Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 2 and 4 stars

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Estelle C.
Rating: 4 out of 5
following a purchase from 14/12/2024
Order received very quickly
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Bibiana S.
Rating: 1 out of 5
following a purchase from 17/12/2024
Not good did not get what I ordered.wrong base
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Jean-Charles G.
Rating: 2 out of 5
following a purchase from 16/12/2024
Nothing against the product itself, but I paid extra for a 24H delivery and I received it after 5 days, and therefore not in time to give the gift in time...
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Patrick A.
Rating: 4 out of 5
following a purchase from 17/12/2024
Item conformed and received on time
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Jean-Philippe T.
Rating: 2 out of 5
following a purchase from 15/12/2024
Error on delivery already 2 message sent still no answer disappointed
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Romain G.
Rating: 2 out of 5
following a purchase from 16/12/2024
Product arrived broken in 2 places. Too bad for Christmas. But the lamp corresponds to my expectations. Responsive after-sales service, awaiting new support!
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Dennis F.
Rating: 1 out of 5
following a purchase from 14/12/2024
Just bad take care of nothing and hire the worst delivery company ups I would prefer not to give a star but unfortunately that is not possible
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Federica S.
Rating: 4 out of 5
following a purchase from 16/12/2024
Everything was perfect as expected. It was appreciated as a gift!
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Emilie P.
Rating: 2 out of 5
following a purchase from 16/12/2024
I ordered 3 lamps, one of them was not the one I ordered. I sent you an email but you didn't reply. Otherwise the lamps are very nice
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Roger L.
Rating: 1 out of 5
following a purchase from 16/12/2024
Delivery postponed twice, and on top of that no home delivery, I had to go to a relay store. Very disappointed by the service
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Luc G.
Rating: 4 out of 5
following a purchase from 15/12/2024
the lamps were exactly as requested, no scratches. The only problem is that you have to change the UPS carrier because I got my package after three days without knowing that they had come, they had put it in the mailbox without saying they had come instead of 24 hours. Otherwise the package corresponded to the request.
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Ethan S.
Rating: 1 out of 5
following a purchase from 15/12/2024
I have not received my coli! I would like my money back
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Muriel M.
Rating: 1 out of 5
following a purchase from 14/12/2024
When we give you a relay point address, we stick to it, we don't send it 130 km from the point we ask for, so we return it to you, but there's no news.
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Arno H.
Rating: 2 out of 5
following a purchase from 15/12/2024
I did not receive the model ordered but another model.
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Elodie P.
Rating: 2 out of 5
following a purchase from 13/12/2024
Bof
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Celine P.
Rating: 1 out of 5
following a purchase from 12/12/2024
Because of delivery. Ups not serious.
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Marion T.
Rating: 1 out of 5
following a purchase from 15/12/2024
The gift arrived broken. I sent a message and no answer...
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Bruno L.
Rating: 1 out of 5
following a purchase from 14/12/2024
The touch button on the wooden base doesn't work or works very badly. I sent an e-mail explaining in detail what I had found, but to date there has been no reply.
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Reiner H.
Rating: 1 out of 5
following a purchase from 15/12/2024
Dear Sir or Madam, When testing the device, the sign illumination cannot be switched on, not even with the remote control. The time and date could be set. Please return the defective base part and supply a replacement. Yours sincerely, Reiner Hirsch
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Josiane B.
Rating: 4 out of 5
following a purchase from 14/12/2024
The photo of the tractor looks good. The delivery went well.
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Emsal V.
Rating: 4 out of 5
following a purchase from 13/12/2024
Very nice gift the only problem is that the photo should be fixed with a click so that it does not fall because there it is just posed in the hole.
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Pascal T.
Rating: 4 out of 5
following a purchase from 13/12/2024
A superb, highly personalized gift idea that's sure to please.
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Virginie L.
Rating: 4 out of 5
following a purchase from 14/12/2024
Very good, received quickly Very pretty a little small Tractor model
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Hossein M.
Rating: 1 out of 5
following a purchase from 13/12/2024
That wasn't what I wanted and I'm not satisfied at all
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Anna U.
Rating: 1 out of 5
following a purchase from 12/12/2024
Never delivered december 24th and I haven't received anything I give what tomorrow at christmas ???????
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Liliane P.
Rating: 4 out of 5
following a purchase from 14/12/2024
Christmas gift, so we'll see how it goes.
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Isabelle S.
Rating: 2 out of 5
following a purchase from 10/12/2024
Disappointed with the product full of scratches on the plexiglass
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Tobias H.
Rating: 4 out of 5
following a purchase from 13/12/2024
I am very satisfied.
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Valentina H.
Rating: 1 out of 5
following a purchase from 12/12/2024
Unfortunately, the goods we ordered arrived defective and despite sending an email, there was no response. For what you pay for them, such a response is unworthy.
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Loic L.
Rating: 2 out of 5
following a purchase from 09/12/2024
The 3D photo is scratched and it's not very professional. I told myself when I bought French that it would be of better quality, but I see that it's not the case.
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B O.
Rating: 1 out of 5
following a purchase from 11/12/2024
Ik heb een retourlabel nodig, mijn bestelling is totaal verkeerd !
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Romain S.
Rating: 2 out of 5
following a purchase from 10/12/2024
The delivery is disastrous I ordered a parcel on December 10th paying for a 48/72h home delivery I had to wait 11 days before receiving it and the deliveryman put it in a relay point without even trying at my home.
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Elena R.
Rating: 1 out of 5
following a purchase from 10/12/2024
The quality is really poor. I spent 50 euros for a product worth 20. I will not repurchase.
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Nadia B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Beautiful lamp
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Silvia S.
Rating: 1 out of 5
following a purchase from 11/12/2024
I have sent you several emails and have not received a reply. My item is defective
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Christophe C.
Rating: 4 out of 5
following a purchase from 11/12/2024
Ras
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Laurence B.
Rating: 4 out of 5
following a purchase from 11/12/2024
The item corresponds to my request
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Sylvie L.
Rating: 2 out of 5
following a purchase from 11/12/2024
I had to glue back the handle of the zorro sword that was broken, I'm disappointed.
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Elisabeth V.
Rating: 4 out of 5
following a purchase from 10/12/2024
Express delivery.
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Bianca V.
Rating: 1 out of 5
following a purchase from 11/12/2024
Er zit een hele lelijke kras op. Ik had het cadeau gedaan. En wordt niet op mijn mail gereageerd. Ik wil een nieuwe.
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