Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
5 8 027 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2 and 4 stars

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Nathalie S.
Rating: 4 out of 5
following a purchase from 01/12/2024
Order delivered promptly. It's too early to give you an opinion as these are Christmas gifts.
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Sandra F.
Rating: 2 out of 5
following a purchase from 02/12/2024
Ordered goods arrived quite quickly but were defective. I wrote my problem in the contact form but have not received a reply since then. A real shame
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beatrice L.
Rating: 2 out of 5
following a purchase from 02/12/2024
The plate is all scratched, it looks like it's not new. I'm very upset about this gift
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Szabolcs F.
Rating: 1 out of 5
following a purchase from 01/12/2024
I have not received my order yet!
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York B.
Rating: 2 out of 5
following a purchase from 30/11/2024
Keine Bestellbestätigung erhalten. Nur eine Email das die Lampen da sind
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Jean-Yves C.
Rating: 4 out of 5
following a purchase from 30/11/2024
I think it's nice in a well-wrapped box, and what's more, I'm giving Christmas presents, so I hope they won't be disappointed.
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Florence M.
Rating: 4 out of 5
following a purchase from 29/11/2024
A little disappointed, the rendering is not what you have in the photo, too bad.
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herve R.
Rating: 4 out of 5
following a purchase from 30/11/2024
Meets my expectations
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Severine F.
Rating: 1 out of 5
following a purchase from 29/11/2024
I did not receive the whole order and sent a message
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Joseph M.
Rating: 1 out of 5
following a purchase from 29/11/2024
I ordered 3 lamp 3d .1 the glass was all scratched and without protection, despite my mail I received no response thank you for contacting me thank you my phone number is 06 24 82 43 26 or by mail [email protected]
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Marta C.
Rating: 1 out of 5
following a purchase from 28/11/2024
Dissatisfied with service: received incomplete order, missing USB charger ordered together and paid for. I have been writing to support for a week now to point it out and no one has responded. Gone. Doesn't seem serious to me.
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David F.
Rating: 2 out of 5
following a purchase from 28/11/2024
LEDs no longer illuminate
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Maryse V.
Rating: 4 out of 5
following a purchase from 27/11/2024
I am satisfied just one thing when I made my last order was 3 buy 1 free I bought 6 and I is one that is free so a little false advertising. Best regards. Maryse Vincen
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Jens W.
Rating: 4 out of 5
following a purchase from 23/11/2024
Unfortunately, the last picture was not completely taken over, otherwise there's nothing to complain about.
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Cristina B.
Rating: 1 out of 5
following a purchase from 26/11/2024
I ordered with confidence. I thought it would be a quality product. Paid very dearly. What arrived was cheap glass and even had scratches and cracks around the edges. I wrote on the website what the problem was but no one replied, they still haven't replied. This is such a disgusting service.
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Franziska H.
Rating: 1 out of 5
following a purchase from 24/11/2024
Unfortunately, the pictures were mixed up, even though they were uploaded correctly, and there was no response to my complaint.
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Francoise B.
Rating: 2 out of 5
following a purchase from 24/11/2024
I am disappointed with the result, especially not to give a photo with a shadow because the engraving is not great I would have liked to be pointed out before doing the work.
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Lorenzo C.
Rating: 1 out of 5
following a purchase from 22/11/2024
The lamp received is of very poor quality and if I had seen it in person I would not have bought it even for 5 euros. I tried to send you a complaint email asking to be able to return the item but the system does not recognize your email address. Deeply disappointed.
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PAULINE B.
Rating: 4 out of 5
following a purchase from 21/11/2024
Hello, I am very satisfied with the tractor photo lamps. However, I was disappointed with the personalized photo lamp, which doesn't do much. We're barely visible. It's a shame.
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Halima B.
Rating: 1 out of 5
following a purchase from 14/11/2024
Lamp received late, sent without protective film and scratched all over. I don't know what to do since it's a wedding gift. To be checked with the bride and groom.
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Aurelie T.
Rating: 4 out of 5
following a purchase from 22/11/2024
Super
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Christine G.
Rating: 1 out of 5
following a purchase from 16/11/2024
I have not received my purchase
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Margit A.
Rating: 4 out of 5
following a purchase from 18/11/2024
Lamp is very nice but the delivery was not ok
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Coralie N.
Rating: 4 out of 5
following a purchase from 17/11/2024
I'm so happy with my order and my sister is happy with her gift. I recommend it
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frederic P.
Rating: 1 out of 5
following a purchase from 17/11/2024
The lamp does not come on
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Coppélia G.
Rating: 1 out of 5
following a purchase from 17/11/2024
The package is missing the batteries I bought! I would like to be reimbursed or have them sent to me. Thank you Godart Coppélia
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jacqueline C.
Rating: 4 out of 5
following a purchase from 17/11/2024
Ravie .très jolie
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Nathalie M.
Rating: 4 out of 5
following a purchase from 15/11/2024
Request 24-hour delivery with surcharge Saturday delivery postponed to Monday
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Corinne C.
Rating: 4 out of 5
following a purchase from 13/11/2024
Fast delivery and what's more, it's a great gift for the holidays.
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Malika L.
Rating: 4 out of 5
following a purchase from 14/11/2024
Fast delivery, compliant product
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Marco C.
Rating: 4 out of 5
following a purchase from 11/11/2024
Item in accordance with the order.
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alain V.
Rating: 1 out of 5
following a purchase from 08/11/2024
Too small, misleading photo.
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Valérie S.
Rating: 2 out of 5
following a purchase from 08/11/2024
I did not receive the complete order (I ordered the A4 format tray to go with the lamp but I did not receive it with an extra charge of 21€).
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Anthony B.
Rating: 4 out of 5
following a purchase from 09/11/2024
Very nice rendering. Just a pity that the power cable is not included with the base.
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Florence M.
Rating: 4 out of 5
following a purchase from 10/11/2024
As ordered
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Dany M.
Rating: 2 out of 5
following a purchase from 08/11/2024
Ik vind het heel duur voor wat het eigenlijk maar is... Plastieken brol.!
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Sylvain M.
Rating: 4 out of 5
following a purchase from 05/11/2024
The product seems to meet my expectations, but I'll have to wait until I give it away to see it in operation and to have a clearer opinion.
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Michael M.
Rating: 1 out of 5
following a purchase from 06/11/2024
Item never received!!!
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David P.
Rating: 2 out of 5
following a purchase from 04/11/2024
Package arrived in bad condition, disappointed.
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Norbert M.
Rating: 4 out of 5
following a purchase from 04/11/2024
product as requested. Too bad there are no instructions for using the base.
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