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V
Rating: 1 out of 5
Unfortunately, the goods we ordered arrived defective and despite sending an email, there was no response. For what you pay for them, such a response is unworthy.
Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
Summary of reviews
Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Reviews 1, 2 and 3 stars
Reset filtersL
Rating: 2 out of 5
The 3D photo is scratched and it's not very professional. I told myself when I bought French that it would be of better quality, but I see that it's not the case.
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B
Rating: 1 out of 5
Ik heb een retourlabel nodig, mijn bestelling is totaal verkeerd !
R
Rating: 2 out of 5
The delivery is disastrous I ordered a parcel on December 10th paying for a 48/72h home delivery I had to wait 11 days before receiving it and the deliveryman put it in a relay point without even trying at my home.
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E
Rating: 1 out of 5
The quality is really poor. I spent 50 euros for a product worth 20. I will not repurchase.
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E
Rating: 3 out of 5
Impossible to set the time, but the photos are perfect.
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C
Rating: 3 out of 5
The product is great! But the delivery... paying for a 24h delivery on a Wednesday to receive the package only on Monday at the end of the day is not cool.Mo' son couldn't get his Gift on time.Thanks UPS.
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S
Rating: 1 out of 5
I have sent you several emails and have not received a reply. My item is defective
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S
Rating: 2 out of 5
I had to glue back the handle of the zorro sword that was broken, I'm disappointed.
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B
Rating: 1 out of 5
Er zit een hele lelijke kras op. Ik had het cadeau gedaan. En wordt niet op mijn mail gereageerd. Ik wil een nieuwe.
J
Rating: 1 out of 5
Delivery at a relay point while I was at home, no one came.
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B
Rating: 1 out of 5
Very disappointed...
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P
Rating: 2 out of 5
I ordered 3 lamps. Two are perfect, the third has scratches on the plate. After several days of exchanging emails and photos, I received a new plate that was also scratched. I deplore the uneven quality of the plates produced and the complexity of the after-sales service to exchange them. So much for this Christmas present, I give up.
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H
Rating: 1 out of 5
PL-2418060 he's nice but have a broken power cable or the connection base kind regards, henri
K
Rating: 3 out of 5
I didn't receive the right batteries, and the holder with the hearts doesn't light up pink as stipulated. It vaguely follows the colors of the other holder with the photo, hardly perspectible. Disappointed
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Z
Rating: 1 out of 5
Lamp was scratched and no customer service to help.
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A
Rating: 1 out of 5
Lamp received broken, not what I asked for and no response from after-sales service, so very disappointed with this service.
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F
Rating: 3 out of 5
The plates seem to be of good quality, but they don't fit the bases I bought on a lampephoto stand. On the stands and on the internet, they don't have the same bases.
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C
Rating: 1 out of 5
Package not received
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S
Rating: 3 out of 5
I'm a little disappointed 😞 because I ordered from you and other retailers offer the same item for even less.
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J
Rating: 3 out of 5
When I ordered, I paid for a home delivery which did not take place.ups the only carrier who could not find my address. I had 3 messages announcing a delivery and a postponement.I ordered on Friday and was able to pick up my package 10 days later (commitment within 48 hours). Your answer is there is nothing we can do. I bought the base with a clock radio except that there is no radio.
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D
Rating: 2 out of 5
Very good
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F
Rating: 2 out of 5
Delivery time ok, the problem is the delivery company which is not very advantageous (I had to leave my work to be able to receive my parcel), the quality of impression lazer could have been more precise, the cuttings are very good. I don't think I'll recommend it again.
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R
Rating: 1 out of 5
Absolute garbage, never again. Battery lasts a maximum of 15 minutes. Cheapest China goods !!! Hands off !!!
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A
Rating: 2 out of 5
Nice lamp but a lot of defects and no return possible I think.
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R
Rating: 3 out of 5
Long delivery time, because of the driver
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J
Rating: 2 out of 5
The received clock was broken at reception
L
Rating: 1 out of 5
This one is marked by micro scratches, it's a shame because the rendering is very pretty.
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A
Rating: 2 out of 5
Quality is not good at all Glass is scratched and has unclean edges
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I
Rating: 3 out of 5
Perfect
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M
Rating: 3 out of 5
When I ordered my lamp, I was charged 2 times when I received only 1 lamp, otherwise the result of the lamp is top...!
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G
Rating: 1 out of 5
Waited 13 days for my parcel instead of 3 to 4 days as planned
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S
Rating: 1 out of 5
I still haven't received my parcel!!!!!!!
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D
Rating: 2 out of 5
The A4 plate was missing from my delivery. I have already complained, but haven't even received a reply :-(. Maybe now.
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C
Rating: 2 out of 5
Plate very scratched. Message sent but no reply.
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Y
Rating: 3 out of 5
Lampe Rayé disappointed
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J
Rating: 2 out of 5
My lamp arrived within the standards I had requested, but it is already damaged and scratched.
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M
Rating: 1 out of 5
Damaged object disappointed
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O
Rating: 1 out of 5
I received a product that doesn't work... after several emails, no return.
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C
Rating: 1 out of 5
I placed an order on December 5th and paid 7€ for a 48 to 72h delivery. I only received it on December 13th because the address was supposedly incomplete, even though it was correct. Very disappointed.
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