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I
Rating: 5 out of 5
Package delivered quickly, product conforms to the order
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
Summary of reviews
Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Reviews 1, 2, 4 and 5 stars
Reset filtersK
Rating: 5 out of 5
Super product I am very happy with the result thank you very much.
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R
Rating: 5 out of 5
I ordered 2 lamps to give as gifts for Christmas, really beautiful!
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G
Rating: 5 out of 5
Everything is perfect, order received on time.
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G
Rating: 4 out of 5
For a first order, it was
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N
Rating: 1 out of 5
I ordered on December 22, package received on December 27, while the site guaranteed delivery on 12/25, anyway let's move on. I ordered 3 lamps for my nephews, I wanted 2 with the singer JUL and 1 with the singer NINHO. I received the opposite, how to return it to get what I want? Thank you for your response as there is no way to contact you otherwise. Nadine DUTEMPLE. I ordered 3 lamps.
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Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
We encountered an exceptional technical problem with the contact form on the site, which may have prevented the proper reception of some messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected]
.
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team.
We apologize for this inconvenience.
We encountered an exceptional technical problem with the contact form on the site, which may have prevented the proper reception of some messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected]
.
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team.
P
Rating: 5 out of 5
Happy with this purchase, I recommend
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C
Rating: 5 out of 5
Very beautiful lamp photo my little girl will be delighted
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M
Rating: 5 out of 5
Beautiful
I
Rating: 1 out of 5
The item arrived broken. Poor customer service.
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D
Rating: 5 out of 5
Super product thank you
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S
Rating: 2 out of 5
I paid for 24-hour delivery and the package arrived 7 days later
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S
Rating: 5 out of 5
Good product
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J
Rating: 4 out of 5
I am disappointed that the information is expressed in English and not in French, for a product purchased in the neighboring department.
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E
Rating: 2 out of 5
Paying delivery fees just to have them not respected by a lousy carrier, and on top of that, when we write emails to the site, no one responds to us.
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Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
We encountered an exceptional technical problem with the site's contact form, which may have prevented the proper reception of certain messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected].
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team
We apologize for this inconvenience.
We encountered an exceptional technical problem with the site's contact form, which may have prevented the proper reception of certain messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected].
All requests are processed within 24 to 48 business hours by our customer service.
Best regards,
The LampePhoto team
I
Rating: 5 out of 5
My niece was happy and it shows well
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W
Rating: 1 out of 5
I paid extra shipping costs for express delivery and the item arrived much too late. Not recommended
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L
Rating: 5 out of 5
Product as described, fast delivery
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S
Rating: 5 out of 5
satisfied with the product
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H
Rating: 5 out of 5
Super
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C
Rating: 5 out of 5
Very fast
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G
Rating: 5 out of 5
super I recommend!
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L
Rating: 5 out of 5
The photo I requested is very very well done and you can clearly recognize the people! However, a small flaw is that the power supply is on the side so you can see the wire.
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C
Rating: 5 out of 5
Quick and beautiful lamp, a thousand thanks
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C
Rating: 5 out of 5
Very satisfied with my order
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T
Rating: 5 out of 5
Ok
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M
Rating: 2 out of 5
The article is far from matching the photo, poor quality, not even daring to offer it to whom it was intended.. not satisfied
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A
Rating: 5 out of 5
Very well
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I
Rating: 5 out of 5
Delighted with this purchase, very nice rendering of the photo on this support! Very fast delivery. Thank you very much
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S
Rating: 5 out of 5
I am very happy with the photo lamps, they are beautiful. I recommend them.. Thank you very much for refunding me for the mistake I made in my order.. I have recommended your site to other people.. thank you
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N
Rating: 5 out of 5
Product conforms to expectations. Fast and hassle-free delivery.
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M
Rating: 5 out of 5
Product as expected
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P
Rating: 5 out of 5
Product matches the description. Fast delivery.
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A
Rating: 2 out of 5
The lamp is pretty but a week's delay in delivery due to an issue between the delivery person and the relay point. Customers should not have to deal with these problems, change the delivery person or relay point.. furthermore, I sent you 4 emails that went unanswered, I had to manage with the carrier myself.. it's a shame..
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Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
We encountered an exceptional technical problem with the site's contact form, which may have prevented the proper reception of some messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected]
.
All requests are processed within 24 to 48 business hours by our customer service.
Sincerely,
The LampePhoto team
We apologize for this inconvenience.
We encountered an exceptional technical problem with the site's contact form, which may have prevented the proper reception of some messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected]
.
All requests are processed within 24 to 48 business hours by our customer service.
Sincerely,
The LampePhoto team
J
Rating: 5 out of 5
Very original
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B
Rating: 5 out of 5
Very good feedback made our friends happy thank you very much happy new year 2026
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N
Rating: 1 out of 5
Item received scratched and not good as a gift. Contacted them multiple times, they do not respond.
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M
Rating: 5 out of 5
Very satisfied, I recommend this seller
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P
Rating: 5 out of 5
Great product and very fast delivery
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D
Rating: 5 out of 5
Very very very crossed out article
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