Reviews Pictyourlamp.com : Discover customer reviews from pictyourlamp.com (Page 18)

J

Jose G.

Published on 27/12/2023 à 17h46 following a purchase from 16/12/2023

Disappointed with my purchase

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F

Fougère L.

Published on 27/12/2023 à 16h00 following a purchase from 18/11/2023

Very ugly A lamp will not be offered

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C

Coraline B.

Published on 27/12/2023 à 15h52 following a purchase from 12/12/2023

Very good

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C

Catherine P.

Published on 27/12/2023 à 15h42 following a purchase from 08/12/2023

Very pretty but not at all sturdy, looks like a children's toy for the price. A bit disappointed

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B

Blandine B.

Published on 27/12/2023 à 11h50 following a purchase from 15/12/2023

Very happy

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M

Marie Pierre S.

Published on 27/12/2023 à 09h26 following a purchase from 12/12/2023

Hello, I received my lamp. I am very disappointed the glass is scratched and the delivery was not made express as indicated.

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T

Thierry M.

Published on 27/12/2023 à 07h42 following a purchase from 14/12/2023

Original

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A

Aurore C.

Published on 26/12/2023 à 20h23 following a purchase from 12/12/2023

Hello, I ordered 3 to give as a gift, very satisfied, very well packaged and received very quickly.

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S

Sandrine L.

Published on 26/12/2023 à 20h01 following a purchase from 13/12/2023

Satisfied with my purchase Package received very quickly

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M

Marie L.

Published on 26/12/2023 à 18h01 following a purchase from 11/12/2023

Very satisfied with the lamp

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K

Karine F.

Published on 26/12/2023 à 17h51 following a purchase from 14/12/2023

Not received and package not delivered to the right address

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
We understand your frustration and sincerely apologize for any inconvenience you may have experienced.
We are pleased to see that the situation has been successfully resolved. Your parcel has now been located and delivered to the address you indicated. We would like to thank you for your patience and understanding throughout the resolution process.
We process emails within 24 / 48 hours, on [email protected], do not hesitate to contact us. We are here to help you and we want to make sure that you are completely satisfied with our service. It would be a pleasure to see your updated review.
Best regards,
Céline from Lampephoto.fr

C

Chantal C.

Published on 26/12/2023 à 16h24 following a purchase from 15/12/2023

The packaging was a little damaged but the contents intact.

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P

Patrick H.

Published on 26/12/2023 à 15h51 following a purchase from 15/12/2023

I liked my gift! Very good.

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D

Dominique P.

Published on 26/12/2023 à 12h17 following a purchase from 15/12/2023

Perfect

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C

Christopher P.

Published on 26/12/2023 à 12h12 following a purchase from 12/12/2023

The quality is good, but there is a problem with the photo and I'm told that it's normal without finding a solution, knowing that it was for Christmas. I don't think that's very nice of the service.

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D

Dominique H.

Published on 26/12/2023 à 10h00 following a purchase from 14/12/2023

CLEAR

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M

Murielle B.

Published on 26/12/2023 à 09h59 following a purchase from 12/12/2023

satisfied

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R

Rachel C.

Published on 26/12/2023 à 06h37 following a purchase from 09/12/2023

very nice rendering; gift much appreciated

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V

Valerie B.

Published on 25/12/2023 à 20h19 following a purchase from 14/12/2023

Conform to my order. Delivery time respected I recommend.

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B

Béatrice N.

Published on 25/12/2023 à 19h31 following a purchase from 13/12/2023

Very pretty. Too bad they're a bit small

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C

Carole L.

Published on 25/12/2023 à 18h13 following a purchase from 14/12/2023

Scratches on the Kiura plate, probably due to the packaging in which the plate was not attached! Too bad

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S

Sylvie B.

Published on 25/12/2023 à 17h28 following a purchase from 14/12/2023

I'm very disappointed because one of the lamps doesn't have a remote control for changing color.

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Patricia B.

Published on 25/12/2023 à 16h41 following a purchase from 14/12/2023

Very nice, made an impact.

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R

René Claude W.

Published on 25/12/2023 à 14h45 following a purchase from 11/12/2023

Hello, I haven't received the AC adapter I ordered with the lamp. I already reported this more than a week ago. No answer from you and zens refund

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N

Nathalie M.

