Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Product conforms and is well packaged. Satisfied knowing it was something I was offering.
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Tunahan K.
Rating: 1 out of 5
following a purchase from 25/11/2022
The lamp is not working
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Solène P.
Rating: 4 out of 5
following a purchase from 26/11/2022
Very nice lamp. Exactly as described
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Antonio S.
Rating: 2 out of 5
following a purchase from 15/12/2022
The only base that specifies to have the option of automatic shutdown timer is black and incorporates a different control to the others with the buttons to turn off in 4h,5h,6h and 8h, as I bought this for that reason and I received the black base but with the other control of the other bases that does not have the buttons to time off, so it turns out that I have a black base that I can not program to turn off alone as I needed. Waiting for them to give me a solution because so far the only thing they answer me that they have sent me the black base which is the one I bought, as if that solved the problem, the problem I explain to them is the remote that is another with which you can not program off, so I lack that function as long as they do not send me the correct remote announced on the web with that base.
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Thomas G.
Rating: 1 out of 5
following a purchase from 21/11/2022
Very disappointed
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Response from Pictyourlamp.com
Hello, we tried to contact you by e-mail to know the reason of dissatisfaction but did not receive any answer from you. Do not hesitate to come back to us at [email protected] , we will try to solve your problem.
Sincerely,
Ophélie from Lampephoto.fr
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Dayenne B.
Rating: 1 out of 5
following a purchase from 21/12/2022
Geen bezorging binnen 24 uur, waar wel voor betaald is. DHL geeft aan een fout gemaakt te hebben, met de mededeling dat een verzoek om restitutie van de leveringskosten via de leverancier dient te verlopen. Leverancier zegt dat het eigen schuld is en geeft geen reactie op mails. Is verder ook niet telefonisch te bereiken, dus slechte communicatie en service
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Audrey M.
Rating: 2 out of 5
following a purchase from 25/11/2022
Some of the finishes are poorly finished. I sent an email, but of course no answer. Too bad because it was a Christmas gift. I am disappointed.
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Response from Pictyourlamp.com
Hello,
We are to learn that the rendering does not suit you. It is sometimes possible that a production error occurs, unfortunately we did not receive your email, please contact us at the following address [email protected] .
Sincerely
Ophélie from Lampephoto.fr
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Sivakumar S.
Rating: 4 out of 5
following a purchase from 22/12/2022
Super cute 👌
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Roland T.
Rating: 4 out of 5
following a purchase from 14/12/2022
Order , delivery , quality and service are good. Too bad that there was no longer the desired base.
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Cilla B.
Rating: 1 out of 5
following a purchase from 14/12/2022
I'ts looks cheap. I'm not satisfied.
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María Paloma B.
Rating: 4 out of 5
following a purchase from 12/12/2022
All ok.... Finally arrived on time....
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Svenja R.
Rating: 4 out of 5
following a purchase from 13/12/2022
All good. Only criticism a written order confirmation would be very cool. One is otherwise unsure until the shipment whether everything has worked.
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Andreas T.
Rating: 1 out of 5
following a purchase from 11/12/2022
Delivered goods arrived promptly but defective ! Thus not again !
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Arianna B.
Rating: 4 out of 5
following a purchase from 09/12/2022
I got a lamp with a wood-like alarm clock/bluetooth base as a gift. I'm very pleased with the quality of the product and it was definitely much appreciated. The only flaw, it said shipping within 24 hours and delivery in 48; the package actually arrived 10 days after placing the order, a bit of a tease considering the shipping costs paid.
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Nils S.
Rating: 4 out of 5
following a purchase from 12/12/2022
Has arrived super with my friend he was pleased
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Regina B.
Rating: 1 out of 5
following a purchase from 11/12/2022
I ordered this lamp with my grandson and gave it to him as a gift on Christmas Eve, unfortunately a big disappointment the ordered lamp was not in expected order inside. A similar lamp without integrated alarm clock came out to the disappointment of my grandson. We will return it and ask for the price back
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Timo G.
Rating: 1 out of 5
following a purchase from 13/12/2022
Unfortunately, the disc arrived scratched. This was intended as a Christmas gift. But so I can not give it away
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Ana B.
Rating: 4 out of 5
following a purchase from 10/12/2022
Super satisfied. Arrived on time and the lamp works perfectly.
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Harley G.
