Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2 and 4 stars

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C
Cecilia F.
Rating: 4 out of 5
following a purchase from 21/12/2023
Good value for money.the fact that.the.lamp.is.battery-powered was not necessarily obvious.
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Patricia S.
Rating: 2 out of 5
following a purchase from 09/12/2023
Hello, out of 3 lamps ordered, one wasn't great because the red sticky label was on the unplasticized side, leaving marks that were impossible to remove. The others were well placed on the plasticized side. IMPOSSIBLE to offer it to the person. A little disappointed
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Emmanuelle L.
Rating: 4 out of 5
following a purchase from 20/12/2023
Lamp received quickly, matches photos. Only downside: does not recharge. Otherwise satisfied with my purchase.
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AGNES B.
Rating: 4 out of 5
following a purchase from 19/12/2023
Please note that no charger is supplied, only the cable. The Plexiglas is a little scratched. Order announced on 22/12 arrived on 26/12
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Catherine B.
Rating: 2 out of 5
following a purchase from 22/12/2023
It has nothing to do with the product, it's just that I thought I had a much larger lamp.
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Caroline P.
Rating: 4 out of 5
following a purchase from 20/12/2023
It was a gift that satisfied the person who received it.
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Christelle L.
Rating: 4 out of 5
following a purchase from 18/12/2023
Meets my expectations and very fast
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Solène B.
Rating: 2 out of 5
following a purchase from 18/12/2023
You forgot the text! "je t'aime" for the price is disappointing
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Gladys S.
Rating: 1 out of 5
following a purchase from 16/12/2023
My order was supposed to arrive before Christmas. Unfortunately it arrived 2 days late. Too bad...
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Daniel A.
Rating: 1 out of 5
following a purchase from 18/12/2023
Did not receive order 😡
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Camille Y.
Rating: 4 out of 5
following a purchase from 16/12/2023
I'm glad I ordered this lamp and it's of high quality.
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Jean-Michel B.
Rating: 4 out of 5
following a purchase from 15/12/2023
The Plexiglas is a bit scratched, too bad.
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Jessica L.
Rating: 1 out of 5
following a purchase from 16/12/2023
I ordered from your site because it was marked delivered before Christmas, I received it after. I don't recommend it at all. What's more, when we send emails, they don't reply.
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THOMAS V.
Rating: 4 out of 5
following a purchase from 15/12/2023
Not bad
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Caroline B.
Rating: 4 out of 5
following a purchase from 14/12/2023
Lamp received very quickly, as I had ordered, really beautiful.
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Valérie V.
Rating: 1 out of 5
following a purchase from 15/12/2023
Perfect
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Response from Pictyourlamp.com
Hello, we are glad to know that you like our product. The one star must be an error and we hope you will come back and modify your comment, thank you for your understanding.
Have a nice day.
Sincerely
Céline from Lampephoto.fr
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Félicie - Pascaline R.
Rating: 2 out of 5
following a purchase from 17/12/2023
Delivery in 6 days when it was noted 24h on the home page and some defects at the level of the engraving and the contour.
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Marine M.
Rating: 4 out of 5
following a purchase from 18/12/2023
Good quality nice gifts
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Cécile C.
Rating: 4 out of 5
following a purchase from 18/12/2023
This gift was appreciated by my grandson
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stephane G.
Rating: 4 out of 5
following a purchase from 13/12/2023
good value for money, and the recipients were delighted.
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Marie -Line G.
Rating: 4 out of 5
following a purchase from 18/12/2023
very reliable site i recommend to my friends
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LAURENCE L.
Rating: 1 out of 5
following a purchase from 18/12/2023
Too expensive for what it is and not delivered to the requested relay point!!!!
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Marilyn B.
Rating: 1 out of 5
following a purchase from 17/12/2023
2 lamps purchased. 1 Zelda and a Tesla S that made people happy. Beautiful products
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Response from Pictyourlamp.com
Hello Marilyn,
we are happy to know that you like our product and that it has made people happy :) . The one star must be a mistake and we hope you will come back and modify your comment, thank you for your understanding.
Have a nice day.
Sincerely
Céline from Lampephoto.fr
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Alain B.
Rating: 1 out of 5
following a purchase from 18/12/2023
The lamp is nice, but the place of delivery was changed and I had to drive 50 kms, or an hour, to pick it up. Chronopost sucks.
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Anthony P.
Rating: 2 out of 5
following a purchase from 18/12/2023
Trace on the grating
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Melissa D.
Rating: 4 out of 5
following a purchase from 17/12/2023
Slightly dented box. Otherwise nothing to say, perfect.
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yan W.
Rating: 2 out of 5
following a purchase from 16/12/2023
It's a particular shame that the packaging, despite a chrono post, isn't more discreet, as this type of purchase is inevitably a gift.
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Chantal D.
Rating: 4 out of 5
following a purchase from 16/12/2023
It's amazing what it does. They're even better in real life and made 2 people happy for Christmas. I'm going to get one for myself and now that I've got the bases I can order other plates. In any case, I'm really delighted. Both for the rigorous follow-up of the order and the delivery. Very professional. Thank you
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Didier J.
Rating: 4 out of 5
following a purchase from 12/12/2023
the result is very nice and it's an original gift. it's just that the response time for sending the order seemed long.
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Anthony T.
Rating: 1 out of 5
following a purchase from 17/12/2023
I do not recommend this site
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Response from Pictyourlamp.com
Hello,
we're sorry you're not satisfied, we tried to contact you by e-mail to find out the reason for your dissatisfaction but didn't hear back from you.
Please do not hesitate to contact us again at [email protected]. We'll get back to you within 24/48 hours, and we'll do our best to solve your problem.
Have a nice day,
Best regards,
Céline from Lampephoto.fr
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Laetitia B.
Rating: 1 out of 5
following a purchase from 12/12/2023
Very disappointed there are white stains in certain places on the faces so it spoils everything and it was a Christmas gift for my daughter, I expected better.
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Response from Pictyourlamp.com
Hello Laetitia,
we apologize for the inconvenience. As the e-mail shows, the stains you mention are due to laser engraving. Normally, all plates are cleaned after production. Your plate was indeed badly cleaned. You can clean it with acetone or make-up remover and a soft cloth.
After the solution and our last email exchanges, a small change in your opinion would be welcome.
Have a nice day.
Best regards.
Céline from Lampephoto.fr
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Mathilde B.
Rating: 4 out of 5
following a purchase from 10/12/2023
CORRESPONDS TO MY ORDER JUST NEEDS CHARGER PLUG TO COMPLETE THE ORDER
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Éric M.
Rating: 4 out of 5
following a purchase from 13/12/2023
Very satisfied
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jose G.
Rating: 2 out of 5
following a purchase from 16/12/2023
Disappointed with my purchase
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Fougère L.
Rating: 1 out of 5
following a purchase from 18/11/2023
Very ugly A lamp will not be offered
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Coraline B.
Rating: 4 out of 5
following a purchase from 12/12/2023
Very good
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Catherine P.
Rating: 4 out of 5
following a purchase from 08/12/2023
Very pretty but not at all sturdy, looks like a children's toy for the price. A bit disappointed
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Blandine B.
Rating: 4 out of 5
following a purchase from 15/12/2023
Very happy
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Marie Pierre S.
Rating: 1 out of 5
following a purchase from 12/12/2023
Hello, I received my lamp. I am very disappointed the glass is scratched and the delivery was not made express as indicated.
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Thierry M.
Rating: 4 out of 5
following a purchase from 14/12/2023
Original
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