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J
Rating: 1 out of 5
Delivery at a relay point while I was at home, no one came.
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
Summary of reviews
Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Reviews 1, 2 and 4 stars
Reset filtersG
Rating: 4 out of 5
Easy product customization. Fast shipping. Too bad the base is imitation wood.
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B
Rating: 1 out of 5
Very disappointed...
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P
Rating: 2 out of 5
I ordered 3 lamps. Two are perfect, the third has scratches on the plate. After several days of exchanging emails and photos, I received a new plate that was also scratched. I deplore the uneven quality of the plates produced and the complexity of the after-sales service to exchange them. So much for this Christmas present, I give up.
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H
Rating: 1 out of 5
PL-2418060 he's nice but have a broken power cable or the connection base kind regards, henri
A
Rating: 4 out of 5
Parcel conforms to my expectations, however very long transport, 48 to 72h not held, (7 days) parcel which walks a little everywhere
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N
Rating: 4 out of 5
Bonjour super le produit bien reçu
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I
Rating: 4 out of 5
I am pleasantly surprised because I have never heard of it before.
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Z
Rating: 1 out of 5
Lamp was scratched and no customer service to help.
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A
Rating: 1 out of 5
Lamp received broken, not what I asked for and no response from after-sales service, so very disappointed with this service.
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S
Rating: 4 out of 5
Good and fast...
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C
Rating: 4 out of 5
Perfect
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E
Rating: 4 out of 5
It's a pity the packaging isn't discreet, it was a Christmas present and the person concerned picked it up from the letterbox.
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P
Rating: 4 out of 5
Works well, but it's a shame it can't be put in French.
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C
Rating: 1 out of 5
Package not received
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D
Rating: 2 out of 5
Very good
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P
Rating: 4 out of 5
Product as requested. Delivery on time. Satisfied with service and product
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R
Rating: 4 out of 5
Cute site
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F
Rating: 2 out of 5
Delivery time ok, the problem is the delivery company which is not very advantageous (I had to leave my work to be able to receive my parcel), the quality of impression lazer could have been more precise, the cuttings are very good. I don't think I'll recommend it again.
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L
Rating: 4 out of 5
Quick order
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N
Rating: 4 out of 5
Order processed quickly,
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R
Rating: 1 out of 5
Absolute garbage, never again. Battery lasts a maximum of 15 minutes. Cheapest China goods !!! Hands off !!!
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A
Rating: 2 out of 5
Nice lamp but a lot of defects and no return possible I think.
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J
Rating: 2 out of 5
The received clock was broken at reception
B
Rating: 4 out of 5
Fast delivery. Too bad they can't be reached as I had placed the wrong order and no one answered my emails. I found a phone number but it went to voicemail.
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M
Rating: 4 out of 5
Very good photo lamp, with a small personal complaint about delivery by Ups.
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L
Rating: 1 out of 5
This one is marked by micro scratches, it's a shame because the rendering is very pretty.
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A
Rating: 2 out of 5
Quality is not good at all Glass is scratched and has unclean edges
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G
Rating: 1 out of 5
Waited 13 days for my parcel instead of 3 to 4 days as planned
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N
Rating: 4 out of 5
Order processed and delivered very quickly
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M
Rating: 4 out of 5
Very pretty
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S
Rating: 1 out of 5
I still haven't received my parcel!!!!!!!
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D
Rating: 4 out of 5
just as I predicted
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D
Rating: 2 out of 5
The A4 plate was missing from my delivery. I have already complained, but haven't even received a reply :-(. Maybe now.
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C
Rating: 2 out of 5
Plate very scratched. Message sent but no reply.
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J
Rating: 2 out of 5
My lamp arrived within the standards I had requested, but it is already damaged and scratched.
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M
Rating: 1 out of 5
Damaged object disappointed
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O
Rating: 1 out of 5
I received a product that doesn't work... after several emails, no return.
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T
Rating: 4 out of 5
Perfect
C
Rating: 1 out of 5
I placed an order on December 5th and paid 7€ for a 48 to 72h delivery. I only received it on December 13th because the address was supposedly incomplete, even though it was correct. Very disappointed.
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