Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
It's not the first time I've ordered on the site, everything is perfect right up to the moment of delivery. With GLS everything was perfect: you were warned in real time, you could even choose options in real time in case you were absent, but the last time with UPS it was really catastrophic, the deliveryman didn't even call, when you looked on the tracking, the parcel was directly at the relay point even though there was always someone at home at all hours.
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Eugene L.
Rating: 2 out of 5
following a purchase from 27/05/2024
Resus la photo pas le soc pour mettre la photo
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Christelle L.
Rating: 2 out of 5
following a purchase from 30/05/2024
Hello, I'm not at all satisfied because yes, I did receive my photo lamp except that the writing that should have been written under the photos is missing.
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Soner Y.
Rating: 1 out of 5
following a purchase from 28/05/2024
All striped
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Matthias G.
Rating: 2 out of 5
following a purchase from 26/05/2024
I think the photo lamp is a great gift, but the plexiglass arrived with a lot of scratches, which is a real shame.
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Alexia D.
Rating: 1 out of 5
following a purchase from 22/05/2024
The lamp plus after only 1 week...
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Matthias D.
Rating: 2 out of 5
following a purchase from 16/05/2024
In the text, two words are attached. This spoils the sentence and the surprise...too bad nobody saw it to rectify it...
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Julien B.
Rating: 3 out of 5
following a purchase from 07/05/2024
Hello I am very happy with the result for the lamp but disappointed for the delivery time because I paid more to have it quickly with DHL express and I received my package 9 days later only negative point because the lamp is beautiful thank you for the work done.
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Shaina M.
Rating: 1 out of 5
following a purchase from 27/04/2024
Package received in poor condition
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Christopher L.
Rating: 1 out of 5
following a purchase from 02/05/2024
No book to help you understand how to use it (no instructions)
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Marie-Paule M.
Rating: 1 out of 5
following a purchase from 20/04/2024
I'm very disappointed with the result, and the worst part is that it was a gift...
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Maeva G.
Rating: 3 out of 5
following a purchase from 15/04/2024
Very nice product, personalized photo lamp with alarm clock holder. The only big PROBLEM is that there are no instructions on how to operate the alarm clock because the time is not permanently displayed. And other problems
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Jean B.
Rating: 1 out of 5
following a purchase from 10/04/2024
Speed and efficiency. Very well finished and clean work Congratulations
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Isabelle S.
Rating: 2 out of 5
following a purchase from 22/11/2023
Discharges very quickly
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Anthony G.
Rating: 1 out of 5
following a purchase from 03/04/2024
The stand doesn't even stand up
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David L.
Rating: 3 out of 5
following a purchase from 27/03/2024
Delivery made outside my home found in a grocery store after complaint because the deliveryman had not warned me and the product has a defect compared to the photo damage.
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Bruno G.
Rating: 3 out of 5
following a purchase from 16/03/2024
Satisfied
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Ophelie L.
Rating: 3 out of 5
following a purchase from 16/03/2024
The lamp is very pretty. But it's not very professional when it comes to cutting. Very disappointed with the cut of the lamp. Too bad
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Victor C.
Rating: 3 out of 5
following a purchase from 11/03/2024
Printing the photo I wanted to a print job .
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Camille R.
Rating: 3 out of 5
following a purchase from 01/03/2024
A first lamp scratched, a second less but still... Although customer service is extremely responsive and understanding, I'm rather disappointed with my experience, even if I'm still convinced that the concept is top-notch.
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Marie Line M.
Rating: 2 out of 5
following a purchase from 21/02/2024
Delivery not guaranteed in 48h...I ordered on Wednesday and I was delivered on Tuesday... 😁 The lamp is not very good quality ... feeling that it comes from china ... huge disappointment...
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