The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
I ordered 3 times on this site, I was only satisfied the second time. Fast service guaranteed. The second time I got the wrong base, even though I had bought the most expensive one. The third time, the base didn't work anymore... bad value for money.
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Ludovic G.
Rating: 3 out of 5
following a purchase from 02/01/2024
Very well made but two big scratches
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Fabrice E.
Rating: 1 out of 5
following a purchase from 02/01/2024
Lamp received broken....service apres vente contacté et pas de reponse
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Mathieu M.
Rating: 3 out of 5
following a purchase from 31/12/2023
Fast and efficient, but a few problems remain. There is a difference in brightness compared to the image on the site. For example, the brightness is strong near the base, then fades as you move up the image. On the site image, brightness is even across the entire plate. What's more, some details don't stand out as shown. In the case of Toothless's lamp (Dragon animation), the female Lightning Fury is completely white. The detail of her scales is not perceptible. Conclusion: an interesting, innovative and pleasant product overall, but with only average precision.
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suzanne D.
Rating: 3 out of 5
following a purchase from 27/12/2023
La. Photo not so clear you can't see well
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Miche T.
Rating: 1 out of 5
following a purchase from 28/12/2023
Wrong delivery address
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claude J.
Rating: 1 out of 5
following a purchase from 24/12/2023
I haven't received my order since December 24th, very disappointed.
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Karim B.
Rating: 3 out of 5
following a purchase from 25/12/2023
Pretty but unfortunately arrived with scratches.
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Johanne D.
Rating: 2 out of 5
following a purchase from 22/12/2023
Very disappointed with the material of the lamps and the length of the electric cable, which was much too short. For the price, I didn't expect to get a Plexiglas lamp with such a short cable.
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Denis F.
Rating: 1 out of 5
following a purchase from 23/12/2023
I had asked for the text to be engraved on the wooden base. In the end, it was engraved on the plexiglass and is hardly visible. The moral is, there's no need to fill in fields so that nothing is taken into account in the customer's request when placing the order.
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Karine L.
Rating: 1 out of 5
following a purchase from 22/12/2023
I ordered 2 brackets and only received one.
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Clément B.
Rating: 3 out of 5
following a purchase from 18/12/2023
Very fast design and delivery. Product as requested. On the other hand, the quality of the photo print leaves something to be desired, it has nothing to do with the beautiful print you see on the site.
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Corinne H.
Rating: 2 out of 5
following a purchase from 17/12/2023
Dis shipped in 24h. Ordered on 17/12, received on 26/12 (christmas gift...)
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jessica C.
Rating: 3 out of 5
following a purchase from 20/12/2023
lots of scratches on the lamp
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Patricia S.
Rating: 2 out of 5
following a purchase from 09/12/2023
Hello, out of 3 lamps ordered, one wasn't great because the red sticky label was on the unplasticized side, leaving marks that were impossible to remove. The others were well placed on the plasticized side. IMPOSSIBLE to offer it to the person. A little disappointed
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Catherine B.
Rating: 2 out of 5
following a purchase from 22/12/2023
It has nothing to do with the product, it's just that I thought I had a much larger lamp.
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Solène B.
Rating: 2 out of 5
following a purchase from 18/12/2023
You forgot the text! "je t'aime" for the price is disappointing
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Gladys S.
Rating: 1 out of 5
following a purchase from 16/12/2023
My order was supposed to arrive before Christmas. Unfortunately it arrived 2 days late. Too bad...
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Serge G.
Rating: 3 out of 5
following a purchase from 16/12/2023
Disappointed with the article, for the price, I would have thought it more imposing.
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Daniel A.
Rating: 1 out of 5
following a purchase from 18/12/2023
Did not receive order 😡
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Jessica L.
Rating: 1 out of 5
following a purchase from 16/12/2023
I ordered from your site because it was marked delivered before Christmas, I received it after. I don't recommend it at all. What's more, when we send emails, they don't reply.
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Valérie V.
Rating: 1 out of 5
following a purchase from 15/12/2023
Perfect
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Response from Pictyourlamp.com
Hello, we are glad to know that you like our product. The one star must be an error and we hope you will come back and modify your comment, thank you for your understanding.
Have a nice day.
Sincerely
Céline from Lampephoto.fr
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Félicie - Pascaline R.