Published on 25/12/2023 à 10h27 following a purchase from 13/12/2023

Very disappointed with the quality. The lamp arrived a little scratched and the cut of the plate leaves a lot to be desired, the cut is not clean in one place. It doesn't look good.

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C

Charlene C.

Published on 25/12/2023 à 09h39 following a purchase from 11/12/2023

The remote control for changing the light does not work even when the battery is changed.

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
We are sorry for this inconvenience, our bases and remote controls are guaranteed for 1 year, if you have contacted us on [email protected] please check your spam to see our reply or try to send us an e-mail so that we can deal with your problem as soon as possible and proceed with the return of your remote control.
Best regards,
Céline from Lampephoto.fr

Y

Yvan M.

Published on 25/12/2023 à 08h34 following a purchase from 12/12/2023

Thank you very much

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J

Jean Francois L.

Published on 25/12/2023 à 08h28 following a purchase from 10/12/2023

Very disappointed by this purchase.... Offered for Christmas, the light stand does not work. Impossible to turn it off either manually or with the remote control.... I will ask for a replacement, or a refund...

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
We are sorry for this inconvenience, our bases and remote controls are guaranteed for 1 year, if you have contacted us on [email protected] please check your spam to see our reply or try to send us an e-mail so that we can deal with your problem as soon as possible and proceed with the return of your remote control.
Best regards,
Céline from Lampephoto.fr

C

Céline G.

Published on 25/12/2023 à 08h10 following a purchase from 11/12/2023

Aesthetically matches expectations, but in no way provides sufficient lighting, even for reading. Purely decorative.

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L

Laura D.

Published on 25/12/2023 à 06h33 following a purchase from 11/12/2023

Order received but waiting time longer than expected but a very nice lamp and well packaged.

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F

Franck B.

Published on 24/12/2023 à 15h57 following a purchase from 12/12/2023

Nickel

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Alexandre D.

Published on 24/12/2023 à 13h36 following a purchase from 13/12/2023

I was never delivered and they won't even refund my money.

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J

Jérôme D.

Published on 24/12/2023 à 12h50 following a purchase from 11/12/2023

Very pretty and I don't regret having done it.

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L

Lucie P.

Published on 24/12/2023 à 12h03 following a purchase from 13/12/2023

i still haven't received anything for christmas

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E

Emilie D.

Published on 24/12/2023 à 09h07 following a purchase from 11/12/2023

As on the photo super beautiful quality and top I highly recommend

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F

Florence R.

Published on 24/12/2023 à 08h52 following a purchase from 11/12/2023

Hello, well received the article, a gift to offer for Christmas, I opened to see if it works. The lamp works, the lighting is good, but the finish of the diamond-shaped pvc frame berk. I naively thought there would be a very well finished product and not at all vulgar plastic cut without finish. Then the photo, identical to the order, but a lot of scratches, disappointed by the lack of finish on this product. I'd say very low-end, doesn't justify the price. I hope it's just me and that it's a production error. My personal feeling is that you don't care about the customer, considering what I received. I left to buy another gift, too ashamed to give this for Christmas. Please pay attention to the human being behind the click of the order thank you. Happy holidays to you and be well. One wish, improve

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G

Gaetan T.

Published on 23/12/2023 à 19h46 following a purchase from 13/12/2023

The item was damaged

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
After receiving your e-mail, we were able to solve your problem. We hope that you have received your new lamp and that you are now satisfied with your lamp and our customer service.
We apologize again for this inconvenience, this problem is often due to delivery, if you have any further questions please contact us at [email protected]. It would be a pleasure to see your updated review.
Best regards,
Céline from Lampephoto.fr

P

Patrice M.

Published on 23/12/2023 à 15h11 following a purchase from 10/12/2023

Deadline met.

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A

Adeline G.

Published on 23/12/2023 à 15h01 following a purchase from 12/12/2023

I would no longer recommend

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D

David L.

Published on 23/12/2023 à 13h51 following a purchase from 09/12/2023

The parcel has been lost by the relay point

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Customer reviews of Pictyourlamp.com

Summary of reviews

Reviews 1, 2 and 4 stars