Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
5 8 027 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2 and 3 stars

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J
Jennifer B.
Rating: 3 out of 5
following a purchase from 10/12/2024
I'm disappointed with the finish and the cut at the hairline. The cut edges are not clean. However, the overall look is nice.
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Perla T.
Rating: 3 out of 5
following a purchase from 18/12/2024
I need to purchase an illuminated base for a lamp, however, which I have already purchased
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Myriam D.
Rating: 2 out of 5
following a purchase from 19/12/2024
Delivery too long and no batteries ordered extra
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Lorenzo S.
Rating: 1 out of 5
following a purchase from 17/12/2024
Base is not functioning properly, no response from seller. Base is not functional. Could not contact seller/no answer
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Frank P.
Rating: 3 out of 5
following a purchase from 16/12/2024
Top product
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Thierry R.
Rating: 3 out of 5
following a purchase from 17/12/2024
The effect is very nice, but the remote control system doesn't work as I'd hoped.
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Johann R.
Rating: 2 out of 5
following a purchase from 18/12/2024
A little small and not very well finished for the price.
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Daniela V.
Rating: 1 out of 5
following a purchase from 12/12/2024
I have sent an e-mail saying that the foot of the turtle is defective. But I haven't received a reply from them yet. Now it's still here and couldn't give it away. I am disappointed.
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Dimitri L.
Rating: 1 out of 5
following a purchase from 17/12/2024
I paid an additional 6.99 euros to receive it within 24 hours, but it arrived 72 hours later and I have not been reimbursed for the express delivery request.
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Bibiana S.
Rating: 1 out of 5
following a purchase from 17/12/2024
Not good did not get what I ordered.wrong base
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Jean-Charles G.
Rating: 2 out of 5
following a purchase from 16/12/2024
Nothing against the product itself, but I paid extra for a 24H delivery and I received it after 5 days, and therefore not in time to give the gift in time...
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Jean-philippe T.
Rating: 2 out of 5
following a purchase from 15/12/2024
Error on delivery already 2 message sent still no answer disappointed
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Romain G.
Rating: 2 out of 5
following a purchase from 16/12/2024
Product arrived broken in 2 places. Too bad for Christmas. But the lamp corresponds to my expectations. Responsive after-sales service, awaiting new support!
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Beatrice R.
Rating: 3 out of 5
following a purchase from 17/12/2024
Too small
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dennis F.
Rating: 1 out of 5
following a purchase from 14/12/2024
Just bad take care of nothing and hire the worst delivery company ups I would prefer not to give a star but unfortunately that is not possible
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Emilie P.
Rating: 2 out of 5
following a purchase from 16/12/2024
I ordered 3 lamps, one of them was not the one I ordered. I sent you an email but you didn't reply. Otherwise the lamps are very nice
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Gary B.
Rating: 3 out of 5
following a purchase from 14/12/2024
Hello The rendering of the product is really beautiful but I had made a request for modification that could not be made ... and after complaint my second order to a delivery time of 8 days as by chance after reporting my dissatisfaction with my first order... Sincerely Gary Balodis
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Roger L.
Rating: 1 out of 5
following a purchase from 16/12/2024
Delivery postponed twice, and on top of that no home delivery, I had to go to a relay store. Very disappointed by the service
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Ethan S.
Rating: 1 out of 5
following a purchase from 15/12/2024
I have not received my coli! I would like my money back
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Muriel M.
Rating: 1 out of 5
following a purchase from 14/12/2024
When we give you a relay point address, we stick to it, we don't send it 130 km from the point we ask for, so we return it to you, but there's no news.
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Maximilian B.
Rating: 3 out of 5
following a purchase from 15/12/2024
Picture and light quite good, remote control rather inferior, battery had to be replaced by a slightly thicker one for the remote control to work at all
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Arno H.
Rating: 2 out of 5
following a purchase from 15/12/2024
I did not receive the model ordered but another model.
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Elodie P.
Rating: 2 out of 5
following a purchase from 13/12/2024
Bof
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Celine P.
Rating: 1 out of 5
following a purchase from 12/12/2024
Because of delivery. Ups not serious.
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Marion T.
Rating: 1 out of 5
following a purchase from 15/12/2024
The gift arrived broken. I sent a message and no answer...
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BRUNO L.
Rating: 1 out of 5
following a purchase from 14/12/2024
The touch button on the wooden base doesn't work or works very badly. I sent an e-mail explaining in detail what I had found, but to date there has been no reply.
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Reiner H.
Rating: 1 out of 5
following a purchase from 15/12/2024
Dear Sir or Madam, When testing the device, the sign illumination cannot be switched on, not even with the remote control. The time and date could be set. Please return the defective base part and supply a replacement. Yours sincerely, Reiner Hirsch
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Frederic H.
Rating: 3 out of 5
following a purchase from 15/12/2024
Hello, I have a problem setting the minutes the hours ok no way to set the minutes the rest ok
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Hossein M.
Rating: 1 out of 5
following a purchase from 13/12/2024
That wasn't what I wanted and I'm not satisfied at all
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Anna U.
Rating: 1 out of 5
following a purchase from 12/12/2024
Never delivered december 24th and I haven't received anything I give what tomorrow at christmas ???????
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Isabelle S.
Rating: 2 out of 5
following a purchase from 10/12/2024
Disappointed with the product full of scratches on the plexiglass
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Benjamin M.
Rating: 3 out of 5
following a purchase from 13/12/2024
Happy with my product but too much delay with ups the carrier
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Valentina H.
Rating: 1 out of 5
following a purchase from 12/12/2024
Unfortunately, the goods we ordered arrived defective and despite sending an email, there was no response. For what you pay for them, such a response is unworthy.
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Loic L.
Rating: 2 out of 5
following a purchase from 09/12/2024
The 3D photo is scratched and it's not very professional. I told myself when I bought French that it would be of better quality, but I see that it's not the case.
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B O.
Rating: 1 out of 5
following a purchase from 11/12/2024
Ik heb een retourlabel nodig, mijn bestelling is totaal verkeerd !
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Romain S.
Rating: 2 out of 5
following a purchase from 10/12/2024
The delivery is disastrous I ordered a parcel on December 10th paying for a 48/72h home delivery I had to wait 11 days before receiving it and the deliveryman put it in a relay point without even trying at my home.
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elena R.
Rating: 1 out of 5
following a purchase from 10/12/2024
The quality is really poor. I spent 50 euros for a product worth 20. I will not repurchase.
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Eric C.
Rating: 3 out of 5
following a purchase from 10/12/2024
Impossible to set the time, but the photos are perfect.
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Clément R.
Rating: 3 out of 5
following a purchase from 11/12/2024
The product is great! But the delivery... paying for a 24h delivery on a Wednesday to receive the package only on Monday at the end of the day is not cool.Mo' son couldn't get his Gift on time.Thanks UPS.
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Silvia S.
Rating: 1 out of 5
following a purchase from 11/12/2024
I have sent you several emails and have not received a reply. My item is defective
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