Customer reviews of Pictyourlamp.com

Plexiglas of poor quality; on the other hand, exceptional delivery times, even during the holiday season.

It was damaged and I send a E-mail back and I didn't get any reaction

The rendering is less sharp than on the publication....

Hello, no protective film on either side of the lamp.

The order of the photos has not been respected

In the package that arrived I found 2 chargers but not the remote control.

Express surcharge paid and the parcel took too long with this parcel service. The ParcelShop opens when it wants and changes its opening hours as it pleases. I am very annoyed 😡

The plate arrived cracked... Too bad for the price, otherwise the lamp is fine.

My parcel didn't arrive on time and was stuck in Paris for 4 days 😡

I'm missing the remote control

UPS delivered the package on the 27th

I ordered the gift for my son paid the higher shipping costs for it to arrive on December 24. To date nothing has arrived and my sheet is leaving tomorrow!!! It is true that Christmas period, as they replied to me the couriers are very busy, but at the when ordering do not assure me delivery for December 24! I asked for a refund and they did not answer me!!!

𝑇𝑟𝑜𝑡𝑧 𝐸𝑥𝑝𝑟𝑒𝑠𝑠𝑣𝑒𝑟𝑠𝑎𝑛𝑑 𝑖𝑠𝑡 𝑑𝑒𝑟 𝐵𝑒𝑠𝑡𝑒𝑙𝑙𝑡𝑒 𝐴𝑟𝑡𝑖𝑘𝑒𝑙 𝑛𝑜𝑐ℎ 𝑖𝑚𝑚𝑒𝑟 𝑛𝑖𝑐ℎ𝑡 𝑎𝑛𝑔𝑒𝑘𝑜𝑚𝑚𝑒𝑛. 𝐴𝑚 22.12. 𝐵𝑒𝑠𝑡𝑒𝑙𝑙𝑡 ℎ𝑒𝑢𝑡𝑒 𝑖𝑠𝑡 𝑑𝑒𝑟 2.1. . 𝑆𝑒ℎ𝑟 𝑆𝑐ℎ𝑎𝑑𝑒 𝑒𝑠 𝑤𝑖𝑟𝑑𝑒 𝑧𝑢𝑔𝑒𝑠𝑖𝑐ℎ𝑒𝑟𝑡 𝑑𝑎𝑠 𝑑𝑒𝑟 𝐴𝑟𝑡𝑖𝑘𝑒𝑙 𝑧𝑢 𝑊𝑒𝑖ℎ𝑛𝑎𝑐ℎ𝑡𝑒𝑛 𝑎𝑛𝑘𝑜𝑚𝑚𝑡!!!

I have order the lamp and pay voor 24our service but it was 72 our later So ik want the money what i pay extra voor the 24 our back

No regrets

I thought everything wasn't plastic

The lamp (product) is beautiful, but the shipping leaves a lot to be desired! I paid for express delivery 24 hours and only received the delivery a week later. UPS claimed to have made two delivery attempts, which I can refute as the building is under camera surveillance.

Te laat geleverd ik had extra betaald maar kreeg het pas veel later jammer

Delivery was granted before Christmas, but it was delivered the 27th of December. Quality of the lamp's light is low.

Customer service does not respond and I was sent the wrong lamp

Satisfied with the lamp (the foot is too plastic) but on the other hand the delivery is unacceptable I find, paid the express delivery, we spent the day at home they did not pass, balance sheet received 3j late!

You charged me 11 euros more for guaranteed delivery within 24 h and I received the package 3 DAYS LATER!!!!!

It is January 2 and the package that was supposed to arrive on December 23 is not known where it is....

My order should be with me for Christmas. No delivery received so far.

Nothing received

I have sent you a complaint e-mail

Rethink the delivery service, UPS the last snot. Still not delivered yet. Constantly postponed.

Delivery date not met

I paid a chronopost 24h and I received the parcel 5 d after I want to be refunded

Nice work but the touch base doesn't work

My order is arravid damaged.

Did not receive parcel at home as expected, yet paid. Delivered at relay point.

Failure to meet the stipulated package arrival time

Shipping time too long

It's a shame that the picture was full of scratches... The idea of the lamp is beautiful though

Delivery was late Trott additional payment

Lamp ok, base quite cheap. Unfortunately the delivery took place after Christmas, although the page said before Christmas. Ordered on Tuesday, only sent on Saturday, so of course it can't work.

The package was supposed to arrive on December 23/24...to date there is no news of it !!!! I checked it has been stopped for 4 days...!!!!

The quality is very poor and does not look at all like the pictures show. The gift was intended as a Christmas present and I ordered it over a week before Christmas. The website said until 3 days before Christmas that it was guaranteed to arrive before Christmas. Unfortunately, this was not the case - the parcel only arrived 6 days later, i.e. almost 2 weeks after the order was placed, even though it was advertised as 48 hours shipping EU-wide. Even when I asked the support there was no helpful answer only a copy paste answer that the order is in production. Rarely experienced such a bad service unfortunately you can not give zero stars 1 star is unfortunately already too much for such a bottomless performance.

Package still not arrived