Rating: 1 out of 5
following a purchase from 10/12/2022
Na 1 week is het al kapot
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Patricia V.
Rating: 4 out of 5
following a purchase from 08/12/2022
Lamp looks great
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Jesper D.
Rating: 4 out of 5
following a purchase from 07/12/2022
Good quality
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Germana H.
Rating: 4 out of 5
following a purchase from 02/12/2022
I have ordered three personalized products. Two of them have become really good, with one I'm not quite satisfied with the result. But overall a nice gift idea, something different. Delivery times are ok.
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Virginie D.
Rating: 2 out of 5
following a purchase from 21/11/2022
The customer service / quality is deplorable I have not had any acknowledgement of receipt of order. I sent several emails before getting a misleading answer telling me that my order was lost and then telling me that they had too many orders. I received my order in accordance with my request. Instead of 72 hours I got it after 30 days
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Response from Pictyourlamp.com
Hello, we are sorry that you are not satisfied with the delivery time. However, we have the 24-hour manufacturing time to take into account. Then there is the carrier's delay, which, like all carriers, encounters difficulties in the run-up to Christmas. We are very sorry for this delay which is beyond our control.
Best regards,
Lisa from Lampephoto.fr
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Benoit T.
Rating: 4 out of 5
following a purchase from 25/11/2022
Order received with delay because the first order was apparently lost. Customer service temporarily unavailable because of technical problems but responsive when we finally managed to reach them and commercial gesture appreciated. If we have the opportunity we will order again on this site.
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Jason K.
Rating: 1 out of 5
following a purchase from 08/12/2022
If I could I would give zero stars.have received denn article,however broken.at my request was not answered thereupon.
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Nicola R.
Rating: 1 out of 5
following a purchase from 05/12/2022
Lamp not arrived but only box with batteries. Not received response from e mail.
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Hannah S.
Rating: 2 out of 5
following a purchase from 02/12/2022
Unfortunately, the first lamp came mislabeled...have contacted customer service who then answered only after 10 days. There should be a new lamp on the way, hopefully that is then correctly labeled
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Vanessa L.
Rating: 4 out of 5
following a purchase from 01/12/2022
Well
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Ulrich W.
Rating: 4 out of 5
following a purchase from 05/12/2022
As a thank-you gift for particularly dedicated people in our club, this was very well received. Good quality and also communication on the shipping progress.
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Ronald S.
Rating: 1 out of 5
following a purchase from 02/12/2022
Terrible !!!!! They Don't reply anymore if you have problem with the Item!!! Package Poorly resulting The Plaque Broken!! I'm now trying to dispute my Payment !! Because They Don't Give a F####
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Juan C.
Rating: 4 out of 5
following a purchase from 30/11/2022
Well
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Marius B.
Rating: 4 out of 5
following a purchase from 04/12/2022
Flawless product, as described. But be careful if you buy the gift box for 5€ in addition! Gift box was listed on the invoice, but did not come with the goods. 5€ given away!
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Richard H.
Rating: 4 out of 5
following a purchase from 01/12/2022
maybe more tekst in Dutch on the site
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Miruna R.
Rating: 1 out of 5
following a purchase from 29/11/2022
😡😡😡😡😡😡😡😡😡
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Mounya A.
Rating: 4 out of 5
following a purchase from 01/12/2022
ik heb een Losonge besteld voor foto decoratie, maar kreeg ik een haart !! was niet de bedoeling, maar toch was een mooie cadeau .
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Monika S.
Rating: 2 out of 5
following a purchase from 26/11/2022
The delivery has worked perfectly. But unfortunately, my request to you regarding the battery compartment has not been answered to date. I find that not so good. Because neither normal batteries or rechargeable batteries put the LED lamp in the light. Only via USB the LED lamp lights up. Why is there a battery or accumulator compartment??????
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Christophe D.
Rating: 4 out of 5
following a purchase from 26/11/2022
Nice rendering, fast
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Rami A.
Rating: 4 out of 5
following a purchase from 30/11/2022
Thank you very much
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Christian H.
Rating: 4 out of 5
following a purchase from 01/12/2022
Everything went off without a hitch.
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Stefania F.
Rating: 1 out of 5
following a purchase from 27/11/2022
Bad !!! Wrong goods delivered ! After several emails still NO answer came back ! Very very unprofessional
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