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S
Rating: 1 out of 5
Package received in poor condition
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 1, 2 and 3 stars
Reset filtersC
Rating: 1 out of 5
No book to help you understand how to use it (no instructions)
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M
Rating: 1 out of 5
I'm very disappointed with the result, and the worst part is that it was a gift...
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M
Rating: 3 out of 5
Very nice product, personalized photo lamp with alarm clock holder. The only big PROBLEM is that there are no instructions on how to operate the alarm clock because the time is not permanently displayed. And other problems
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J
Rating: 1 out of 5
Speed and efficiency. Very well finished and clean work Congratulations
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I
Rating: 2 out of 5
Discharges very quickly
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A
Rating: 1 out of 5
The stand doesn't even stand up
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D
Rating: 3 out of 5
Delivery made outside my home found in a grocery store after complaint because the deliveryman had not warned me and the product has a defect compared to the photo damage.
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B
Rating: 3 out of 5
Satisfied
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O
Rating: 3 out of 5
The lamp is very pretty. But it's not very professional when it comes to cutting. Very disappointed with the cut of the lamp. Too bad
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V
Rating: 3 out of 5
Printing the photo I wanted to a print job .
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C
Rating: 3 out of 5
A first lamp scratched, a second less but still... Although customer service is extremely responsive and understanding, I'm rather disappointed with my experience, even if I'm still convinced that the concept is top-notch.
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M
Rating: 2 out of 5
Delivery not guaranteed in 48h...I ordered on Wednesday and I was delivered on Tuesday... 😁 The lamp is not very good quality ... feeling that it comes from china ... huge disappointment...
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C
Rating: 1 out of 5
fine
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A
Rating: 1 out of 5
I have not received my parcel.
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S
Rating: 1 out of 5
Very nice product
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M
Rating: 3 out of 5
I waited too long for my order and the parcel arrived at another address? The lamp is very good
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W
Rating: 2 out of 5
My remote control doesn't work, nor does the bputon switch off on the base.
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J
Rating: 3 out of 5
Disappointed by the quality of the print on the lamp
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O
Rating: 3 out of 5
Beautiful lamp
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P
Rating: 3 out of 5
Damaged carton
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M
Rating: 1 out of 5
Lack of precision
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A
Rating: 3 out of 5
I would have given it 5 stars if there were no scratches.....
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A
Rating: 1 out of 5
Medium
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C
Rating: 1 out of 5
Broken arrival lamp Johnny's
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T
Rating: 3 out of 5
The lamp received has a few scratches.
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M
Rating: 3 out of 5
Very different photo from the one I sent in black and white, which I didn't expect!
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G
Rating: 2 out of 5
Disappointing aesthetics
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M
Rating: 3 out of 5
A little disappointed by the quality
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J
Rating: 2 out of 5
Delivery is poor GLS does not respect delivery instructions.
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S
Rating: 3 out of 5
Difficult-to-reach customer service: no telephone number available
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D
Rating: 2 out of 5
Very nice lamp but with marks on it. Cleaned with the cloth supplied. It scratched everything. Very disappointed with the quality
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T
Rating: 1 out of 5
guaranteed delivery before Christmas but received a week later !!!!!
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S
Rating: 1 out of 5
Not at all happy, I had sent you an address, rectification, you have nothing taken into account. The parcel went somewhere else.
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M
Rating: 2 out of 5
Switches off for nothing.
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A
Rating: 1 out of 5
Suoer
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I
Rating: 1 out of 5
Hello, frame not the right size 15/15!!! no plug and no simulation of the exact photo!
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A
Rating: 2 out of 5
The remote control arrived broken and therefore unusable. 06 89105083
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N
Rating: 1 out of 5
I received a broken lamp
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F
Rating: 3 out of 5
Ordered on a Wednesday evening, manufactured on Thursday, delivered on Friday morning! Incredibly fast delivery. Perfect packaging. I had expected something of higher quality, and there were 2 scratches, close to the base but a little disappointing. The workmanship needs to be better. That said, the luminous base makes a nice and original gift.
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