Rating: 2 out of 5
following a purchase from 17/12/2023
Delivery in 6 days when it was noted 24h on the home page and some defects at the level of the engraving and the contour.
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Jean-Pierre B.
Rating: 3 out of 5
following a purchase from 14/12/2023
Very satisfied
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LAURENCE L.
Rating: 1 out of 5
following a purchase from 18/12/2023
Too expensive for what it is and not delivered to the requested relay point!!!!
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Marilyn B.
Rating: 1 out of 5
following a purchase from 17/12/2023
2 lamps purchased. 1 Zelda and a Tesla S that made people happy. Beautiful products
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Response from Pictyourlamp.com
Hello Marilyn,
we are happy to know that you like our product and that it has made people happy :) . The one star must be a mistake and we hope you will come back and modify your comment, thank you for your understanding.
Have a nice day.
Sincerely
Céline from Lampephoto.fr
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Alain B.
Rating: 1 out of 5
following a purchase from 18/12/2023
The lamp is nice, but the place of delivery was changed and I had to drive 50 kms, or an hour, to pick it up. Chronopost sucks.
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Anthony P.
Rating: 2 out of 5
following a purchase from 18/12/2023
Trace on the grating
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yan W.
Rating: 2 out of 5
following a purchase from 16/12/2023
It's a particular shame that the packaging, despite a chrono post, isn't more discreet, as this type of purchase is inevitably a gift.
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Anthony T.
Rating: 1 out of 5
following a purchase from 17/12/2023
I do not recommend this site
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Response from Pictyourlamp.com
Hello,
we're sorry you're not satisfied, we tried to contact you by e-mail to find out the reason for your dissatisfaction but didn't hear back from you.
Please do not hesitate to contact us again at [email protected]. We'll get back to you within 24/48 hours, and we'll do our best to solve your problem.
Have a nice day,
Best regards,
Céline from Lampephoto.fr
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Jocelyne J.
Rating: 3 out of 5
following a purchase from 16/12/2023
I was expecting glass... Otherwise very good
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Myriam L.
Rating: 3 out of 5
following a purchase from 14/12/2023
Package conforms to specifications but the plate does not fit properly in its housing.
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Laetitia B.
Rating: 1 out of 5
following a purchase from 12/12/2023
Very disappointed there are white stains in certain places on the faces so it spoils everything and it was a Christmas gift for my daughter, I expected better.
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Response from Pictyourlamp.com
Hello Laetitia,
we apologize for the inconvenience. As the e-mail shows, the stains you mention are due to laser engraving. Normally, all plates are cleaned after production. Your plate was indeed badly cleaned. You can clean it with acetone or make-up remover and a soft cloth.
After the solution and our last email exchanges, a small change in your opinion would be welcome.
Have a nice day.
Best regards.
Céline from Lampephoto.fr
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jose G.
Rating: 2 out of 5
following a purchase from 16/12/2023
Disappointed with my purchase
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Melissa C.
Rating: 3 out of 5
following a purchase from 12/12/2023
Photo a little scratched despite the protective film
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Fougère L.
Rating: 1 out of 5
following a purchase from 18/11/2023
Very ugly A lamp will not be offered
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Marie Pierre S.
Rating: 1 out of 5
following a purchase from 12/12/2023
Hello, I received my lamp. I am very disappointed the glass is scratched and the delivery was not made express as indicated.
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Karine F.
Rating: 1 out of 5
following a purchase from 14/12/2023
Not received and package not delivered to the right address
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Response from Pictyourlamp.com
Hello,
We understand your frustration and sincerely apologize for any inconvenience you may have experienced.
We are pleased to see that the situation has been successfully resolved. Your parcel has now been located and delivered to the address you indicated. We would like to thank you for your patience and understanding throughout the resolution process.
We process emails within 24 / 48 hours, on [email protected], do not hesitate to contact us. We are here to help you and we want to make sure that you are completely satisfied with our service. It would be a pleasure to see your updated review.
Best regards,
Céline from Lampephoto.fr
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Christopher P.
Rating: 2 out of 5
following a purchase from 12/12/2023
The quality is good, but there is a problem with the photo and I'm told that it's normal without finding a solution, knowing that it was for Christmas. I don't think that's very nice of the service.
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Benedicte G.
Rating: 3 out of 5
following a purchase from 13/12/2023
A little disappointed with the quality...
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