase from 16/11/2023
Too good. Impeccable
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Frederique W.
Rating: 5 out of 5
following a purchase from 16/11/2023
Product meets our expectations with top-notch after-sales service !!!!
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Valerie G.
Rating: 5 out of 5
following a purchase from 17/11/2023
Beautiful object
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Nadine C.
Rating: 5 out of 5
following a purchase from 14/11/2023
Very nice rendering
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Laetitia D.
Rating: 5 out of 5
following a purchase from 16/11/2023
Super fast and beautiful lamp
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Véronique B.
Rating: 5 out of 5
following a purchase from 16/11/2023
Magnificent photo lamp, very responsive, fast delivery and friendly. In short... I RECOMMEND. I will come back to you for another order 😊
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Patricia M.
Rating: 3 out of 5
following a purchase from 16/11/2023
To be seen when I make the Christmas present
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Magali B.
Rating: 5 out of 5
following a purchase from 08/11/2023
Superb lamp it's very pretty with a change of color it's great and nice effect
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Bruno C.
Rating: 5 out of 5
following a purchase from 16/11/2023
Beautiful lamp
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Pascal B.
Rating: 5 out of 5
following a purchase from 15/11/2023
CLEAR
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Corinne L.
Rating: 1 out of 5
following a purchase from 13/11/2023
Superb lamp
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Response from Pictyourlamp.com
Hello,
we are glad to know that you like our product. The one star must be an error and we hope you will come back and modify your comment, thank you for your understanding.
Have a nice day.
Sincerely
Céline from Lampephoto.fr
K
Karine M.
Rating: 1 out of 5
following a purchase from 15/11/2023
I'm still waiting for a return from the site for a refund of the shipping costs by chronopost, which delivered to another street, and so this kind neighbor came to bring me my parcel, but 5 days after the date....
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Response from Pictyourlamp.com
Hello,
Please check your spam, as after verification, we have indeed followed up on your message, and we apologize again for the inconvenience. We hope you will be satisfied with your lamp and would be grateful for any feedback on your review.
Please do not hesitate to contact us at [email protected].
Have a nice day,
Best regards,
Céline from Lampephoto.fr
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Sylvie B.
Rating: 5 out of 5
following a purchase from 15/11/2023
Very beautiful and excellent quality. Identical to the photo. My grandson is happy
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Nathalie M.
Rating: 5 out of 5
following a purchase from 15/11/2023
I would have liked to see how it would look with the base chosen when I placed my order.
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Ludovic P.
Rating: 5 out of 5
following a purchase from 15/11/2023
Lamp is very good but delivery service is poor
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Laurence M.
Rating: 5 out of 5
following a purchase from 15/11/2023
Very fast delivery. I recommend this site.
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Jean Pol L.
Rating: 5 out of 5
following a purchase from 15/11/2023
After having received the articles, I checked them, a luminous base did not function, I contacted the customer service which gave me certain instructions in order to know the reason for this problem, I thus handled this base it functioned correctly. On the other hand, I asked them to include instructions on how to use the base. Otherwise I'm glad I ordered them, except that I could have had one free if I'd ordered them a bit later...
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Philippe D.
Rating: 5 out of 5
following a purchase from 15/11/2023
Superb product, very satisfied with my purchase.
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Fabrice B.
Rating: 5 out of 5
following a purchase from 13/11/2023
Item received quickly, very happy with the result. Perfect for an original gift for the holidays.
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Ellen J.
Rating: 5 out of 5
following a purchase from 15/11/2023
Top service
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Pascal M.
Rating: 5 out of 5
following a purchase from 15/11/2023
Ras
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Nathalie C.
Rating: 1 out of 5
following a purchase from 16/11/2023
My parcel arrived broken and I see that there is no recourse.
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Response from Pictyourlamp.com
Hello Nathalie,
We are sorry for the inconvenience, in case of broken or damaged product, it is quite possible to obtain a refund or a return by contacting us by email on [email protected], you will get a response within 24h/48h.

Best regards,
Céline from Lampephoto.fr
N
Nathalie B.
Rating: 5 out of 5
following a purchase from 13/11/2023
The product is beautiful, the packaging is perfect and the delivery is very fast. I would like to place another order.
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Carole Q.
Rating: 1 out of 5
following a purchase from 14/11/2023
I can not be satisfied because I have not received my package cordially Mrs. queret
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Response from Pictyourlamp.com
Hello,
We understand your frustration and sincerely apologize for any inconvenience you may have experienced.
We are pleased to see that the situation has been successfully resolved. Your parcel has now been located and delivered to the address you indicated. We would like to thank you for your patience and understanding throughout the resolution process.
We process emails within 24 / 48 hours, on [email protected], do not hesitate to contact us. We are here to help you and we want to make sure that you are completely satisfied with our service. It would be a pleasure to see your updated review.
Best regards,
Céline from Lampephoto.fr
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