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S
Rating: 1 out of 5
The deliveryman never planned for me Disappointed
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
Summary of reviews
Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 1 out of 5
Mijn lampje is stuk aangekomen, dit was om bij mijn overleden kleinzoon te zetten, heb hun meerdere keren geprobeerd te bereiken maar nooit antwoord gehad, echt jammer !
C
Rating: 1 out of 5
Hello, the "laser" cutting is not up to the standard advertised in the ad description. I am disappointed with my purchase.
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C
Rating: 1 out of 5
Ordering and shipping went smoothly. However, the item was faulty. Returns are made more difficult.
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A
Rating: 2 out of 5
Package different from model on site
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E
Rating: 1 out of 5
Lamp not as shown
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M
Rating: 3 out of 5
I think it looks too kitschy
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V
Rating: 3 out of 5
I was expecting to see the photo I had chosen in color which is a shame!!!!
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O
Rating: 2 out of 5
Delivery takes long, UPS has really bad customer service they also lost my package so no for sure not happy with the delivery. Contact with company regarding issues also not very available tbh.
M
Rating: 2 out of 5
The logo is far too difficult to recognize
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D
Rating: 2 out of 5
You can't send it back. I have tried to contact the dealer several times. No reply from the retailer. No return slip was left in the parcel ...
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N
Rating: 3 out of 5
Easy to use
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E
Rating: 3 out of 5
Hello, I asked you several times for a small addition (45 YEARS) the same day by mail, you never took it into account??? WHAT A SHAME...🤔🙃🤔
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G
Rating: 3 out of 5
UPS service quality problem: never showed up at my home. Dropped off the package far from my home. Gave incorrect pick-up information.
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E
Rating: 1 out of 5
Top quality and speed. Unfortunately with spelling mistakes and still no answer after more than a week of waiting...
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F
Rating: 2 out of 5
I have not received the base and remote control.
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M
Rating: 2 out of 5
They sent me the wrong lamp base but after complaining they replaced it . I sent colored fotos but got black and white photo plate... looks cheap and not very presentable Abd therefore in my opinion so overchargee. I wouldnt have placed the order if i knew that before, because they have samples of colored ones on their home page... So with the photos are not so clearly visible...I would not have placed the order if i knew it was to be black and white printing. They have colored ones on their website which attracted my attention and interest to have one.... So am very much disappointed..Will never recommend it.
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L
Rating: 2 out of 5
Poor quality for the price. Almost 70e for an alarm clock with a so-called "high-end" speaker...
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E
Rating: 2 out of 5
I paid an expensive fee for delivery to a "point relais" near my home and the deliveryman decided to drop my parcel off 15 km away without my consent and without my being informed, so I was not delivered.
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J
Rating: 1 out of 5
Je kan op geen enkele manier contact krijgen met het bedrijf. Bezorging vreselijk ik heb mijn pakketje bijna een week te laat gekregen terwijl ik extra heb betaald geld krijg je niet terug geen respons op je mailtjes. Enige wat goed is dat je na alle ellende toch iets moois heb dus is het belangrijk wat je nodig heb bestel ver van tevoren.
M
Rating: 1 out of 5
The quality of the product is good, but I was delivered 9 days late by UPS, so my daughter, for whom the parcel was intended, didn't get her present on the day. And no commercial gesture was made.
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T
Rating: 1 out of 5
I expected real glass for the price. I am also not satisfied with the design
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R
Rating: 1 out of 5
This day September 8, 2024 I just opened the gift for my friend the photo was in color and on the support black and white nothing serious however there are 2 scratches on the support I can not offer it
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M
Rating: 3 out of 5
The lamp is nice, but the container was torn, so it's not a great gift. A bit disappointed.
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M
Rating: 1 out of 5
They are not reliable, they paid for delivery and have not delivered my order for two weeks.
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C
Rating: 3 out of 5
Great item but delivery time not respected
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T
Rating: 2 out of 5
I was super happy to order but when I received one of the lamps it was very scoffed at, disappointed.
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A
Rating: 1 out of 5
I never received my parcel, I haven't heard from customer service for 48 hours and I haven't been reimbursed either.
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D
Rating: 2 out of 5
The leds on the base don't work and I'm having great difficulty contacting you.
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C
Rating: 2 out of 5
Nice product but quality not top top
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C
Rating: 2 out of 5
I'm disappointed by the quality of this lamp, I didn't expect it to be a piece of engraved plexi. I think the price is really excessive compared to the quality. For this price, you'd expect etched glass, not plexiglass. What's more, a preview of the rendering would give you a better idea of the result before you buy, and if need be, I'd like to change the photo, because the colors are reversed and I end up with 2 floating heads without seeing the T-shirt.
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J
Rating: 3 out of 5
Very fast and careful delivery. On the other hand the relay point was not respected at all I had to move I find it a pity in view of the amounts of delivery charges!!!
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E
Rating: 1 out of 5
not good as I was charged £34.80 twice and only got one item. No next order
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E
Rating: 3 out of 5
I'm sure the company is very good, but my photo wasn't sharp enough.
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L
Rating: 2 out of 5
The cable supplied for the base was the wrong one. The base was presented as being made of wood, but is in fact made of imitation wood .... In short, the glass part is not bad and fortunately ....
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R
Rating: 2 out of 5
I ordered a Tiger 3D lamp and received it scratched and damaged. And for a return with the service concerned, it's complicated. I'm disappointed.
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J
Rating: 1 out of 5
The size of the photo does not correspond to the order.
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S
Rating: 3 out of 5
It's a shame during the day you can't see anything
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G
Rating: 2 out of 5
Really knocking
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V
Rating: 1 out of 5
honestly I was expecting something prettier I really didn't like it as soon as I received it as soon as I put it away in the cupboard dsl
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